NestAway Technologies Complaints & Reviews

I got charged 7180 INR when I vacant one of the nestaway property. I raised the complaint to CCE and they confirmed me, that happened because of system error and it will be resolved by eod. I never received any response so, I called them back next day. Again they told eod it will be resolved. This was its, 5 days and never heard back from nestaway. I did the email, no response. I called in customer care, no response. Raised a ticket no update....

Hi, i have booked a shared accommodation from nestaway pune. I checked the place and then booked it. The area manager showed me the flat in tower 1on 4th floor in blue ridge locality. The bed was available and i paid the whole amount to rent it. On the day of moving in which was 23rd of june, i came to know that the bed is not available. I tried to contact the area manage but he was not picking up the phone. After that i cancelled the booking...

I am rohit staying in noida through nestaway since january 2017. I paid rs 8000 as security deposit. From 2018 they started chging onboard charges for new tenants and chging the old tenants by deducting from their security deposit. I was nt provided any service at the time of arrival. Just mint money for no reason. Never recommend nestaway ever. Dissatisfied 😡...

I receive my new agreement on 5 July and it needs date correction. The contract start date should be 1 July 2019 to 31 May 2020. I have made multiple phone calls and raised 3 SR’s since 25 June but those are being closed without any resolution. Unless I receive the correct agreement I am unable to pay the rent. My first agreement for 11. Months started from 1 September 2017 to 31 July 2018 and second contract started from 1 August 2018...

I've been fighting for my refunds of false charges that has been put up by nestaway while moving out. The amount sums up to 16000 rs and after several days i got the refund in my dashboard. I asked them to put it into my account but they did not do that.in a few days, that money got dissapeared from the dashboard suddenly and without notifying me or giving me a valid reason they just took it out. Fighting against that since 10 days but still...

We have moved in a 3bhk flat by nestaway on 17 june 2019. There so many of our concerns that are not being handled by them despite a daily follow-ups with them.

Below are current open issue that we have been chasing since our move-in :

1) at the first day of our move-in, we asked for the cleaning of backyard and front yard, which is neglected by them continuously.
Even i have raised service request for...

I moved out on 30th and they made a transaction about my deposit on 1st but instead of 15 digit bank of india account number they transfered on 14digit it was a mutual mistakes
But the money is was reverted back by bank of india on the same to nestaway account
But today is 8th july and i haven't received my security deposit refund back and it's already 8 days late
Will they give me compensation about this...

All my tickets related to nestaway services resolved without proper communication. None of my concerns were considered. attaching all evidence of inadequate response from nestaway. denying me the refund for the hard earned money I paid for their services amounting to Rs. 15, 400. Now charging me extra money for their negligence and mis-communication.
I was informed by my area manager Nitin that the flat is for 3 people as requested...

Hi team,
I was trying to make a purchase via nestaway july 5, and payment went through, however booking didnt happen as nestaway didnt receive the money and upon checking with them they mentioned that amount (3700) was credited to - inb avenues india private lim.

Please find the transaction details below -
Transaction id:*y070u
Sbi ref# *ku7

Please let me know if you need further details,...

Hi,
I booked a nestaway property for rent on 16th may, 2019. I paid security deposit, onboarding charges and all. On the move in day (19th may, 2019) i was told that i cannot move-in to that property and i have to find another one. Than i had to find another property and booked. I moved in on 22nd may, 2019. And from 19th may to 22nd may i stayed in a hotel even after paying money to nestaway but they were least bothered. Till that...

Hello Nestaway

This is really unprofessional and embarrassing.

It has been 1 month that I have vacated my room from 1272 sec 52, Gurgaon.I am yet to get any refunds yet.
I an not even able to check the update of the status of the service requests raised in app.
This is so frustrating that everyone I contact in Nestaway has no idea of what is happening.
Your own department doesnt seem to be...

I am currently staying in nest away house, few days back i got a call from nest away they told us about a new service i. E nest away assure and told us the charges are 129/- if all the tenants living in the flat subscribe for it
When i subscribe the charges were 172-/
So i asked customer care that charges that is showing is 172, they replied that the offer period has expired so it costing 172, then why nest away executive called...

While we moved-in to flat, area manager agreed to provide refund to co-tenants for lock they have put on their expense. But later nothing was done for same.

As a result co-tenants did not let us make the duplicate keys till amount is settled or paid to them by us.

We have raised a service request internally sc_01457965 but awaing response since 3-4 days.

Customer care team told us that it is awaiting...

I moved out of a Nestaway home on 30th May, 2019. As per rent agreement, they are to refund security deposit amount within 3 working days of move out by retaining two months rent. Deductions if any from the retained amount to be agreed with 5 working days and balance withheld amount of security deposit to be refunded in subsequent 5 working days. Till date not a single penny refunded by them.

First they incorrectly charged...

I have moved in dec 2018, i switched on air conditioner in apr 2019. It was not having cooling effect. I raised many tickets & requested till may last. Within these two months i managed without ac. Also, i paid the rent of 10k just for a single room throughout till date. But nestaway did not get the ac repaired & i have to get it repaired for 8500 rupees. I submitted the receipts for refund but they did not provide a single rupee back till...

I booked online pg nestaway. It was very horrible when i saw the home. Totally messed up, drainage problems, no furnitures and most importantly no cleanliness. Top of it they are deducting money when i refused to stay in that apartment or not fixing the issues. Customer service is not so good. They are not helping to fix rather than creating more trouble....

I was not provided the cupboard keys and locker keys when i moved in in the first week of june. As suggested by the nestaway manager anu, i had raised the ticket for the same immediately and the duplicate keys were made and provided to me. But i have been charged 500 for the same. I was told i won't be charged as they never provided me the keys. Sr no. Sc_01390626.
Please waive this charges as it was their mistake to not provide me...

This is a fraud company. The rent for our property has not been paid since january 2019. We have written various emails on various occassions but the only response we receive is that "we are sorry for the inconvenience". The name of the area manager is ankit chaturvedi who is acting like a fraud agent for the company. This is their mode of operation of duping property owners. I havent been paid my rent since january 2019....

I had been staying in nestaway properties ( nestaway paras) in kota. I left the property on 28th May 2019 but I have still not recieved my security deposit.
I have filled all the details of move out.
When I asked for a confirmation that I will get the deposit, a concerned person has given me an email from get account stating I should get our back within 15 to 20 days.
I am only being said that it is under some process...

Detailed note: I was to move in on 10th june, but still no action from your side has been taken till now and till now i have not been able to move in.

Due to your negligence i have had to stay in hotels and had to pay hotel bills myself.

I have had enough of it.

Your customer service is a joke and they do not solve any issue.

Refund immediately the full amount!!!...