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NoBroker Complaints & Reviews

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Updated: May 15, 2026
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NoBroker reviews & complaints page 12

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U
U_123ks
Nov 15, 2023
Nov 18, 2023
This thread was updated on Nov 18, 2023
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I opted for freedom package for finding rent apartments paid money but whatever number they are providing are either fake or the person says I have no flat in that area or number not reachable
Is nobroker a scam for taking money from customer and then saying if you pay more you will get RM who will schedule visits for you?
NoBroker customer support has been notified about the posted complaint.
Hi There, we always do proper verification of all the customers who list their properties in our platform. However, we do have a Report Abuse (Flag shaped icon) feature which allows our users to report the properties. This option is placed right beside the shortlist option while searching for a property. Having said that, we'd request you to share your registered contact details so that we can discuss this in detail.
Hi There, we are closing your complaint as we are still waiting for your registered contact details which is required to investigate your issue. Please reach out to us with the same to assist you further.
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    RohitKumarNahar
    Nov 15, 2023
    Nov 30, 2023
    This thread was updated on Nov 30, 2023
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    Paint Service - Over Charged and Bad Customer response

    Address: Chennai
    Website: www.nobroker.in

    Urgent: Escalation and Disappointment Regarding Painting Service

    Dear Amit and Team,

    I am writing to inform that we are really disappointed with the painting service. We took paint service from Nobroker last year 2022 (Booking Id - HS 2541129) and charged for 1200 Sqft as total area. Currently, existing tenant vacated the property and before the new tenant coming in, we wanted to re-do the paint for the apartment....
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    sudhir229
    Nov 15, 2023
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    Hi,
    I am really frustrated the way I got trapped with the 100% commitment from No broker to sell the house. You called multiple times to take the plan(13000/-) so that you can sell the house ASAP(even committed to sell within one month).
    Although there is a refundable plan didn' told me to take that with the condition to sell the house with this plan and assigned the best RM, but after taking the plan the RM got changed immediately.

    But unfortunately there is no success even single for the negotiation with the pricing. Now there are only few days left and still no progress and not sure no broker can sell my house.

    No-broker should be transparent enough whether they can sell the house or not if not they should refund back the money or provide free service till its been sell by them. As the local dealers take money only after they sell the house.
    For me taking the paid service is just a trap as they can not sell within 3 months and again ask for renew the plan and which they expect to keep on going. Please don't fool the customer with false commitments.

    Without any paid plans few of my friends sell their house at same location with good prices with leaser time. This gives me feeling taking the no broker plan is a waste of time and money.
    NoBroker customer support has been notified about the posted complaint.
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      uttam1995
      Nov 14, 2023
      Nov 15, 2023
      This thread was updated on Nov 15, 2023
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      This company offered money back with this plan and i signed on 10th May, 2023 by paying ₹27, 817.32
      Their staffs are useless. I handed over the key and asked him to do inspection. Their RM (Naga Pavan) would call every week and read out written report in a most unprofessional way. Any question he won't be answered. After 3-4 months, one day he asks me what is the land mark near the apartment. So all the reports of visiting apartment or taking the client to apartment was false. He didn't even read the listing details at their website where landmark is written. After that they extended the listing and changed RM. New RM wasn't different and he was doing same reading out every week. After two months he also asks me if there is any tenant inside or where is the key. I handed over the key to NoBroker in May 2023 and now he is asking where is the key.

      They are scam and just give false report over phone specially to NRI who are far and can not verify anything they say. They must return my fee which was paid to them.
      NoBroker customer support has been notified about the posted complaint.
      Hi Uttam, all our relationship managers are qualified professionals and they always make every effort to find a suitable buyer for your listed property. However, kindly share your registered contact details so that we can investigate your concern and do the necessary ASAP.
      uttam1995's [Complaint's author] reply, Nov 15, 2023
      If they are qualified and trained professional then something is seriously wrong in your recruitment process and training. I wish i could record and how poor communicator they are. If you don't try to understand what i am saying then i believe you need to just stop saying lies here. I have explained level of your last two RMs. They are lowest level of RM i ever faced that after 4 months they ask me what is the landmark sir? where is the key sir? do you have tenant sir? And the field RM is another level of ### who just left the apartment window open which made the apartment so dusty!!! After all these things, If this is your attitude then let me tell you that I will make sure you loose at least 10 times of money which you charged me for this useless "no service"!!!
      uttam1995's [Complaint's author] reply, Nov 25, 2023
      I just got the key back and went to check the apartment. You ### you left the water tap open and gain balcony door open. You are worst !!! I wish I can post video of what I saw in apartment when I entered. You are criminals
      uttam1995, I am going through same issue I have even escalated to their CEO but no response, can we work together on this I smell this fraud and scam from nobroker. I want to build a case to get some investigation in this company.
      uttam1995's [Complaint's author] reply, Nov 15, 2023
      you read any comment, everybody is complaining same thing!!! RM is useless. they just waste time in giving useless feedback. They are all bunch of ### taken from street having no proper education and training!!!
      NoBroker Customer Care's response, Nov 15, 2023
      Verified Support
      Hi Vijay, we comprehend your disappointment. Kindly allow us some time, we will certainly get back to you with an update asap.
      Hi Uttam, as requested earlier, please provide us with your registered contact number so that we can look into your issue and provide you with a resolution.
      uttam1995's [Complaint's author] reply, Nov 24, 2023
      You have my registered number.. why u ask the number and u want me to mention my number here? You have no sense!!!
      I haven’t found a single good review about you. And be sure if u don’t refund my money, every social media will be painted with your name as scammer. Nobroker is a worst service provider. I wish I can rate u negative everywhere
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        Kailash171997
        Nov 11, 2023
        May 7, 2024
        This thread was updated on May 7, 2024
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        Website: www.nobroker.in

        Please note have recharged for no broker relax plan for Rs 3538 on 28th October and i Have started to search the home, as this is relax plan there have assigned me one Relationship Manger and there mentioned that she will guide for you regarding home search, as i Hvar to shortlist the home, then she will call to Owners to fix schedule to visit that home, as we self have shortlisted 10 homes and have visited all and have mentioned one home that am not fully satisfied like regarding paint issue, no Maintenace and some other issue and she mentioned that sir you can give the token charges to owners and hold the house and after that also we can search for better house in no brokers and clear asked her that can I pay the token charges after that also can able to search the home and she mentioned yes, as am not have any past experience in no broker regarding searching home and have said okay will do and have given token charge of Rs 1000 to owner and blocked on 5th November and after that also am searching home in no brokers and have shortlisted some house on Sunday night to call on Monday morning and when i used my relax plan to taken number it was blocked on Monday 6th November and have informed to the relationship manager and she said sir it is technical issue and have called here for whole day she mentioned it is technical issue and when am called to support team of no brokers there mentioned your relationship manger have confirmed your property and the account as been blocked and after that also have called here again she mentioned same technical issue for one whole day and the EOD the some supervisor name Prasana called and he said your account is blocked when you fixed one home, as I said your relationship manager have mentioned me that i can search home even through i paid token charges, if she have told like if your subscription will be blocked once you token charges means i would have waited and have searched home, as it is only one week of my subscription and he said sir sorry it is her mistake or what we will check and we are not able to reactive your account and have later cancelled the appointment of that home and taken back the token charges from owner and owner also genuinely accept our issue and he accepted for cancellation and after that owner is started to post the add again, but for me there are saying that it is your mistake sir you have cancelled home and i have said it is for genuine reason and owner also accepted and there are not reactivating the relacx plan and also no proper reply for them.

        The issue is started when relationship manage said wrong information regarding relax plan that you can even search home even if you give the token charges to one home and i have even reconfirmed with her and she said same you can search, as am new to no broker rent search i have trusted here words and blocked the home, and after that one whole day he wasted me thta keep on saying the account is blocked due to technical issue
        Dec 17, 2023
        Complaint marked as Resolved 
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Nov 14, 2023
        NoBroker Customer Care's response
        Hi Kailash, as per the update, we would like to inform you that your plan has been reactivated and our team have assigned a new relationship manager for you. Hence, we are closing your complaint. Please let us know if there is anything else we can do for you.
        Kailash, don’t reactivate the plan and this is what these nobroker people want to do. They will finish time for that by giving u fake report of checking up with different people and then time will be finished. You will have to pay again and no refund !!! Be sure u won’t get any service from these people. So many people have lost their money for their refund promise and they are biggest scam. They are crooks of highest order.
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          Karan_Mehra
          from Pune, Maharashtra
          Nov 7, 2023
          Dec 11, 2023
          This thread was updated on Dec 11, 2023
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          Address: PUNE

          I had paid advance of Rs.15, 000 to NoBroker Renovations on 26th October for some renovation work for my apartment Pune. However, I wasn't happy with the way the project was bring handled since some of the nitty gritties were not clearly explained upfront and numerous levels of communication. Hence, I requested for a refund the very next day i.e. 27th October.

          While i was in my right to claim for a refund within 72hrs of paying the advance monies (as per the terms and condition specified by NoBroker in the estimated quote basis which advance was paid), the escalations manager (Mr.Bharath Krishna) vehemently denied to refund the advance monies and I was informed that he is the sole decision maker. I haven’t received a call back despite several emails and personally calling 20 times on the registered number of NoBroker Renovations. Infact, I also tried calling on the personal mobile number several times of Mr.Bharath Krishna and Mr.Mayur Badhe (Project Manager) but have not received any response. In some instances, even ongoing calls have been disconnected by the NoBroker staff with no facility of calling back or reaching out to a senior team (who can handle escalations over and above the specific individuals named earlier).

          I am surprised that refund can be denied to a customer (contrary to the T&C specifically communicated in black and white by NoBroker to customer). If this fact would have been clearly communicated to me upfront, I would have not proceeded with paying the advance monies itself. It's even more frustrating for me that I have since not received a positive response from any of the numerous persons involved in this project (either email or whatsapp), who were infact inundating me with several calls when the balance monies were due for payment.
          Dec 10, 2023
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Verified Support
          Nov 09, 2023
          NoBroker Customer Care's response
          Hi Karan, we have experts who are committed to providing in top-notch renovation services to our valued customers, ensuring accurate and prompt responses. Additionally, whenever you are eligible for a refund, we'd never delay initiating the same. However, share your registered contact details so that we can check and do the necessary asap.
          Verified Support
          Dec 11, 2023
          NoBroker Customer Care's response
          Hi Karan, we understand that our team has previously notified you that a refund is not feasible in accordance with the terms and conditions. Therefore, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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            Madhulika Pawale
            Nov 6, 2023
            Dec 13, 2023
            This thread was updated on Dec 13, 2023
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            I m not satisfied with performance of my RM.
            I m very much disappointed and dissatisfied with his performance.
            He gave me very few useful options till now.
            It has been more than 2 weeks since registration, still I m at the same position.
            He is just wasting time and days.
            Many days were gone blank without any lead.
            Even I complained about him nearly 3-4 times till now, but nobody is paying attention to it properly.
            They r just making me to adjust with him and not changing him.
            I requested them right frm begining that I want change of my RM. But they r not responding properly and not changing him.
            I paid money, and it is a headache for me.
            My house hunt is far off, my time is getting wasted in complaining and keeping his track.
            Still nobody cares. The Tenant Servicing Team doesn't care.
            I m really shocked to see this that they dnt even care for their customer.
            They dnt Value their customer.
            Nobody is solving my problem in a proper way, and giving me satisfactory solution.
            I m really fed up of complaining, still they dnt bother.
            Their Service is not up to date.
            NoBroker customer support has been notified about the posted complaint.
            Dec 13, 2023
            Updated by Madhulika Pawale
            Dear Consumer Complaint,

            I want to inform you that my issue has been addressed by Nobroker team.
            One of their representatives, Seema Nagaraj, Unit Head, Tenant Servicing spoke to me and understood my concern.She belongs to the tenant servicing team.
            Accordingly they guided the RM and also apologised for the inconvenience caused.
            They even extended their service to me as a makeup for my loss.
            I really appreciate your kind support to me.
            I am very much thankful to you for helping me and supporting me.
            Thank you so much Consumer Complaints Team.

            Regards,
            Madhulika.
            Hi Madhulika, our relationship managers always do their best to send good leads as per your requirements. However, kindly share your registered contact details so that we can check and do the needful asap.
            Madhulika Pawale's [Complaint's author] reply, Dec 13, 2023
            Dear Consumer Complaint,

            I want to inform you that my issue has been addressed by Nobroker team.
            One of their representatives, Seema Nagaraj, Unit Head, Tenant Servicing spoke to me and understood my concern.She belongs to the tenant servicing team.
            Accordingly they guided the RM and also apologised for the inconvenience caused.
            They even extended their service to me as a makeup for my loss.
            I really appreciate your kind support to me.
            I am very much thankful to you for helping me and supporting me.
            Thank you so much Consumer Complaints Team.

            Regards,
            Madhulika.
            Dear Consumer Complaint,

            I want to inform you that my issue has been addressed by Nobroker team.
            One of their representatives, Seema Nagaraj, Unit Head, Tenant Servicing spoke to me and understood my concern.She belongs to the tenant servicing team.
            Accordingly they guided the RM and also apologised for the inconvenience caused.
            They even extended their service to me as a makeup for my loss.
            I really appreciate your kind support to me.
            I am very much thankful to you for helping me and supporting me.
            Thank you so much Consumer Complaints Team.

            Regards,
            Madhulika.
            NoBroker Customer Care's response, Dec 15, 2023
            Verified Support
            Hi Madhulika, thank you for notifying us that the issue has been addressed. Please feel free to reach out to us if in need of further assistance.
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              mohammedfarhan
              from Hyderabad, Telangana
              Oct 31, 2023
              May 7, 2024
              This thread was updated on May 7, 2024
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              Address: Hyderabad

              On 26th October I took the so-called premium service of cleaning 2 BHK vacant home. The cleaning was done very badly.

              Here is the video: https://youtu.be/eChsb1AT1U0?feature=shared

              I asked them for rework on my bathroom. Before the sale, they promised that if anything happens they will do the rework in 24 hours.

              My booking ID is HS-9023757. It is been 4 days. The company has not taken any action.

              I'm looking for a full refund now. If failed to do so I will be moving to the consumer court. Because they did promise me multiple times that if I'm unsatisfied they will do the rework. Now I have to move into the home. They have not responded yet. So please help me with a full refund.
              NoBroker customer support has been notified about the posted complaint.
              Hi Farhan, we would like to inform you that the compensation has already been settled in your account, as the cleaning was not up to your expectations. Hence, kindly let us know if there is anything else we can assist you with.
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                mohammedfarhan
                from Hyderabad, Telangana
                Oct 31, 2023
                Oct 31, 2023
                This thread was updated on Oct 31, 2023
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                Address: Hyderabad

                On 26th August I took the so-called premium service of cleaning 2 BHK vacant home. The cleaning was done very badly.

                Here is the video: https://youtu.be/eChsb1AT1U0?feature=shared

                I asked them for rework on my bathroom. Before the sale, they promised that if anything happens they will do the rework in 24 hours.

                My booking ID is HS-9023757. It is been 4 days. The company has not taken any action.

                I'm looking for a full refund now. If failed to do so I will be moving to the consumer court. Because they did promise me multiple times that if I'm unsatisfied they will do the rework. Now I have to move into the home. They have not responded yet. So please help me with a full refund.
                NoBroker customer support has been notified about the posted complaint.
                Hi Farhan, we always provide a seamless cleaning service to all our customers. However, kindly allow us some time, as we have highlighted this to the relevant team and will get back to you with a resolution.
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                  vijays2003.vs
                  Oct 29, 2023
                  Nov 1, 2023
                  This thread was updated on Nov 1, 2023
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                  I availed 24, 999/- plan it was told I will be getting service for entire life. Considering i am NRI, I cannot hold adhaar card, hence agreement cannot be made I knew this but agent insisted they could. I asked them to confirm and i was assured that is the case. After repeated request to confirm I got the legal team on call and they confirm that agreement cannot be made using Biometric mean the agent was claiming (Employee name Kunal and Naveen)
                  After 3 days follow up clarification I suggested best way forward is POA (power of attorney) as I was already in india for 10 days this could be executed.
                  I was assigned Gopinath as my professional as customer relationship manager. Who assured that POA will be done in 2 days.

                  Then Ashish from agreement team contacted me and sent me agreement paper. I insisted that considering POA is not done there is no use for agreement. But he told fill agreement paper and based on those detail POA will be made. I send the form sent to me that was essentially an Agreement not POA. For 4 days nothing happened. They also double charged me for POA (Rs 8000/- two times).
                  I called Gopinath again and he assured things are fine and i dont have to worry. By that time i had to return to india, one day before I left india they mr Vinod emailed me with POA to be filled.
                  This was of no use as i was returning to US.
                  I asked to cancel agreement. I am since then following up for refund but have not received my 24, 999/-
                  I have exchanged more than 500 emails in this regard, multiple people and case has been raised but nothing to avail.
                  No flat showing, no rental agreement, NO POA nothing was done and agony caused is not worth time. Utterly unprofessional company

                  I even received message from the company employees saying NoBroker is Cheater somehow they came to know only after joining and looking out.
                  DO NOT DEAL with them
                  NoBroker customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 30, 2023
                  NoBroker Customer Care's response
                  Hi Vijay, we take pride in delivering agreements within the designated timeframe without any additional charged beyond the initial quote. Additionally, we are committed to ensuring the prompt initiation of refunds whenever you are eligible. Your concern has been escalated to our team, and one of our experts will certainly get in touch with you asap.
                  Nov 01, 2023
                  Updated by vijays2003.vs
                  Dear Team,

                  This escalation has been going on for last 3 months, your internal employee ws tryong to coordinate escalation and was trying to resolve this issue for a month before he got fed up by your internal team and told me to escalate how ever i want. I can assure you more than emails 150+ emails have been exchanged but no resolution. Infact I have even escalated to your CEO first on Linkedin he then directed to his personal email 2 days ago.
                  Multiple people keep contacting me is of no use. Where your CEO has not even send an acknowledgement of email showing concern for this complaint.
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                    vijays2003.vs
                    Oct 29, 2023
                    Nov 1, 2023
                    This thread was updated on Nov 1, 2023
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                    I need refund for service that has not been provided by nobroker even after multiple follow-up no one has refunded my 24, 999/-
                    My email is vijays2003.[protected]@gmail.com, It was promised that as NRI i will be provided premium service and support but I have got none.

                    - It was told I will get POA and document done in 2 days, got charged 2 time 8000 RS/- that i have received refund.

                    -Without POA the properly cannot be rented and i have exchange more than 500 emails and 3 month I have not received my refund.

                    Dear nobroker,

                    I believe you missing my communication I need refund, not your service.

                    Your statements are changing every minute because after transfer of fund On call Ashish confirmed that funds are received so enough of excuses.

                    Please start refund process, i cannot trust the service where there is no transparency and truth to start with.

                    I repeat I cannot trust with my property and papers from experience 8 had till now.

                    Gopinath on call on 11th Aug ensured me the POA will be expedited and he will, ensure the same.

                    Refund 8000 for POA and 24, 000 for entire service.

                    As you can imagine dealing with nobroker instead of my property a good measure of your service.

                    Regards,
                    Vijay

                    On Sat, Aug 19, 2023, 5:15 PM NoBroker Agreements wrote:
                    Dear Customer,

                    This is to inform you that we have received your payment on 11th of August, but due to some operational reasons your payment was not reflecting in our records.
                    so we have waited for some time to get confirmation from our management team, As today we got confirmation that payment was updated and we started process.

                    Please share Details which are requested in previous mail. We will ensure that we will expedite process and will share POA document within 2-3 working days of receiving all documents from your end.

                    Regards,
                    P Vinod Kumar
                    Team Rental Agreement
                    NoBroker.in
                    On Sat, 19 Aug at 4:47 PM, Vijays2003. vs wrote:
                    Ask Ashish I sent the amended document same day and sent money. I got no confirmation. There was no call and response. Where as it was conveyed it will be done in 48 hours. So as mentioned POA cannot be executed on Saturday and Sunday.

                    PO draft was not shared, nor confirmed it was escalated but nothing I ng happened.

                    Please refund the money considering final draft of the PO was not shared at all.

                    Everyone was getting response till I paid fees. I conveyed to Gopinath as well am not getting response. He assured he will talk toAshish and revert .

                    I am still waiting. While youpushing and asking document when you know you will not be able to do PO over weekend is Bizzare.

                    Please work on refund and I hope you work on improving service in future as mentioned din previous email I would have interacted with minimum 10 people tilling paid fees then everyone went quiet. Purposeof servi e should be to streamline if Customer has to interact with 10 people not sure how this can work atleast for NRI customers.

                    ~
                    Vijay

                    On Sat, Aug 19, 2023, 3:08 PM NoBroker Agreements wrote:
                    ​Dear customer,

                    We have shared Email on a separate mail few days back, we didn't get any response on same and we have requested for documents for creating new POA,
                    If you are not having Aadhar you can share us your soft copy of Passport. As for POA Aadhar is not mandatory for any landlord.

                    We are sending same details here too, please share..

                    To make the Power of Attorney required documents as per mention below :

                    Landlord Passport front page & Power of Attorney both of Adhar card copy & PAN card.

                    Landlord & Power of Attorney both of Passport size photo copy

                    Landlord & Power of Attorney both of Thumb Impression & Signature

                    Electricity Bill & Index 2 copy

                    Please send me the old rental agreement copy.


                    PFA POA sample document and please fill mandatory fills which are highlighted in red letters

                    Regards,
                    P Vinod Kumar
                    Team Rental Agreement
                    NoBroker.in
                    On Sat, 19 Aug at 2:46 PM, Vijays2003. vs wrote:
                    Dear Vinod,

                    Lead does not matter as i have been clear from start POA has to be executed before I leave the country i.e. Monday morning. There is no POA for me to provide rental agreement authority.

                    This was promised to be executed within 48 Hours, and it has not happened.
                    I have got standard email asking for Adhaar card that i have made clear I am not applicable because I have OCI.

                    ~Vijay

                    On Sat, Aug 19, 2023, 2:37 PM NoBroker Agreements wrote:
                    ​Hi team,

                    Already replied on previous mail for same lead.

                    Regards,
                    P Vinod Kumar
                    Team Rental Agreement
                    NoBroker.in
                    17315119:244769
                    Vijay Sharma

                    NoBroker Agreements


                    Naveen Shivashankar Reddy;


                    Attached all email thread:

                    HI Vijay Sir,

                    Greetings of the day !!!

                    Sorry for the inconvenience and delay caused, I have already informed the team to revert back to you, If this is not done you can escalate these things.

                    Regards & Thanks
                    Gopinath Mohapatra
                    CPMS Servicing Team
                    NoBroker Technologies Solutions Pvt Ltd

                    Ph No : [protected]
                    E-Mail: gopinath.[protected]@nobroker.in

                    On Sun, Oct 29, 2023 at 8:16 AM Vijay Sharma wrote:

                    Are we getting anywhere with false promises and constant delays?
                    Let me know I am ready with my mail and all email trail of entire team which your CEO
                    Amit Agarwal claims "Glittering Goldfish" culture within the company.

                    I can show him exactly Glittering Goldfish effect is missing from the culture.

                    No timeline given, no service rendered, and customer has to follow-up for refund is shameful at best.

                    ~Vijay
                    ~
                    From: Gopinath Mohapatra
                    Sent: Wednesday, October 25, 2023 7:10 AM
                    To: Vijay Sharma
                    Cc: CPMS-UL's ; Ashish Singh ; Naveen Shivashankar Reddy ; Prabhakaran Kathiravan
                    Subject: Re: Refund of Fees

                    HI Vijay Sir,

                    Greetings of the day !!!

                    Sorry for the inconvenience and delay caused as Yesterday Inwas on week off, Please allow me some time to check with the concern team and I will try to get back to you with the resolution.

                    Regards & Thanks
                    Gopinath Mohapatra
                    CPMS Servicing Team
                    NoBroker Technologies Solutions Pvt Ltd

                    Ph No : [protected]
                    E-Mail: gopinath.[protected]@nobroker.in

                    On Tue, Oct 24, 2023 at 3:06 AM Vijay Sharma wrote:
                    Hi,

                    I am reaching out again for the refund that I am following up. Let me know what is outcome.
                    I will be reaching out to you CEO, if no one can help with this considering Amit Agarwal claims "Customer service is paramount" I want to highlight in efficiency and lack of service.

                    My patience here is truly running out here.

                    ~Vijay

                    From: Gopinath Mohapatra
                    Sent: Monday, October 16, 2023 10:02 PM
                    To: Vijay Sharma
                    Cc: CPMS-UL's
                    Subject: Re: Refund of Fees

                    HI Vijay Sir,

                    Hope you are doing well !!!

                    Sorry for the inconvenience and delay caused, Please allow me some time to check with the concern team and I will try to get back to you with the resolution.

                    Regards & Thanks
                    Gopinath Mohapatra
                    CPMS Servicing Team
                    NoBroker Technologies Solutions Pvt Ltd

                    Ph No : [protected]
                    E-Mail: gopinath.[protected]@nobroker.in

                    On Tue, Oct 17, 2023 at 5:31 AM Vijay Sharma wrote:
                    Is there any update on the refund?

                    ~Vijay
                    From: Gopinath Mohapatra
                    Sent: Thursday, October 12, 2023 10:22 PM
                    To: Vijay Sharma
                    Cc: CPMS-UL's
                    Subject: Re: Refund of Fees

                    HI Vijay Sir,

                    Hope you are doing well !!!

                    Sorry for the inconvenience and delay caused, Please allow me some time to check with the concern team and I will try to get back to you with the resolution.

                    Regards & Thanks
                    Gopinath Mohapatra
                    CPMS Servicing Team
                    NoBroker Technologies Solutions Pvt Ltd

                    Ph No : [protected]
                    E-Mail: gopinath.[protected]@nobroker.in

                    On Fri, Oct 13, 2023 at 7:41 AM Vijay Sharma wrote:
                    Hi Team,

                    I want definate date for refund of my money I have been patient and following up for refund
                    I have probably spend more time following up ticket #18309883 was also created.

                    Give me the name and email of person who is handling the case. Else give me escalation point.
                    My next step would be to get hold of CEO, CFO and Complaint to relevant authority.

                    Regards,
                    VIjay Sharma

                    From: Gopinath Mohapatra
                    Sent: Friday, September 22, 2023 10:31 PM
                    To: Vijay Sharma
                    Cc: CPMS-UL's
                    Subject: Re: Refund of Fees

                    Hi Vijay Sir,

                    Greetings of the day !!!

                    Kindly accept My apology for the delay and the inconvenience caused. As I am not the relationship manager so I will check with the concern team for the refund and update you.

                    I am not connected with you for any payment but I will check and update this case on priority basis.

                    Regards & Thanks
                    Gopinath Mohapatra
                    CPMS Servicing Team
                    NoBroker Technologies Solutions Pvt Ltd

                    Ph No : [protected]
                    E-Mail: gopinath.[protected]@nobroker.in

                    On Sat, Sep 23, 2023 at 6:39 AM Vijay Sharma wrote:


                    Dear Gopinath,

                    I am assuming that because my refund has not been processed you continue to be my relationship manager.

                    Can you please help get my refund? As you can see from mail trail I have been trying for a while because service was not rendered to me.

                    I was sure that I made a bad choice in first week itself, this delay is just reconfirming.

                    I want to know when will I get refund so nobroker don’t waste my time further. Before I look other options for escalating.

                    Regards,
                    Vijay Sharma

                    From: Gopinath Mohapatra
                    Sent: Monday, 11 September 2023 11:50 PM
                    To: Vijay Sharma
                    Cc: NoBroker
                    Subject: Re: Refund of Fees

                    HI Vijay Sir,

                    Greetings of the day !!!

                    I have informed the concern team to check and update on the refund status.

                    Regards & Thanks

                    Gopinath Mohapatra

                    CPMS Servicing Team

                    NoBroker Technologies Solutions Pvt Ltd

                    Ph No : [protected]

                    E-Mail: gopinath.[protected]@nobroker.in

                    On Tue, Sep 12, 2023 at 5:36 AM Vijay Sharma wrote:

                    Hi Gopinath,

                    I am still waiting on response from your team on refund of my 24, 999/- Rs. I am not availing your service and nor I have received any. Please initiate the refund at earliest.

                    Order ID #[protected]

                    Regards,

                    Vijay Sharma

                    From: NoBroker Agreements
                    Sent: Thursday, 7 September 2023 12:01 AM
                    To: vijays2003.[protected]@gmail.com
                    Subject: Re: Steps for filling Draft

                    ​Dear Customer,

                    As we confirmed you that Rs 8000/- for second payment was already initiated from our end, and its pending from back end team. once they approve amount will be credited to you very soon.

                    Please find mail id of CPMS team member.
                    gopinath.[protected]@nobroker.in





                    Regards,

                    P Vinod Kumar

                    Team Rental Agreement

                    NoBroker.in

                    On Thu, 7 Sep at 3:39 AM, Vijays2003. vs wrote:

                    Dear Vinod,

                    Thank you for your response. Let me know when RS 8000/- is reimbursed I will confirm at my end.

                    Can you please provide email for CPMS department or put me in touch with someone there? as I have found dealing with various department an uphill task.

                    ~Vijay

                    From: NoBroker Agreements
                    Sent: Monday, 4 September 2023 8:26 PM
                    To: vijays2003.[protected]@gmail.com
                    Subject: Re: Steps for filling Draft

                    Dear Customer,

                    Thank you for confirming on credited amount.

                    Rs 24999/- i hope you have paid for CPMS Department, as that is different team and they will take care.

                    Rs 8000/- which you have paid for second time by mistake will be refunded to you soon from our end.

                    Regards,

                    P Vinod Kumar

                    Team Rental Agreement

                    NoBroker.in

                    On Tue, 5 Sep at 5:46 AM, Vijays2003. vs wrote:

                    Hi Vinod,

                    Confirming I have received 8000/- Rs today morning.

                    So 24, 999/- and 8000/- is left for you to revert.

                    Regards,

                    Vijay

                    From: Vijay Sharma
                    Sent: Monday, 4 September 2023 9:11 AM
                    To: NoBroker Agreements
                    Subject: RE: Steps for filling Draft

                    Hi Vinod,

                    I have not received any refund till now. I will confirm if I receive anything.

                    In meanwhile can you provide transaction details.

                    Also who is working on refunding 24, 999/- As I believe you are only looking into rental agreement/ POA refund.

                    Regards,

                    Vijay Sharma

                    From: NoBroker Agreements
                    Sent: Monday, 4 September 2023 5:47 AM
                    To: vijays2003.[protected]@gmail.com
                    Subject: Re: Steps for filling Draft

                    ​Dear Customer,

                    Thank you for confirming on payment.

                    Can you please confirm that Rs 8000/- is received from your end in your account.

                    Regards,

                    P Vinod Kumar

                    Team Rental Agreement

                    NoBroker.in
                    NoBroker customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 30, 2023
                    NoBroker Customer Care's response
                    Hi Vijay, at our company, we value transparency and ensure the prompt initiation of refunds whenever you are eligible. Your concern has been escalated to our team, and one of our experts will certainly get in touch with you asap.
                    Nov 01, 2023
                    Updated by vijays2003.vs
                    When no service is rendered "whenever you are eligible." what eligibility are you guys claiming? When no flat shown, no picture taken, no key exchanged, no POA, no agreement made. Refund the money i have been waiting for 3 months.
                    Transparency and prompt initiation whenever eligible?? Have you seen above email thread nothing was done. Refund money. You guys should be paying inconvenience fees on top of what i provided as amount of time I am spending more time on follow-up.
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                      A
                      Adila Matheen
                      from Chennai, Tamil Nadu
                      Oct 29, 2023
                      Nov 23, 2023
                      This thread was updated on Nov 23, 2023
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                      Resolved

                      Website: www.nobroker.com

                      Hi
                      I bought an apartment and wanted to paint before moving in, Contacted no broker, the supervisor came from their side for inspection at least 6 times and finally gave the quote, I told them to do a good job, the house was painted already in premium emulsion, no broker promises are wall health check up, warranty/ guarantee for 1 year against bubbles and cracks and many more, so I was rest addured and went ahead with their services. After 8 days of painting, the paint started peeling and bubbles and cracks started appearing, noticing this I called the supervisor for which he would not respond to my calls and messages, finally I had to call complaints department and explain for which they said that they cannot do anything about this. It is so mean, they are nothing but cheaters, I lost my money, peace and walls of my home. I want to raise a complaint about this, All their promises are false, I feel cheated, please help. I request people not to waste their money and peace by taking no broker services
                      Dec 8, 2023
                      Complaint marked as Resolved 
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 31, 2023
                      NoBroker Customer Care's response
                      Hi Adila, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
                      Hi Adila, at our company, we maintain a track record of providing top-notch painting services to our valued customers, ensuring accurate and prompt responses. However, share your registered contact details so that we can check and do the needful asap.
                      [protected] is my contact number
                      Adila Matheen's [Complaint's author] reply, Oct 31, 2023
                      91767 86870 is my number
                      Hi Adila, we understand that our team has previously reached out to you and determined that the issue is with the structural factors, which fall outside the scope of our warranty. Therefore, there are no further actions we can take in this regard. As a result, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                        J
                        juhi rajwani
                        Oct 29, 2023
                        Nov 7, 2023
                        This thread was updated on Nov 7, 2023
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                        Resolved

                        Worst experience with No Broker Movers and Packers

                        We booked no broker movers and packers service for our relocation to electronic city. No Broker people said they will charge me extra amount to provide premium services like professionals and safety of fragile items.

                        Little did i know that just want to mint money by taking bookings from people and dumping all my stuff ruthlessly everwhere in the apartment.

                        They sent smaller truck when i was charged for a bigger...
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                        R
                        rishabhbhalla
                        from Noida, Uttar Pradesh
                        Oct 28, 2023
                        Oct 28, 2023
                        This thread was updated on Oct 28, 2023
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                        Address: New Delhi

                        We booked painting service from no broker. Got a message from no broker official WhatsApp and app saying Nobroker professional "Tanveer" will visit our house for inspection and give quotation for service. His number is +91 [protected]. He came to our house, introduced himself as a no broker professional, looked at the property and what work had to be done, gave quotation of Rs 55, 000. My mom agreed to it and then to start service he asked for OTP. This OTP was sent from No broker only. Next day they started the work at my house. At the end of the first day of work he asked for 50 percent payment in advance saying that we have to pay so that they can procure materials for the job. My mom said ok and asked for details of making payment. He gave his personal bank account detail to which my mom objected and said why do we have to make payment to him directly and why not pay to no broker company account. He said this is how no broker works. They send no broker verified and employed contractors for job to whom we pay directly. Since he came to our house using info we shared with no broker and also took OTP before starting the job we were made to believe that he is working through no broker only.

                        The only reason we called no broker professional was so that work will be done professionally, otherwise we had many other options. Now the problem is that this Tanveer guy hired local unprofessional workers for the job. They have not used the promised quality of paints and not even promised number of coats. All over the living room the walls look shabby, there are many uneven textures and totally unacceptable quality of work.

                        When we asked him to fix the paint job he simply refused. When we said we will complaint to no broker he said do whatever you want, no broker will not listen to us as he gives them crores of business annually. He said he is a big time contractor and this is how he works. He is not fixing the paint job and also refusing to return our money.

                        After complaining to no broker we came to know that he has committed fraud and our service never started with the OTP. He has used info from no broker and took the job in his personal capacity. Now no broker is doing nothing. Everytime we call the customer care number and narrate the entire incident they say this is a serious matter and they will get back to us in 24 hours. We have called them almost 7-8 times and everytime they are giving the same answer.

                        Looks like nobroker is not taking this fraud seriously. Before taking legal action I thought I should use this portal. If you guys can help out please respond
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Rishabhbhalla, we employ professionals to ensure that the painting service is delivered expertly. Having said that, kindly share your registered contact details to investigate what went wrong and sort out the issue.
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                          P
                          Pankaj Damor
                          from Ahmedabad, Gujarat
                          Oct 28, 2023
                          Oct 30, 2023
                          This thread was updated on Oct 30, 2023
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                          Address: unknown

                          Hello Team,

                          On 22nd Oct 2023 i have received an text message on my number [protected] claiming that please access our portal to claim your credit card points and convert into cash, when i fulfill data on portal it request for otp and immetiately 1 by 1 with 3 otps 60, 777rs debited from my credit.

                          Name to transcaion broker is NoBroker technologies solution pvt ltd. i have also inform regarding this on call 1930 as well as to local police station. I also need help from higher authorities as this amount is very important for living needs.
                          NoBroker customer support has been notified about the posted complaint.
                          Hi Pankaj, as requested earlier, please provide us with your registered contact number so that we can look into your issue and provide you with a resolution.
                          Hi Pankaj, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.
                          Hi Pankaj, we understand that your payment has been successfully transferred to the beneficiary's account. Please let us know if there is anything else we can assist you with.
                          NoBroker Customer Care's response, Nov 24, 2023
                          Verified Support
                          Hi Pankaj, we acknowledge that our representative reached out to you, and we understand that you were initially dissatisfied with the painting service. However, we are pleased to note that the issue has since been successfully resolved. Please feel free to reach out to us if in need of further assistance.
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                            S
                            Swati2023
                            Oct 21, 2023
                            Nov 27, 2023
                            This thread was updated on Nov 27, 2023
                            Resolved
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                            Resolved

                            If you are thinking about engaging NoBroker for home renovation services in NOIDA, I hope this review helps you. No project plan shared, project completion delayed, poor quality work, bad quality material used, no one available to take your calls, you name it and they have the issue. What tops the poor experience is that they have no ownership of the project whatsoever, after you have paid the first 50% which is demanded upfront once you approve the quote. So pretty much you are stuck by paying 50% and then you are at their mercy to start the project and finish to the promised quality, which by the way never happens. Here are some pictures of status of the site 10 days after the project due date., dont miss the open hanging lose electrical work. I raised 2 complaints in the consumer court to be able to get someone from the project team to visit the site.

                            Would not recommend at all.
                            Nov 25, 2023
                            Complaint marked as Resolved 
                            NoBroker customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 25, 2023
                            NoBroker Customer Care's response
                            Hi Swati, we are closing this ticket for now as we haven't received your contact details which is needed to investigate the case. Please feel free to reach out to us with the same so that we can assist you further.
                            Nov 27, 2023
                            Updated by Swati2023
                            This complaint was resolved without proving any solution.
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                              sarveshwar mahapatro
                              Oct 19, 2023
                              Oct 19, 2023
                              This thread was updated on Oct 19, 2023
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                              I had a ICICI credit card fraud of Rs.49700 and Rs.49701 through NoBroker Technologies. How to raise a complaint if the money is still with NoBroker Technologies and not gone to the scammer?
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Sarveshwar, thank you for bringing this matter to our attention. At NoBroker, we want to emphasize that we never deduct any money without the explicit authorization of our valued customers. We are fully committed to providing a secure and transparent experience for all our users. To address your concern, we kindly request that you share your registered contact details with us so that we can swiftly resolve any issues you may have.
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                                D
                                Daydreamerbmf
                                from Paramakudi, Tamil Nadu
                                Oct 18, 2023
                                Oct 18, 2023
                                This thread was updated on Oct 18, 2023
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                                Address: Bengaluru

                                I found a house through this website while looking for a house to rent, i chose a day through the broker to visit this house. Because i liked this house, they immediately asked me to pay 6250 as advance through the nobroker agent. After making the advance payment i got contact from the landlord and told her that i am working as a lawyer. The owner of the house contacted me the other day and said that my husband refused to give the house and he was not ready to pay the broker fee. Then i told the owner of the house that i am ready to write you half of the money as broker fee. And the owner of that house refused to give me the house only because i am a lawyer. Then i contacted the no broker website and asked about the money before i paid but they didn't give any response and keep delaying it for another time. I have lost 6250 rupees as advance payment and am taking full steps to recover the money.. No policy is taken from the nobroker website.
                                NoBroker customer support has been notified about the posted complaint.
                                Hi There, we always want our customers to have a smooth & hassle-free experience. We would like to investigate this further and provide you with a resolution. Hence, we'd request you to share your registered contact details so that we can discuss this over a phone call.
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                                  N
                                  Naga Rushika
                                  Oct 13, 2023
                                  May 7, 2024
                                  This thread was updated on May 7, 2024
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                                  Hi
                                  Without my authorisation, amount has been debited to NoBroker Technologies.
                                  1.INR 40, 519.20 spent on ICICI Bank Card XX1004 on 11-Oct-23 at NOBROKER TECHNO.
                                  I sincerely request NoBroker Techno to refund my amount
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Rushika, we take pride in maintaining the highest standards and never engage in fraudulent activities. However, all our transactions are carried out with the acknowledgment of the customer. If there have been any misunderstandings, we are committed to making it right. Hence, please share your registered contact details, and we will address the matter promptly. Thank you for considering our services.
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                                    sivaraj.sundaresan
                                    from Chennai, Tamil Nadu
                                    Oct 12, 2023
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                                    Resolved

                                    Hi to the concerned person,

                                    We have paid money back plan more than 16 days ago. NoBroker representatives told there are many houses available for our requirements but post payment the representative didn't show houses based on our requirements, NoBrokers do not have property options. We are disappointed with poor customer response from RM, there is no phone calls or follow-ups from RM for home options. We tried to call RM and customer care for more than 10 times but there was no response. We are dissatisfied with service, and we have wasted time and money. We want refund immediately.
                                    Email ID: gowry.[protected]@gmail.com
                                    Oct 12, 2023
                                    Complaint marked as Resolved 
                                    Hi to the concerned person, We have paid money back plan more than 16 days ago. NoBroker representatives told there are many houses available for our requirements but post payment the representative didn't show houses based on our requirements, NoBrokers do not have property options. We are disappointed with poor customer response from RM, there is no phone calls or follow-ups from RM for home options. We tried to call RM and customer care for more than 10 times but there was no response. We are dissatisfied with service, and we have wasted time and money. We want refund immediately. Email ID: gowry.[protected]@gmail.com
                                    NoBroker customer support has been notified about the posted complaint.
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