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NestAway Technologies Complaints & Reviews

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NestAway Technologies reviews & complaints page 21

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R
rutvijjethwa
from Powai, Maharashtra
Nov 27, 2020
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Address: 400101

I lived in house ID 59652 for almost an year and a half. Then I decided to vacate the property. I had an house inspection on 31Oct 2020 and handed over the key to the nest away agent. Since that day i have been chasing the team to return my security deposit but failed to get any proper response.

Ticket: CC_08471489
Dec 9, 2020
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
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    Anjalidinesh
    from Powai, Maharashtra
    Nov 27, 2020
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    House id N72691.
    I had moved out on 3rd nov 2020 and have not yet received my security deposit. Also want to know on the dashboard its showing a deduction of Rs1075 mentioned MAINTENANCE_MOVE_OUT_CHARGES (common bath commode and flush repairs - yes living light holders repairs - yes living doorbell repairs - yes)
    When i shifted in the room the flush tank was already broken and i had put the request for same when i shifted, also the person who has come during my move in I had mentioned this and he had clicked pictures of same, I had also raise a service ticket for same which was never done due to Covid lockdown that time.Still it’s been cut from my deposit unnecessarily.
    For living room doorbell repairs, when i was shifted the doorbell was already not in working condition, other tenants who were staying everyone knows when they shifted there was no working doorbell, owners too knows this, the whole building doesn't have working doorbell as owners don't prefer it and this has been told to me by owners staying on ground floor. Still that money has been cut from my deposit.
    Also I had been told on call after moving out that deposit will be refunded within 7days, it’s been 25days now n no response and they are just updating money being cut on Dashboard. No one is calling or responding to service requests that’s been.
    Attaching below the ticket raised for the already broken tank repair that I got when I shifted. And the requests that I had put which are not being responded. There’s no communication from nestaway that when will the deposit refunded.
    Dec 1, 2020
    Complaint marked as Resolved 
    No one contacted for clarification of deductions added but received security deposit with certain deductions.
    NestAway Technologies customer support has been notified about the posted complaint.
    No one contacted for clarification on deductions added but received security deposit after certain deductions.
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      H
      Hitesh Deka
      Nov 27, 2020
      Sep 25, 2023
      This thread was updated on Sep 25, 2023
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      Tenants moved out on 31st Oct. Post move, I have realized that extensive damages are done to the flat. Since tenants vacated premises, there has been no actions from nestaway. Neither they inspected the house nor they did any repairs. No news on who is having the keys of the house.
      Cost of repairs would be way more that the deposit I hold. Plus they did not settle the accounts and last month (Oct 2020) rent was not paid.
      NestAway Technologies customer support has been notified about the posted complaint.
      Hi Hitesh, that’s unacceptable as we always want our customers to have a pleasant experience with us. Hence, we’d request you share your registered contact details here. So that our team can get in touch with you directly.
      Thank You!
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        A
        Anushruti Sharma
        from Gurgaon, Haryana
        Nov 26, 2020
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        Website: nestaway.com

        I moved out of the nestaway property on 4 nov. I initially paid 36000 security deposit. And today I am getting 14000 in return. Let me elaborate: they have deducted 11000 for utility move out charges in the name of operator tsspdcl (telangana electricity board). And 8000 rs is deducted for maintenance charges (4000rs for painting the house, 2000 for bathroom paint). when the property manager came to see the property he said everything is fine only exhaust fan is not working for which they have charged me 900rs and extra 8000 for other false maintenance that they never do.
        The customer service is not responding. they do no resolve the matter and just make false promises. the CEO amarendra sahu is looting people in this manner.

        I need a strict action against this fraud company and my money. Along with heavy compensation from these fraudsters
        NestAway Technologies customer support has been notified about the posted complaint.
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          A
          abhi0808
          Nov 25, 2020
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          Address: 1546 & 1547, 19th Main Road, Sector 1, HSR layout, Bengaluru, Karnataka, India 560102

          Hi,

          I have an agreement with Nestaway to manage my 2BHK flat in Bangalore.

          They have moved in a new tenant in Aug 2020 and so far have not paid me any rent towards it.

          On complaining them for it they kept on giving false promises for months and now have stopped responding to my calls and emails.

          I even reached out to their CEO Amarendra Sahu with this issue but he is also sitting silent on this issue and allowing his company to act as frauds.

          On asking for rent and tenant move out they had told me in Oct 2020 that the tenant has moved out and handed them the keys.

          When I reached Bangalore to occupy my flat they told me otherwise. I had to travel in the middle of the pandemic all over the places with my family, along with a one year old kid.

          Now they are showing tenant as moved out in their app and website when the tenant is still staying in the flat without paying any rent and society maintenance.

          I have already given them 30 days deadline and asked them to vacate the flat by Dec 2nd 2020. However, they have not responded to me yet.

          I am considering sueing them for fraud, poor service, lies, causing health and life risks if they do not fix this issue before Dec 2nd 2020.

          Please assist me with this fake company and help resolving the issue.

          House Id: 21876
          NestAway Technologies customer support has been notified about the posted complaint.
          Nov 29, 2020
          Updated by abhi0808
          Recently got an update from Nestaway that they have offboraded my flat from Nestaway:

          It is sad to see you go and we hope that your time period with Nestaway has been satisfying. Offboarding your house N21876, <Address of Flat> has been finalized and HRM will inform you of further steps. You can reach out to HRM for any further query.

          However, they have not handed over the keys to me. So they keep the keys with them and call it offboarding completed.

          Also they have not transferred the rent amount (16000*4 = 64000) for the period Aug-Nov 2020 to me.

          The tenant they have just moved out has not paid the society maintenance (2629*4 = 10516) and electricity charges (2491) for the period he has stayed in the flat, which amount to Rs. 13007.

          Further Nestaway needs to ensure that they offboard the flat in the same state that they had onboarded it. Nestaway has not shared any details on this.

          Also they have not shared the HRM contact details to whom they suggest to reach out to for further information and next steps.

          We are working with our lawyer on getting these points included in the suit which would be filed against Nestaway and Amarendra Sahu soon after Dec 2nd 2020, towards seeking compensation for causing mental and physical trauma and putting mine and family life to health and life risks.

          We see many more people tortured by Nestaway and would be glad if you all as well come together in presenting the Nestaway's wrongdoings in front of CBI, PMO, PM Narendra Modi, Bangalore Police, Media and different ministries to perform a deeper investigation on Nestaway's frauds and illegal activities.
          Sir I'm with you in this... they are not responding to the tenants too...
          We are facing same issue too
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            Nilima Purohit
            Nov 25, 2020
            Sep 25, 2023
            This thread was updated on Sep 25, 2023
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            I've moved out of Shivaganga Dwarkamai Apartment Sai4 G03 on 29th october 2020, But still I haven't got my deposit refund. I've raised customer care request too and tried reaching out from all possible ways but didn't get any reply. Please refund the deposit ASAP.
            NestAway Technologies customer support has been notified about the posted complaint.
            Hi Nilima, we regret the experience you’ve had with us. Kindly share your registered email ID or contact details, so that our team can get in touch with you.
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              avjit bose
              Nov 25, 2020
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              I moved out of Nestaway House at Hyderabad on 20th November 2020 and still have not received the deposit refund. Interestingly the house was entitled with 24hrs instant refund. I don't what that means but I tried to contact the property manager Amar Reddy - [protected] and he is not picking my call ever since I moved out, neither Nestaway is replying on the ticket created with same regards - CC_08474362 . Is this your professionalism Nestaway ? Please resolve the issue.
              NestAway Technologies customer support has been notified about the posted complaint.
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                Mahesh Ede
                Nov 25, 2020
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                I'm staying in one of the nestaway property, this month ending I'm vacating the flat, now they are charging me 15000 as painting charges, but I didn't opt for painting during move in time, they promised me that they won't charge any painting amount of I didn't opt for painting.
                NestAway Technologies customer support has been notified about the posted complaint.
                Complaint I'd No.CC_08474675
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                  S
                  Srinivasmsssu
                  Nov 22, 2020
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                  I have vacated the house on 13th June 2020 and i have yet to receive my deposit refund. I got mail mentioning that refund has been processed from your end and whatever remaining amount is there owner has to refund it to you, which you'll refund it to me. I spoken to owner, she said you haven't given deposit amt to him at all. I have raised many service requests(ex: CC_08450038 and CC_[protected] and those were updated owner has to refund it and there is no progress from last 6 months. Please consider this request as a priority and resolve ASAP
                  NestAway Technologies customer support has been notified about the posted complaint.
                  Nov 27, 2020
                  Updated by Srinivasmsssu
                  Can I have a update on this request please
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                    Shivmgcgv
                    Nov 21, 2020
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                    I have owner confirmation and old ticket with nestaway with details of rent deduction.

                    But even in after 20 days of ticket creation they said we don't have ower confirmation. But in last service request I have confirmation from Nestaway team itself.
                    NestAway Technologies customer support has been notified about the posted complaint.
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                      Jaffer198928
                      Nov 20, 2020
                      Sep 25, 2023
                      This thread was updated on Sep 25, 2023
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                      Hi as I'm facing a big problem with nestaway off board and recovery, as i was staying at nestaway Rangoli house jp nagar 2nd phase, my rent was due, because of that reason somebody from your company have broked the house door and taken all our belongings like furniture, crockery, our important documents and gold which was there in the lockers cupboards, without giving any kind of intimation to us.. and now from 2 months I'm trying to get in touch with your area manager and his executives to settle this and return our belongs back, but no body from your team is responding to us. Kindly look into this and kindly sort this thank you
                      My registered mobile mobile number is [protected]
                      NestAway Technologies customer support has been notified about the posted complaint.
                      Hi Jaffer, It appears you’ve had an unpleasant experience. We’re keen to help and would like to take a closer look. Please help us with your registered details, so our team can contact you as soon as possible.
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                        Vinoth Kumar A
                        Nov 19, 2020
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                        House ID- N53040

                        I had moved out of the apartment on September 20th 2020 and have received partial amount of my security Deposit. I am still yet to receive 41677 and am not getting proper response from Nestaway. I have raised service request and sent several emails, but now response. Hoping to get some action take to get my money.

                        [protected]@gmail.com, [protected]
                        NestAway Technologies customer support has been notified about the posted complaint.
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                          Osho Shrivastava
                          Nov 18, 2020
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                          Address: Mumbai

                          "There's no response from anyone sachin, we're sorry to say we're giving your name in the notice which we're giving to nestway because you took the guarantee of making the deposit of 17000/- return but you denied now."
                          We don't wanted to do this but there's is no option now, the guy sachin who took the gaurantee of returning the deposit is denying now, I have got the proofs of all this. As per the first step we're heading towards consumer forum and if needed I'm free to sue you all in the court.

                          Name: osho shrivastava
                          Nestway house: Krishna regency, sector 30A vashi, Navi Mumbai, Maharashtra
                          Contact no: [protected], [protected]
                          NestAway Technologies customer support has been notified about the posted complaint.
                          Nov 18, 2020
                          Updated by Osho Shrivastava
                          "There's no response from anyone sachin, we're sorry to say we're giving your name in the notice which we're giving to nestway because you took the guarantee of making the deposit of 17000/- return but you denied now."
                          We don't wanted to do this but there's is no option now, the guy sachin who took the gaurantee of returning the deposit is denying now, I have got the proofs of all this. As per the first step we're heading towards consumer forum and if needed I'm free to sue you all in the court.

                          Name: osho shrivastava
                          Nestway house: Krishna regency, sector 30A vashi, Navi Mumbai, Maharashtra
                          Contact no: [protected], [protected]
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                            Rihtam Sharma
                            from Powai, Maharashtra
                            Nov 17, 2020
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                            Address: HSR Layout, Banalore

                            Hi, Its been over 2 months and i have not received my refund amount still, Its highly frustrating and un professional.
                            Provide my refund amount asap.
                            NestAway Technologies customer support has been notified about the posted complaint.
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                              Nilarghya Siddhanta
                              Nov 17, 2020
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                              Address: Nestaway technologies

                              We had vacated our flat on Oct 28th (Brigade Gardenia)
                              It has nearly been over 20 days and we have not recieved anh notification on when and how much of the security deposit we are going to recieve. Also no one is caring about phone calls or messages or service requests from our end. This is a very big problem. Will need to go to consumer court if this continues
                              NestAway Technologies customer support has been notified about the posted complaint.
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                                neharode
                                Nov 17, 2020
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                                It has been nearly 2 months since my moveout from nestaway property still they haven't provided the security refund which was promised within 7-14 days.
                                Tried every possible way to contact them - calling customer care, over mails and even raising tickets but there is no response.
                                Kindly help me getting my refund back.

                                House id is - 67816
                                Ticket raised on nestaway app : CC_08447513
                                NestAway Technologies customer support has been notified about the posted complaint.
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                                  varunsood189
                                  Nov 17, 2020
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                                  Resolved

                                  Nestaway: Security deposit no refund

                                  Address: 1546 & 1547, 19th Main Road, Sector 1, HSR layout, Bengaluru, Karnataka, India 560102. Call: +91 8047190620, +91 8904242424.

                                  Hi,

                                  I stayed with nestaway for more than 1 year in bangalore, indiranagar, I moved out on 28 october 2020. And requested for refund of the security deposit. First i got reply that it will be refunded soon. Now i got the response from nestaway that:

                                  The rental agreement is between you and the owner and as per the agreement, the deposit resides with the owner during your stay - we collect it and pass it on to...
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                                  Moneev
                                  Nov 17, 2020
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                                  Address: Nestaway

                                  This complaint is in regards to my return of deposit. Nestaway has still not returned my deposit money. Moreover they have deducted 15000 for charges which was told that wont be deducted from my deposit when I took the house. I have still not received any e-mail regarding the settlement. I have raised a complaint with them regarding the same and escalated it aswell but still no response from the company.
                                  NestAway Technologies customer support has been notified about the posted complaint.
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                                    Nov 12, 2020
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                                    Address: 1546 & 1547, 19th Main Road, Sector 1, HSR layout, Bengaluru, Karnataka, India 560102

                                    Owner of my building has decided to offboard the house from NestAway, as guided by NestAway we have raised move out request and with owners confirmation we decided to stay in same house.
                                    As per NestAway we have to provide them owners approval on email to stay in same house post that they will not charge us the painting charges and they will refund us the full deposit. We followed the same and given them all required things whatever they have asked but still they have charged me and my neighbours with painting charges twice and also added some unnecessary dues.
                                    We have already paid the rent and maintenance to owner for Nov 2020 and NestAway is charging that as well along with that they are charging fo light bill which are already paying to BESCOM.
                                    We have raised multiple tickets with them but not received any response from them.
                                    NestAway Technologies customer support has been notified about the posted complaint.
                                    Nov 17, 2020
                                    Updated by [email protected]
                                    Still no updates from NestAway
                                    Nov 20, 2020
                                    Updated by [email protected]
                                    I am not getting any updates from NestAway also they are closing my service request without any resolution. Please help me to check on this.
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                                      sandeeppavuluri
                                      from Hyderabad, Telangana
                                      Nov 12, 2020
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                                      I moved in to nest away property on 1st Oct and the house is like garbage so we moved out from nest away on 2nd Oct and asked to return my money
                                      they said they will hold 8k and return rest today is 12th Nov till I haven't received the money. Please, someone, suggest who to proceed with further
                                      action to get my money back
                                      NestAway Technologies customer support has been notified about the posted complaint.
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