Submit a Complaint
Claimed

Netplus Broadband Complaints & Reviews

www.netplus.co.in
1
Updated: Mar 27, 2026
Complaints 463
Resolved
13
Unresolved
450
Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Netplus Broadband

Having problems with Netplus Broadband?

File a complaint and get it resolved by Netplus Broadband customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Broadband
Netplus Broadband

Netplus Broadband reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Customer9283838
Apr 17, 2021
Report
Copy

I have requested to activate my Voice call service from last week. But still No positive response has been received from Netplus. Customer care employee are highly irresponsible and harras the customer by providing irrelevant details and making fake promises to resolve the issue.It is requested to resolve the issue on priority basis.
Netplus Broadband customer support has been notified about the posted complaint.
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    abhishek_2
    Apr 16, 2021
    Report
    Copy

    Deactivate my Account

    Address: 1192 Chaman Colony Dhanas

    Hi team,

    The company has been suspended my account, however I have already paid the bill But it has been not showing their server, it is more than 24 hours, i have called the customer care in multiple times, But they did not resolved my query they always said, Please mail to the customer care, however i have mailed to the customer care team, they did not reply me, the Netputs service is very slow and it will be impacts the...
    Helpful
    11 other people found this review helpful
    11 found this helpful
    Write a comment
    Report
    Copy
    A
    Ashish chohan
    Apr 10, 2021
    Report
    Copy

    [protected] is my customer id and i made an online payment of 589 rupees on 6th of April.My billing id is [protected] and money was debited from my jk bank debit card, but still my id is inactive... Kindly resolve this issue immediately
    Netplus Broadband customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      satnambhamra
      Apr 5, 2021
      Report
      Copy

      Address: #43, Suncity Enclave, Badal Road, Bathinda Punjab

      Dear Sir,
      My Internet is not working from past two days. It is showing Connection Lost Error. Kindly look in to the matter and resolve the issue.
      Netplus Broadband customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jimmyekus
        Mar 26, 2021
        Report
        Copy

        Address: 58-A, Sargodha Colony, Near Pakhowal Road, Ludhiana

        Pls Get the Wire installation from main gate to Router location.
        Netplus Broadband customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rajeshcheeka11
          Mar 24, 2021
          Report
          Copy

          Address: CHEEKA HARYANA INDIA

          Im new user of netplus from last 2 months. My service provider is not providing proper service Im calling him daily regarding wires issue of my WiFi but no response from that side. I also visited at office many times still they always give excuses. Kindly resolve thisor discontinue my services.
          Netplus Broadband customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            singhbbb
            Mar 21, 2021
            Report
            Copy

            Refund not Received

            Address: AJIT NAGAR UPPER GADIGARH JAMMU PIN

            I have applied for netplus broadband connection on 11th of March 2020 with total payment of Rs 4707 with receipt no. 560 and i got my customer id -[protected], and i did not get any service for fitting up my connection till date as i requested them to initiate but they did not respond towards me and at last i requested them for refunding my money that i gave them before but they did not gave them that as well.
            I was treated very bad...
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy
            I
            INVINCIBLE GAMING
            Mar 21, 2021
            Report
            Copy

            Address: #280 khuda lahora new colony2

            I am Rahul coustmer id 2278774 i have payed my bill but wifi not working i past my proof screen shot please solve my isssue

            your sincerely
            Rahul
            Netplus Broadband customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              apsa15
              from Ludhiana, Punjab
              Mar 18, 2021
              Report
              Copy

              Address: jalandhar

              I am registered customer having id no [protected] and had paid 3535 as a advance rental after conversation with the customer executive on 11 Oct 2020 as per that i had paid 5 month advance and 06 month i was suppose to get it free which i wouldn't get from the net plus, I had sent several mails and inquires and on 09 Feb 2021 i receive message from twitter that i need not to pay the bill of March month, but again the netplus sent the bill for Mar month again and i have sent complain against this under complain no[protected] on 09 Mar 2021 but still no reply and no action is taken against this complain. They are making false commitments for 5+1 months, they charged 5 month and not giving 1 month.
              View replies
              Bro please contact me [protected]whtsp
              Reply
              Helpful
              2 other people found this review helpful
              2 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Harpreet1111
                Mar 16, 2021
                Report
                Copy

                Address: Kahnuwan road, sagarpur , Batala

                I register for new connection before 10 days and i got confirmation from local operator and i already sent him my all details but till 16th march I didn’t get my connection. I was called several times to customer care number and as well as local operator but there is no response from both sides. Please give me information, when i will get my new connection
                Netplus Broadband customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Honey20
                  Mar 13, 2021
                  Report
                  Copy

                  Address: house no 1640, Shiv colony, Opposite khera maan singh

                  I am Honey Bhardwaj. I am residing at pinjore. I have placed a new brodband connection request in September, 2020. My phone number is [protected].customer care executives are contineously telling me that my request for new broadband connection is accepted. They also told me that if i make payment of coming five months in advance then my installation charges is also get waived off. They are continuously make false promises to send their technician for new broadband connection at my home. Net plus customer care executives are all making false promises for new connections. Please relsolve the issue asap.
                  Netplus Broadband customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vikrambhalla
                    Mar 13, 2021
                    Report
                    Copy

                    Address: Patiala

                    Dear Sir,

                    In patiala office incharge simran deep ([protected] ) is not working properly in patiala .

                    Some time customers call 📞 but incharge not pick phone .

                    Some time taking very misbehaving talk.

                    Nobody listened in patiala office.

                    In patiala costumer wifi not working properly.

                    Kindly take action

                    Regards

                    Vikram Bhalla
                    [protected]
                    PATIALA
                    PUNJAB
                    Netplus Broadband customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akhilesh Kasbe
                      from Shahabad, Haryana
                      Mar 7, 2021
                      Report
                      Copy

                      No shifting action after 20 days

                      I do not want continue my subscription with you.i want disconnect because last 20 days i am requesting to shifting but no action taken by your team.Thanks....
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      sanjeev gupta 1
                      from Chandīgarh, Chandigarh
                      Mar 6, 2021
                      Report
                      Copy

                      Address: #3796, Maloya Colony, Chandigarh

                      Hi i am netplus customer in customer id [protected] . i want update my old 499 plan in new 499 plan and i also want voice activation. but its still pending from your side your customer executive say your your plan and voice activation complete in 24 to 48 hours.

                      please solve my query as soon as possible .
                      Netplus Broadband customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        E
                        Eakansh Goyal
                        from New Delhi, Delhi
                        Feb 27, 2021
                        Report
                        Copy

                        Address: Patiala

                        Not have speed and get of automatically
                        Netplus Broadband customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aashi1976
                          from Noida, Uttar Pradesh
                          Feb 27, 2021
                          Report
                          Copy

                          Address: House No. 93 sector 20 D Mandigobindgarh 147301

                          My chat I'd [protected] and there is no Internet from last 8 hours. Moreover the connection is installed only yesterday, within 12 hours I need to file a complaint, this is not good service by company.
                          Netplus Broadband customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pjsingh27
                            from Ottappālam, Kerala
                            Feb 26, 2021
                            Report
                            Copy

                            Address: b11/1473 ajit nagar jalandhar

                            I jave pade monthly bill two times and i have send emil to netplus more then 3 times. Now they have suspend my internet while i am working from home.

                            at this pandemic we all new that we can not go office. i request them to resume my connection and one you finish your investiagtion with email department you can get back to me.

                            netplus email department is sleeping since jan (first time when i send them email). they did not acknowledge my emaol. they are not listiening us

                            service is very very poor.
                            Netplus Broadband customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tanuj juneja
                              Feb 18, 2021
                              Report
                              Copy

                              I got my new Netplus broadback connection on 11th feb and on 12th Feb night it started showing red light in the router and internet was not working. I called the local guy who installed the connection and also called customer care to register the complaint. From that day onwards I have called like 100 times to local authorised persons and mailed 2 times to customer care and called 3 times to customer care but nithing changed. Company even closed my complaint without solving it. An amount of 2207 is takes from me at the time of installation and now they are saying they will not refund it and neither they are repairing it. Kindly help me. My customer ID is [protected].
                              Netplus Broadband customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dchikara
                                Feb 16, 2021
                                Report
                                Copy

                                I am Col Devendra Chikara and I really curse myself why I took a connection from this company. My internet has never worked continuously for 24 hours. No sane person should even try taking a connection from them if there is even a poor alternative available. My connection is at Vrindavan in my own name.
                                Netplus Broadband customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dchikara
                                  Feb 16, 2021
                                  Report
                                  Copy

                                  I have taken a broadband fiber connection from netplus at Vrindavan. I am not getting signals for the last 3 days and have been complaing to their office repeatedly. They have always been repeatedly saying that it will be on after 10 minutes. Moreover the behavior of the support staff is atrocious and they, including there manager Mr Ram, are not picking up call.
                                  Netplus Broadband customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Alliance Broadband
                                    1
                                    (541)
                                    Tata Communications
                                    1.7
                                    (297)
                                    Vainavi Broadband
                                    1
                                    (41)