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NoBroker Complaints & Reviews

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Last updated Sep 30, 2023
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NoBroker reviews & complaints page 10

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P
Phanindra Siram
from Bangalore, Karnataka
Apr 21, 2023
Apr 23, 2023
This thread was updated on Apr 23, 2023
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Dear team, I've bought property expert plan from nobrokers on 26feb 2023 which is valid for 3 months. When the customer service person called says there are many properties with suiys your requirements please buy the plan to help you. After RM assigned, he mentione the properties with your requirements are very few for which I need to write many emails, talk to their managers, etc which is a mental torture.

Due to my hectic offce I couldn't answer RM calls from last couple of weeks and I've passed the information in nobrokers chat to RM the same. But the RM mailed that your account/ plan will be deactivated as your are not answering the calls.

What is the logic for deactivation?? No grivience addressable policy nor any email shown.
+2 photos
NoBroker customer support has been notified about the posted complaint.
Hi There, we aim to provide proper and timely update through our RM and this kind of behavior towards our customers is really intolerable. Please share your registered contact number over the DM so that we can help you with a resolution.
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    Sachin B N
    from Bengaluru, Karnataka
    Apr 21, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:91 and 92 Basava Nilya Aishwarya Nagar Cross Ashram Road Bagalkothkar Layout Bijapur 586103

    For your reference, below are the summary of transaction(s) details:

    1. Rs. 24, 431.06 transaction no. 166066 with customer ID NOBROKER TECHNO on 29th March 2023

    2. Rs. 24, 437.14 transaction no. 866145 with customer ID NOBROKER TECHNO on 29th March 2023
    Apr 24, 2023
    Complaint marked as Resolved 
    My problem is not resolved, I have not received any call from the Company...
    NoBroker customer support has been notified about the posted complaint.
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      anshulg91
      Apr 21, 2023
      Apr 28, 2023
      This thread was updated on Apr 28, 2023
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      Booked an inspection for 19th Apr 2023, paid Rs 300. Service guy told gas has to be filled. He filled the gas took Rs 2500 upfront. Now today, that is 21st April 2023, I can hear hissing sound from ac and no cooling at all. I have reached 3 different customer care personnels all saying concern team will call back in 2 hours. But nobody is calling back. Please suggest how can I get my ac fixed or a refund.
      Booking id : HS - 6771108
      NoBroker customer support has been notified about the posted complaint.
      Hi Anshul, we strive to provide full assistance and support if any concerns arise regarding the AC service. We would like to inform you that we have forwarded your complaint to our concern team, and they will be in touch with you shortly to address your concerns.
      Hi Anshul, we would like to inform you that the issue you reported regarding the AC has been successfully resolved. We appreciate you bringing this matter to our attention and allowing us the opportunity to address it promptly. Please let us know if there is anything else we can assist you with.
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        abhi1209
        Apr 20, 2023
        Apr 23, 2023
        This thread was updated on Apr 23, 2023
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        I have taken Home Renovation services from No Broker on dec 2022 and this was my big mistake in my life i have paid money as well asper No Broker team one Project Manager will assigned for you project and every day they will visit your site but from starting to till date, in starting in a week one day they have visited in site. But from last month feb to till now no one visited to site and work also stopped. at least work is going on, but work is stopped when i have check with Project Manage and Area manager after 24 hr will receive msg saying that will check and update you when i have check with Project Manage, they are not receiving my call when i have try many times then he received my call and telling i am not free. i am very fed up with services which i have received form no broker i have paid amount in lac and i am getting this service if they are not doing anything please return my money
        My Coctect [protected]
        NoBroker customer support has been notified about the posted complaint.
        Hi Abhi, we strive to provide smooth and stress-free renovation services to our customers. Also, our project managers are prompt and proper in providing assistance to our customers. However, we regret the inconvenience. However, kindly share your registered contact details and city name so that we can connect with you and resolve your issue as soon as possible.
        Hi Abhi, as requested earlier, please provide us with your registered contact number so that we can look into your issue and provide you with a resolution.
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          abhi1209
          Apr 20, 2023
          Apr 23, 2023
          This thread was updated on Apr 23, 2023
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          I have taken Home Renovation services from No Broker on dec 2022 and i have paid money as well asper No Broker team one Project Manager will assigned for you project and every day they will visit your site but from starting to till date, in starting in a week one day they have visited in site. But from last month feb to till now no one visited to site and work also stopped. at least work is going on, but work is stopped when i have check with Project Manage and Area manager after 24 hr will receive msg saying that will check and update you when i have check with Project Manage, they are not receiving my call when i have try many times then he received my call and telling i am not free. i am very fed up with services which i have received form no broker i have paid amount in lac and i am getting this service if they are not doing anything please return my money
          My Coctect [protected]
          NoBroker customer support has been notified about the posted complaint.
          Hi Abhi, we strive to provide smooth and stress-free renovation services to our customers. Also, our project managers are prompt and proper in providing assistance to our customers. However, we regret the inconvenience. However, kindly share your registered contact details and city name so that we can connect with you and resolve your issue as soon as possible.
          Hi Abhi, as requested earlier, please provide us with your registered contact number so that we can look into your issue and provide you with a resolution.
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            Dehkiga
            Apr 20, 2023
            Apr 24, 2023
            This thread was updated on Apr 24, 2023
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            Address:Kondapur, Hyderabad

            I booked service for painting and repairs inspection.
            Money was deducted, but no one visited.

            Called multiple times and there was no proper response.
            NoBroker customer support has been notified about the posted complaint.
            Hi There, we always strive to provide prompt responses and timely painting service to our customers after payment is made. We regret the delay caused. However, kindly share your registered contact details so that we can check what went wrong and do the needful.
            Hi There, we are closing your complaint as we are still waiting for your registered phone number which is required to fix your issue. Please reach out to us with the same so that we can do the needful.
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              Dehkiga
              Apr 20, 2023
              Apr 24, 2023
              This thread was updated on Apr 24, 2023
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              Address:Kondapur, Hyderabad
              Website:www.nobroker.in

              I took Seller Postpaid Super Relax Service from NOBROKER for 58411.18 INR for selling my flat in Hyderabad.

              However, they deducted 60000 INR and are not refunding the balance amount. No one is taking the responsibility.

              Date of the money deducted: 12.12.2022

              I am expecting the balance amount refund.
              NoBroker customer support has been notified about the posted complaint.
              Hi There, we always strive to provide the best seller service to our customers and clear all the dues on time. However, kindly share your registered contact details so that we can check and do the needful.
              Hi There, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                Indvikrant
                Apr 20, 2023
                Apr 26, 2023
                This thread was updated on Apr 26, 2023
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                I booked a slot for movement but due to some reason I have cancel it.

                I got a notification that my money will be refunded by 17/04/2023.

                Now today is 20/04/2023 still they haven't returned my money.

                Their costumer service is not responding nor call neither on chat.
                +1 photos
                NoBroker customer support has been notified about the posted complaint.
                Hi Indvikrant, whenever you are eligible for a refund, we never delay in initiating the same. We regret the delay. However, we are checking this with our team and will provide you with an update asap.
                Hi Indvikrant, we understand that our team have been in touch with you and initiated a refund which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                  Bhadra29
                  Apr 19, 2023
                  Jul 4, 2023
                  This thread was updated on Jul 4, 2023
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                  We had selected a house from no broker and paid the token amount on 19 Feb'2023 for INR 58, 411. We have additionally opted for legal services as well by paying additional INR 48, 000 in the month of March'2023. We have been following up since then but not receiving any response from the nobroker team nor our calls are being accepted. We have a total of 1 lakh of our hard earned money stuck and we are not sure on the outcome at all. Since the nobroker team is not responding at all we are raising the issue here.
                  +3 photos
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Bhadra, our aim is to provide our customers with delightful and hassle-free services. Also, we provide timely assistance to our customers. We regret the inconvenience. However, kindly share your registered contact details so that we can resolve your issue on priority.
                  Bhadra29's [Complaint's author] reply, May 5, 2023
                  have already shared the details at [email protected] and [email protected].
                  Bhadra29's [Complaint's author] reply, May 12, 2023
                  event after sending all the required details and still following up on email multiple times, there is no response except these automated replies regretting inconvenience and asking for details for investigation
                  Hi Bhadra, we understand you choose our legal service and submitted the documents for legal advice. Furthermore, the advocate asked for some additional documents for verification, and you informed the relationship manager that the seller had not submitted any additional documents. Also,  we understand that you requested a refund because the seller took too long to deliver the documents. Our team has already initiated a refund, which has been credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can do to help you.
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                    D
                    Deep Chaturvedi
                    Apr 19, 2023
                    Apr 19, 2023
                    This thread was updated on Apr 19, 2023
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                    Credit card fraud

                    Address:46 Raj Samrat Nagar Phase 2 Near J K Road Bhopal

                    Hey, I'm DEEP CHATURVEDI
                    This complaint is regarding the unauthorized transactions that took place using my credit card on 6th of APRIL 2023 through NOBROKER TECHNOLOGIES BANGALORE.

                    The transaction mails/messages were as follows:-
                    ---****** is the OTP for your transaction of INR 19753.11 at NOBROKER TECHNOLOGIES on your RBL Bank Credit Card (7660). Valid for one time use. Do not share it with anyone.
                    ---...
                    +2 photos
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                    User1890
                    Apr 19, 2023
                    May 12, 2023
                    This thread was updated on May 12, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:bengaluru

                    Had booked a service on 4th April. They did not send any worker for the service. Upon following up, the company employee shared that they don't have enough cleaning professionals. Nobroker had already collected the money upfront for the service - the company has a namesake customer support number that is never answered - there is a voice over that says someone will call back - nobody calls back. chat option within the app is unresponsive. emails are unanswered. social media complaints are useless too. Basically, company has taken my money, not provided any service and not caring to refund the (prepaid) upfront money taken (it has been 15 days now).
                    Earlier there was a dummy notification that the amount will be refunded back to source account within 5-7 days. nothing happened for 7 days. when approached again, they asked for a cancelled cheque to process refund - which was given - again no action. Booking id: HS-6589393
                    May 5, 2023
                    Complaint marked as Resolved 
                    resolved after a lot of painful time wasting follow-up
                    NoBroker customer support has been notified about the posted complaint.
                    Hi There, we see that you have already raised your concern on Twitter. We regret that the cleaning service was canceled due to the unavailability of a partner and you have not received the refund as well. However, our team tried calling you multiple times to address your concern but there was no response from your end. Hence, we'd request you to kindly share a convenient time so that we can arrange a callback and do the needful.
                    Think that you donated to rich beggars and leave no use in speaking to nobroker. Suggest to don't opt any service from nobroker it's purely trap
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                      User1890
                      Apr 19, 2023
                      May 5, 2023
                      This thread was updated on May 5, 2023
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Address:bangalore

                      No broker's home services is one of the most useless in the market. Had booked a service on 4th April. They did not send any worker for the service. upon following up, the company employee shared that they don't have enough cleaning professionals. Nobroker had already collected the money upfront for the service - the company has a namesake customer support number that is never answered - there is a voice over that says someone will call back - nobody calls back. chat option within the app is unresponsive. emails are unanswered. company's social media arm does not care as well. Basically, company has taken my money, not provided any service and not caring to refund the money taken. company employees seemed to indicate that this is a regular occurrence. This could be a nuanced fraud brewing at Nobroker.
                      May 5, 2023
                      Complaint marked as Resolved 
                      resolved after a lot of painful time wasting follow-up, multiple times, for 15 days. stay away from no broker and spare yourself this nuisance
                      NoBroker customer support has been notified about the posted complaint.
                      resolved after a lot of painful time wasting follow-up multiple times
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                        Bobbiti
                        from HYDERABAD, Andhra Pradesh
                        Apr 19, 2023
                        May 27, 2023
                        This thread was updated on May 27, 2023
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                        Address:Hyderabad

                        I booked for first time in nobroker.com for a split ac service on 17th April 2023. I had a very bad experience. Service was provided by unprofessional persons..I gave many complaints but didn't get any response from nobroker.com. my booking ID was HS 6760220. Kindly do the needful..
                        NoBroker customer support has been notified about the posted complaint.
                        Hi There, we have professional technicians working for us, who ensure we provide our customers with the best AC service. However, we have highlighted this to our relevant team so that we can understand what exactly went wrong and provide you with a resolution.
                        Bobbiti's [Complaint's author] reply, Apr 21, 2023
                        Waiting for a proper resolution, kindly get my ac service done with qualified professional.
                        Hi There, our team tried calling you multiple times to address your concern, however, there was no response from your end. Hence, we are closing your complaint. Kindly let us know if there is anything else we can assist you with.
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                          I had booked a property through Nobroker.com in January 2023. The representatives from Nobroker.com who dealt with the transaction were Mr. Prabhukumar, Mr. Pradeep Kumar and Ms. Ilakiya (Relationship Managers). They told us that as the seller has taken a paid package from no broker.com, we have to pay the advance only through no broker.com and then only we will be given the seller details and the property documents. They also promised that...
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                          stemkar
                          from Pune, Maharashtra
                          Apr 17, 2023
                          Apr 20, 2023
                          This thread was updated on Apr 20, 2023
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                          Address:BREN MERCURY, NO. 835/39, KAIKONDRANAHALLI, VARTHUR HOBLI, SARJAPURA MAIN ROAD BANGALORE Bangalore KA 560035 IN

                          I went to NoBroker to get the Tenanat for my house. I had subscribed their Plan by paying Rs.6000 on 27-March-2023. Before paying subscription amount I have not been told all the terms of plan. All Terms and conditions were not e
                          After payment, NoBroker came up with hidden terms and conditions which I did not accept. I had asked NoBroker to canceI the subscription and had asked for full refund but Nobroker is denying to pay the same.

                          I kindly request you to please assist me to get my hard earned money
                          NoBroker customer support has been notified about the posted complaint.
                          Hi There, if you are eligible for a refund as per the terms & conditions of the plan, we never delay in processing the same. Hence, we would request you to share your registered contact details so that we can investigate your issue and provide you with a resolution.
                          Terms and conditions were not emailed to me. No broker RM person Aksa Shah and Anurag were disgraceful. New terms and conditions came to know after I made the payment. Never recommend the NoBroker to anyone
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                            Debasish Garain
                            Apr 17, 2023
                            Jun 29, 2023
                            This thread was updated on Jun 29, 2023
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Shifting services with NoBroker

                            Horrible experience during my shifting with no broker. From day 1 till about 3 months after the shifting, I kept on getting nightmares.
                            I booked for shifting from Pune to Kolkata in Dec ember, 22. Nobroker allocated a partner which is completely unknown (southern express) with very negative reviews. They had no sense of structured packing like screws of cot packed with kitchen mashalas, Pooja stuffs packed with bathroom buckets, AC...
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                            Santosh reddy a
                            from Hyderabad, Telangana
                            Apr 17, 2023
                            Apr 18, 2023
                            This thread was updated on Apr 18, 2023
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                            Dear Team,

                            Pls confirm, To process refund request and to check The Transaction type you are charging 1.77 %, THIS IS NOT FAIR/TRANSPARENT, I'm disappointed with the services.

                            You have kept my money in your account for 5 days and you are charging for that 1.77%, I claim a refund for the same.

                            you are forcing me to take this to Consumer court/Social media.

                            Kindly give my money back asap at the earliest and confirm
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Santosh, service charge is a non-refundable amount. Also, a refund is processed when a transaction is found to be suspicious & you are unable to provide us with a valid document in order to identify whether the transaction is legitimate or not. However, we'd request you to share your registered contact details so that we can check this further.
                            Santosh reddy a's [Complaint's author] reply, Apr 26, 2023
                            Dear Team,
                            Kindly confirm Can you charge Processing fee for not processed cases also,
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                              M p m
                              Apr 17, 2023
                              May 21, 2023
                              This thread was updated on May 21, 2023
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                              Poor Quality and wrong commitments

                              We chose Nobroker for our home interior services in Pune, but looks like we are being punished for choosing Nobroker. We are getting home interiors done for our new house in Pune by Nobroker order no HS-3541521. No broker has gone to lowest level of designing, services & its delivery, the delivery of the project has to happen on 20th Jan 2023 however as far as the work is concerned only the false ceiling has been completed. No broker has...
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                              Punj_20
                              Apr 17, 2023
                              Apr 17, 2023
                              This thread was updated on Apr 17, 2023
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Cheating to extract money and false assurances. No services delivered

                              I was assured by the nobroker team while taking payment from me on 24th March that they will ensure that the work will be successfully completed by March 27th. The salesperson from the nobroker team (who supposedly just wanted to complete the sales) after taking the payment conveniently vanished. Furthermore, all our calls were put on automated response. Since then I have been following up with your nobroker team almost every single day and...
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                              Lav kumar singh
                              Apr 15, 2023
                              Apr 17, 2023
                              This thread was updated on Apr 17, 2023
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                              I have make payment on education payment on 05th April and till nowamoujt not transferred and not back to credited card amount is 202600 rs
                              +1 photos
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Lav, payment is kept on hold only when the transaction is found suspicious by our system and the remitter is unable to furnish us with a valid document. However, we have highlighted our team on this to check and provide you with an update on priority.
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