NestAway Technologies Complaints & Reviews

Hi i have moved out of nestaway on 6th nov. Also received a mail stating that move out is complete and refund is initiated and will receive in 7 days. Its been more than 3 weeks and have not received refund of my deposit yet. Also no update on ticket regarding delay of refund. Ticketid=sc_01855657.
Attaching mail screenshot from nestaway.

I need the refund asap and also want additional 5000 rs as compensation for delay.

I rented a flat in pisoli, pune through nestaway for 11k and 22k as deposit, completed my minimum stay for 6 months and after i move out, there was an inspection of the flat, the checking for move out was fine with some 300 rupees deduction from deposit. Now, after 5-6 days they returned me only 8240 rupees as deposit refund and told that whole flat painting for 10000 and move-out cleaning for 3000 rupees. Its a fraud and they are never going to paint the flat. Nestaway is cheating with their tenants.

Nestaway home rental services had approached me in february 2019 for my 2 bhk flat at malad west. They promised me a rent with tds deduction deposited every month in my account. The rent was deposited for the first 3 months and then the slack started. No rents, reduced amount than that promised, irregularities and no one answering calls when i try to follow up.
In october 2019, i sent them a mail that i want to discontinue with them and gave them a month's notice but they have still not emptied my flat nor do they pick up calls when my agent tries to contact them.

We have already paid the agreement charges. Also revised rent is being taken. But service is not provided.

The society has an app controlled system to allow visitors, food delivery and other deliveries. If a common agreement of the house is not submitted they revoke access. I had raised a complaint about this 15-20 days back but they haven't reached out to us.

Now we have to go to gate to collect our food or any other product we shop online.

Please resolve this issue as soon as possible.

We booked a bed in a 3bhk apartment in vashi, plot no. 222 through nestaway's app. Did the complete payment for the same. On 5th of november.

The flat was shown to us prior booking by the area sales manager who promised us that the room will be deep cleaned before we move in. Also, a fresh new set of bedsheet and pillow cover will be provided. Everything will be ready to directly move in. Also, as their app claims you just...

Nestaway raises automatically service request on my behalf and then charge for it. Every month 500-1500 rs amount of money is added in the name o[censored]tilities and without any kind of details provided that what utilities is being brought in the house or i have used. The application is the worst, they just add amount of money in your unpaid rent without any notification, any permission.

My name is nandhini.
I moved to the nestaway house in the month of march 2019. From the month i moved in we were having electricity issues very often. Despite raising many service request, they did not bother to fix the issue and the manager never took any reponsibility to look in to the issue. We pay the electricity bills on time.
So, in the month of august we raised complaint on the power issue to bescom. When the bescom...

I have given my house to nestaway on rent but nestaway is not clearing the pending electricity and society maintenance bills since many months.

I have raised the tickets in their system for the same and escalated the same to level4 which is the last level of escalation but even after follow up since many months they are not clearing the pending bills.

Following nestaway employees are involved in the tickets and they are fooling me by their false promises...
Mr. Vinod (Nestaway)
Ms. Pinky (Nestaway)
Ms. Kasturima (Nestway)

Please help!!!
Abhishek ([protected])

I have given my house to nestaway to manage my property 7-8 months back. The service got deteriorated from nestaway as the time passed. The house maintenance was poor. Not able to raise the service maintenance request in the portal as the site is crashing, raised a maintenance request to zonal manager fareed to which there is no response from last week he's not bothered, requested fareed to fix the below issue or else will offboard the house

1. Proper cleaning and repairing of house and equipments after tenant vacated the property
2. Vijay from nestaway has opened the tap in my property and forgot to close it, water drained into walls and walls became very wet chances of mold creeping in

Unprofessional and unorganized system. I am staying in a room in which the bathroom doesn't have a door. And they are not fixing it. One of the worst and unprofessional service provider. It's a fraud. Nestaway is charging users a lot of money. Don't choose their assured maintenance service. They just charge and don't provide service. Nestaway is a problem in itself which will create a much bigger problem. My service request is pending for 2 months. They never get back to tenants' problems.

Very disappointing

I have been raising an issue of my washing machine repair since a month. I pay 200rs. Each month for being an assured member and which means that all the house utilities are repaired free of cost. While nestaway is not listening to the complaints and requests I have raised. I want my money back and I want to fix this machine. There has been no response from the company regarding this beside i have raised/ escalated this issues several times. I am paying and not getting proper services. My checklist is incomplete, nobody is responding and just like that I am paying money to them. Please help.

I had raised a ticket for getting a key made for the door. But the keymaker informed me clearly that that particular lock cannot have a key, and i agreed to him and didn't want the service. But i have been charged rs 700 for the same by nestaway. Please waive off the charges and cancel the ticket as the key wasn't even made since it cannot be made for that particular lock.
Sr no.: sc_01784888
No action has been taken on this yet. Please cancel the charges and also the ticket.
Name: gayathri n

Nestaway are not providing service on time. I am suffering from health issue due to geyser damage from last one week. Everyday they are telling today we'll come for service, today we'll come for service.

We are taking leave from office every day for the service vendor at property. It's loss of money for the tenants. Nestaway are not strict about their service facility. But nestaway strict about if we will do any late payment....

When i moved in.. I asked for replacing bed which was broken... But they temporarily did hook and crook and with nut and bolt temporarily fixed the bed again bed got broken from there. I asked again for the replacement they are asking me to pay for new bed... I told them why will i pay for already broken bed. If bed was new i would have paid but for already broken bed why should i pay. Now i am without bed since 5 days and still there is no update... Since 5 days i have no place to sleep and they are simply not replying properly and asking for money for bed... Area manager mohammed sarfaraz is even not responding my calls... I will go to consumer court for this fraud

Hello everyone,

I would like to say that nestaway is a fraud company who loots us for their benefits. Recently there was a fire accident and blast in our house due to very old electrical wiring and when i called the customer care person, she was so reluctant and didn’t bother to send an electrician, despite raising the service request. On october 14th the motor got repair and even after raising the service request it hasn’t got resolved now it’s been more than a week. Every month the utility bill is coming more than 30, 000 for one single flat how is this even possible??? No one responds to this such a worst company… why is this still there? This is a fraud company with nestaway owners - amarendra sahu, jitendra jagadev, smruti ranjan parida &deepak dhar & nestaway team - karan arya, prakhar. Charges rent /late fees/ac rentals as &when wanted. No support from crm or customer care. Nobody replies to the email / messages or calls. There are so many issues happening, and anybody calls us saying from nestaway and talks nuisance, i'm guessing their system and the database is not safe and it’s a false one. I'd appreciate if some strict actions are taken against nestaway. The money that they have drawn from customers other than the rent should be returned. I can show the complaints from consumers as well.

Regards
Pooja adapa
[protected]
Delhi

Team is billing me for some hidden charges in the name of 'service charges' which includes deep cleaning, repairs and maintenance. On calling them, below are the responses on three different scenarios:
1. First time they said we don't provide deep cleaning
2. Second time, they said we can come only when no one is at home so that we are not distracted. This means we should share keys of our house, cupboards to some unknown person and they will come only in my absence.
3. On agreeing for cleaning the third time, they schedule appointment twice, but never turned up

Reached out to team multiple times on their app and twitter but never got any answer. I need explanation of what these charges are when they can't provide the service. And now i am so fed up that i dont want this service at all. But they are unnecessary billing to me in the house rent charges.

Even after moving in for more than two weeks they are yet to process my service requests. These repairs in the property should have been finished before move in but they did not bother mentioning about it. I moved in on 2nd october.
The service request number including their problems are mentioned below:
Sc_01733405 fan repair
Sc_01747568 inverter repair
Sc_01772531 electricity disconnected due to non payment of electricity bill on behalf of the last tenant.

Hi sir, as i am a resident of electronic city this property was given to me four months back intially the area manager or on any of the papers the shortage of water to this property was not mentioned secondly when the conpany started imposing heavy tanker bills i asked them to stop giving me water i must have called customer care 80 times can be proven on my call records and asked them to stop the unnecesary charges they didnt looked into this issue secondly i asked them to settle in this month or i will not pay you yhis month rent they initiated eviction notice.
I stay alone from my family i need help urgently

Dear Sir, I was living in Nestaway house rent was only 7100 and after 7 month when I am leaving from here because of lots of problem related to house they are asking 8500 for painting charge . Fir less thab 500 sq feet area .
How any one can justify this demand, its a very disappointing and cheating act done by this company .
I just want to know what action I can take against this injustice ? Please suggest me because I feel completely disappointed and frustrated .

I had listed my property in Virat Nagar on August. Till now I have not got people on -boarded. the area Manager is too rude and doesn't respond to my calls. The building is not maintained and cleaned properly. It's already over two months and im in loss. My mailid [protected]@gmail.com. i need to close this relationship with Nestaway im really fed up of this