National Payments Corporation of India [NPCI] — lpg subsidy failed though I have submitted aadhaar details

Lpg subsidy failed kindly provide your aadhaar details to the bank and the distributor as well. This is the message i receive whenever a refill is delivered. I have submitted all the details to both the parties but my aadhaar linking status is found to be inactive. I am at a loss as who is actually responsible to set right this problem. When i went to the bank they said my aadhaar is actve in their data base. When i approached the distributor they say the bank is to solve the problem. By these answers i the customer is put to severe hardship. Hence i request you to directly talk to tha bank and the distributor so that my aadhhar will be made active in npci database. By your act only my lpg subsidy will be credted to my bank account. Expecting satisfactory reply from your npci