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Netplus Broadband Complaints & Reviews

www.netplus.co.in
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Updated: Dec 6, 2025
Complaints 462
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13
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Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Netplus Broadband reviews & complaints page 15

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A
abhishek_2
Apr 16, 2021
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Deactivate my Account

Address: 1192 Chaman Colony Dhanas

Hi team,

The company has been suspended my account, however I have already paid the bill But it has been not showing their server, it is more than 24 hours, i have called the customer care in multiple times, But they did not resolved my query they always said, Please mail to the customer care, however i have mailed to the customer care team, they did not reply me, the Netputs service is very slow and it will be impacts the...
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A
Ashish chohan
Apr 10, 2021
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[protected] is my customer id and i made an online payment of 589 rupees on 6th of April.My billing id is [protected] and money was debited from my jk bank debit card, but still my id is inactive... Kindly resolve this issue immediately
Netplus Broadband customer support has been notified about the posted complaint.
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    S
    satnambhamra
    Apr 5, 2021
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    Address: #43, Suncity Enclave, Badal Road, Bathinda Punjab

    Dear Sir,
    My Internet is not working from past two days. It is showing Connection Lost Error. Kindly look in to the matter and resolve the issue.
    Netplus Broadband customer support has been notified about the posted complaint.
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      J
      Jimmyekus
      Mar 26, 2021
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      Address: 58-A, Sargodha Colony, Near Pakhowal Road, Ludhiana

      Pls Get the Wire installation from main gate to Router location.
      Netplus Broadband customer support has been notified about the posted complaint.
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        R
        rajeshcheeka11
        Mar 24, 2021
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        Address: CHEEKA HARYANA INDIA

        Im new user of netplus from last 2 months. My service provider is not providing proper service Im calling him daily regarding wires issue of my WiFi but no response from that side. I also visited at office many times still they always give excuses. Kindly resolve thisor discontinue my services.
        Netplus Broadband customer support has been notified about the posted complaint.
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          S
          singhbbb
          Mar 21, 2021
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          Refund not Received

          Address: AJIT NAGAR UPPER GADIGARH JAMMU PIN

          I have applied for netplus broadband connection on 11th of March 2020 with total payment of Rs 4707 with receipt no. 560 and i got my customer id -[protected], and i did not get any service for fitting up my connection till date as i requested them to initiate but they did not respond towards me and at last i requested them for refunding my money that i gave them before but they did not gave them that as well.
          I was treated very bad...
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          INVINCIBLE GAMING
          Mar 21, 2021
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          Address: #280 khuda lahora new colony2

          I am Rahul coustmer id 2278774 i have payed my bill but wifi not working i past my proof screen shot please solve my isssue

          your sincerely
          Rahul
          Netplus Broadband customer support has been notified about the posted complaint.
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            A
            apsa15
            from Ludhiana, Punjab
            Mar 18, 2021
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            Address: jalandhar

            I am registered customer having id no [protected] and had paid 3535 as a advance rental after conversation with the customer executive on 11 Oct 2020 as per that i had paid 5 month advance and 06 month i was suppose to get it free which i wouldn't get from the net plus, I had sent several mails and inquires and on 09 Feb 2021 i receive message from twitter that i need not to pay the bill of March month, but again the netplus sent the bill for Mar month again and i have sent complain against this under complain no[protected] on 09 Mar 2021 but still no reply and no action is taken against this complain. They are making false commitments for 5+1 months, they charged 5 month and not giving 1 month.
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            Bro please contact me [protected]whtsp
            Reply
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              H
              Harpreet1111
              Mar 16, 2021
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              Address: Kahnuwan road, sagarpur , Batala

              I register for new connection before 10 days and i got confirmation from local operator and i already sent him my all details but till 16th march I didn’t get my connection. I was called several times to customer care number and as well as local operator but there is no response from both sides. Please give me information, when i will get my new connection
              Netplus Broadband customer support has been notified about the posted complaint.
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                H
                Honey20
                Mar 13, 2021
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                Address: house no 1640, Shiv colony, Opposite khera maan singh

                I am Honey Bhardwaj. I am residing at pinjore. I have placed a new brodband connection request in September, 2020. My phone number is [protected].customer care executives are contineously telling me that my request for new broadband connection is accepted. They also told me that if i make payment of coming five months in advance then my installation charges is also get waived off. They are continuously make false promises to send their technician for new broadband connection at my home. Net plus customer care executives are all making false promises for new connections. Please relsolve the issue asap.
                Netplus Broadband customer support has been notified about the posted complaint.
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                  V
                  Vikrambhalla
                  Mar 13, 2021
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                  Address: Patiala

                  Dear Sir,

                  In patiala office incharge simran deep ([protected] ) is not working properly in patiala .

                  Some time customers call 📞 but incharge not pick phone .

                  Some time taking very misbehaving talk.

                  Nobody listened in patiala office.

                  In patiala costumer wifi not working properly.

                  Kindly take action

                  Regards

                  Vikram Bhalla
                  [protected]
                  PATIALA
                  PUNJAB
                  Netplus Broadband customer support has been notified about the posted complaint.
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                    A
                    Akhilesh Kasbe
                    from Shahabad, Haryana
                    Mar 7, 2021
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                    No shifting action after 20 days

                    I do not want continue my subscription with you.i want disconnect because last 20 days i am requesting to shifting but no action taken by your team.Thanks....
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                    S
                    sanjeev gupta 1
                    from Chandīgarh, Chandigarh
                    Mar 6, 2021
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                    Address: #3796, Maloya Colony, Chandigarh

                    Hi i am netplus customer in customer id [protected] . i want update my old 499 plan in new 499 plan and i also want voice activation. but its still pending from your side your customer executive say your your plan and voice activation complete in 24 to 48 hours.

                    please solve my query as soon as possible .
                    Netplus Broadband customer support has been notified about the posted complaint.
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                      E
                      Eakansh Goyal
                      from New Delhi, Delhi
                      Feb 27, 2021
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                      Address: Patiala

                      Not have speed and get of automatically
                      Netplus Broadband customer support has been notified about the posted complaint.
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                        A
                        Aashi1976
                        from Noida, Uttar Pradesh
                        Feb 27, 2021
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                        Address: House No. 93 sector 20 D Mandigobindgarh 147301

                        My chat I'd [protected] and there is no Internet from last 8 hours. Moreover the connection is installed only yesterday, within 12 hours I need to file a complaint, this is not good service by company.
                        Netplus Broadband customer support has been notified about the posted complaint.
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                          P
                          pjsingh27
                          from Ottappālam, Kerala
                          Feb 26, 2021
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                          Address: b11/1473 ajit nagar jalandhar

                          I jave pade monthly bill two times and i have send emil to netplus more then 3 times. Now they have suspend my internet while i am working from home.

                          at this pandemic we all new that we can not go office. i request them to resume my connection and one you finish your investiagtion with email department you can get back to me.

                          netplus email department is sleeping since jan (first time when i send them email). they did not acknowledge my emaol. they are not listiening us

                          service is very very poor.
                          Netplus Broadband customer support has been notified about the posted complaint.
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                            T
                            Tanuj juneja
                            Feb 18, 2021
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                            I got my new Netplus broadback connection on 11th feb and on 12th Feb night it started showing red light in the router and internet was not working. I called the local guy who installed the connection and also called customer care to register the complaint. From that day onwards I have called like 100 times to local authorised persons and mailed 2 times to customer care and called 3 times to customer care but nithing changed. Company even closed my complaint without solving it. An amount of 2207 is takes from me at the time of installation and now they are saying they will not refund it and neither they are repairing it. Kindly help me. My customer ID is [protected].
                            Netplus Broadband customer support has been notified about the posted complaint.
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                              D
                              dchikara
                              Feb 16, 2021
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                              I am Col Devendra Chikara and I really curse myself why I took a connection from this company. My internet has never worked continuously for 24 hours. No sane person should even try taking a connection from them if there is even a poor alternative available. My connection is at Vrindavan in my own name.
                              Netplus Broadband customer support has been notified about the posted complaint.
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                                D
                                dchikara
                                Feb 16, 2021
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                                I have taken a broadband fiber connection from netplus at Vrindavan. I am not getting signals for the last 3 days and have been complaing to their office repeatedly. They have always been repeatedly saying that it will be on after 10 minutes. Moreover the behavior of the support staff is atrocious and they, including there manager Mr Ram, are not picking up call.
                                Netplus Broadband customer support has been notified about the posted complaint.
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                                  U
                                  u@work
                                  Feb 11, 2021
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                                  Address: Mohali, Punjab

                                  We have a net + broadband connection with customer ID number[protected], by the name Ujjwal kant. Five days back we receive the marketing call from the marketing team to upgrade our plan from 707 to 825 per month upgraded speed from 50 to 100 mbps, now they are giving false information that customer have to pay for the modem and the landline wire, companies call centre of netplus disconnectes the call in between. Malicious practices of the company must be regulated they first open customer complaint tickets and close them automatically by themselves. Customer care asks me to talk to local operator and local operator informed me to call the customer care. I request this consumercomplaint platform to look into the matter and talk to business + guys and resolve the issue once and all & for all the customers. Regards
                                  Netplus Broadband customer support has been notified about the posted complaint.
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