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NestAway Technologies Complaints & Reviews

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Updated: May 13, 2025
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NestAway Technologies reviews & complaints page 9

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V
Vishal Gayan
Aug 8, 2021
Sep 23, 2023
This thread was updated on Sep 23, 2023
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Hi,

My name is Mr Bishal Gayan, I moved out from orbit teraces, Lower Parel, Mumbai, Maharashtra about 2 months back. Yet I didn't recieve the security deposit refund. Its a very serious issue and its urgent. Please check and let me know.

Thank you
NestAway Technologies customer support has been notified about the posted complaint.
Hi Vishal, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
Thank you!
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    ANJALI LAHARI
    Aug 8, 2021
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    Address: Bangalore

    House id 50015, my property was offboarding n asked to vacate without notice. After move out, security deposit was not refunded, it's neen a year. No customer service no head office.
    +1 photos
    NestAway Technologies customer support has been notified about the posted complaint.
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      Solanki11292
      Aug 7, 2021
      Sep 23, 2023
      This thread was updated on Sep 23, 2023
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      Address: Bangalore

      After one year of emptying the house, a lot of calls mails Facebook post and twits not refund has been done. It's really fraudulent
      NestAway Technologies customer support has been notified about the posted complaint.
      Hi Solanki, we regret the experience you’ve had with us. We completely understand your disappointment and we would certainly like to turn around your experience. Please help us with your registered contact details, so that our escalation expert can get in touch with you.
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        S
        Sanjay Premanand
        Aug 4, 2021
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        Address: 1471, 13th Cross Road, Vanganahalli, Sector 1, HSR Layout, Bengaluru, Karnataka - 560102
        Website: www.nestaway.com

        I moved out of Nestaway flat on 16/12/2020 and never received the security deposit refund till today 4/09/2021. I have contacted nestaway in all possible ways. I was told that the money is with owner but i never paid the owner any money and I have no means to contact the owner. Nestaway is now ignoring my calls and emails. No reply from Manjula after a couple of emails where she informed the owner about my move our for which no body replied.

        House id : N59094
        +2 photos
        NestAway Technologies customer support has been notified about the posted complaint.
        Aug 05, 2021
        Updated by Sanjay Premanand
        Ticket number: CC_08536569

        Aug 06, 2021
        Updated by Sanjay Premanand
        Manjula from Nestaway is now telling me that the owner doesnt speak Kannada which is why she cant help me to recover my security deposit from the owner
        Aug 10, 2021
        Updated by Sanjay Premanand
        No reply from Manjula yet!
        They are blaming the owner! Please note that I have never paid the owner any money but I have paid everything to Nestaway through the app. Giving me any reason regarding the owner is dismissable from my part! The only thing left to do for me is shaming these individuals on social media. Note that i have a facebook page running with enough followers from or country!
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          N
          Nik2912
          from Bengaluru, Karnataka
          Aug 4, 2021
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          Nestaway has returned my security deposit of Rs 89000. I vacated flat on March 25, 2021 and its been 4 months. Nestaway doesnt respond to any of my calls to customer care, emails, tickets raised in their portal or twitter handle. I have tried all means and there is no response. Can someone help me getting my money back from them?
          NestAway Technologies customer support has been notified about the posted complaint.
          Aug 04, 2021
          Updated by Nik2912
          My details :
          Name : Nikhil Arora
          House ID: 17461
          Ticket Details : CC_08511383, CC_08529555
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            A
            Ashish Singh Kushwah
            Aug 3, 2021
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            Hi,

            I have vacated the house on 30th July but didn't received my deposit despite providing the house in original condition. It's well painted and with all the electronic items working as provided with photos attached on the ticket raised by me.

            Ticket - CC_08537549
            Mob - [protected]
            NestAway Technologies customer support has been notified about the posted complaint.
            No updates from nestaway technologies till now.
            Ashish Singh Kushwah's [Complaint's author] reply, Aug 27, 2021
            Only partial refund is provided still full refund is pending.
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              P
              Pooja_2021
              Jul 26, 2021
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              Address: Vennela Shanthinikethan Apt, Panathur Main Road, Bangalore

              I was a tenant at a Nestaway flat since January 2019. Moved out in February 2021.

              Its been 5 months but Nestaway is not returning the security deposit worth Rs 61, 080.

              I have attempted to contact them numerous times via calls and emails, but get no reply.

              I have raised multiple tickets on their website but they keep closing them without providing any resolutions.

              Request strict action be taken against this company for their negligence and a fine equivalent to what they would charge for late refund (Rs 500 per day as per Nestaway policy for late rent payment) for the last 5 months.

              House ID : 45350.

              Have raised another ticket on their website: https://www.nestaway.com/alpha/care/ticket/CC_08536513
              NestAway Technologies customer support has been notified about the posted complaint.
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                2
                2015ankushgupta
                Jul 21, 2021
                Resolved
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                Resolved

                Refund of security deposit for House id: 54129

                Address: #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102

                I was a tenant of Nestaway. After I left their flat, they are not returning my security deposit amount of Rs 54431

                I vacated the flat on 13th July 2021. They were supposed to return the security deposit to me within a week of vacating.(screen shot of there policy attached)

                They also made false status on their portal that the security deposit was with the owner. I also tried to contact the owner. But he is also...
                +5 photos
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                Ashkapatel
                Jul 20, 2021
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                Address: 6361912760

                I was charged unlawfully charged the below money,

                1) utility charges 1000 inr
                The customer executive asked to pay the electricity bill which was 84 rs which I paid as well even after that they changed 1000 rs.

                2) in my agreement they have mentioned 10 days notice period and now they are charging me 45 days which is unlawful. I will go to govt consumer court if this two issues will not be resolved. And will file an FIR against nestaway. You can't loot people like this.
                NestAway Technologies customer support has been notified about the posted complaint.
                Jul 20, 2021
                Updated by Ashkapatel
                My issue is not resolved yet
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                  S
                  shymesh
                  Jul 20, 2021
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                  Address: nikoo homes Flat F92304,thanisandra,bangalore,karnataka

                  Hi, flat ID N78627 (nikko home F92304) i have not recieved rent for the month of may and june, the tenant has not paid CAM charges rs27860, electric bill rs530, DG charge bll rs313, i have been complaining from April to the RM about non payment of bills it"s so pathetic they kept on dragging months together, why is that NESTAWAY has not paid the rent to me when they are liable, and when the tenant is vacating how is that the pending charges nor recovered from Him, your service with the RM is of no use, kindly resolve my issues at the earliest or have not other option but legal or media
                  NestAway Technologies customer support has been notified about the posted complaint.
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                    A
                    Abhishek Chaturbedi
                    Jul 19, 2021
                    Sep 23, 2023
                    This thread was updated on Sep 23, 2023
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                    Resolved

                    Hi, My name is Abhishek Kumar Chaturvedi and I am one of the Renter of next away and I have moved out on 31st of May. and was suppose to het an amount of my refund a total sum of 36, 600, but instead Nest away Has charged an enormous amount of money in the Name of charging for house and repainting and cleaning .
                    I believe 1BHK doesn't need a half amount of our nest away for cleaning and painting the house it has charge 16, 500 for that .
                    Where I see 9000 is only the painting charges for the 1BHK which does not need at all because we have lived only one month in that house and after than a lockdown happened because of which the room was completely clean and still doesn't have anything on it but they have charge for that amount and I have no idea how to contact them back because when I am calling them they are not responding when I am emailing them They are not responding even I have raise tickets on this they have not responded and close my ticket without any, of my concern, I have never seen this kind of company who does not give a tensions and do not have any concern of their customers, And is always Find a way how to take money from their customers and do not give a proper service events a call Alok ratification for that I want my whole money back .
                    I will recommend everyone and to all the social platform to does not believe this company and will also file complain on this I will make sure That everyone who is in my touch knows about this company and doesn't get into this trap what I have been I am struggling from last four months and have not get any response from this company even for a single time .
                    Now after these many months they have just transferred as 10, 937 Which is not the same they promised also they have carted the amount 6000 something out of that also and have send it in the name of saying NON IDR thing. Which they never mentioned before and now they have got it all our money and has nowhere responding back to us.

                    this is so bad People are getting exploit like this even the hard earned money is also getting exploited by the company like this .
                    Oct 24, 2023
                    Complaint marked as Resolved 
                    NestAway Technologies customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 23, 2023
                    NestAway Technologies Customer Care's response
                    Hi Abhishek, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
                    Thank you!
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                      S
                      Sandhyachennu
                      Jul 19, 2021
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                      Address: Banglore

                      I am sandhya Rani and I have moved out/vacated nest away house located in BTM layout (House ID: N71372) on12/01/2021, as I met with an accident on 08 Jan 2021 in the waterlogged bathroom resulting in ankle fracture, for which I have incurred an amount of about rupees 1.6lakhs. My dashboard in the Nestaway application was disabled to apply the move-out option, the same was mentioned in ticket ID: CC_08489568 while requesting to settle the security deposit. The ticket is not addressed till date.
                      I have handed over keys immediately to my property manager Mr.Gopi Krishnan on 12 Jan2021 and informed him about the disabled "move out" option. I have raised multiple tickets to nest away, they did not address any issue till date and not responding to my calls and emails. I have all the screenshot proofs of the ticket and they are harassing me to pay the rent by sending recording calls. I sincerely request some on to look into this issue
                      +4 photos
                      NestAway Technologies customer support has been notified about the posted complaint.
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                        Sandhyachennu
                        Jul 18, 2021
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                        I am Sandhya, took internal transfer in Nestaway house in Banglore on 03 rd Jan 2021. I vacated immediately due to my knee accident. Nestaway disabled the move out option in Nestaway application. I have returned keys to nestaway area manager and left the house. I raised many tickets in Nestaway application and requested area manager to settle my deposit amount of 30, 000. Nestaway customer care executives are not responding to my calls and tickets. I am getting reminder calls for rent. PLEASE HELP
                        NestAway Technologies customer support has been notified about the posted complaint.
                        Jul 18, 2021
                        Updated by Sandhyachennu
                        My nestaway house ID: N71372. I have all mail communications and proofs. They are keep on adding my rent on Dash board without checking my mails and tickets.
                        Jul 20, 2021
                        Updated by Sandhyachennu
                        It was ankle accident not Knee accident
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                          T
                          The V Channel
                          Jul 14, 2021
                          Sep 23, 2023
                          This thread was updated on Sep 23, 2023
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                          Nestaway has charged amount in a fraud way. They haven't discussed and added amounts which is not even in there policies like assure charges now they have removed the policy Still they are charging fine on the same and also they are been charging for last one year. Their recovery team is calling me everyday and threatning me to file a FIR against me.
                          NestAway Technologies customer support has been notified about the posted complaint.
                          Hi there, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
                          Thank you!
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                            C
                            ctejasgupta
                            Jul 12, 2021
                            Sep 23, 2023
                            This thread was updated on Sep 23, 2023
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                            Address: Fresh living apartment , Hyderabad

                            I joined the nestaway and there was some furniture which was broken and one light was missing but they are charging for the same. Electricity and maintenance charges which I am paying individually and is not associated with nestaway. But still they are charging the amount
                            NestAway Technologies customer support has been notified about the posted complaint.
                            Hi there, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
                            Thank you!
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                              M
                              mrjaika
                              Jul 12, 2021
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                              I have moved out of NestAway home id : N34399 on 25th June 2020.

                              I am yet to receive my security deposit of Rs. 24, 362. Even after multiple mails and calls over the year, they failed to return my deposit amount. Also the support ticket CC_08429820 raised (on Aug-2020) for this issue has been cancelled without any explanation. (on June 2021).

                              I need my security deposit amount of Rs. 24, 362 back into my account and not their empty promises.
                              +3 photos
                              NestAway Technologies customer support has been notified about the posted complaint.
                              No response and updates from Nestaway. Customer service goes out the drain it seems.
                              No updates and response from Nestaway. Really pathetic customer service.
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                                B
                                Bibratranjan Pradhan
                                Jul 11, 2021
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                                Website: www.nestaway.com

                                Rented Apartment: C103, Ittina Akkala Apartments, Whitefield, Bangalore

                                Me and my roommates had moved out of this apartment on February 2020. They had asked for softcopy of moveout slip from the society and previous month's electricity bill, which we had provided. And still they have not returned our security deposit of Rupees 98, 231.

                                I was a co-tenant in the apartment. Primary Tenant was Sameer Dobriyal (sameer.[protected]@gmail.com).

                                In the documents attached are:
                                1. Rent agreement
                                2.Copy of Moveout slip
                                3.Copy of electricity bill
                                4. Snapshot of email sent to Nestaway
                                +5 photos
                                NestAway Technologies customer support has been notified about the posted complaint.
                                Sep 14, 2021
                                Updated by Bibratranjan Pradhan
                                No representatives from NestAway Technologies customer support have contacted me yet.
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                                  U
                                  Ujjwala Daripa
                                  Jul 9, 2021
                                  Sep 23, 2023
                                  This thread was updated on Sep 23, 2023
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                                  Hi,

                                  I was living in a one room set from nestaway which I rented it in 2019 but vacated it in March 2021. Since then they are not returning the deposit money and also not answering calls. Please refer below attach screenshot for the amount left.

                                  Please resolve it.

                                  Thanks
                                  +1 photos
                                  NestAway Technologies customer support has been notified about the posted complaint.
                                  Hi Ujjwala, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
                                  Thank you!
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                                    Ashvini Jadhav
                                    Jul 7, 2021
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                                    While paying june rent Nestaway gave payment failed error(See the email screenshot attached) So i paid again which got successful.
                                    Next day i.e. yday they successfully processed the first failed payment and did not give me any refund. See the Gpay SS attached. First payment is processed on 6th again. Twice they took my money.
                                    +2 photos
                                    NestAway Technologies customer support has been notified about the posted complaint.
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                                      ankitmaurya101
                                      Jul 5, 2021
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                                      Hi,
                                      This is Ankit Kumar Maurya, I have taken Nestaway's house for rent, the house id is 32931.
                                      I left the Nestaway house and notified for the same to Nestaway in January 2021.
                                      I have complained multiple times since February 2021 till now on call as well as created and followed up a ticket CC_08498631, the ticket link is https://www.nestaway.com/alpha/care/ticket/CC_0849863, Which was closed and canceled on 1st June of 2021.
                                      I also complained on their Twitter handle but after certain replies, they totally ignored all my messages.

                                      This has been big mental torture for me to get my refund amount back.
                                      For such huge mental torture and time waste, Nestaway should pay me a fine of 5 lakhs along with the original refund amount.
                                      +6 photos
                                      NestAway Technologies customer support has been notified about the posted complaint.
                                      Jul 08, 2021
                                      Updated by ankitmaurya101
                                      No contact made from Nestaway yet. No call, no email received yet even after complain over here.
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