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National Insurance Company Complaints & Reviews

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Last updated Feb 17, 2024
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National Insurance Company Phone Numbers

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1800 200 7710
336
185
Phone
+91 33 2283 1706
135
94
+91 33 2283 1705
92
85
Fax
+91 33 2283 1712

National Insurance Company Website

National Insurance Company Head Office Address

3, Middleton Street, Prafulla Chandra Sen Sarani
Kolkata
Kolkata District
West Bengal
India
700071

National Insurance Company reviews & complaints page 8

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P
prabhComplain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tpa cards

Address:Ludhiana, Punjab, 141013

Prabhpreet singh
Contact : [protected], email : phpdeveloper. [protected]@gmail.com
I have renew my parivar mediclaim policy in advance on 19/03/2019 which was going to expire on 27/03/2019. I did received receipt and policy copy same time and they assured to deliver my tpa cards withing 20 days after new policy effective date. Till from that time i am requesting them (Related nic official) to provide my tpa cards but i did not receive...
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S
Surendra Nath Suri
from Delhi, Delhi
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policy number : 361900501810000592

Greetings!!!

Reference your letter no. 20rb01naa0686 dated 26 june, 2019

Policy number :[protected]

Claim ack number :ack[protected] dated 29.05.2019.

With utter shock and disbelief i am writing this mail to you.

I have just now received your company letter no. 20rb01naa0686 dated 26 june, 2019 intimating that my claim for policy number[protected]...
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M
muralilawyer
from Chennai, Tamil Nadu
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non settlement of vehicle claim policy no. 64010331176100001003

Address:No. 12 Plot No. 805, 3rd Street, Karpaganagar , K. Pudur,, Madurai, Tamil Nadu, 625007

I am a owner of Mahendra Scorpio LMV Car bearing Registration No. TN 59 -BC - 7878. The registration certificate issued by the Government of Tamil Nadu is stands in my name. My vehicle was insured in National Insurance Company through Madurai Branch III ( office code 640103) on 21.04.2017 having effect from 00.00 hours on 22.04.2017 to 21.04.2018. My vehicle was met with an accident at 21.15 hours on 22.04.2017. The vehicle was repaired at...
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Address:E4 KALPATRU SHOP, RESIDENCY ROAD, JODHPUR, Jodhpur, Rajasthan, 342003

Sir our honda city car no. - rj-22-cc-2222 insurance policy issued by national insurance company limited, e4 kalpatru shop, residency road, jodhpur (Rajasthan) date - 04.02.2019 policy no.-[protected] and also our gst no. 08aaaha7460a1zu mention by them in this policy and take payment with gst but in our 2018-19, gstr-2a not showing this entry. Is it false policy. Nobody hear this problem. Please solved.
From-
Badrilal...
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S
siddharth_2085
from Ahmedabad, Gujarat
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regarding delay in possession of claim for policy no : 55270031186160061515

Address:Ahmedabad, Gujarat

I have done claim for my tata nano car GJ01-RS-9680 from national insurance claim. I am satisfied with the service which they are provided . I would request to complete the whole process from them by today only, so that I can take delivery of my car by tomorrow.
I was informed from dealer that, there are some formalities of taking photos from company side which is pending, so that they can not deliver the car by tomorrow, so it is...
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A
avimohit
from Shimla, Himachal Pradesh
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delay in claim/less amount

Address:mandir wali gali near gilla wala khoo thalwandi sabo bathinda, 151302

Dear sir
i am the customer of NIC, i have purchased online insurance from NIC, my Vehicle no is -HR51AM0924
on 02/02/2019 my car is met with an accident, Spot is conducted by Mr. Mohan Lal Goyal, and DDR is also Logged, after That the Car Is going in workshop for repair and the estimate is submitted to mansa office, then the DO office bathinda assign the case to Surveyor Mr. PD Goyal but the till time claim report is not submitted...
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G
Gopi Krishna Vijay
from Mumbai, Maharashtra
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rj-08-ca-0606

Address:323/3, Rajatgrah, Bundi, Rajasthan, 323001

वर्तमान पालिसी संख्या[protected] एक्सीडेंट में कार का फ्रंट ग्लास दो बार टूट गया था। दोनो क्लेम Ms Shreeji Service Center, Bundi Rajasthan द्वारा स्थानीय ब्रांच को प्रस्तुत किये गए। बाद वाले क्लेम का...
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R
Ranjoo Bose
from Lucknow, Uttar Pradesh
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regarding receipt

Address:Maldhiya, Varanasi, Varanasi, Uttar Pradesh

I have renewal my mediclaim policy no.[protected] policy effective date 13.06.2019 on 29.05.2019 through on line with my hdfc bank.

As per details received the receipt and certificate will send my registered e-mail as [protected]@rediffmail.com and my cell no.[protected].

But till today i have not get the same.

Kindly provide the same as early as possible.
Ranjit bose
Varanasibr...
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K
kapildevsharma
from Mumbai, Maharashtra
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parivar mediclaim tpa card non receipt

Address:68, New Gopal Vihar, Police Line, Kota 324001, Kota, Rajasthan, 324001

Dear sir,

Irrespective of my complaint again and again to mr shravan kumar agrawal development officer at jhalawar road branch, kota i am not getting cards from tpa for cashless treatment against my parivar mediclaim policy no.[protected].

Please ask tpa east west assist pvt ltd to send the cards otherwise i will bound to complaint to regulatory authority and ombudsman.

Dr. Kapil dev...
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G
Ganesh Sindhupe
from Korba, Chhattisgarh
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regarding delaying in claim settlement

Address:G L SINDHUPE, D-1, AURUM CITY NAWEGAON, POST GONGLAI, TAH & DIST BALAGHAT MP, Balaghat, Madhya Pradesh, 481001

Ref.: car mp50 c2437 insurance policy no.:[protected]
Dear sir, i regret to say that i had submitted all the required documents at national insurance office balaghat mp on 27 march 2019 which was forwarded to insurance office chhindwara mp on 30/3/2019 for settlement and payment.
I have already contact in both office balaghat & chhindwara for payment, but no action is taken till date.
Please look in to the matter...
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A
aniljindal
from Dehra Dun, Uttarakhand
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refusal for renewal of mediclaim policy

Address:PNB BUILDING, JASPURIYA LINE, RAMNAGAR (NAINITAL) UTTARAKHNAD, Nainital, Uttarakhand, 244715

I am 83 years old super senior citizen. I have mediclaim policy since 1996 without any break & without any dispute. I gave an proposal to nic kashipur on 16.10.2018 with ch no 642842 dt 16.01.2018 for rs 14090.00. Cheque was debited to my a/c & credited to a/c of nic kashipur. But they did not issue my policy till now. They say that their system is not accepting proposal of person aged above 80 years. They were saying to their higher offices...
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H
happy2sing
from Brahmapur, Odisha
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two wheeler insurance claim

Address:Khordha, Odisha, 751018

Dear sir,
I want a claim in the month of april and it has been since 1 and 1/2 month, my claim isn't been solved.
The employees in the office are only doing their duty when i am calling them to do so.
They are not doing out of their own.
This is not done and it is only harassment to a customer.
I had submitted all documents and surveyor did his task but still now, no money is being reimbursed to me....
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Address:1064 OPP DEKAWALA BLDG NEAR NAV BUNGALOW RAMNAGAR SABARMATI AHMEDABAD, Ahmedabad, Gujarat, 380005

As of couple day back i umang v shah on behalf of mine decease father vasantlal sakarchand shah wide grievance management system no gr[protected] till time and date no update nor any revert on mine mail id [protected]@yahoo.com, i beg your kind self whether i will be able to get the difference amount as i had already paid to the hospital (Zydus cadila thaltej & pukhraj raichand trust hospital sabarmati) kindly dig me out and favour me as i...
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Address:3rd floor, 19/13, West Patel Nagar,8l, New Delhi, Delhi, 110008

I am joint medical policy holder (Mediclaim policy of national insurance company no :[protected] with my wife for the last eighteen years. My policy was due for renewal on 27th march 2019 & so i issued a cheque of ₹55497/-on 19th of march 2019 & handed over to agent & cheque was presented to my bank on 27th of march 2019 & reportedly returned without any reason as intimated by the company. On the advise of my agent i purchased a...
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H
Harsingh
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non-receipt of mediclaim cards

Address:Faridabad, Haryana, 121005

Dear sir,

I purchased the mediclaim policy no.[protected]p11653 on 18 march 2019 for my family from national insurance company. I have been continuously following up with national insurance /vipul tpa for mediclaim cards but till now have not received. Please expedite the same.

Best regards,
Har singh bilwal
House no.835, sector-22,
Faridabad-121005
[protected]...
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S
soorya.ss
from Bengaluru, Karnataka
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no response after document submission of claim

Address:mundakkalveedu, Thiruvananthapuram, Kerala, 695103

Regarding ccn: 97363993,
As of now 8 mouths are over for processing my claim.

As per the insurer request on 11 february 2019 regrading pending documents, i submitted tpa with icps on 18 february 2019 via medi assist india tpa pvt. Ltd.

After that i did't received any update. After that i called assistant manager of nic, she is on maternity leave. So that these much delay happens.
So i mailed to...
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L
Liven
from Aizawl, Mizoram
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delayed medical claim settlement

Address:Matri Bhumi, Rilbong, East Khasi Hills, Meghalaya, 793004

Sir/madam
My medical claim under national insurance medical policy no. 201000/50/18/10000053 and policy period 16.11.2018 to 15/11/2019, against my wife mrs kalpana choudhury as claimant, submitted on 25.01.2019 to n. I. C ltd, shillong main branch and 57 pages of all the required relevant documents along with duly filled up claimed form on 25.01.19. Subsequently the bunch of claim documents have been forwarded to the vipul medicorp...
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Address:400081

Against a mediclaim (Mediassist claim number[protected] rased on 1st feb 19 and approved on 5 feb 19, national insurance has not settled the payment. Continuous follow up with third party administrator mediassist only results in one information, payment settlement pending with national insurance.

There have been numerous follow up with mediassist and services by them are also pathetic. Escalation email to email addresses provided...
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B
bansal global hospital
from Mohali, Punjab
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non payment of claim 16455331

Address:bans al global hospital 36 prem nagar ambala city, Ambala, Haryana, 134003

Sir
We operated patient of mediassist under cliam no. 16455331 in febraury 2018 named mr yudhister of which all the documents were sent. Even after 1 year of surgery the claim has not been settled. When we contact mediassist they say that party id code is to be generated by national insurance due to which there is delay in payment.
I am suprised that more than 1 year has passed and we have not received any payment due to unexplained...
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D
DHARAMV07030748
from Varanasi, Uttar Pradesh
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(2 10)

Address:515,रठा बुझौआ,पोस्ट-मसूदपुर,तह-बिधूना,जिला-औरैया,उत्तर प्रदेश(भारत), 206249

माननीय महोदय, मेरे पिता जी सन्तोष कुमार पुत्र श्री जमांदार सिंह (पीएनबी)शाखा-कुदरकोट, जनपद-औरैया, राज्य-उत्तर प्रदेश (भारत)केसीसी खाताधारक थे।जिनकी मृत्यु सड़क दुर्घटना...
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