Netplus Broadband Complaints & Reviews

Sir apka internet pehle bot acha chalta tha but 3...4 month se bot problem aa rhi hai wifi bot blow chal rha hai mujhe bot problem hoti hai maine kaafi baar conplaints bhi ki aur yaha jo bil lene aate hai unko bhi bola but abhi tak theek nhi hua agar 1...2 din tak apne theek nhi karwaya to mai jio ka net lgwaluga aur ye band krduga plz ap theek krwado

Speed is 1/4 from 3 days from actual plan.

I have done my recharge on 2 dec customer id [protected] and broadband is not working and showing status inactive internet may not be available
Comtact [protected]

I have submitted a request for external shifting of connection with cutomer i.d. [protected], still its pending since 8 november.

No proper response given by netplus customer care . And no information regarding ecternal shifting given to me.

Worst service provider and no proper solutions for request.

I have done my recharge on 4th November and got the confirmation but Today my internet connection is suddenly inactive, and when i call customer care they say your recharge is not reflected in our system, so please send screenshot of payment by email, I have sent the email with all the relevant details they want, but still my internet connection is inactive.

Respected Sir
One person of technical team misbehave with my family regarding not put out shoes outside my puja room on 26.10.2021 and also go out without resolving the issue which is under complaint since 23.10.2021. My sons are suffering as their exams are on.

Regards
Shankar Bhushan
ID 3665909

Our consumer No.[protected] in the name of our firm M/s. Amar Nath Nand Lal, Majith Mandi, Amritsar(PunjAb) We received one bill (july 21) in our GSTR2 instead of three bills for claim of GST (August & Sept 21) bills not reflect in our GSTR2. This is clear case that company collect GST from us but not deposit to government . After my repeated reminder they do not reply.

1 Complaint:
My internet is down since 22 October 2021 midnight, I have called the operator 30 times, but he hasn't picked my call. I have contacted the customer care 4 times as well and 4 tickets were created but no resolution has been made. Red Light is Blinking on LOS and PON is showing no light.

The Operator Name is Narinder and his cell number is [protected].

2 Complaint:
My previous complaint which is still not resolved is that the operator has installed low range and old modem. As my plan is 100Mbps, but due to low range I don't receive the speed even close to 50Mbps. He told us that he will change the modem within 2-3 days, but a month has gone but nothing is done. I have paid the full amount 1825 on the very day when the connection was installed.

Please, kindly look into this matter and do something to resolve it.

Customer ID: [protected]
Mobile Number:[protected]
Address: VPO Dharam Kot Bagga, Issa Nagar, Batala - 143505, Gurdaspur
Email: [protected]@gmail.com

Operator Details:
Name: Narinder
Contact Number:[protected]

Dear sir.
I had payed my bill but my account is deactivate. Kindly do needful

Dear sir mera comlaint resolved karwao mera net nhi chal rha h

Net slow

Hi,

I want to raise a complaint as my netplus broadband internet connection is not working since yesterday. I'have informed over phone call regarding the issue to one of your executive. After that nobody is picking up my calls. Your customer service is very poor. It's affected my work. Kindly resolve my issue ASAP or refund my payment i don't want this broadband service anymore

I have done net plus payment online mode on 9th Oct 2021. till now I have not got the payment receipt. I need the receipt to submit the account so please do the needful I will be very grateful. it is very urgent for me.

I paid Netplus broadband Cust ID [protected] for yealy plan paying INR 11780/- for IPTV and 200 mbps speed plan. Even after one month of taking plan, Iptv is not active and internet is very slow. Customer care is not helpful at all and i complained them many times. Complaint ticket number is 16255 which is open till date but no resolution at all. Very pathetic service from Netplus andci am feeling cheated.

On 06/10/2021 I paid my Netplus Broadband bill Rs8250/- through Internet Banking of Punjab National Bank at 08:06:45 AM. The same amount has not reflected in my Broadband account. I have written two mails to [protected]@netplus.co.in. But they have given no response. I have posted screen shot of payment successful . I have taken detail from my bank in that money is lying with CC AVEUE pVT. Kindly look into this matter.

My wifi is showing no internet connection.

I submit my modem to the netplus operator he say that you disconnection is successful but I don't know why the company send me bill again I don't pay any kind of bill
My modem is received by the operator
I don't know why he not submit my modem to the company so here is I'm not pay any type of bill my disconnection date is 13/09/21
Operator say you don't worry about the the bill you just ignore if the company send the message of pay bill
I don't know company operator is fraud
Please resolve this problem
I also given proof see attached file

Regard Lovepreet Singh

Hello sir sir it's been a week since my net shut down i have completed many times but no response sir either fix my problem or close my connection thank you

I Recharged My Net Through GPay, Payment is deducted from my account but netplus App is not showing Due amount.
Three Days Gone No Customer support after call customer service Responding Us. Just saying wait 2 hours this and that.
Your Net Is Good But Your Staff and Your Service is Very Poor. just doing Time Pass With Your Customer. This second time iam Facing this And Now i have To Cut Your Connection. and Never ever Taking service from netplus there are Just Frauding with Customers

Opted for a netputs broadband service. Hope no one makes the same decision as I did. Poor router applied at home and poor speed. They have taken the full payment for 6 months and and its been over a month and till now they have not activated the voice call. Called so many times but no proper response. Seems like the company is keen on getting money but not in helping customers. Utter rubbish service. If you cant provide the service give the money back damn it.