Netplus Broadband Complaints & Reviews

Am installed new connection 5 days ago technician provide me repair and old modem am told to technician to installed new modem they told we have no new modem my customer id is [protected] mobile number is [protected] email id is [protected]@gmail.com

WiFi shows no internet sign without any red light and disturbance in the modem for the last few days
There's some technical issues

Cust id. [protected]

Sir. Ya btao apki. Kal. Maina apko paymant send kar diya. Kal ap bola sham ko. Box apka ghar lag jayga. Main bola tha. Sir thora jaldi hai lag do. Apna bola aj lag jayga shuba. Lag jayga. Fir bola meeting m ho... Kal sa call. Kar raha ho. But. Ek bari bhi call uthaa nhi raha. Or call cut kar raha hai. Ya kya service hai. Very cheap service kam sa kam call kar ka information. Dedo call hi pick nhi karta. Paise send karna k bada

Sir apka internet pehle bot acha chalta tha but 3...4 month se bot problem aa rhi hai wifi bot blow chal rha hai mujhe bot problem hoti hai maine kaafi baar conplaints bhi ki aur yaha jo bil lene aate hai unko bhi bola but abhi tak theek nhi hua agar 1...2 din tak apne theek nhi karwaya to mai jio ka net lgwaluga aur ye band krduga plz ap theek krwado

Speed is 1/4 from 3 days from actual plan.

I have done my recharge on 2 dec customer id [protected] and broadband is not working and showing status inactive internet may not be available
Comtact [protected]

I have submitted a request for external shifting of connection with cutomer i.d. [protected], still its pending since 8 november.

No proper response given by netplus customer care . And no information regarding ecternal shifting given to me.

Worst service provider and no proper solutions for request.

I have done my recharge on 4th November and got the confirmation but Today my internet connection is suddenly inactive, and when i call customer care they say your recharge is not reflected in our system, so please send screenshot of payment by email, I have sent the email with all the relevant details they want, but still my internet connection is inactive.

Respected Sir
One person of technical team misbehave with my family regarding not put out shoes outside my puja room on 26.10.2021 and also go out without resolving the issue which is under complaint since 23.10.2021. My sons are suffering as their exams are on.

Regards
Shankar Bhushan
ID 3665909

Our consumer No.[protected] in the name of our firm M/s. Amar Nath Nand Lal, Majith Mandi, Amritsar(PunjAb) We received one bill (july 21) in our GSTR2 instead of three bills for claim of GST (August & Sept 21) bills not reflect in our GSTR2. This is clear case that company collect GST from us but not deposit to government . After my repeated reminder they do not reply.

1 Complaint:
My internet is down since 22 October 2021 midnight, I have called the operator 30 times, but he hasn't picked my call. I have contacted the customer care 4 times as well and 4 tickets were created but no resolution has been made. Red Light is Blinking on LOS and PON is showing no light.

The Operator Name is Narinder and his cell number is [protected].

2 Complaint:
My previous complaint which is still not resolved is that the operator has installed low range and old modem. As my plan is 100Mbps, but due to low range I don't receive the speed even close to 50Mbps. He told us that he will change the modem within 2-3 days, but a month has gone but nothing is done. I have paid the full amount 1825 on the very day when the connection was installed.

Please, kindly look into this matter and do something to resolve it.

Customer ID: [protected]
Mobile Number:[protected]
Address: VPO Dharam Kot Bagga, Issa Nagar, Batala - 143505, Gurdaspur
Email: [protected]@gmail.com

Operator Details:
Name: Narinder
Contact Number:[protected]

Dear sir.
I had payed my bill but my account is deactivate. Kindly do needful

Dear sir mera comlaint resolved karwao mera net nhi chal rha h

Net slow

Hi,

I want to raise a complaint as my netplus broadband internet connection is not working since yesterday. I'have informed over phone call regarding the issue to one of your executive. After that nobody is picking up my calls. Your customer service is very poor. It's affected my work. Kindly resolve my issue ASAP or refund my payment i don't want this broadband service anymore

I have done net plus payment online mode on 9th Oct 2021. till now I have not got the payment receipt. I need the receipt to submit the account so please do the needful I will be very grateful. it is very urgent for me.

I paid Netplus broadband Cust ID [protected] for yealy plan paying INR 11780/- for IPTV and 200 mbps speed plan. Even after one month of taking plan, Iptv is not active and internet is very slow. Customer care is not helpful at all and i complained them many times. Complaint ticket number is 16255 which is open till date but no resolution at all. Very pathetic service from Netplus andci am feeling cheated.

On 06/10/2021 I paid my Netplus Broadband bill Rs8250/- through Internet Banking of Punjab National Bank at 08:06:45 AM. The same amount has not reflected in my Broadband account. I have written two mails to [protected]@netplus.co.in. But they have given no response. I have posted screen shot of payment successful . I have taken detail from my bank in that money is lying with CC AVEUE pVT. Kindly look into this matter.

My wifi is showing no internet connection.