NestAway Technologies Complaints & Reviews

May 13, 2021

Updated by Dintyala Srinadh Nest Away Compliant CC_08517638

May 13, 2021

Updated by Dintyala Srinadh Owner Name Platinum City
Owner Address Peenya, bangalore, Karnataka, India- 560022
Owner PAN Number AAFFP0063M
Owner Email/Phone Number [protected]@gmail.com / [protected]

When I tried to call this number [protected] and asked about refund of deposit, he said wrong number.

May 13, 2021

Updated by Dintyala Srinadh Property Address #710, F Block, Platinum City, Yeswanthpur, Bengaluru, Karnataka, India
House Id : N45166

Jul 07, 2021

Updated by Dintyala Srinadh I have tried to reach support and there is no resposne.. Nest away not yet refunded my security deposit

Jul 10, 2021

Updated by Dintyala Srinadh CC_[protected] Complaint raised with NestAway customer care on 10th Jul, 21. Customer care has accepted Nestaway has to refund my deposit money..Customer care informed me they would take it back end teams for resolution. Waiting for next step from Nest Away.

Oct 23, 2021

Updated by Dintyala Srinadh From: Srinadh Dintyala
Sent: 23 October 2021 08:46
To: Rupinderdeep Singh; Naveen M; SSR Report
Cc: asim khan; Naveen M; [protected]@gmail.com; [protected]@gmail.com; [protected]@gmail.com; SSR Report
Subject: RE: NestAway__Deposit Refund__N45166_N45055_N45160_N45162_N45166

Hello Naveen,

If Nestaway has deposited the money in house owner account, share the bank transaction to all. I am sure it takes only 1 or 2 days to pull records. Then onus will be on house owner.

If you are not responding to the above then Nestaway need to own the responsibility and refund the deposit money to all.

I am facing this issues with Nestaway from Mar 2021 and till now there was no resolution or action. You need to act now. Get us the refund ASAP.

Regards
Srinadh Dintyala
Mobile: +91 [protected]



From: Rupinderdeep Singh
Sent: 23 October 2021 08:24
To: [protected]@gmail.com
Cc: asim khan; Naveen M; [protected]@gmail.com; [protected]@gmail.com; [protected]@gmail.com; SSR Report
Subject: Re: NestAway__Deposit Refund__N45166_N45055_N45160_N45162_N45166

Hi Naveem,

Could you provide any updates?

On Oct 18, 2021 20:33, Rupinderdeep Singh <deep.[protected]@outlook.com> wrote:
Hi,

Is there any updates?

On Oct 17, 2021 19:08, Rupinderdeep Singh <deep.[protected]@outlook.com> wrote:
Hi,

Is there any updates here?

On Oct 5, 2021 10:15, Dintyala Srinadh <[protected]@gmail.com> wrote:
Hello Naveen,

I see House owner says Nestaway has not deposited the money in his account. Can you prove it?

If Nestaway has deposited the money to the house owner, can you share the bank transaction to all.Thank You.

Regards
Srinadh Dintyala

On Sat, Oct 2, 2021 at 6:43 PM asim khan <[protected]@gmail.com> wrote:
Dear All,

We have not collected Security Deposits from any of the clients at the time of giving the Apartments. Nestaway has collected Security Deposit from all of them, and it is Nestaway’s responsibility to return the SD back to the Clients.

However, if Nestaway gives our apartments back to us, we will return the Security Deposit collected from Nestaway back to Nestaway.

This is the first and the last time I'm educating and informing team Nestaway.



Regards,


Asim Ayub Khan

On Sat, 2 Oct 2021, 6:09 pm Naveen M, <[protected]@nestaway.com> wrote:
Dear Owner,

This is with regard to the refund of the Security Deposit for the tenant who has moved out of your property. Since the tenant has already moved out of the property, we hope to return the deposit at the earliest to them.

We request you to kindly refund an amount of 67, 967.

The payment can be made to the following bank account,
House Id Refund Amount Tenant Email Id Move out Date Account Number IFSC Code
45166 14, 350 [protected]@gmail.com
25/03/2021 NA02H[protected] KKBK0000958
45055 10, 260 deep.[protected]@outlook.com
30/08/2021 NA02H[protected] KKBK0000958
45160 14, 104 [protected]@gmail.com
27/09/2021 NA02H[protected] KKBK0000958
45162 17, 333 [protected]@gmail.com
20/09/2021 NA02H[protected] KKBK0000958
45166 11, 920 [protected]@gmail.com
31/08/2021 NA02H[protected] KKBK0000958
Please stay safe during this time of the pandemic.

Dear Tenants,

We would like to assure you that the Security Deposit amount will be transferred back to you as soon as we are able to get a response from the owner and collect the Security Deposit amount back from him.

regards,
Naveen M


--
Regards
Srinadh Dintyala
Mobile:+91 [protected]

May 16, 2021

Updated by Balakrishna Naik I have not yet received the security deposit. Please re open the complaint

May 18, 2021

Updated by Balakrishna Naik I did not received security deposit yet. I shared bank details in service ticket as I could not able to edit bank details in nest away portal as attached. Bank details are shared in ticket

Cancelled check is attached in this ticket. Please process the refund.

May 21, 2021

Updated by Balakrishna Naik Dear Sir/Madam,

I have received Rs.3166.57 through NEFT from Nest away on 19th May 2021 as a refund but as per the settlement report I am supposed to get Rs. 4333.33 as attached. Please refund the rest of the amount at the earliest.

Please do find attached settlement report taken from Nestaway Portal

Thanks & Regards,
Bala
+[protected]

Apr 27, 2021

Updated by ankitsplash As stated above, I checked with the owner of the property who confirmed that they have refunded the amount and it is with the company now. However, there is no action from company's end to return the amount back to me. I have paid a total of 34, 671 INR to Nestaway as security deposit before moving in on 25th May, 2020

May 05, 2021

Updated by ankitsplash I still don't see any action. Nobody responds to my email or call. This is cheating. It's my hard earned money which I need at this difficult time.

Apr 15, 2021

Updated by Kunal346 raised service request with Nestaway : CC_08515339

Apr 15, 2021

Updated by Kunal346 it shows as paid but how come for Nov-2019 as this is connected to House Id : 33825 and I was not staying in that flat in year 2019. it is a wrong info displayed on my screen and it has bill receipt also not sure how it is possible.

Apr 19, 2021

Updated by VarshaCh I raised 3 service requests which were closed by nestaway without any resolution and one is still open but they are not responding even after escalation.

Please refer : CC_08512117

Apr 15, 2021

Updated by Kunal346 I have raised multiple service request regarding same but Nestaway keep on closing each one of them. Even I have seen some comment on this platform that they used to hire some goons who raise voice against them, this is really shocking to see if we raise concern on wrong doing from NestAway.

Apr 15, 2021

Updated by Kunal346 Now they have added one more charge as Cleaning that as Rs. 2000? wow, for my new flat it was cleaned by apartment security guard at Rs 500 only ..so Rs 1, 500 will stay with Nestaway right not as how owner will know how much it was actually charged for cleaning.