NoBroker Complaints & Reviews

Dear sir/ madam,
I had requested for legal services to Nobroker. The payment was made in February 2024. However there has been no progress to my application. They also do not respond to my emails. Hence i would like to get a refund.
The booking ID LL-6252891 dated 18 Feb 2024
Services requested - Property tax name change and Electricity Name change
Amount paid: Rs.17, 998.00

I want to express dissatisfaction with the recent furniture work carried out by your team. Despite our patience and a waiting period of 20 days, the end result is far from satisfactory. The defects in the wardrobe are numerous and unacceptable:

Lack of Finishing: The wardrobe lacks proper finishing, leaving it incomplete and unrefined.
Poor Laminate Attachment: The laminate is inadequately attached to the ply, compromising the overall appearance.
Inaccurate Cutting: The cutting of drawers and hinges is imprecise, resulting in misaligned doors.
Large Hole: There is a conspicuous hole in one of the wardrobe doors.
White Laminate Removal: The white laminate inside the wardrobe has been

In order to get a rented house on 25th May, I purchased Nobroker Relax plan from Shriya, on 17th May, 2024.

I was assigned an Relationship Manager, Manjunath, who called me on 17th May evening and told me he will shortlist properties in the next hour. After that, nothing was done, 18th and 19th he was on leave and 20th I called him in the morning, he said he will shortlist properties but no reply.

I tried to get owner contact details but my mobile number and email are purposefully wrongly updated and inspite of sending mails and making calls they are not updating up correct email, probably because most updates on their website are old conctact where flats are already gone on rent.

this website is a fraud and needs investigation.

They just want to fool people in need and usurp their money. i Paid 7499+gst for this pathetic service.

i want a refund of my full amount.

Nobroker promised to pay Rs.1000 for no service given as compensation and mentioned the same in twitter and email. Asked me to send cancelled cheque and now they are now they are not responding.

I was sold Super Relax Plan by NoBroker sales person on the promise of a full refund if I get a rented property not from NoBroker. After I paid for the plan, they assigned me a relationship manager who was useless. It was me who was searching and shortlisting the properties, which was actually his job. And he did even call me form his end which agin was his job. I had to call everytime.

Somehow I got the property of interest directly from one of the owners not associated to NoBroker. I asked for refund, and they rejected saying that it is possible only in Money Back Plan. I reiterated that I was sold the Super Relax Plan by the sales executive (Ms. Anupama) saying that Refund is applicable in this as well. It is available in the call records. But the Greivance Officer said that he investigated all the conversations, and he did not find any such promise by her. I requested to provide the call records for my confirmation. Which he straightly denied.

They charged me Rs.8898 along with GST and now they are not fulfilling the promise. Its a case of pure FRAUD by NoBroker.

We have paid for packers and movers service through NoBroker on April24th2024 and team has enquired for details and agreed for a amount and asked us to pay advance of INR3000

Before day of pickup we have called multiple times for inspection but NB team didnt respond to our request, night before day of pick up after multiple attempts NB team has shared Pickup team details.

During pickup team has not raised any concern on items to pickup or informed us about change of pricing, once Items were picked and moved to warehouse NB team and Pickup team started blackmailing us saying items are more and we need to pay 100% to get our items delivered.

NB team has shown perfect unprofessionalism in providing service and cornering customers by holding goods and asking to pay excess amount

We have paid no broker for the following services
Khata transfer + Tax Assesment + Electric meter name transfer 2POA

Booked by - (AK Bansal ) [protected]

We have book this service on 21 Jan 2024 mail document attached and after non delivering of services we have ask to refund our amount. We have spoken to Hemanth Kumar, Prabhanshu Kumarm, Ujwal and M.karthik but after multiple follow up and call they come on call or send a mail.

No Broker has confirm on mail that they will refund the money in 7 to 8 working and I have attached mail where you can see mail dated on 9th March 2024 from Prabhanshu Kumarm and when the date passed he not only not taking our call and stop replaying the mail. Then after lot of follow up on mail and call Mr. Hemanth Kumar has come as stated due to year end allow us some more time we will transfer the money. (Mail dated - @6-March-2024) again we have waited and again follow up multiple time we got a replay due to system error delay has happening.

I am registering a case on behalf of my father Adesh Kumar Bansal

REFUND OF MONEY OF RS. 40, 033.00. from NOBROKER

Below are the details of company mail ID.

hemanth.[protected]@nobroker.in, prabhanshu.[protected]@nobroker.in,
Legal Expert

Company Name -NoBroker Technologies Solutions Pvt. Ltd
Number[protected][protected]

This is the second complain i am registering is almost 2 months they are just delaying and saying we have transferred the money but not got the money till now.

Regards,
Aditya Bansal
[protected]
addy.[protected]@gmail.com
[protected]@rediffmail.com
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NoBroker customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2024
NoBroker Customer Care's response
Hi Aditya, we ensure that the legal process is completed within the timeframe already provided. Furthermore, any applicable refunds are always processed promptly from our end. However, we are currently checking internally on this and will keep you posted as soon as we receive the current status.
Verified Support
Apr 19, 2024
NoBroker Customer Care's response
Hi Aditya, we understand that your refund has been initiated and settled to your account. Therefore, we are closing your complaint. Please let us know if there is anything else we can assist you with.
Apr 21, 2024
Updated by Adityabansal
No received the money yet . How you can close the complain we are writing the mail but no response
Apr 25, 2024
Updated by Adityabansal
Not getting any update from No Broker not replaying the mail not taking call.
Apr 29, 2024
Updated by Adityabansal
After repeated mail we are not getting any update from no Broker
Complaint comments 1 Comment
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Place a booking for moving the household items, service must be given on[protected]. despite of giving the service, there is no response from nobroker. it made me to book another partner to carryout the movement of goods.

Hi,
I took the costliest membership with no brokers, relaxed plan. However despite my numerous complaint and calls to customer care, my assigned relation manager (Aneem a) has not contacted even once.
I have repeatedly requested the relation manager for call back, but no calls attempted. I am a respected government gazetted officer and i am actually finding it so strange to see such unprofessionalism action on part of no broker. I am not in any mood to continue with such a firm whom i just can not trust. Please see the history as how man call me even once. I do not want to tarnish the firm on social media but request to refine your process.
I strongly request to refund my amount and please take action against such relation manager who are putting down the reutation of the firm.

Hi
I requested for the AC installation through NoBroker App, Booking id HS[protected], paid Amount Rs. 1, 748. Technician attended, and after seeing, he asked to get AC Service and asked to take more accessories so that they can make more money. I disagreed and asked to cancel the installation. Technician left the house by saying he is unable to get customer care or can cancel from the app.

Beside many calls and nobroker chat, i am not getting my refund. Looks like they is no proper resolution model for cancellations and refunds in the app and customer care number.

It's been over 2 weeks since I signed up with Nobroker company, and I'm starting to feel like I've been misled. Despite this time passing, there hasn't been a single visit from a field officer, nor have any properties been recommended to me that match my requirements. It seems like there's a significant lack of oversight in management operations. I made numerous calls to lodge my complaints with the company and even wrote to them as per their advice. I am seeking a refund of my plan they sold me. Please assist.

I am a premium customer of NoBroker, subscribed to Complete Buyer Assistance with Khata transfer+ BESCOM transfer+Tax Name change package (35, 000 INR), Property search plan (1, 700 INR), NoBroker Negotiation plan(60, 000 INR).

Recently, I had planned to buy a 3BHK property in Bangalore using NoBroker service, with NoBroker RM's taking care of the entire conversation between myself and the seller of the property. I paid the token amount of 50, 000 INR on 21 Feb 2024. During the token amount payment process, my RM Pravalika, had assured me that I would be getting a full refund on the token amount incase I do not go ahead with the purchase due to some issues with the process.

Unfortunately, I had to call off the purchase since I was not able to avail loan from reputed banks (HDFC, ICICI, Axis, SBI). I immediately notified my RM regarding my decision to avoid further delays from my end. The RM assured that they will take care of the refund process. However, when I observed that there were no actions taken for 7 days, I followed up with RM. RM requested me to speak to the seller directly for refund.

Upon conversation with the seller, I got to know that I would only be getting 50% of the refund amount. He told that he has specifically informed about this clause to NoBroker while finalizing about the token amount payment. But this was not conveyed to me by NoBroker.

The seller also stated that he had particularly mentioned to NoBroker about the property not being qualified for loans from HDFC, Axis, ICICI, SBI, with PNB and LIC being the only qualified loan provider. This information was also not shared with me by anyone from NoBroker, which could have prevented me from going ahead with property purchase and token amount payment.

After lot of conversation with the seller, I was able to get a refund (on 9th Mar 2024) of 30, 000 INR only. Since the issue is primarily due to NoBroker not providing complete information given by the seller to me, I
requested NoBroker to help me get the refund for the remaining 20, 000 INR. They assured me that they will help me get the amount, and even called me up one day saying the dispute with the seller is settled and the amount will reflect in my account shortly. But I didn't get the amount from them till date.

Due to all the issues, me and my wife have lost trust in NoBroker service and are hesitant to go ahead with their services. I would request you to help me provide the refund for the remaining token amount (20, 000 INR) and also the reimbursement for the paid services that we have availed from NoBroker [Complete Buyer Assistance with Khata transfer+ BESCOM transfer+Tax Name change package (35, 000 INR), Property search plan (1, 700 INR), NoBroker Negotiation plan(60, 000 INR)]

I have a fraud transaction for my indusind bank credit card last four digit 3937 amount 85387.68 please sir help me refund my amount

I have bought freedom plan. But I am unable to fetch owner's contact details by the past one week.

Nobroker complaint department repeatedly saying wait for 24 hours and the problem is technical issue. There's no TAT for technical issue. If the problem get resolved we will intimate you through mail.

No refund for freedom plan.(I get different version in it)

The subscription is prepaid. But when ask for services the answer is irresponsible, un professional and rude.

I should have called atleast 20 times without luck

I am an NRI and own an apartment in Bangalore which I rented to a tenant via nobroker. Here are all the things that are wrong with NoBroker.

1. It has been more than two months and I still have not received my deposit (1L rupees) and March and April rents.
2. I gave my IFSC and bank info to them and they say they are unable to send me the money. I checked separately with a friend and that account can receive money.
3. Emails never get a response. And when I do get a response after a week, that email will have nothing to do with the questions I have asked.
4. Property manager's attitude and work ethic is beyond hopeless.
5. They don't pick up calls and do not return calls.

NoBroker's service is extremely poor and frustrating. I am in the process of getting out of my contract with NoBroker and I strongly advise everyone to stay away from NoBroker.

I am writing to address a significant issue with NoBroker's Packing and Moving service. I currently facing a troubling situation with the service for my relocation my belongings from Kattupakkam to Valasarvakkam. Despite confirming my move and paying a token amount, no communication was received, and the assigned vehicle was not in optimal condition. Despite my attempts to seek assistance, the issue remains unresolved. Your intervention to rectify this situation is urgently needed. I eagerly anticipate a swift resolution.

I am writing to express my dissatisfaction with the service provided by NoBroker, regarding my subscription for finding rental accommodations. Despite purchasing a subscription (1178 INR) with the promise of accessing 25 contacts, I have encountered numerous issues and discrepancies which have severely hindered my ability to secure suitable housing.

Firstly, out of the 8 contacts I have viewed thus far, a significant portion have been unresponsive to calls and messages through the NoBroker platform. This includes instances where I received notifications indicating the availability of tenants, only to be met with silence upon attempted contact.

Furthermore, some advertisers have provided misleading information, such as failing to mention specific roommate preferences or demanding payments for property visits without prior disclosure. Additionally, properties listed as available have turned out to be already rented, rendering my subscription contacts effectively useless.

Despite following NoBroker's recommendation to report these issues on the respective advertisements, I have not seen any improvement or received the promised reactivation of contacts. This lack of resolution has resulted in significant inconvenience and financial loss on my part, as I have been forced to seek alternative accommodation arrangements and incur additional transportation expenses.

Attempts to address these concerns through customer service channels have been met with dismissiveness and unresponsiveness, further exacerbating my frustration and dissatisfaction with the company's handling of the situation.

I hereby request immediate action to rectify these issues, including a refund for the subscription fee paid. I trust that you will take this matter seriously and provide a satisfactory with the judicial assistance.

Sincerely,
SAJIL P S

I have signedup for a paid subscription to Nobroker's Seller Plan. I have several issues with the service of their key team members. I had even requested for a change of the relationship manager, but its only got worse.
a) They dont share the leads of buyers who have shown interest in property with me .
b) The leads are not followed up and over 50+ leads have been rejected by the executive without any proper explanation
c) The exeutve doesnt share even his own email id and even their own field managers unable to contact him.
When I tried to escalate to a senior management team, another of his own friend tries to fraudulently pose like a senior person and doesnt even register a formal complaint. I am in process of filing a formal court case against the company and specifically the perosnnel involved.

I am on Moneyback plan with Nobroker. Got the Property through my Colleagues and Not through No Broker. Emailed the Rental Agreement on 6th April 2024. The Allocated RM Guddeti Sasi Sai Ram has Checked and Confirmed that the Property is Not listed with Nobroker, hence will get my Refund. Till date no updates and Response. They just give a missed call and send a SMS & Watsapp saying, you are not responding, if you do not replyin 4 days then your refund will not be done.
No broker has done this twice. Instead of Refund, they are just Fiddling around to Squeeze, Snatch away the Money.
Think its Time to drag them to all the Possible options.

Praveen

We have paid no broker for the following services
Khata transfer + Tax Assesment + Electric meter name transfer 2POA

Booked by - (AK Bansal ) [protected]

We have book this service on 21 Jan 2024 mail document attached and after non delivering of services we have ask to refund our amount. We have spoken to Hemanth Kumar, Prabhanshu Kumarm, Ujwal and M.karthik but after multiple follow up and call they come on call or send a mail.

No Broker has confirm on mail that they will refund the money in 7 to 8 working and I have attached mail where you can see mail dated on 9th March 2024 from Prabhanshu Kumarm and when the date passed he not only not taking our call and stop replaying the mail. Then after lot of follow up on mail and call Mr. Hemanth Kumar has come as stated due to year end allow us some more time we will transfer the money. (Mail dated - @6-March-2024) again we have waited and again follow up multiple time we got a replay due to system error delay has happening.

I am registering a case on behalf of my father Adesh Kumar Bansal

REFUND OF MONEY OF RS. 40, 033.00. from NOBROKER

Below are the details of company mail ID.

hemanth.[protected]@nobroker.in, prabhanshu.[protected]@nobroker.in, rajan.[protected]@nobroker.in, [protected]@nobroker.in, mallaboina.[protected]@nobroker.in, [protected]@nobroker.in, ujwal.[protected]@nobroker.in, sajid.[protected]@nobroker.in, drona.[protected]@nobroker.in,

Legal Expert

Company Name -NoBroker Technologies Solutions Pvt. Ltd
Number[protected]-68531423

Regards,
Aditya Bansal
[protected]
addy.[protected]@gmail.com
[protected]@rediffmail.com