NestAway Technologies Complaints & Reviews

I have been staying in A 704 ambience diva apartment Sarjapur road Bangalore. I have moved out 2 months back and since then I am waiting for money to get refunded.

This house is eligible for instant deposit refund though haven't got any response from the company on the refund money.

Have been following up with them 2 months and now they are not responding

Money is around 15000 rupees

I was living in the nestaway property. Left it in December..
All inspection and key handover is done on December end.
But I haven't got my deposit back also I am not able to check my dashboard for status of inspection and deposit I am getting back..
We did pay extra money in whole 2020 year for services but we haven't got any service because nobody is living in the property. And nestaway promised to have us that money along with deposit. But now I am not getting even my deposit
Also nestaway customer care is not receiving my call. I am not getting any reply over the mail also. It is like we don't have any evidence left that I have deposit pending with nestaway

I had moved out of the Nestaway Property (House Id- N11946) 2 months back on 29 Dec, 2020 but I have not received my deposit amount back till now. I have raised many requests but there as been no response. I have also sent mail multiple times for follow up but still no action is taken.
This is a mental harassment done as I have to follow multiple times and I have other tasks also to be done apart from this.
My deposit amount is 14, 000. Please help me to refund my deposit amount back.

I lived in Nestaway for around 2+ years, and vacated by Oct 30th 2020. its been 3months, 23 days and refund is not settled yet. The house ID 8769 listed as 24hrs refund. I have made 100+ calls to Nestaway customer care[protected], sent emails ([protected]@nestaway.com) and raised Service Request (CC_[protected], but no response in any medium. Attached all the screenshot & SR ticket details. Please assist getting my deposit amount back.

Deposit Amount pending : 13544 INR
House ID: 8769 (Hara Homes)
Location: Bangalore
Service request raised with Nestaway: CC_08474329

I am Richa. I was staying in Nestaway property from Feb- 2020 to Jan-2021. The security deposit was Rs. 24000. I left the nestaway property on 15-Jan-2021. The security amount should be refunded with in 15 days but i didn't receive the refund till now. Customer care is also not responding. Please find the attached screenshot for the same.

Nestaway ID : N131186
Owner: Sachin
Tennant: Richa Batra
House Address: C-608 Kohinoor Tinsel County, Hinjewadi phase 3 Pune, 411057

Nest away charged me 4500 as move-out cleaning charges after six months of the move-out date. I have given the key to the security person, still, I charged for repairs & key charges.

Owner : Venkateshamma m
Contact : [protected]
House Id: N71305
Receipt #: I0GDHBUDDSXSOCY

I have been staying in Nestaway provided house from November 2019. I had moved out on Jan 31, 2021. Its almost a month now and there is no response. They have been delaying saying the inspection is pending even though keys are handed over.

House id: N60907
Name: Jinu Abraham
Contact#: [protected]

Hi,
My name is priyanka Manna, i was living in pune nestaway house id 5440 ans i have moved out on 29th December 2020 last year . And the refund of my deposit and token amount is not recieved yet .
I have called the nestaway team multiple times also raised many tickets sr number cc_08495158 for an example. This people are not responding on emails also not responding on tickets raised on the application nestaway.com

This is manually harassment . My 13000 rupees is not refunded back. I want my money back. Also along with that i need compensation amount as they have wasted my time and this kind of mental harassment is unacceptable.

I moved out from the house in August 2020 and have not received the security deposit even after months of raising tickets and trying to raise it with their support team.Please help to get the security deposit refunded.

Its been 2 months since we have moved out of the property listed on Nestaway on 22nd December. We had informed almost 2 months in advance. And since then we have been mailing and chasing almost every day to get the refund. Finally today on app I see the charges applied where in amount has been deducted as not informing about move-out in advance. And further painting charges have been applied even when the house given to us in 2017 september was not painted and given. We need the refund of security deposit (it might include deduction for repair charges and maintenance move out charges; thats it; we had paid all other electricity and gas bills until the whole of december.)

It been a three months since i vacate the house but still i didn't received refund off my deposit amount.

customer care is nor responding to call neither it nestaway is replying to ticket raised(CC_[protected] .

It's been 2 months, they are kept on adding unnecessary charges to steal my deposit amount and telling me to raise a tickets.

Multiple tickets raised to prove they added unnecessary charges against to steal my deposit amount.

Till now no response to tickets and no customer support to check on my deposit amount. Please file a complaint on the and get this fixed and also make my deposit amount returned.

I moved out of the nestaway property on 28th Dec 2020, with proper notice period. It's been more than 50 days now, I have still not got my refund amount and no response from the nestaway customer care. I called them several time, no one is picking the call.

Can you kindly arrange to provide my Advance amount of ₹39000 from nestaway.

Looking forward for your quick action, as I am in need of my money.

Regards,
Bright cerulo
[protected]@gmail.com

I had availed a home on rent from Nestaway in Bangalore from June 2019 to May 2020. I had deposited 44000 INR towards security deposit and the payment was made to Nestaway.

Upon vacating the property on 23rd May, 2020 Nestaway were supposed to return my security deposit within 7 working days. They had returned about 20000 in July 2020. I am yet to get a net amount of 24700 from Nestaway.

It has been more than 9 months since I moved out and Nestaway is not returning rest of my money. They are not responding to my emails. One employee, who seems to have quit Nestaway now, informed me in October'2020 that the landlord is not returning the money and the Nestaway team will make sure they would talk to the landlord for recovery. However there has been no sign of my money.

I have an active ticket "CC_08417431" on nestaway support site, but nobody is responding to it since[protected]:38 PM.

Hi,

this is regarding Nestaway Technologies, I have vacated flat on 13 th Feb, 2021 and move out raised for 14 th, 2021

they have not given my security deposit and increasing my move out day

this is putting charges

also they have put fake charges in dashboard and also house owner is removing PG in month end but still charging notice period amount

I am a resident of a nestaway property in Gachibowli, Hyderabad along with approximately 10 others in the same building. Our building has been having electricity issues, lack of maintenance and a faulty motor. For property related issues we have contacted the property manager 20 days back. He assured us a fix to the problems and left. After that he is not reachable and refuses to answer our calls. On 14th February we went to the nestaway office in person only to be told to come back later when the manager who is on leave is back. Additionally I raised an escalation ticket on the company portal. I was contacted by a customer care executive who was rude and refused to acknowledge our problems and also cut the call. I can provide the number from which the call came and the time if required. Still no solution to any problem has been given nor have we been reached out to by anybody from Nestaway.

We rented a Home in Nestaway and stayed for around 6 months, After we moved out, we did not receive our advance money. It's been 2 months now. The area Managers and the officials and no good and are ignoring our calls.

Hi All,

With utter discomfort I am drafting this email to your team. I have been a loyal tenant to nestway property however the way I was treated was absolutely defenestrating.

Kindly assist and if possible please return the deposit amount Asap and waive off the pending charges.

Its been a year and I havent received my deposit. Also there is no mode of contacting customer care except tickets. Also I have created tickets on nestaway care and i dont see any response. Nestaway is saying that they need to discuss with owner for refund. But the owner is saying that i have to take refund from nestaway. I dont know what to to. Logged a ticket with nestaway CC_08483311.

Also during stay every month i used to pay[protected] for water charges. I was being cheated. Also Nestaway used to add several charges during my stay in my dashboard such as garbage cleaning charges etc. but till now me and my neighbours who have stayed in the same building havent avail this facilities from nestaway.

Kindly help me and many people across not to fall into these traps. When it comes to take monthly payments, Nestaway people wont even wait for a day. Now when its coming to refund. No response.

Also i've been trying to reach out to these people using social medial platforms. still no reponse there.

Hi,

After my move out inspection, in the Settlement report generated, I am charged 9k in the name of kitchen painting, Room painting etc which is impacting my security deposit amount. I am trying to contact service desk of nestaway Sr no. CC_08498941 but I am not getting any response and pathetic service. I also paid for Nest assure service. so ideally I should not be paying these charges and nestaway should pay. They are just fooling us at the name of maintenance charges and all. I need proper response from nestaway on this asap.

2. In my dashboard, Agreement Renewal charges are also added, but if I am leaving the house then why I need to pay these charges fir renewal?