National Insurance Company Complaints & Reviews

I m uma shankar
From raju park khan pur new delhi.
I have a bike insurance policy (Cirt no[protected]) (Mob no [protected]) through ur company.
After 3 months got a accendent with other vechil. Then i m going the authorised workshop and set a claim. After that my vehicle has been completed after 20 days.. I receive my bike and ur serviour told i forward ur report to comp for claim.
Finally serivour send the report in concerned branch. One and half month is gone ur sopore branch is not disburse my claim payment from last 2 months m still wating my payment..
Itz heavyrequest to plse forward my same complaint

UHC Case ID 2951987
Patient Name K. Rajeswari
Employee Name KARTHIK NARASIMHAN
Email: [protected]@yahoo.com
Mob:[protected]
Employee No-341367
VMWARE SOFTWARE INDIA PRIVATE LTD

My mother Mrs. K.Rajeswari was admitted in St.John's Hospital, Bangalore on 9-1-2016 for Exacerbation of Asthma, Severe OSA, HTN, Type 2 DM, Hypothyroidism, Osteoporosis. She was discharged on[protected]. I submitted a claim for Rs.34987/- under company’s group mediclaim insurance policy which was denied by the TPA United Health Care Parekh under the below mentioned exclusion clause.
Clause Description: Treatment for obesity or condition arising therefrom ( including morbid obesity ) and any other weight control program services / supplies

While the admission was done to undergo treatment for Acute Exacerbation of Asthma, the exclusion clause which mentions treatment for obesity was applied for the rejection of the claim. Please note it is Hospitalization policy and she was there in the hospital for more than 24 hours.

Request to take necessary action.

I m javid ahmad mir
From villgam distt. Kupwara state j & k
I make a insurance policy through ur company.
After 2 months got a accendent with other vechil. Then i m going the authorised workshop and set a claim. After that my vehicle has been completed after 20 days.. I receive my car and ur serviour told in phone i forward ur report after a week...
Finally serivour send the report in concerned branch. One month iz gone ur sopore branch is not disburse my claim payment they given me dates there uh com tom uh com thiz date that date.
No displine thiz there ur whole sttap is irrespective irresponsible.... From last 2 months m still wating my payment..
Itz heavyrequest to plse forward my same complaint

Refund of policy no. As mentioned above not provided. Date. Oct.11, 2014 to oct.10, 2015. Policy was unutilized. Please look into the matter urgently otherwise i will be forced to report to local consumers court which will be an unpleasant turn.
Dr. Manzoor ahmad, 303, jawaharnagar.
Srinagar, kashmir.
Cell ph. [protected].
E-mail: [protected]@yahoo.In

Dear sir,

Reference to letter no. 360702/713 dt 15/04/2016 received on 27/04/2016 from national insurance ashok vihar branch regarding rejection the claim of policy no.360702/48/14/[protected]

In this connection i want to share you that i have submitted original document of claim of rs.5400/- only at national insurance wazirpur office which is now shifted at ashok vihar.

After some time i have received a letterfrom fro park mediclaim for submitting original document.
When i have submitted original document at wazirpur branch and if it has been lost by your side than, what is my fault in this case. When my agent has met the concerning officer at ashok vihar, he unofficial admitted that some document has been missed at the time of shifting of office from wazirpur to ashok vihar. I again submitted photocopy of all documents at
Park office but no result has come out.

I have send several mail to park mediclaim and also request them to tell me the other options (Document attested by concerning hospital or other) but always i have received letter to submit orignal documents and last time when i call them they said we have send your file to ashok vihar and now i have received this letter from n.Insurance ashok vihar.

How can you reject my claim?

Do you give me any pre-information for rejection.

Why did you not inform me about the other options for getting cliam.
I have seen in claim file that orignal document of rs.1200 of ct scan
Is atttched in the file. Why you have rejected that amount also?

Last 11 months i and my agent are regularly follow up with you and park mediclaim,
I am wondering here n there due to your fault and you have even not advising me about other options to solve the issue, after one year you are just sending a letter of closing my file.
O

I again request you to take this matter seriously, if you lost my document than tell me the other option to resolve this issue because i have submitted all the document on time and on right place.
I always submitted my policy premium for this harasment. If i do not get any resoltion from your side than other option are open with me to take the
Claim amount and compensation of harsment.

Thanks & regard

Nisha sharma
M-[protected]

Dear sir
I have submitted all document of pre post claim in 2015 to nic againt. But till now it is pending & close the file from nic end. Your agent nt pic my phone & not reply me. How can get solution. Pl provide.

My another query, i want to change my son & daughter name in policy as per actual name. I have submitted all document like adhar card, school i card of both to my agent. But till now 25 day gone no feedback come from nis & no reply from ur agent. He is not picking my phone. What i can do.

If no solution get, i will go to consumer court regarding both issue. & will complaint against nis & nic agent. I have all proof for this.

Ur agent service very poor & he is not picking phone again n again & no reply comes from his side. Pl. Tell nic person name and no. Which give solution to me.

Hi,

Would like to bring in your kind notice that i have swift d-zire vdi model aligned with national insurance company limited - under (Private policy zero depth) which had met with an accident on 16th apr’16 got minor dent on front & rear bumper and left rear gate.

While course of accidental car survey, the representative had given a statement that company will be able to reimbursement only for one side damage as per policy. However i gone through to the policy terms & conditions and found there is no such description appended stating that only one sided damage is covered under policy.

Detail for your reference:

Policy no. –[protected]
Name - ashok shekhawat
Vehicle no. - - rj14-cu-6080

I am regularly follow them but they don't take any interest on it am making fool again and again, am suffering from this issue from last two months

Request for repairing work in a tat time because they hold work many times and me and my whole family suffers from that.


For your reference attaching mail copy under this.

Hi,

Sorry for late reply.

Regarding to below mail, i am clearing you some misunderstanding that you mention in below mail:
• i never signed any satisfaction voucher
• i only signed billing copy at dealer.
And i clearly mention in below mail (On dated 22nd apr’16 and same on 26th apr’16) how that accident occurs and why i claimed my items but am still suffer from that problem, for your reference also highlighted in below trail mail & again attaching that mail (26th apr’16) which i send to surveyor.

Reason behind taken delivery of vehicle was there for one month in same condition and you haven’t take any action on those point (Only left handed gate works done) and regularly received call from dealer for delivery..

Remarks:- please share your final decision now because am suffering from 2nd week of april (So i can decide to file case or not).

@mr. Agarwal:- – need your intervention.

Regards,
Shakti singh
Mo:+91-[protected]

From: s. [protected]@nic.Co.In [mailto:s. [protected]@nic.Co.In]
Sent: monday, may 23, 2016 1:32 pm
To: tanwar, shakti
Cc: [protected]@nic.Co.In; ak. [protected]@nic.Co.In; atulk. [protected]@nic.Co.In; [protected]@irda.Gov.In; [protected]@nic.Co.In; mc. [protected]@nic.Co.In; rk. [protected]@nic.Co.In
Subject: claiming issue rj 14 cu 6080 (Final rimender)

Dear sir,

Please refer your various mails on the captioned matter.

After your clarification regarding accident vide your mail dtd 26/04/2016, the loss has been assessed for damages relevant to the cause and nature of loss excluding old and pre existing damages. As you have taken delivery of the vehicle thereafter and submitted the satisfaction voucher in favour of dealer, the claim has been paid to dealer on 19/05/2016.

This is for your information.

Thanks and regards.

Nician sunita kapade
Sr. Divisional manager,
National insurance company limited,
Do iii, natmar business hub,
Sanghi building,
Above pnb, panch batti,
M i road,
Jaipur 302001
Ph[protected]
Ip[protected]
Cin no. U10200wb1906goi001713 — "tanwar, shakti" wrote: — to: "mc. [protected]@nic.Co.In"
From: "tanwar, shakti"
Date: 05/18/2016 01:25am
Cc: "atulk. [protected]@nic.Co.In", "[protected]@nic.Co.In", "ak. [protected]@nic.Co.In", "[protected]@irda.Gov.In", "[protected]@nic.Co.In", "mc. [protected]@nic.Co.In", "mk. [protected]@nic.Co.In", "n. [protected]@nic.Co.In", "rk. [protected]@nic.Co.In", "vk. [protected]@nic.Co.In", "vm. [protected]@nic.Co.In", "s. [protected]@nic.Co.In", "[protected]@nic.In"
Subject: re: claiming issue rj 14 cu 6080 (Final rimender)
Hi mr. Agarwal,

Still suffering from that issue.

Sir please tell me why surveyor not passed my boot space and back bumpers claim and that was also not in your history.
Description of accident attached for your reference.

Attention:- otherwise we went to consumer court for this.

Regards,
Shakti singh
Mo:-+[protected]

From: tanwar, shakti
Sent: friday, april 22, 2016 3:17 pm
To: 's. [protected]@nic.Co.In'
Cc: atulk. [protected]@nic.Co.In; [protected]@nic.Co.In; ak. [protected]@nic.Co.In; [protected]@irda.Gov.In; [protected]@nic.Co.In; mc. [protected]@nic.Co.In; mk. [protected]@nic.Co.In; n. [protected]@nic.Co.In; rk. [protected]@nic.Co.In; vk. [protected]@nic.Co.In; vm. [protected]@nic.Co.In
Subject: re: claiming issue rj 14 cu 6080

Hello sunita,

In addition of below mail would like to inform you that 3 minor damages which are not impaneled to repairing history as such as boot space, front bumper & left rear gate.

• about front bumper which got damaged due to dislocate burnt fog lamp bulb that make hole in bumper cause to buffalo fighting
• about boot space is also not in repairing history
• about rear left gate which got damaged on road by buffalos those were fighting on road

All above damages occurred due to collapsed by buffalos those are manhandling on road

I gone through to the policy again where no such remark found that old damages i can’t claim. Please clarify?

Even i clearly mentioned in claim form that these damages occurred due to buffalo fighting on road which collapsed suddenly with my car and had not verbally admitted that there was a mistake in mentioning correct side of impact

Also apart of all above statement can you please do let me know what kind of written communication you required from the insured mr. Ashok shekhawat and how much time you will take to get it resolve as i already stated in trail mail from last week my family are getting suffered.

As far as it is concerned to customer satisfaction hoping for gear up the case, so that car get back to my home sooner.

Regards,
Shakti singh

From: s. [protected]@nic.Co.In [mailto:s. [protected]@nic.Co.In]
Sent: friday, april 22, 2016 1:33 pm
To: tanwar, shakti
Cc: atulk. [protected]@nic.Co.In; [protected]@nic.Co.In; ak. [protected]@nic.Co.In; [protected]@irda.Gov.In; [protected]@nic.Co.In; mc. [protected]@nic.Co.In; mk. [protected]@nic.Co.In; n. [protected]@nic.Co.In; rk. [protected]@nic.Co.In; vk. [protected]@nic.Co.In; vm. [protected]@nic.Co.In
Subject: claiming issue rj 14 cu 6080

Dear sir,

This is in reference to your mail dtd 19/04/2016 regarding claim of vehicle no rj 14 cu 6080.

The matter was taken up with the surveyor who has informed that the damages to both the bumpers are old as confirmed by the vehicle history provided by repairer hence can not be considered.

As regards the damages to the left rear door, the same also do not match with the cause of accident mentioned in claim form for which you had admitted verbally that there was a mistake in mentioning the correct side of impact. You were requested by surveyor to provide a written clarification on this, so that these damages may be considered. You are therefore requested to obtain the same through insured shri ashok shekhawat and arrange to submit the same to surveyor/this office at an early date.


Thanks and regards.

Nician sunita kapade
Sr. Divisional manager,
National insurance company limited,
Do iii, natmar business hub,
Sanghi building,
Above pnb, panch batti,
M i road,
Jaipur 302001
Ph[protected]
Ip[protected]
Cin no. U10200wb1906goi001713 — "tanwar, shakti" wrote: — to: "mc. [protected]@nic.Co.In"
From: "tanwar, shakti"
Date: 04/22/2016 12:06pm
Cc: "[protected]@nic.Co.In", "ak. [protected]@nic.Co.In", "[protected]@irda.Gov.In", "[protected]@nic.Co.In", "mk. [protected]@nic.Co.In", "n. [protected]@nic.Co.In", "rk. [protected]@nic.Co.In", "vk. [protected]@nic.Co.In", "vm. [protected]@nic.Co.In", "s. [protected]@nic.Co.In"
Subject: re: claiming issue
Hi mr. Agarwal,

Ref. To below am suffering from last one week to get resolve the concern and repairing work also made on hold as instructed by surveyor to dealer.

Need your quick turnaround to get it fixed asap.

Regards,

From: tanwar, shakti
Sent: wednesday, april 20, 2016 12:09 pm
To: 'mc. [protected]@nic.Co.In'
Cc: [protected]@nic.Co.In; ak. [protected]@nic.Co.In; [protected]@irda.Gov.In; [protected]@nic.Co.In; mk. [protected]@nic.Co.In; n. [protected]@nic.Co.In; rk. [protected]@nic.Co.In; vk. [protected]@nic.Co.In; vm. [protected]@nic.Co.In; s. [protected]@nic.Co.In
Subject: re: claiming issue

Hello mr. Agrawal,

Thank for your quick turnaround, hereby details as desired by you.

Name of workshop:- k p automotives
Address : orbit mall, civil lines, near metro station, ajmer road, jaipur.

Surveyor name:- sanjeev saxena
Contact no:- +91-[protected]
Vehicle no:- rj-14-cu-6080
Modal: swift d-zire vdi

Kindly update while vehicle get back to me on revert

Note: vehicle is still in kp automotives garage.

Regards,
Shakti singh
[protected]

From: mc. [protected]@nic.Co.In [mailto:mc. [protected]@nic.Co.In]
Sent: wednesday, april 20, 2016 12:41 am
To: tanwar, shakti
Cc: [protected]@nic.Co.In; ak. [protected]@nic.Co.In; [protected]@irda.Gov.In; [protected]@nic.Co.In; mk. [protected]@nic.Co.In; n. [protected]@nic.Co.In; rk. [protected]@nic.Co.In; vk. [protected]@nic.Co.In; vm. [protected]@nic.Co.In; s. [protected]@nic.Co.In
Subject: re: claiming issue

Dear sir,

Would you please tell us where the vehicle is being repaired along with name of surveyor and his contact details.
This will facilitate us to serve you better.

Aside : madam sunita : kindly check up at your end also.

सादर सहित/with best regards

एनआइसियन डॉ एम.सी.अग्रवाल/nician dr. M c agrawal
मुख्य क्षेत्रीय प्रबंधक/chief regional manager
जयपुर क्षेत्रीय कार्यालय/jaipur regional office
नेशनल इंश्योरेंश क. लिमि./ national insurance co. Ltd.
मोबाइल न./mobile [protected]
पूरक मोबाइल न./alternate [protected]
E-mail mc. [protected]@nic.Co.In
Ip no.[protected]
Cin: u 10200 wb 1906 goi 001713 — "tanwar, shakti" wrote: — to: "[protected]@nic.Co.In", "vm. [protected]@nic.Co.In", "mc. [protected]@nic.Co.In", "mk. [protected]@nic.Co.In", "ak. [protected]@nic.Co.In", "n. [protected]@nic.Co.In", "rk. [protected]@nic.Co.In", "vk. [protected]@nic.Co.In", "[protected]@nic.Co.In"
From: "tanwar, shakti"
Date: 04/19/2016 05:15pm
Cc: "[protected]@irda.Gov.In"
Subject: claiming issue
Hi,

Would like to bring in your kind notice that i have swift d-zire vdi model aligned with your insurance company under (Private policy zero depth) which had met with an accident on 16th apr’16 got minor dent on front & rear bumper and left rear gate.

While course of accidental car survey, the representative had given a statement that company will be able to reimbursement only for one side damage as per policy. However i gone through to the policy terms & conditions and found there is no such description appended stating that only one sided damage is covered under policy.

Detail for your reference:

Policy no. –[protected]
Name - ashok shekhawat
Vehicle no. - - rj14-cu-6080

Looking forward your prompt action to resolve the same.

Shakti singh
+91-[protected]

The information contained in this message may be confidential and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.
National insurance company limited - visit us at www. Nationalinsuranceindia. Nic.Co.In
*
Corporate identity number (Cin): u10200wb1906goi001713
*
This email and all contents are subject to the following disclaimer:
https://nationalinsuranceindia. Nic.Co.In/portal/page/portal/corporate/home/disclaimer

National insurance company limited - visit us at www. Nationalinsuranceindia. Nic.Co.In
*
Corporate identity number (Cin): u10200wb1906goi001713
*
This email and all contents are subject to the following disclaimer:
https://nationalinsuranceindia. Nic.Co.In/portal/page/portal/corporate/home/disclaimer — message from "tanwar, shakti" on mon, 25 apr 2016 13:14:17 +0000 — to: "sanjeev. [protected]@gmail.com"

Cc: "s. [protected]@nic.Co.In"

Subject: re: un-hold car repairing work
Hi sanjeev,

Please consider the damage side from right to left which occurred due to typo error.

Regards,
Shakti singh

From: tanwar, shakti
Sent: monday, april 25, 2016 2:20 pm
To: sanjeev. [protected]@gmail.com
Cc: s. [protected]@nic.Co.In
Subject: un-hold car repairing work

Hi sanjeev,

Further to our discussion, this is to notify you that my car (Swift d-zire reg. No. Rj14-cu-6080) met with accident while collapsed with buffalo’s whose were fighting on road caused to my car got damaged on following.

• front bumper burnt
• left rear gate
• boot space

Description of accident:

On saturday morning 16th apr’16 i left from office to home in morning around 4:30 am on service lane bhankrota to kamla nehru nagar red light there 2 buffalos were fighting in left street, suddenly came on service lane & collapsed with my car which got damaged from left rear gate. Later sudden have applied brakes due to front fog bulb come out from holder resulted burnt bumper made hole in it. And another vehicle which was coming from back after applied sudden brake they hit my car from rear resulted boot space got damaged.

As per above mentioned description please un-hold the repairing work & do let me know when it will be done.

Thanks & regards,
Shakti singh,
Mo:- +91-[protected],

National insurance company limited - visit us at www. Nationalinsuranceindia. Nic.Co.In
*
Corporate identity number (Cin): u10200wb1906goi001713
*
This email and all contents are subject to the following disclaimer:
https://nationalinsuranceindia. Nic.Co.In/portal/page/portal/corporate/home/disclaimer

Regards
Shakti singh
+91-[protected]

Mai jankee rana, village-kashmar, p.o- phulshu, p.s- herhunj, Disst-latehar, pin cod-829202 (jharkhand). Mai Jankee rana, ek four whealer khareda tha .tata divyani motor sorom se.garee number JH01AY4483 es gree ko ham 24/1/2013 ko khareda tha .kharedtee time ham bola tha ki ye mera private garee hi .or oo company national insurance nee one year ke Lea private rahne diya or uskee baad o commercial jaan bujh kar diya .oo lagatar 2year take rah .or o compan doguna paesa kaat liya .jab mai bola to company ka manijar bolna laga ki mai nahi kiya hu .hamko bahut bolne par o kahata hi ki time experiee kar gaya .mai to ek anpadh man hu es lia mai ajj kort ka darvaja khatkhata rahu appp se mughe visvas hi ki app mughee nyay ki paesa milala chaeye .jai hind

Dear sir today i visit ur bahadurgarh branch for deputing final surveyor, but smt. Kamal gupta (Dm bahadurgarh) refused to mark surveyor by saying that she is not liable for marking surveyor, also said plz. Go to urs policy branch (Narwana) for marking surveyor. I was very surprised to see how much irresponsiblity of a senior officer. Plz. Do the needfull and tak necessary action against this irresponsiblity.

Claim No. :DHS16Z038614. NI Company's third party DHS has closed my Mediclaim Reimbursement and refused to reimburse the claim amount. DHS is the Third Party. They had said that my claim was claimed after a long delay. During my visit to Mumbai I fell ill. My illness commenced on January 3rd and was hospitalized for a day and I was on drip, on January 10 - 11, 2016. My treatment for the illness continued, firstly at Mumbai and later at Kochi, Kerala, upto February 18, 2016. My claim was submitted on February 24, 2016. DHS sent a query regarding some missing Hospital reports` from Hinduja Hospital, Mumbai. At that time they did not mention that my claim was delayed and required an explanation, this happened later.
As my residence is in Kerala, it took some time to obtain the reports from Mumbai and submit the same. Finally I was told that National Insurance did not reply to the query raised by DHS on accepting my explanation for the so -called delay in lodging claim. And DHS closed the Claim by refusing to reimburse.
I am a Senior Citizen (74 Years) with Varistha Mediclaim Policy. My wife, also a Senior Citizen is an invalid due to spinal disc deterioration and unable to walk on her own. I have to personally attend to all the daily needs of my wife including supporting her for walking, bathing her, taking her to toilet, feeding her etc. In the midst of all this I had to submit the Claim Reimbursement Form.
Kindly ask the Company to reimburse the amount claimed, and condone any delay under the above circumstances

Sir

Re: non-payment of commission due for over 2 years
Group mediclaim policy no.[protected]
A/c. Gujarat police


In this connection, kindly note that at the inception of the policy itself 7.5% additional commission was granted on the said policy by the competent authority at ho since as advised from ho, such an amount was loaded in the premium and that the norms stipulated were adhered to. The complete set of communications in this regard is annexed hereto.

Under the circumstances, i fail to understand the purpose of your said letter which, in effect, reduces my commission from total 15% to 11% which, you will agree amounts to a breach of commitment by none other than a public sector insurance company and therefore, unacceptable.

The undersigned has been following up for the balance commission of 7.5% due to me since last two years and i am being unnecessarily engaged in unwanted communications through e-mails and meetings in person at your do as well as ro. All this while, the company has remained in possession of such a hefty amount to the extent of rs.17.0 lacs whereas, the undersigned is legitimately entitled to it immediately on collection and deposit of the premium to the company.

The undersigned find it quite unusual that officers of a public sector insurance company could withhold commission committed to the agent without giving any reason and after 24 months of expiry of the policy could come up with such a ridiculous reduced offer of 3.5% instead of 7.5%. I fail to understand under which statute of the country; such arbitrary powers have come to be vested in officials who are mandated to perform the duties in terms of the law of the land and rules of the public sector company.

I have been an agent with the company and it would be a sad day if i have to bring proceedings against my company for the arbitrariness of the officers who want to withhold my legitimate remuneration in the form of agency commission, committed to me, in writing, following which, the business was canvassed, secured and place with our company.

In the said backdrop, i would expect that the whole amount due to me is disbursed in its entirety without any further delay.

Thanking you

Yours faithfully


(Shilpa patel)
Agency code: 90000099

Sub:- policy[protected] customer id [protected]


Dear sirs,


This is to inform you that there is a discrepancy in the dob of my son jay goyal

Correct dob should be 10/09/2000 instead of 19/09/2000.


Further we have also not got any cashless id cards for our policy.


Request you to kindly look into the same and advise.


Raj goyal

403 hari om apts

Juhu versova link road,

Andheri west -53

[protected]

Dear sir,
Delay in permitting carrying out repair work
In respect of my damaged car - tn 01-v.2739- policy no[protected].

My vehicle maruti zen, bearing no. Tn.01. V.2739 was damaged due to the heavy rains that lashed chennai on may 18, 2016. The damage was caused on account of a tree branch falling on my car, i had therefore left the vehicle at abt maruti work shop at guindy on may 20, 2016 at 12 noon, with request to the workshop to carry out repair work after completing of insurance related formalities. Abt staff had informed the surveyor of the insurance company, viz., national insurance company ltd. And the insurance company had deputed their representative, one mr. Gemeni at 12.30 pm. Mr gemeni inspected my vehicle on may 23, 2016 and also visited the accident spot on may 25, 2016, both after my repeated prodding. However, till date, i have no information about his clearance for carrying out the repairs, the cost of the repair, coupled with estimates for the likely reimbursement. Hence i request the concerned officer of the insurance company to do the needful at the earliest, as 8 days has elapsed and i have been put to significant avoidable discomfiture.
Thanking you
Yours faithfully
V. Janakiraman

Dear sir, i submitted all original documents to edelweiss insurance comp.. And they submitted to you 1month back. As they telling that no response from your side, the process is running since 3 months, when i call to edelweiss telling same story that submitted to national insurance company wait for two days, like that since from one month, kindly take it seriously.
Pranshul verma
Claim id :-clm0015627

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म्ना कर देने के समबनध मे प्राा्रना पत्रं
टादरण् ज्ञीय महोदय
थ्नवेदन हे कि प्राा्र का अपकी कमपनी से विगत कइ्र वषो्र से इनशोरेनस हे प्राा्र का इनशोरेनस आज दिनांक 25ध्05ध्2016 को रात से खतम हो रहा हे इसलिए प्राा्र आपना रिनूवल करने ांसी आिस लगीग 1 बजे गया ं कमपनी के कम्रचारी ने उकत बीमा देखा तो कहने लगा आपकाए ेजेनअ कोन हे प्राा्र ने कहा कि उसेए ेजेनअ की आवश्कता नही हे आप उारेकअ ही बीमा कर दीजिए तो उनकेद्ध ारा कहा गया आप सहाब से मिल लो ांसी के ब्राच मेनेजर आिस मे नही ि तो उनकी जगह जो काम देख रहे ि वह चश्मा लगाते हे ओर आिस मे जाते ही सीधे हाा की अेबिल पर बेइते हे उनका नाम प्राा्र को मालूम नही हे ओर पूदने पर उनकेद्ध ारा बताया ीी नही गया िां उनकेद्ध ारा कहा गया कि आपका बीमा गाउी की कीमत 33 प्रतिशत कम करके बीमा किया जाए गा ओर आपको बीमे की राशि रूपये 4650 देने होगे प्राा्रद्ध ारा कहा गया कि गाउी का उेपरीशेशन 33 प्रतिशत तो आप जयादा कर रहे हे तो उनहोने कहा कि बीमा बीमाए ेजेनअ के तो इतना ही होगा प्राा्रद्ध ारा कहा गया कि कमपनीए ेजेनअ को कमीशन देती हे ओर उसको मनचाहे बीमा कराने का अधिकार देती हे ओर आपकेद्ध ारा उसको सवीकत कर देते हे प्राा्र कमपनी का खच्र बचा रहा हे तो आप उसको परेशान कर रहे हें प्राा्रद्ध ारा कहा गया कि आप प्राा्र का िउ्र पाअी्र ही बीमा कर दीजिए तो उनकेद्ध ारा कहा गया कि हम आप का बीमा ही नही करेगेंं प्राा्र लगीग 2 धण् टे आपके आिस मे बेइा रहा ओर बीमा ीी नही किया गया तो प्राा्रद्ध ारा कहा गया कि आप बीमा करने से मना केसे कर सकते हे तो उनकेद्ध ारा सारे बीमाए ेजेनअ को बुला लिया ओर कुद कम्रचारियो को ीी बुलाकर प्राा्र के साा अी्रता की गयी ं
प््राा्र कोए ेसे पहले ीी कइ्र बार अपमानित किया गया हें प्राा्रद्ध ारा उकत वाहन नच 78 ंन 0455 आपने नाम हसत्रानितत कराइ्र गयी िी तब ीी प्राा्र को काी चककर कआये गए प्राा्र का वाहन 05.09.15 को हसत्रानितत हो गया िा लेकिन मनमाने रूपये लेकर 06.05.2016 को हसत्रानितत किया गयां प्राा्रद्ध ारा उकत सारा मामला आपको गलत लगता हो तो आपके आिस मे केमरे लगे हो तो उससे जांच करायी जा सकती हें ांसी ब्रांच मे आपने प्रचित लोगो के नामए ेजेनअ शीप लेकर मन मानी की जा रही हे प्राा्र जेसे लोगो का समय पर बीमा न करवाकर बाद मे आपने मोबाइल से ुओ खीच कर मनमाने रूपये बीमा धारको से लिया जाता हे यह शिकायत ब्रांच मेनेजर को कइ्र लोगोद्ध ारा प्राा्र के सामने कही गयी तो ब्रांच मेनेजरद्ध ारा ुलेकश के वोउ्र बनवाकर आूंग दिये गये की आपसे कोइ्र अलग से रूपये मागे तो ब्रांच मेनेजर से शिकायत करे लेकिन प्राा्र के मामले मे तो मानमाने रूपये ब्रांच मेनेजर ने देने को कहे प्राा्रद्ध ारा उसका चेक देने की कोशिश की तो ब्रांच मेनेजरद्ध ारा नगद ीुगतान करने को कहा गयां
टतः प्राा्र का निवेदन हे कि प्राा्र का बीमा नही हो पाया हे उसका हरजाना प्रदान कराने की क्रपा करे ओर दोषी कम्रचारी के खिला काय्रवाही करने की क्रपा करे जिससे कमपनी की दवी जो खराब हो रही हे वह सुधर सकें
प््राा्र
न्ीरज बबबर
म्कान न0 658 िउक्रूज कमपाउण् ड मसीहा गंज
स्ीपरी बाजार ांसी उ0 प्र0 284003़
मेबाइल न0 [protected]

Hi,
Details of insurance:
Uhid no nic.12779109
Name suraj narayan naik
Plan period 31/05/2015 to 30/05/2016
Policy no 602100/50/15/10000369
Organisation aris global software pvt ltd

I was hospitalized between 05th march 2016 to 9th march 2016 at mysore amruthkripa hospital. And was diagnosed as enteric fever (Typhoid). And doctors started treatment still the fever was not subsiding,...

Sir,
Under a very compelling situation, i would like to bring the following fact for your kind perusal:
1. My mother smt. Uma chatterjee had an accidental fall on 5.1.2016 and she had to be admitted to a nursing home on 6.1.2016, with due intimation to m/s genins india. She underwent surgery on 8.1.2016 and subsequently on 13.1.2016, she was released from the nursing home.
2. I submitted the claim form to the office of m/s genins india on 25.1.2016 and till date no official communication has been made by them.
3. As my mother is in need of further treatment, i'm in desperate need of money. Please do the needful to settle my legitimate claim. I"m not approaching you with a begging bowl.

Following data regarding my claim may be helpful:
Issuing office : unit 101000
Office code : 101000
Business source : 65981
Float date : 18th february 2016. (Forwarded to national insurance)
Claim amount 49674.
Claim id : ni6 199592
24 c r avenue
Kolkata - 700012
Yours sincerely,
Soumen chatterjee

Sir, we purchase a policy of my car mahindra kuv 100 in your company policy no :-[protected], my car is damaged in accident i claim it in your company.
i pay total amount-spair part-12410
labour -21526
surveyer fee- 2100
total amount=36036
as per surver disscousion he passed my claim 32671+2100=34771, but i recived only 29100 rs, i want to know why company cut my claim, my policy is zero depeth based
please solve our issue as soon as posible

I have been a loyal customer of national insurance since 2000, Paying my dues on time or rather before time. The time when you people wanted to sell the policy big promises were made, but these all came out to be false . I underwent a knee replacement surgery, for which first I was told to furnish old documents and then I was told that the payment was made late 2 days and 9 days late . I don't understand why such harassment is being done when firstly I haven't made any late payment anyhow . Secondly I was given a condone note for the same. Still I was harassed by the TPA people and they asked me to furnish old documents and the process was delayed for 24 hours. Secondly my policy is for 3 lakh and I was sanctioned only 2 lakh may I know why. If I pay for a 3 lakh policy why am I entitled for 2 lakh. I think what you people want is that a customer should pay lifelong and don't claim once. My only fault is that I paid my premium on time and that I associated with you people . Such a huge firm and such cheap activities . please look into the matter or I will go to the consumer forum. Lalit Chaudhary Policy no.-[protected] File no.-17CB01NAA0622 Mobile no - [protected], [protected]

Dear sir/madam,

I have two nic mediclaim and varishtha policies as below:

Policy no 354500/48/14/85-154 maria fatima pais (Self)
Policy no 354500/48/14/85-153 tatiana trindade fernandes (Mother)

Both the above expire on 23rd may 2016.

Each year i do not receive any renewal notice and have to make innumerable number of calls and send emails to be able to renew the same. As officers who are also incommunicado most of the time, get transferred frequently, there is no one we can really approach. Two previous officials have been kind enough to support me so far.

I cannot renew these policies online for whatever reason and no one answers the phone at this office from where my policies were purchased.

National insurance co. Ltd
Divisional no. Xxii 4th foor
Pal mohan house 5/67, padam singh road
Contact no. :[protected], 25767373

This is really shameful for an organisation like nic who do not seem to have any professional way to deal with customers and once money is paid will not do as much as respond. The name and contacts of the manager of the said branch are not available on the website or online chat which is meant to help customers.

Please could you tell me what i should do in the circumstances. Is it also possible to move my policies out of this branch to one in south delhi where i live - vasant kunj or nearby. As a senior citizen i find it very difficult to chase these people all the time and it just adds to my stress.

Kindly let me know the way forward as i am worried with the short time i have in hand to renew my policy

Thanks

Maria fatima pais