Nextra Teleservices — Security refund issue - [protected]

wahid21

from Delhi, Delhi

Address:

New Delhi, Delhi, 110025

I had me connection closed in march 16. I was informed that i will get the refund security of 1500 after 1 month. I tried calling on april 16 and till now its still an pending issue.

After many follow up i as to provide me the contact person details so that i myself can go and return the modem and get the refund. But on contacting the local operator style craft, they deny providing the refund.

Now i am helpless and having no option other than calling or sending email to support, nodal or appellate. But they are also not responding

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Nextra Teleservices customer support has been notified about the posted complaint.

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Comments

iranum

from Mirzapur, Uttar Pradesh

2 /8/2016
abhishek jaiswal
company din not refund my money iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii...⇄

sudhirlak's reply, Sep 5, 2018

I am also unsatisfied to NEXTRA Please Go to consumer court charge will be only 100/- Rs for from submitting fee

[email protected]

from Gurgaon, Haryana

Customer id: 2094056 Please refund my security deposit. a company makes false claims without any support and delays payment for no reason. please donot make customers suffer. modem was returned in February after almost 6 months of pleading to take it back and no one showed up. also, i had to forgo 1000rs of recharge as i was repatedly told that i will not be refunded recharge and nextra failed to provide service for 3 months !

NEVER BUY NEXTRA!

bharat

sudhirlak's reply, Sep 5, 2018

I am also unsatisfied to NEXTRA Please Go to consumer court charge will be only 100/- Rs for from submitting fee

ankur2312

from Noida, Uttar Pradesh

Customer ID - 2073326

This company is a bunch of crooks, who are just interested in making money a any cost. Waiting for my modem refund since last 4 months and their is no status update from their side. Pathetic service, one should never ever go for nextra.

sudhirlak's reply, Sep 5, 2018

I am also unsatisfied to NEXTRA Please Go to consumer court charge will be only 100/- Rs for from submitting fee

[email protected]

from Gurgaon, Haryana

Hey ANkur,

I still havent heard back from any one. been more than an year now. this consumer forum says they notified Nextra but no update from any one.

any clue what to do next ?

Best

Nayaza Khan

from Mumbai, Maharashtra

It has been 5 months and my refund has not been sent. I am very upset. Please send my money I called customer care many times. But they always talk to wait. Therefore I request you to send my money to me. This money is very important to me.

Khaane ko paise nhi hai...Netra chor company hai...

shiv_kumawat

from Mumbai, Maharashtra

i had me connection closed in Nov 202. I was informed that i will get the refund security of 1500 after 1 month. I tried calling after 1 month and till now its still an pending issue.They collected rounter and other device from my home already.

I tried to call them again and again and wrote more than 100 mails on customer care. No response from nexetra side.

Now i am helpless and having no option other than calling or sending email to support, nodal or appellate. But they are also not responding.

How can i get the refund i dont know. Nextra is cheating with there customers.