National Insurance Company Complaints & Reviews

Sir my policy no.[protected] i paid money on online payment payment is successful ly done
The policy update msg is done

Dear sir/madam, thanks for insuring with national insurance. Your policy no.[protected] has been successfully issued. Premium rs.1390.62, gst rs.250, total premium paid rs.1655

But no print still iam waiting for 30 minit but no print
Plz sent a policy copy in my email my mail id
Jasmon. [protected]@gmail.com

Dear sir,
I had undergone a angio-plasti on 11th march 2020; on 10thmarch202, care hospital submitted a claim reference no. 21850672; i have submitted all the three years policy document copies; for which they said i need to submit 4 years of policy document copies which i am not carrying or retaining; i am a customer of bank of baroda and thru them this insurance was done.
Their leave-let says it is 3 years continuous policy required to claim. Although i have four years of continuous policy without any break and requested them to please do something as i a regular customer with national health insurance and have been paying my yearly health insurance premium. My son approached national health insurance after the medical procedure was done; they could not help;
Now i have bank statement showing the debit for the insurance premium was done on[protected] via neft for rs.7246.
Ithis will cover the 4 years policy requirements and mediassist have said they are unable to process the claim.

Please help me as i have spend almost rs.2 lakhs and 5 thousand to hospital and about 20, 000 for other test; altogether i spend around rs.225, 000. I have been paying for my insurance for this day but have resulted in great inconvenience to me and my family.

All documents will be submitted to the tpa-mediassist after the lockdown period as the offices and banks are working on skeloton staff and not entertaining the customers for any copies of statement and the insurance contract copy.

Please help sir, i am retired person and your kind help is requested.
Please reach me on [protected]

Thank you and best regards.

Showkat hussain


Complaint status
[mar 21, 2020]
Medi assist india customer support has been notified about the posted complaint.
Updated by showkat4780, mar 21, 2020

My mobile phone no. Is [protected]
Complaint comments add a comment updated: mar 21, 2020

Dear
Sir/madam
Subject :- e copy of swift vxi car insurance
I have renewed my car policy on[protected] from National Insurance Co Ltd. But till date I don't get the soft copy of that. It is very urgent for me to get the copy.
Please send me e copy of my policy.
The details are as under

Regards
Dr Nitan Singh Kotwal
Car Maruti Swift VXI 2017 MODEL
National Insurance Co Ltd
Policy number[protected]

email [protected]@gmail.com

Medical claim
Taruntapan mitra
Wed 2/26/2020 2:52 pm
Name : tarun tapan mitra policy no :[protected] claim no : ni/6/309169

Operation : removed blockage applying stent at ramkrishna seva pratisthan on 12 september 2019.

Payment : made by credit card as there was no cashless facilities, hence paying interest rate of

3.49% per month.

Delay : 5 months since past, nothing has been received till date i e 26th february 2020.

This letter : please consider this letter as a formal one as advised by ombudsman and also the

Consumer affair ministry of govt of west bengal for immediate settlement. And also i lik to

Ask you to reimburse the unnecessary huge interest is causing along with the claim money.

Situation : it is unbearable physical, mental and financial torture to a 78 year old senior citizen who

Paid regular premium which is amounting to more than 5 lakhs till date (Last premium of

Rs 26, 864/- paid on 23/3/2019, receipt no[protected]

Please act immediately.

Tarun tapan mitra

[protected]

Regarding the claim number mdi4906766i have submitted the “delay submission letter” alongwith the documents submitted to md india's office.

The claim was related to post hospitalisation of my mother sukla saha, date of discharge was 16th may 2019 & 60 days was supposed to be over on 15th july 2019. My main claim was settled through cashless so i have intimated the same to my agent mousumi mukherjee that i will submit my post hospitalisation claim after the expiry of 60days, accordingly i have asked her (His father tirtho mukherjee was working on behalf of her) to collect & submit all claim related documents for processing. During july 2019 to oct 2019 i was not in town due to my crop insurance duty in orrisa. I have asked my agent to coordinate the same & submit the documents to your good office but to my utter surprise he / she didn’t bothered to do the same. So i have left with no other option than to renew my policy with another agent mr. Ujjawal mallick & submit the claim documents through him.

It is also surprising that the concerned divisional office was trying to safe guard the agent mousami mukherjee & almost forced me to change my initial letter by removing the actual in supporting part of their agent.

Now my claim got stuck due to delay submission. It is humbel request that please re-consider my claim & make the payment or decline it with the same with proper reason so that i can move ahead accrdingly, because i have the call records & other proof to go ahead a proof against my previous agent about her services, she had enjoyed the commission against my premium paid to national insurance in return of which he / she supposed provide me the service as per requirement. So if national insurance can pay the commission to their agent from the premium received from the client then it is the duty of the organisation to take step against the agent based on the complaint received from the client.

Ref: policy no.320904/03/0000/00044 dated 09/01/2004.

I have surrendered the above stated policy to the branch manager, national insurance co. Ltd., power house, bhilai (Chattisgarh) on 28/11/2019 alongwith original policy document, cancelled cheque as well as aadhar copy. I was assured that the claim will be settled at the earliest.

However smt santhi who promised to settle the claim as early as possible, now says that she has forwarded the claim to head office for settlement.

I had similar policies issued by united india insurance company and oriental insurance company and both of them have settled the claim. It is therefore requested to do the needful from your end please.
T ashok kumar, mob# [protected]

The following said claim is due from long time.
Card no member name file no admission date discharge date claim amount
[protected]d ethan x pinto 20190130b005rh25667 23.01.2019 25.01.2019 36314
We need the due payment along with the over due interest @ 18%.
I have personally visited to the medsave office & also sent several reminders through email, but till date no claim got cleraed.
Even doctor also given the required prescription to the dept.
Alfter giving all the supporting still they have not cleared our claim.
Request you to pls get this resolved on top most priority.

Gri[protected] - you say has been resolved

Where is the resolution and to whom you have sent the reply

I have already spent rs17185.00 to repair the phone and dont even know where to ask for reimbursement

What action has been taken on xcell ins
I want a detailed explanation

I have not received any reply

Please reply to my email id in detail

Your website is of no use

Taken a policy for i phone on 29.10.2019 from xcellins and paid premium of 4236.75. I understand that they are your sub broker.
Phone got damaged and claim lodged on 06.01.2020, but it has been disallowed because i could not prove that i was injured.
Please check the genuinity of the claim and why it was disallowed
I have not received the insurance policy also. Looks like a fraud company.
My name is gireeshan raman and iam submitting copy of claim form and other details.

Sir/madam, i insured my tata indica car from ur nakodar office (Punjab). My car no. Is pb-08-bb-5121. I sold my car to hyudai motor. They required policy of my car, for the year 2018 — 19. I contact mr. Satish sharma (Branch manager), he refused to issue the policy. I am ready to pay charges. Kindly help me. Because i sold my car to hyundai motor, to get exchange bonus, i need plicy of my car for the year 2018-19. For hyundai motor, this is compulsory. Agent phone no. Is98155 — 21147

Policy number : 550300/50/18/10000108
Claim number : 98464577
Bank account number : [protected] (Union bank of india)
Utr number : kkbk[protected]
Emp id : h1390

I, budidha ravi prasad, submitted my post-hospitalization bills to national insurance. It has been settled, i got a confirmation mail regarding the same on 9th august 2019. But till now i have not received the settled amount of rs.17, 832. Please take appropriate action and resolve the issue asap.

Thank you.

Dated: 11th november 2019.

Ref: policy no.[protected]
Renewed on 11th november 2019. Paid online

I have renewed above policy through online on date & payment was debited from my cc account but no receipt & policy has been generated. However a message appeared on screen after the payment has been furnished below for your ready reference:-

You payment is successful but system could not generate the policy. Your transaction number is easi[protected].
Note: please check your bank account whether the premium amount is already debited. If yes, please do not retry again. Please report this occurrence to nic. [protected]@nic.co.in by providing the transaction id mentioned above for further course of action. Receipt and policy for the payment debited will be sent to you within three working days ”

I request you to verify & issue payment receipt & policy.

Thanking you.

With regards,

(D. K. Mitra)
Kodambakkam, chennai - 24

Respected sir,
My wife was admitted in astha multispecialty hospital at karjan for bacterial meningitis with saptimia on 21st april, 2019 at 11.25 pm.
Then she was referred by astha multispecialty hospital for m. R. I. Brain stroke protocol to vadodara. Mri brain stroke protocol was done by makarpura diagnostic vadodara on 22nd april, 2019 early morning at 2:45 am.
All the bills related to the treatment were handed over to national insurance ltd company. Now, i have received a letter from national insurance co. Ltd. Baroda do-i office, tilak road, vadodara-390001 stating that my claim is rejected under clause no. 5.1 (Misrepresentation, misdiscprition or non discloser of any material facts).
I have taken insurance with niicl for last 4 years from year 2014 to till the date. As my wife was admitted on 21st april, 2019 at 11:25 pm and immediately referred for mri and as soon as mri procedure completed she was again readmitted in the same hospital for further treatment. So there is no break even of time as it was the part of the treatment. How 5.1 there is misrepresentation, misdiscprition or non discloser of any material facts? There is no any past treatment as the dieses was occurred all of sudden on 21st april, 2019 at 11:25 pm.
So my case is absolute genuine and i am prejudice for rejection of mediclaim amount.in this situation where is the question of misrepresentation, misdiscprition or non discloser of any material facts? And for any query, any of our representatives may approach for clarification if required.
Please look into the matter and arrange to settle the claim at the earliest to avoid me to go through the consumer court.
Thanking you, your immediate attention is required.

Maine insaurance ke liye file submit ki thi bt proper response and feedback nahi mila abhi tak n company se bui feedback nhi hai koi and jo people ghar aye unhone ne bhot documents mange time deke late aye 2 hours and police report and court report mang rahe hai police walo ne dene se mana kardiya what i do plz help me out i m working person i dnt have time to go to police station and court on daily basis plz help me

I amitesh kumar sharma have a bike insurance with your company. My bike was stolen on october 2018 and i made a claim to your munger branch 171001 and my policy no. Is[protected], bike registration no. Br01-cw-6491, engine no-ha10evgg05483, chasis no-mblha1dbsggdo5222. I have applied for claim after fir in the month of june 2019. Since last four month the officer of said branch assuring me that your claim will be settle in few days but i cannot get the claim amount. So i requesting you that kindly settle my claim as soon as possible other i will go for a legal opinion.
Thanks & regards
Amitesh kumar sharma
Mobile-[protected]

Sir,
I have submitted all required documents for non cashless claim and received mail from md india that, my claim has been processed for payment to insurance company on 28.09.2019.

Today is 16th october, 2019 but still i am waiting to get my claim amount from national insurance company.

Kindly transfer the amount on priority as more than 02 months are over.

Policy holder name - suryaben d shah and claim number[protected].

As per above mentioned claim number total billed amount of rs.88, 968/- and out of that only rs.41, 680/- approved by hitpa. (Health insurance of tpa india ltd) and balance amount shown under deduction and reason mentioned as as per reasonable customary.

If you can see in that major amount deducted under professional fees.

We have asked to provide your base how they have cross verify the same on 14th aug, 19

After that so many time we have send reminder for same and every time they reply same pls refer clause 3.12, reasonable and customary charges : reasonable and customary charges means the charges for services or supplies, which are the standard charges for the specific provider and consistent with the prevailing charges in the geographical area for identical or similar services, taking into account the nature of the illness/injury involved.

After that on 25th aug they send settlement letter and mentioned they refer nova hospital chembur

Also i have send the other hospital mine quotation and also i asked so many time the next step and also asked for grievance steps but they never reply on same.

Then on 5th sep jagdish bobade sr. Executive reply as patient has undergone surgery in non-network hospital, hence claim is approved as per policy terms under reasonable and customary charges clause. Claim approved in comparison to tariff rates in network hospital in vicinity area. Note : charges are checked with apex hospital-borivali also.​ - now he mentioned apex hospital but in settlement letter mentioned something else.

Also why we can go for their network hospital. We can go by where treatment going on. We have taken 2 years back surgery with same doctor and treatment going on continuously. Then why i can change doctor and hospital. It's obvious if doctor have more experience then he charged more.

After that also i have send so many reminder but no reply.

Then on 09th sep jagdish bobade sr. Executive reply and said now they ready to pay additional amount payable - 22188 but my total claim of rs.88, 968/- and previously approved rs.41, 68/- so what abt balance amount.

Now he send me email to approve the same. But i don't know the reason why i can approve the same. If same is reasonable then they have to send the same to our account. But after that as i not received the same so finally i reply on 12 th oct but as date still there is no revert from jagdish.

Also customer care also not support for same. Also in their website they have not update the same. Even when i call on mobile then still they not pickedup the call.

Custome care send the call on hold and then deduct without our permission.

Please help us to resolve this asap.

Thanks

Hello i am sk hassan i am buying two wheeler insurance policy in national insurance company 23 september
But my insurance policy details not up to date my mparivahan site please update my insurance policy details to my motor registration certificate

Policy number[protected]

Please solve my problem and update my insurance policy to my motor registration certificate

Sir,
Humbly and respectfully, it is to submit that despite of honourable permanent court hoshiarpur's orders the hoshiarpur office is neither affording credit to the account requested nor attending us and even not replying and paying heed to our emails. Thus, today i. E. 07th oct.2019 at about 12.12pm again i had a telephonic talk with (Through and on a mobile phone of another staff at hoshiarpur office) mr. Rakesh bhatia, asstt. Manager, who was too rude to one's imagination. He did not even listen to my request and uttered defamatory and unparliamentory language about h'able court and me. Rather assuaging the agrieved customer the offensive behavior of mr. Rakesh bhatia demands befitted punishment. The person who has no honour to the courts/ judgements of courts and that of a customer that too a senior citizen is liable for stringent action to save the image of the esteemed institution i. E. Nic.
You are, sanguinely, requested to take action against mr. Rakesh bhatia and inquire the matter thoroughly and in the meantime order the hoshiarpur office to afford credit to the account of the beneficiary/claimant the amount ordered to pay by honourable permanent lok adalat hoshiarpur at the earliest and without further delay alongwith delayed period [protected]@10% i. E. W. E. F. 1st july 2019 to date.

An early action and response shall be highly appreciated.

Thanking you and with kind regards,
Ravinder kumar gulati
Dhillon transport regd. Mansa
Ph. +[protected]No calls / only what's app)

Theft motorcycle in kankarbagh main road sbi bank motorcycle no. Br01bro353
Engine no.- jc36e7418295
Chasis no.-me4jc36jmc7273384 relevant paper relate to motorcycle like insurance paper, pollution paper kept in dikki and complaint near police station that i submitted complaint copy.
Sir kindly request you to grant my complaint and reissue insurance copy of motorcycle.
Thanks& regards