NestAway Technologies Complaints & Reviews

I moved out on 18th of August. Now after a week, they are telling me that I haven't moved out still which I had and cutting my money and also delaying my refund which I am entitled to. Customer Care is blaming for moving out before inspection but in reality, nobody visited the house for inspection when I was there. They also added 2000 RS as maintenance charges which I asked customer care to explain but they had no explanation or reason why...

Hi,

I am Ankit, living in 403, Kalamkar park, lane no. 1, balewadi phata, baner pune-411045.

I have moved to property through nestaway since July 27 th 2019. After moving nothing is provided to me like bed mattress, pillow, covers and they are charged onboarding charge for this. Also all the kitchen and room furniture provided is broken.

I have raised the ticket in nestway but no progress is...

Hii,

I am kapil, contact no - [protected], living in 7a shantikunj, mall road, vasant kunj, delhi.
I have moved to property through nestaway since nov.17. I am paying rent & bills every month on time. They have recently upload a bill of 13114 for 61 days without giving me proper bill or usage of consumption, its a 1 bhk flat. Since 8 months i was paying maximum of rs.1500/month. I raised a complaint but i didnt get any...

I moved out of the property last month but they hold my money by adding fake bills of the maintenance the area manager you should not charge anything the property is fine.
They add bills of the maintenance charges of rs 2500. But when i raised the service request and continuously connect with them they said you are charged for the electricity but they have not added any bills for that.
And when call them continuously they added...

I am staying with nestaway since march 2019. In may, we got a notice to find a new place as our house was getting off boarded from nestaway. I got shifted to a new nestaway house on 29 may 2019.
Nestaway asked me for 5000rs as they want to book this amount for any pending charges. I paid this amount. Now after 3 months, i am asking about my money they are not listening. They are saying that they dont have the electricity bills for...

They charge 350+ taxes every month in the name of nestaway assure. In which they are supposed to give us the services free of cost. I have raised many service requests, but none of them get resolved. I escalated each of them many times, but still no resolution. Each time i talk to customer care guys, they say the same thing that we are trying our best and we ensure you that tomorrow your repair work will be done and your request will get...

Hi team,

I have logged complaints for multiple issues but always facing a delay in response, services are always delayed. The persons in the customer support are not responsive as well as not ethical & professional while taking calls.

The amount paid is not to bear the pain provided from your team. I want the compensations to be provided for unethical, delayed services and for making my life hell after opting...

Hi, i have been staying in nestaway for the past 6 months.. Every alternate month i am paying the utility bill..in spite of regular payments, nestaway has not paid the bill to the local electricity board.. As a result, the power supply to our flat has been cut.. The so-called 'property managers' and 'concerned department people' are useless to say the least.. If nestaway has some shame left then it should resolve the issue at the earliest......

I raised a request(on 3rd August) for cleaning and scheduled it to 7th August.

I have been following up with my request since yesterday but there has been no vendor assigned for my task and as of now, customer service replied saying they were unable to reach my service manager Mr. Wasim.

This means that they will not be fulfilling my request on my scheduled time.(i.e.tomorrow morning)

I can't even...

I would like to highlight the wrongdoing by real estate management firm - Nestaway
When we moved into our apartment, it was managed by a company called as Zenify. Our monthly rent was decided to be 14500. This was including maintenance and water supply . I have rent receipts from previous months which shows that we paid 14500 for a year and afterwards 15225 . This included all the charges except for electricity for which there is...

Nestaway assure subscription is made mandatory post moving in while at the time of moving in it was optional. Neither was the change in status to mandatory communicated to the tenant. When the issue is raised with customercare, they have closed the ticket without resolving the concern (Saying as discussed over call, it is mandatory!) also, there was no option of
Further discussion or escalating the concern. When the tenant has not...

So i moved into one of the nestaway house on apr 28. I was not charged electricity bill until june although i kept asking it to the nestaway building manager/executive. All he said was that i would get it in my dashboard. On june, i was charged an heft amount of rs. 5246.35 for a 150 sq. Feet room for the billing period (May to june). Attached is the actual bill from the electricity board where it has been mentioned that the billing date...

Hi, i have re-opened a ticket regarding my washing machine maintenance 3 days back and since morning your customer care guys are just bluffing about assigning a vendor and when i called the vendor he is saying that no ticket has been assigned to him. When i confirmed this with them they said that the vendor will be assigned asap and its been 4 hours since that call now i have again called the customer care now they are saying that the vendor...

My flatmate has requested for fan repair by mistake. I had rejected it but there is no update on my dashboard.
If it has been fulfilled by the agent rajat jaju without my permission or if the money had been taken from my side, then i want refund. As he had break my door lock without permission and then abused me with bad language.

The service request number is sc_01547400....

Hi team, hope you are doing well.

But i am not good because of you guys.

I moved in to the nestaway property at 13thy july, 2019.

Please refer below issues i am facing till now. I did multiple complaints and spend so many hours with cce on call. I am done with multiple talk to manager of this area. That guys is worst.

1. Agreement (Sc_[protected]:

Before moving in to...

I recently moved to one of the nest away's property (Internal transfer) its almost a month i havent recieved refund statement as well from the back end team if this happens beyond i wanted to proceed legally since one month none of the back end team is taking responsibility in resolving complaint. They have deducted all unnecessary deductions which is againast agreement rules and policies. When we called to customer care and informed about...

I have a pending security deposit of almost 1 lakh 89 thousand after all deductions. It's been 24 days, i have raised 4 escalation levels on their portal. I still haven't received my money back. I call them daily and their useless operators say that it'll be done within 2 days. I am fed up with their pathetic service. I want to take legal actions towards them now....

It gives me immense sorrow and frustration by the manner in which my very simple ticket is being handled by your support staff. I am the house owner of the below apartment which is listed with nestaway since 3 plus years.

House id 8370
Apartment name : parimala sunridge
Area - siddapura whitefield bangalore

Since last few months my apartment is having occupancy issue which had never happened in...

I have stayed in one of the nestaway homes for more than 2 years, as they provide fully furnished house, it has all the amenities tv, fridge, washing machine, bed with mattress, sofa, chair, dining table, and kitchen utensils but maximum of those were of very very poor quality, the dinning chair and sofa were breaking down with very normal usage and was only usable till 4-5 months from start. Kitchen utensils too were of very poor quality...

I had scheduled to visit a room in mathikere on 17th july for the 19th of july. The nestway app is so stringent on time slots thats its not possible to book a time slot convenient to the customer. Yet i still booked for the 19th for 7:30pm. I called up the assigned area manager deepak :[protected] and he cannot accommodate any other time apart from the schedule. I was told by customer care that the area manager can do so if they desired. I...