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NestAway Technologies Complaints & Reviews

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Updated: May 13, 2025
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NestAway Technologies reviews & complaints page 11

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S
shumitjoshi
from Pune, Maharashtra
Jun 9, 2021
Sep 23, 2023
This thread was updated on Sep 23, 2023
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Address: Nestaway bangalore

I moved out from nestaway platinum city property in Jan 21. After many reminders they completed the inspection after 45 days of vacating the property, however their area manager Zabi was available at the property at the time of handover but he did not do the inspection.

After almost 4 months are over i have not received my refund, customer care say it is escalated and you will receive the call which they never do. They do not reply on the mail. Area managers and regional managers are dumb and useless. Below is the email content shared with the team looking for a resolution.

1. I have already taken approval for the charges of early vacating, As i was forcefully asked to vacate the Flat F201 as the landlord offboard the property. please check the customer complaint number- CC_08482409.
2. At the time of vacating the previous flat you charged me wrongfully however i could not raise a complaint.
3. The charges which are reflecting on the settlement report i have below problems.
Mirror- when i shifted or my stuff was shifted by nestaway caretaker as i was not in the city. the flat did not have the mirror in the bathroom and on mirror was damaged.
Bell- it is not working from the very 1st day why are you charging me.
cupboard- one of the cupboard was damaged when i moved in and the cleaner told me since you are on 1 bed basis one cupboard is allotted to you which is in good condition without the keys.
Bathroom shower and tab- it was in the pathetic condition when i moved in.
Kitchen- i am not sure about the teb now as i left 45 days before and can not the take the responsibility of the flat once i moved out.

Unable to add the complaint on the dashboard.
Oct 24, 2023
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Jul 07, 2021
Updated by shumitjoshi
I will be sending a legal notice to them, it seems they have not intent of returning the security deposit.
Verified Support
Sep 23, 2023
NestAway Technologies Customer Care's response
Hi Shumit, we regret the experience you’ve had with us. We completely understand your disappointment and we would certainly like to turn around your experience. Please help us with your registered contact details, so that our escalation expert can get in touch with you.
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    BindiyaB
    Jun 8, 2021
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    Address: Bangalore

    I have vacated from Nestaway N2333 on 30 April 2021. Even when Nestaway team forgot to do the inspection, I raised a ticket with support and also called the are manager to remind them about it. And they did the inspection very late on 18 May 2021. The house was also eligible for 24 hours refund but I haven't received my refund amount yet.
    NestAway Technologies customer support has been notified about the posted complaint.
    Dear Consumer,
    We have read your complaint. We are a law firm that provides legal solution on a reasonable cost. Please share your concern with us at [protected]@gmail.com and we’d be happy to provide you the best legal service.
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      Kanika Mittal
      Jun 7, 2021
      Sep 23, 2023
      This thread was updated on Sep 23, 2023
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      I had moved out of nestaway property on 17th Feb 2021. The customer care support hastold that my SD will be refunded within 7-14 days. So many months passed and I didn't receive a single penny. I have called the customer service many times, raised service requests, mailed them but no response. They are saying owner is not returning money which isn't my problem. I need my money please 🙏
      NestAway Technologies customer support has been notified about the posted complaint.
      Please refund my security deposit.
      Hi Kanlka, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
      Thank you!
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        Sk1193
        Jun 5, 2021
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        I have vacated the flat by Nestaway in September 2020 but still not they have refunded security money. Also they are not providing communication till when they will refund it. Already raised many complaints but seems no reply from them.
        Ticket --CC_08517191
        CC_08478096
        NestAway Technologies customer support has been notified about the posted complaint.
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          sandeep dhami
          Jun 5, 2021
          Sep 23, 2023
          This thread was updated on Sep 23, 2023
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          I moved out from the apartment (prakash reddy apartments, Hongasandra, Bengaluru) on 1st of October 2020, and till now I haven't received my security deposit which I gave nestaway from which they will be deducting 1 month rent. So total refunded amount should be 32000.
          NestAway Technologies customer support has been notified about the posted complaint.
          Dear Consumer,
          We have read your complaint. We are a law firm that provides legal solution on a reasonable cost. Please share your concern with us at [protected]@gmail.com and we’d be happy to provide you the best legal service.
          Hi Sandeep, we regret the experience you’ve had with us. We completely understand your disappointment and we would certainly like to turn around your experience. Please help us with your registered contact details, so that our escalation expert can get in touch with you.
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            Sumo123456789
            Jun 2, 2021
            Sep 23, 2023
            This thread was updated on Sep 23, 2023
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            Address: Bangalore
            Website: nestaway.com

            The Company has added undue amount of 7000 to my account and is claiming a further Rs 100/day charge as late fee. The amount of 7000 is claimed to be electricity charges for three properties. Of the three I haven't stayed in 2 and are someone else's bills. The third bill I have paid directly to the owner based on sub-meter reading since she did not show me a bill for my apartment.
            NestAway Technologies customer support has been notified about the posted complaint.
            Hi Sumo, we regret the experience you’ve had with us. We completely understand your disappointment and we would certainly like to turn around your experience. Please help us with your registered contact details, so that our escalation expert can get in touch with you.
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              ash83
              May 27, 2021
              Sep 23, 2023
              This thread was updated on Sep 23, 2023
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              As a tanent i stayed in nestaway but after moved out in 2019 still waiting for refund even they are not responding on my mail or call.
              NestAway Technologies customer support has been notified about the posted complaint.
              Hi Ash, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
              Thank you!
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                AshwinShivaraj
                May 26, 2021
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                Hi,

                I rented an Apartment from Nestaway for 1 year and moved out meeting proper guidelines protocol. It's been 5 months since I moved out and I have not received my security deposit back and during this covid situation, it has been really painful to manage money and post multiple calls to their customer care I have not got my deposit money back. Kindly help me with this and I am seriously frustrated with having a relationship with Nestaway.

                Customer details:
                Name: Ashwin Shivaraj
                Email id: [protected]@gmail.com
                Ph no: [protected]

                See the Attachment for further details
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                  Sinto Tony
                  May 26, 2021
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                  Address: Behind Kalamandhir, Anand Nagar,, ASWATH Nagar, Marathahalli
                  Website: www.nestaway.com

                  Hello Sir/Madam,

                  Good Evening!

                  WRT to the subject house ID, I have moved out from the house on November 16th 2020 as per the scheduled date. I have not yet received the Security Deposit of 46200 paid during my initial move-in Date (Paid on 12/5/2019).

                  The move-out Settlement recommendation Report (SRR) was sent on Friday, November 20th 2020 and after that there is no further communication. PFA the mail PDF of the same.

                  I have raised a ticket for the same with Ticket Number CC[protected] but no action has been taken till date. The ticket has been escalated to Level 4 but there is no response for the same. PFA the screenshot of the same!

                  I have lost my Job because of this Covid and in desperate need of money to run my house.Kindly look into the same ASAP and do the needful.

                  I have also placed a complaint on the National Consumer Helpline (NCH) with docket number: 2441101.

                  Kindly consider this on High-Priority and do the needful.

                  Name: SINTO TONY
                  House ID: 18503
                  Ticket : CC[protected]
                  NestAway Technologies customer support has been notified about the posted complaint.
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                    Monwa
                    May 24, 2021
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                    Address: Bangalore

                    The company is not refunding the security deposit. I have been following up from April. Tbe customer care is also not answering anything.
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                      Saurabhkhare866
                      May 24, 2021
                      Sep 23, 2023
                      This thread was updated on Sep 23, 2023
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                      I moved out of a NestAway property on 28 May 2020. First, the company did not send any executives to take the handover on the scheduled move out date and I had to go to their office to handover keys, and I also have paid one month of rent extra due to technical issue while paying April month’s rent.

                      Now it’s been 1year since I moved out and they have still not returned my security deposit, every time I speak with their multiple executives, also from q city office, dropped mupltiple emails and every time I call to customer care they say it’ll take one more week. They are purposely holding back my deposit and not returning
                      NestAway Technologies customer support has been notified about the posted complaint.
                      Hi Saurabh, we regret the experience you’ve had with us. We completely understand your disappointment and we would certainly like to turn around your experience. Please help us with your registered contact details, so that our escalation expert can get in touch with you.
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                        ATISH POOJARY
                        from Bengaluru, Karnataka
                        May 19, 2021
                        Sep 23, 2023
                        This thread was updated on Sep 23, 2023
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                        Nestaway Technologies — Security Deposit Not Refunded since
                        May 17, 2021

                        I moved out of a NestAway property on 4th April April 2021.
                        it’s been 1.5 months since I moved out and they have still not returned my security deposit, every time I speak with their executives, they say it’ll take 2 working days. They are purposely holding back my deposit and telling the owner might not have deposited the amount. Please help as the company is scamming tenants.
                        NestAway Technologies customer support has been notified about the posted complaint.
                        Hi Atish, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
                        Thank you!
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                          Vrushalanita
                          May 18, 2021
                          Sep 23, 2023
                          This thread was updated on Sep 23, 2023
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                          Deposit Amount not received from May 20 till today[protected] after request time to time
                          NestAway Technologies customer support has been notified about the posted complaint.
                          Hi Vrushalanita, we regret the experience you’ve had with us. We completely understand your disappointment and we would certainly like to turn around your experience. Please help us with your registered contact details, so that our escalation expert can get in touch with you.
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                            g.ayushi
                            May 17, 2021
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                            Address: HSR

                            I moved out of a NestAway property on 17 December 2020. First, the company did not send any executives to take the handover on the scheduled move out date and I had to go to their HSR office to handover keys, and they still charged me one day of rent for December 18, 2020 stating I didn’t vacate property on the right date.

                            Now it’s been 5 months since I moved out and they have still not returned my security deposit, every time I speak with their executives, Manjula R and Vijay G, they say it’ll take one more week. They are purposely holding back my deposit and not returning on grounds that the owner has not returned the money. Please help as the company is scamming tenants.
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                              Altruistic
                              May 14, 2021
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                              Website: Nestaway.Com

                              I had booked a bed of 3BHK flat in Pune which is opted for IDR only after confirming that I'll required it for a Month only. And nestaway area manager agreed for that after a negotiation with the owner. I paid Rs. 16, 500 on March 14. And moved out on april 15 handing over the keys.
                              Despite moving out in well condition I've been charged maintenance and cleaning charges where as when i moved in thr house wasn't clean at all infact i had to pay Rs300 and get it cleaned though I've been charged for multiple useless charges. No agreement or police verification was done yet I've been charged 2300 as agreement charges.
                              It's been a month that ive vacated still i didn't receive my refund despite continuous followup and mails with the zonal manager. Area manager doesn't even bother to pick up the call.
                              It's my hard earned money and in these tough times of pandemic every single penny is important and it means a lot.
                              I want my deposit refunded soon.
                              +5 photos
                              NestAway Technologies customer support has been notified about the posted complaint.
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                                Dintyala Srinadh
                                May 13, 2021
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                                Address: #1546/47, 19th Main Road Sector 1, HSR layout, Bengaluru, Karnataka, India 560102
                                Website: www.nestaway.com

                                I have vacated the NestAway Property on 25th March mention in rental agreement. Till date, my security deposit was not refunded by NesAway/Property Owner. Attached is the invoice. I tried to reach NestAway customer care and raised complaints but no response.

                                I would request NestAway/Property Owner to refund my security deposit. Attached are the rental agreement and Invoice of my security deposit.

                                Company Website
                                https://www.nestaway.com
                                NestAway Technologies customer support has been notified about the posted complaint.
                                May 13, 2021
                                Updated by Dintyala Srinadh
                                Nest Away Compliant CC_08517638
                                May 13, 2021
                                Updated by Dintyala Srinadh
                                Owner Name Platinum City
                                Owner Address Peenya, bangalore, Karnataka, India- 560022
                                Owner PAN Number AAFFP0063M
                                Owner Email/Phone Number [protected]@gmail.com / [protected]

                                When I tried to call this number [protected] and asked about refund of deposit, he said wrong number.

                                May 13, 2021
                                Updated by Dintyala Srinadh
                                Property Address #710, F Block, Platinum City, Yeswanthpur, Bengaluru, Karnataka, India
                                House Id : N45166
                                Jul 07, 2021
                                Updated by Dintyala Srinadh
                                I have tried to reach support and there is no resposne.. Nest away not yet refunded my security deposit
                                Jul 10, 2021
                                Updated by Dintyala Srinadh
                                CC_[protected] Complaint raised with NestAway customer care on 10th Jul, 21. Customer care has accepted Nestaway has to refund my deposit money..Customer care informed me they would take it back end teams for resolution. Waiting for next step from Nest Away.
                                Oct 23, 2021
                                Updated by Dintyala Srinadh
                                From: Srinadh Dintyala
                                Sent: 23 October 2021 08:46
                                To: Rupinderdeep Singh; Naveen M; SSR Report
                                Cc: asim khan; Naveen M; [protected]@gmail.com; [protected]@gmail.com; [protected]@gmail.com; SSR Report
                                Subject: RE: NestAway__Deposit Refund__N45166_N45055_N45160_N45162_N45166

                                Hello Naveen,

                                If Nestaway has deposited the money in house owner account, share the bank transaction to all. I am sure it takes only 1 or 2 days to pull records. Then onus will be on house owner.

                                If you are not responding to the above then Nestaway need to own the responsibility and refund the deposit money to all.

                                I am facing this issues with Nestaway from Mar 2021 and till now there was no resolution or action. You need to act now. Get us the refund ASAP.

                                Regards
                                Srinadh Dintyala
                                Mobile: +91 [protected]



                                From: Rupinderdeep Singh
                                Sent: 23 October 2021 08:24
                                To: [protected]@gmail.com
                                Cc: asim khan; Naveen M; [protected]@gmail.com; [protected]@gmail.com; [protected]@gmail.com; SSR Report
                                Subject: Re: NestAway__Deposit Refund__N45166_N45055_N45160_N45162_N45166

                                Hi Naveem,

                                Could you provide any updates?

                                On Oct 18, 2021 20:33, Rupinderdeep Singh <deep.[protected]@outlook.com> wrote:
                                Hi,

                                Is there any updates?

                                On Oct 17, 2021 19:08, Rupinderdeep Singh <deep.[protected]@outlook.com> wrote:
                                Hi,

                                Is there any updates here?

                                On Oct 5, 2021 10:15, Dintyala Srinadh <[protected]@gmail.com> wrote:
                                Hello Naveen,

                                I see House owner says Nestaway has not deposited the money in his account. Can you prove it?

                                If Nestaway has deposited the money to the house owner, can you share the bank transaction to all.Thank You.

                                Regards
                                Srinadh Dintyala

                                On Sat, Oct 2, 2021 at 6:43 PM asim khan <[protected]@gmail.com> wrote:
                                Dear All,

                                We have not collected Security Deposits from any of the clients at the time of giving the Apartments. Nestaway has collected Security Deposit from all of them, and it is Nestaway’s responsibility to return the SD back to the Clients.

                                However, if Nestaway gives our apartments back to us, we will return the Security Deposit collected from Nestaway back to Nestaway.

                                This is the first and the last time I'm educating and informing team Nestaway.



                                Regards,


                                Asim Ayub Khan

                                On Sat, 2 Oct 2021, 6:09 pm Naveen M, <[protected]@nestaway.com> wrote:
                                Dear Owner,

                                This is with regard to the refund of the Security Deposit for the tenant who has moved out of your property. Since the tenant has already moved out of the property, we hope to return the deposit at the earliest to them.

                                We request you to kindly refund an amount of 67, 967.

                                The payment can be made to the following bank account,
                                House Id Refund Amount Tenant Email Id Move out Date Account Number IFSC Code
                                45166 14, 350 [protected]@gmail.com
                                25/03/2021 NA02H[protected] KKBK0000958
                                45055 10, 260 deep.[protected]@outlook.com
                                30/08/2021 NA02H[protected] KKBK0000958
                                45160 14, 104 [protected]@gmail.com
                                27/09/2021 NA02H[protected] KKBK0000958
                                45162 17, 333 [protected]@gmail.com
                                20/09/2021 NA02H[protected] KKBK0000958
                                45166 11, 920 [protected]@gmail.com
                                31/08/2021 NA02H[protected] KKBK0000958
                                Please stay safe during this time of the pandemic.

                                Dear Tenants,

                                We would like to assure you that the Security Deposit amount will be transferred back to you as soon as we are able to get a response from the owner and collect the Security Deposit amount back from him.

                                regards,
                                Naveen M


                                --
                                Regards
                                Srinadh Dintyala
                                Mobile:+91 [protected]
                                From: Srinadh Dintyala
                                Sent: 23 October 2021 08:46
                                To: Rupinderdeep Singh; Naveen M; SSR Report
                                Cc: asim khan; Naveen M; [protected]@gmail.com; [protected]@gmail.com; [protected]@gmail.com; SSR Report
                                Subject: RE: NestAway__Deposit Refund__N45166_N45055_N45160_N45162_N45166

                                Hello Naveen,

                                If Nestaway has deposited the money in house owner account, share the bank transaction to all. I am sure it takes only 1 or 2 days to pull records. Then onus will be on house owner.

                                If you are not responding to the above then Nestaway need to own the responsibility and refund the deposit money to all.

                                I am facing this issues with Nestaway from Mar 2021 and till now there was no resolution or action. You need to act now. Get us the refund ASAP.

                                Regards
                                Srinadh Dintyala
                                Mobile: +91 [protected]

                                From: Rupinderdeep Singh
                                Sent: 23 October 2021 08:24
                                To: [protected]@gmail.com
                                Cc: asim khan; Naveen M; [protected]@gmail.com; [protected]@gmail.com; [protected]@gmail.com; SSR Report
                                Subject: Re: NestAway__Deposit Refund__N45166_N45055_N45160_N45162_N45166

                                Hi Naveem,

                                Could you provide any updates?

                                On Oct 18, 2021 20:33, Rupinderdeep Singh wrote:
                                Hi,

                                Is there any updates?

                                On Oct 17, 2021 19:08, Rupinderdeep Singh wrote:
                                Hi,

                                Is there any updates here?

                                On Oct 5, 2021 10:15, Dintyala Srinadh wrote:
                                Hello Naveen,

                                I see House owner says Nestaway has not deposited the money in his account. Can you prove it?

                                If Nestaway has deposited the money to the house owner, can you share the bank transaction to all.Thank You.

                                Regards
                                Srinadh Dintyala

                                On Sat, Oct 2, 2021 at 6:43 PM asim khan wrote:
                                Dear All,

                                We have not collected Security Deposits from any of the clients at the time of giving the Apartments. Nestaway has collected Security Deposit from all of them, and it is Nestaway’s responsibility to return the SD back to the Clients.

                                However, if Nestaway gives our apartments back to us, we will return the Security Deposit collected from Nestaway back to Nestaway.

                                This is the first and the last time I'm educating and informing team Nestaway.

                                Regards,


                                Asim Ayub Khan

                                On Sat, 2 Oct 2021, 6:09 pm Naveen M, wrote:
                                Dear Owner,

                                This is with regard to the refund of the Security Deposit for the tenant who has moved out of your property. Since the tenant has already moved out of the property, we hope to return the deposit at the earliest to them.

                                We request you to kindly refund an amount of 67, 967.

                                The payment can be made to the following bank account,
                                House Id Refund Amount Tenant Email Id Move out Date Account Number IFSC Code
                                45166 14, 350 [protected]@gmail.com
                                25/03/2021 NA02H[protected] KKBK0000958
                                45055 10, 260 deep.[protected]@outlook.com
                                30/08/2021 NA02H[protected] KKBK0000958
                                45160 14, 104 [protected]@gmail.com
                                27/09/2021 NA02H[protected] KKBK0000958
                                45162 17, 333 [protected]@gmail.com
                                20/09/2021 NA02H[protected] KKBK0000958
                                45166 11, 920 [protected]@gmail.com
                                31/08/2021 NA02H[protected] KKBK0000958
                                Please stay safe during this time of the pandemic.

                                Dear Tenants,

                                We would like to assure you that the Security Deposit amount will be transferred back to you as soon as we are able to get a response from the owner and collect the Security Deposit amount back from him.

                                regards,
                                Naveen M

                                --
                                Regards
                                Srinadh Dintyala
                                Mobile:+91 [protected]
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                                  sambitpani
                                  May 11, 2021
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                                  Address: Bangalore

                                  As per provision the company should refund my security amount after I leave the shared accommodation.

                                  I rented out Nestaway in January 2021. It has been more than 3 months and I have not yet received my security deposit of ₹14, 000.

                                  Below are the house details:
                                  House ID- 191
                                  Society- Shanders Springdale

                                  I have tried multiple times following up with the property manager but he rarely responds to my queries.

                                  It is my hard-earned money and I want the security deposit back as I am facing a cash crunch in time of the pandemic. Please take this matter seriously.

                                  Contact No of the Founder: Amarendra Sahu - [protected]
                                  +1 photos
                                  NestAway Technologies customer support has been notified about the posted complaint.
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                                    Chaity_001
                                    May 9, 2021
                                    Resolved
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                                    Resolved

                                    It is now almost six months I vacated the house in Oct 2020 taken from nestaway and have not received the security deposit amount of Rs 39000. All the dashboard have been blocked.My house id was 128983 in bangalore.

                                    Chaitanya
                                    May 9, 2021
                                    Complaint marked as Resolved 
                                    Company person called and the matter was clarified and closed.Thanks
                                    NestAway Technologies customer support has been notified about the posted complaint.
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                                      B
                                      Balakrishna Naik
                                      May 8, 2021
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                                      Address: #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1 Bangalore Bangalore District Karnataka India - 560102 Landmarks: Beside Biryani Zo

                                      Hi,

                                      I moved out of a nest away flat on 31st March 2021 after successfully completing move-out formalities which includes handing over of the keys and house inspection. The flat was eligible for instant deposit refund. I have not yet received any refund, it has been more than a month.

                                      I have raised a ticket to which no one responds.

                                      I have called customer care, tweeted, written a plays tore review but every time I get the standard response that they will look into it and that the refund is being processed at the owner level where as the owner has already processed it.

                                      There is no way to follow up as my dashboard has also been cleared. I have been communicated the final refund amount- Rs12200, there has been no form of communication from Nesta way's end on this delay except that I have gotten around one message stating that the house inspection has been rescheduled.

                                      Please refund my money.

                                      HOME ADDRESS
                                      006-Laxmi Opel
                                      FLAT NO 006, FLAT NO 006, Apartment No. 69/1 Near St. Peters School, Sarjapur main road, Bangalore, bangalore, Karnataka, India

                                      Name: BALAKRISHNA NAIK
                                      House ID: 2923
                                      Ticket : CC_08512380
                                      Conatct #[protected] /[protected]
                                      NestAway Technologies customer support has been notified about the posted complaint.
                                      May 16, 2021
                                      Updated by Balakrishna Naik
                                      I have not yet received the security deposit. Please re open the complaint
                                      May 18, 2021
                                      Updated by Balakrishna Naik
                                      I did not received security deposit yet. I shared bank details in service ticket as I could not able to edit bank details in nest away portal as attached. Bank details are shared in ticket

                                      Cancelled check is attached in this ticket. Please process the refund.

                                      May 21, 2021
                                      Updated by Balakrishna Naik
                                      Dear Sir/Madam,

                                      I have received Rs.3166.57 through NEFT from Nest away on 19th May 2021 as a refund but as per the settlement report I am supposed to get Rs. 4333.33 as attached. Please refund the rest of the amount at the earliest.

                                      Please do find attached settlement report taken from Nestaway Portal

                                      Thanks & Regards,
                                      Bala
                                      +[protected]

                                      Dear Sir/Madam,

                                      I have received Rs.3166.57 through NEFT from Nest away on 19th May 2021 as a refund but as per the settlement report I am supposed to get Rs. 4333.33 as attached. Please refund the rest of the amount at the earliest.

                                      Thanks & Regards,
                                      Bala

                                      Nestaway Technologies Security Deposit Refund not provided ||House ID: 2923 - Comment #3848383 - Image #0
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                                        V.Trivedi
                                        May 8, 2021
                                        Sep 24, 2023
                                        This thread was updated on Sep 24, 2023
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                                        Address: Banglore

                                        Its been a year writing mails to the concern but no revert no action when all dues are clear in time, move out charges late payment charges are added every month now resulting into rs.29000/-
                                        NestAway Technologies customer support has been notified about the posted complaint.
                                        Hi Trivedi, we regret the experience you’ve had with us. We completely understand your disappointment and we would certainly like to turn around your experience. Please help us with your registered contact details, so that our escalation expert can get in touch with you.
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