National Insurance Company Complaints & Reviews

Dear sir
I dubmitted all original papers to raksha tpa after my major surgery rightly on given time.
They asked more papers which i sent again on time but now without seeing the genuinity and seriousness of my case i have got a mail saying that my file is being closed and no enquiry will be entertained.
I am 8/9 years old customer of your company amd always served the best on time but surprisingly this time raksha tpa is not dealing well for which i will be bound to approach courts, pmo office and all strong authorities to get my claum back, which may even cost you higher as customer is paid for all court proceedings also after that
Kindly look seriously into the matter as soon as possible.
Thanks in advance
Parul
Memberid : m[protected]
Policy no : [protected]

On 01.09.2017 i have submitted payment of rs.16879/- online against my punjab national bank debit card for renewal of mediclaim against policy insurance no.[protected]. Unfortunately, after completion of payment procedure a status report shown as 'the requested resource is not available'. On verification of my bank account balance i subsequently found that the abovesaid amount of rs.16879/- has been debited from my account. I also received mobile message from my bank showing debit of the above amount.
Since i have not received any receipt of the above payment and also not received the renewed policy, i would request for immediate issuance of receipt of rs.16879/- against renewal of policy and arrange to issue the renewed policy showing the details in my mail id abhijit. [protected]@hotmail.com and mobile no [protected].
I made payment before the schedule date of the policy upto 08.09.17.
An immediate confirmation is solicited.

Thanking you,
Abhijit kumar palit.

Dear sir/madam,
I visited star insurance company. They gave me your phone number and email id.
Cy of national insurance no [protected], 03, 04. 06, 07 valid from 23/9/0016 pl
Inform me the renewal procedure of above policy. Let me know how to renew the policy and where to pay the amount of all the five policy holder under anand manaklal chopda.
Regards
Anand manaklal chopda
[protected]
[protected]
[protected]

My claim was approved by good health, tpa on 2-jul-2017, and sent for payment on 5-jul-2017, for rs.20000/-. But till date i have not received the payment. The claim no.112514, but while contacting national insurance, coonoor division, they say they have not received my claim. I had requested the good health, hyderabad to re-send the claim details. But, still they have not cleared my payment.

My wife has been suffering from lungs cancer and she has admitted to hospital on 23rd mar 2017 due severe pain in lungs, chest and breathing problem. The fact has been brought to the notice of the tpa immediately but they have not verified and they have not raised any objections and they simply inform me that submit the discharge summary along with invoice after discharge. She has been treated in the hospital till 04/05/2017 continuously. The doctor has discharged on 04/05/2017 hoping that we can manage her suffering from in the residence but she cannot tolerate the pain and breathlessness and again she admitted to hospital on the next day on 05/05//2017 and finally she left her breath on 05/06/2017 in the hospital itself.
I have submitted all the necessary documents on 17th may, 2017. The insurance company has received the documents on 19th may, 2017 even i have submitted death certificate of the patient
The insurance company without understanding the facts and severity of disease they have ruthlessly inhumanly rejected the claim with lot of delays
I have sent second request letter on 9th aug, 2017 and sent a mail, i have not received any reply so far.
I request you to consider the said facts and instruct the insurance company to settle the claim without further delay.

Regards
Veerabhadrappa

Dear sir, my claim was approved on 19th july 2017, but still i don't get approved claim money even after 40 days. They said about software issue for last 1 month and they are not sure when problems will resolved. So please help me by solving payment issue.
Policy thro' bank of baroda, kaliya wadi br. Navsari.
Tpa: mediassist india
Policy no. 310603/48/16/[protected]
Patient: payal hiral dalal.

Dear sir,

we are doing insurance of your company from long time, i am bajaj auto dealer at firozabad. [ up], but from few months i an not satisfied from your service by local area office . my problem is policy are not received on right time. and many policy are pending . we saying our agent Mr. k n agrawal for pending policy but he not taken interest in pending policy, so our customers and we are not satisfied for your company services.

our many policy's are pending but i sending detail of a important policy.

COVER NOTE NO.5384492, ON DATE 16.02.2017,
VEHICLE NO. UP83Y2343
MODEL :PLATINA

CHASSIS NO. 25885
ENGIN NO. 25531

CUSTOMER NAME : KAMLESH KUMAR

so you are requested please send notification to FIROZABAD, office for give the policy of this COVER NOTE NO. 5384492.

Thanks

For Jindal automotive pvt.ltd..
Firozabad-283203
[protected]@rediffmail.com

Dear sir,

I have submitted claim paper to your below office address.
Brijesh patel
Team leader – crm – surat
Address : medi assist insurance tpa private limited
M-421, prime arcade, anand mahal road,
Adajan, surat - 395009 ph:[protected]
Url: www.mediassistindia.com
Policy number - 310602/48/16/[protected]

Purchased car policy through policy bazar and while checking found two corrections
1) addition of hypothecated to hdfc bank
2) correction in registration number

Its been almost a month since i am following for these two simple corrections but it has not been done till now

I have provided them the invoice in which its clearly mentioned that car is hypothecated, i even provided them the last two years policies in which it is mentioned that the car was hypothecated

I request you kindly add the hypothecation statement and correct the registration number
My mail id is [protected]@gmail.com
My contact number [protected]

Please change the customers name in policy number[protected] from dynarx technology india limtied, no 45, 1st floor, rajatha nivas buildinbg, vasavi temple road, v v puram, bangalore 560 004
To
Dynarx technology india limtied
Plot no. 9, kiadb, chikkaballapur industrail area, chikkaballapur-562101.
Policy dated 04/04/2017 to 03/04/2017.

Regards
Sheela ashok
Dynarx technology india limited
Ph[protected]
Mob [protected]

Dear sir,

I have sumbit my claim document month of may, policy no[protected] & claim file no 18rb02nab0385. We talk to vipul department last 2-3 times with in 3 days by telephonic but is not clear answer, i sent deposit in your account mr. Rajesh koolwal.
We search my bank account, couldnot found claim amount.

Kindly provide settlement amount in my bank account immediately.

Regards
Rajesh koolwal
[protected]

Dear sir, my self pankaj singh my car tata indigo ecs got accident on 10/08/2014 driver was my brother mr. Mahendra singh i was in that car but unfortunately my friends father written fir that driver and owner of car pankaj singh, but i don’t know the driving, but in vigyapti changes made that driver was mahendra singh, car released from police station survey of accident done but insurance company not released my money, and my case in pending at upbhotk foram bahraich (U. P.) please doneed full so that my money released from insurance company faster because 3-year happens regards pankaj singh s/o ratipal singh village-karilasahabajpur, post-maholi, disst-bahraich (U. P.)-271903 [protected], [protected]

The insurance policy was taken from national insurance company calicut, kerala office and i changed the rc ownership of the motorcycle and i went to national insurance company kannur, kerala office because i stay in kannur then they are saying that i can't change from this office again i have to go to calicut for changing the name of the isurance policy. What is this then why they are keeping branches everywhere whats need of it. If they can't even change this small issue

Policy no. 153602/48/16/[protected]. Tarakeswar branch, 10yrs old policy holder. I have submitted my medical check up bills on 20/4/17 for rs. 2250/- only. It has been neither reimbursed nor refused. Do mr gautam chakraborty has been informing me that the tpa has shortage of stuff that is why it has not coming.
How long i should wait, could u please inform me. Or
Shall i assume the whole episode is furse. Insurance ombudsman consist of jokers. I suggest to pm to privatize all such worthless govt units immediately. This is not good governance!

TPA Deducted 25% of my claim amount and since than despite of my justification with the help of treating hospital no comunication from National Insurance and Vipul since two months of correspondence.

I have atleast written five emails to the concern authorities, but not received any single reply.

I am looking for faster resolution, if my premium is delayed for a single day they wont consider it for claim, but now not releasing my money since almost three months. I can share all my details to the concern person.

After i claimed about reimbursement, at 12 th june than it was take a time to process near by 40 days through mediassist third party agent. Mediassist have clear the full process n mailed me on 19 th july about my payment. But after all this process n mail, i still not getting my money in my account till the date i. E. 12 th august. The payment is about near by 1.5 lakhs.

My car honda city has been sent for repair under accidental claim but after i made the payment to automobile repairing center, national insurance is now denying to make the full payment of the claim. Although i got a zero debt insurance done for my vehicle i have to face such grievances. Kindly look to my plea so that my faith can be restored in your company.

From :
Subhash d. Chilakwad,
Badlapur.

Date : 09.08.2017

To,
The manager,
National insurance co. Ltd..
Kalyan. (W).
[protected] / 2319202

And

To,
The manager,
Park mediclaim tpa pvt. Ltd.
Office no.606 / 6 th floor, ecstasy business park,
Co. Op. Society ltd. City of joy
Jata shankar dosa road, near mulund flyover,
Mulund (W).
[protected].


Ref. : 1) our re imbursement letter dated 18.04.2017. (Subhash chilakwad)
2) our re imbursement letter dated 04.05.2017. (Sujata chilakwad)

Policy no. :[protected]. (National insurance co. Ltd.)
Claim no. 3/13620
2) 241000/48/16/[protected] (National insurance co. Ltd.)
Claim no. 3/13512

Sub : justification for the delay in reimbursement.

Resp. Sir,

With reference to above subject i the undersigned mr. Subhash chilakwad already applied for re imbursement vide all the above referred letters.

For the ref no. 1 above case no.1 the reimbursement amount is credited in my account on 04.07.2017. After 75 days. Ref. No. 2 case no. 2 it is already ninety five days are over but i have not received any reply from your end and also not received any reimbursement.

I have already expenses more than two lakhs from my end and that money also i have taken loan on my credit card and paying the interest at rate of 13.50% p. A.

After all how much time you take to settle the reimbursement. I want to know what is the maximum time fixed to settle the reimbursement. I have seen in bajaj allianz insurance the time fixed is maximum 14 days.

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I am having three different mediclaim polices form national insurance co. Ltd. Kalyan since more than fifteen years i am punctually every year renew the same in time. Also i have forced my relatives as well as all my friends to go for mediclaim from national insurance co. Ltd. So all together we have taken more than 15 policies. The main intension is to go for national insurance co. Ltd. Mediclaim policy is to get government assured policy and our contribution and faith towards government.

Now we are re - thinking about renewing all the polices.

I am regularly in touch with your office at national insurance co. Ltd. Kalyan. Also park mediclaim tpa pvt. Ltd. Mulund. Mumbai. And fulfilling all the requirements than also you are not giving me any reply verbally as well as in writing as you have all my contact details like email address, mobile nos. Etc. The manager mr. Rajan bhatia at kalyan national insurance co. Ltd. Is so rude he treats customers like they are beggars and he is paying them from his own pocket as a charity.

All the staff of national insurance co. Ltd. Kalyan. Also park mediclaim tpa pvt. Ltd. Mulund. Mumbai. Are totally non co operative and very rude towards customers.

So i kindly request you to reimburse the expenses incurred by me along with the interest as i mentioned in my letter dated 18.05.2017.

Also i want the total satisfactory justification for the time taken for reimbursement. At the earliest.

Thanking you in anticipation.

Yours faithfully,
(Subhash d. Chilakwad)
Mobile - [protected].

I have deposited my hero scooty (Mystero) regn. No. Jk14c6285 on 04 august 2017 (Evening) with mr varun.

After pass of 04 days there has no action has so far been initiated to get the parts changed or repaired.

I have an insurance policy of said vehicle which is valid up to 11.5.2018.

My complaint is that the work is unnecessary being delayed.

Hi my name is bharat s/o nand lal verma
Last year on 6 aug 2016, i purchased an insurance policy for my newly purchased bike (Pulsar 150cc) from national insurance karnal, i purchased it from bike showroom premises (Mohit autos gharunda karnal) itself, at the time of purchasing policy, the national insurance company personnel provided me a cover note instead of original policy and said that this is the actual policy which i believed because i didn't had any knowledge of insurances at that time.
Now after one year when my policy is about to expire and i want to renew it online, it is then, when i came to know that the cover letter doesn't have any actual policy number associated with it, and i can't renew it online, then i made a phone call to the bike showroom owner from where i purchased the bike (Mohit autos gharunda, karnal haryana) and then he said that only they can renew the policy and refused to provide me my expiring policy number, i called the national insurance office karnal, but even they refused to provide me my policy number, i am feeling stuck and cheated now, because in lack of my expiring policy number i can not buy an insurance of my choice, i don't have any option but to buy it from the same fraud people.
I don't even know if someone will ever read what i wrote here and take any action against them, even then i am posting here : (, because i don't even know what to do.