NoBroker Complaints & Reviews

Hi,

I have opted for Relax plan with NoBroker including taxes it costs 3538.82 on 03-Jun-2023. They have assigned with dedicated RM and RM has scheduled the visit for some of the property and the owners of the property not allow me to have a look. It make worse, I'm very much more than the RM assigned to me, why I have to pay for that? Also, I have visited almost 10 properties by my own with roaming itself. I'm also trying to reach the concern team through there chat, call, email and whatever the available thing but no one is ready for shorting down the issue.

Hi,
I have taken Rent Agreement and Police verification service from No Broker on 29th My, i am following up with them from last few days to have my register agreement completed but from last few days they are tossing me from here and there and not serving we, please help in getting my money refunded as they are not in position to serve

Invoice Number KA23RAI-6658
Invoice Date[protected]
Order Number[protected]_RA
Order Date[protected]
Final Payment -LL-4639918
Total Amount Paid - 2887.00

I have booked for a registered rental agreement execution for my Pune property, situated at Flat No-1403A wing, Yashone, Hinjawadi, Pune. I have paid an amount of Rs-4458/- on 17.05.2023 and it was said to be executed in 3 days. RM assigned, his name is Rifan but after so much follow-up and struggle, the same not yet executed rental agreement. My tenant is facing lot of issues due to unavaibility of registered rental agreement. I wish the same to be executed immediately and culprit behind this must be punished.

Regards
Rajesh, [protected]
[protected]@gmail.com

Fraud Company (NoBroker)

Fraud Company, Not refunding money as per their commitment, Everyone in NoBroker team is lire. I am very frustrated with there services.

Hi Team,
I have booked pnm service with in the city for the date 5.06.2023 15 days back and pnm partner yousuf is assigned 10 days back. There was no call in between these days, just 10 hours before the service he has called and he his demanding for more money.
My service number Re: Confirmation of your reschedule on 05/06/2023 - HSPM-7556045. This is really unprofessional. Immediately @ 8.56 I have called movement manager and informed the issue, there was no call back from the movement manager too. This is really disgusting and it is paining me alot apart from my busy schedule of shifting and clearing the existing and cleaning the new. Please do not play with our needs.
Please do the needful

Hi Team,
I have booked pnm service with in the city for the date 5.06.2023 15 days back and pnm partner yousuf is assigned 10 days back. There was no call in between these days, just 10 hours before the service he has called and he his demanding for more money.
My service number Re: Confirmation of your reschedule on 05/06/2023 - HSPM-7556045. This is really unprofessional. Immediately @ 8.56 I have called movement manager and informed the issue, there was no call back from the movement manager too. This is really disgusting and it is paining me alot apart from my busy schedule of shifting and clearing the existing and cleaning the new. Please do not play with our needs.
Please do the needful

NoBroker has made unauthorized credit card transactions on my card today.I got a call from a lady from NoBroker on behalf of icici and mentioned that amount will be reveresed but nothing has been done till now.

I have opted nobroker rental agreement service and paid for next day delivery its been 4 days and they haven't updated on anything and also called multiple times to their customer service and they have only one thing to say that they have escalated the issue.

After 3rd day I got fed-up and asked them to refund my money but still getting the same reply but no update

Hi,

I have been keep on recieving sms and email on continuous basis from Nobroker app, which is not even relevant to me, kindly stop sending me any kind of suggestions related to properties.

My inbox has been completely filled with no broker sms, around 5-10 sms daily.

Please stop any kind of communication to my number, also kind give some option on the app itself to opt in for the sms service based on user preferences.

Regards,
Vinayak Mittal

NoBroker took Rs.10, 000 as token from me before sharing owner’s details and then once I got the owner details, I met the owner and finalised the deal. However, the 10, 000 was not deducted from the deal amount because NoBroker never forwarded the amount to the owner, nor did it refund it to me.
I have been calling them for 2 weeks now, they keep deferring my call and not attending to it.

I have purchased a buyer assisted plan with NoBroker by paying Rs.1769 through their app. I am not getting property deals other than the ones available on their app for free. I'm not happy with their service and asked for cancellation and refund. Noe they are saying it’s non-refundable plan which they did not mention anywhere. They are cheating customer without disclosing this information upfront. I need your help in getting my money refunded. Thank you

1. Wardrobe which is fixed, has lock issue, with lock also it was opening plus it has large spacing issue between, they took 4 months back, not installed in Feb, I went to native they told once i back for few days they will do. I came back for few days after initial intimation, still not done. Just giving excuses.

2. Bed, which is not as per size, and has hudrolic issue, when asked its due to size they saying, but is size issue done by team only. The bed given while initial not fitting.

3. Penalty of project amount 20% agreed still not given.

4. I asked to uninstall both bed and wardbobe still pending, with payment need to be reversed for those

We have given our 2bhk flat renovation work to NoBroker Interior Design Services we paid advance amount of 23K INR on 5th March 2023, and they took 2 months for design to complete design docket which was supposed to complete in 1 month, and after that we paid 50% payment of 2.8lacs INR on 30th Apr 2023, and now till today i.e. 30th May 2023, after 3 months not single worker entered in our house and not even single item of furniture and it's...

I have used no broker service
Hi Mangatayaru,

We have escalated the matter to the supervisor and you will receive further updates on priority basis.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Wed, 3 May at 8:50 AM, Mangatayaru Atluri wrote:
very bad experience

On Mon, May 1, 2023 at 3:14 AM Mangatayaru Atluri wrote:
Very bad experience with Nobroker partner and customer service
Pl arrange my Rs 1000/-

On Mon, May 1, 2023, 15:43 Mangatayaru Atluri wrote:
No action
Issue not resolved

On Thu, Apr 20, 2023, 19:00 Shifting Leads wrote:
Hi Mangatayaru,

Greetings from NoBroker.com!

Thank you for sharing the required details.

We apologize for the inconvenience caused and delay in providing response to you. ​

We regret to know that it wasn't a satisfying experience with us.

We have noted your complaint. We have forwarded the details to your movement manager along with the relevant team and you will receive further updates as soon as possible. Kindly allow us sometime.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Thu, 20 Apr at 12:01 PM, Mangatayaru Atluri wrote:
Show quoted text
16009097:244769
Bad experience
Hide quoted text

On Wed, May 3, 2023, 17:33 Shifting Leads wrote:
Hi Mangatayaru,

We have escalated the matter to the supervisor and you will receive further updates on priority basis.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Wed, 3 May at 8:50 AM, Mangatayaru Atluri wrote:
very bad experience

On Mon, May 1, 2023 at 3:14 AM Mangatayaru Atluri wrote:
Very bad experience with Nobroker partner and customer service
Pl arrange my Rs 1000/-

On Mon, May 1, 2023, 15:43 Mangatayaru Atluri wrote:
No action
Issue not resolved

On Thu, Apr 20, 2023, 19:00 Shifting Leads wrote:
Hi Mangatayaru,

Greetings from NoBroker.com!

Thank you for sharing the required details.

We apologize for the inconvenience caused and delay in providing response to you. ​

We regret to know that it wasn't a satisfying experience with us.

We have noted your complaint. We have forwarded the details to your movement manager along with the relevant team and you will receive further updates as soon as possible. Kindly allow us sometime.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Thu, 20 Apr at 12:01 PM, Mangatayaru Atluri wrote:
Mam/sir
Reg. With reference to Sub
I had bad experience with Nobroker & Partner

My order booking: Jaishankar
Movement manager: Naheem
Partner: Jaiprakash, Hyderabad
Very very bad experience.
Partner took Rs 2500/+ extra apart from Nobroker price Rs 5100/+.
Further, deposit for cartoon boxes Rs, 1000/-.
He supposed to come & pick up Give back Rs 1000/-
Now, he has not picked up & Nobroker supporting to get deposit of RS 1000/-
Pl kindly suggest me how to lodge a compliant in greivance of Nobroker.
Thank you
Mangatayaru
[protected]

16009097:244769

Date of Plan purchase: 19-March-2023
Plan Validity till: 17-June-2023
Date of Complaint through call : 23rd-May-2023
Date of Complaint through mail : 25th-May-2023
Date follow up through Email & call : 26th-May-2023
Date follow up through Email & call : 27th-May-2023
Date follow up through Email : 29th-May-2023
Requested resolution: to retrive the choice to contact owners for the number...

I have lodged complaint with no broker regarding partner service.no resolution

Hi Mangatayaru,

We have escalated the matter to the supervisor and you will receive further updates on priority basis.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Wed, 3 May at 8:50 AM, Mangatayaru Atluri wrote:
very bad experience

On Mon, May 1, 2023 at 3:14 AM Mangatayaru Atluri wrote:
Very bad experience with Nobroker partner and customer service
Pl arrange my Rs 1000/-

On Mon, May 1, 2023, 15:43 Mangatayaru Atluri wrote:
No action
Issue not resolved

On Thu, Apr 20, 2023, 19:00 Shifting Leads wrote:
Hi Mangatayaru,

Greetings from NoBroker.com!

Thank you for sharing the required details.

We apologize for the inconvenience caused and delay in providing response to you. ​

We regret to know that it wasn't a satisfying experience with us.

We have noted your complaint. We have forwarded the details to your movement manager along with the relevant team and you will receive further updates as soon as possible. Kindly allow us sometime.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Thu, 20 Apr at 12:01 PM, Mangatayaru Atluri wrote:
Show quoted text
16009097:244769
Bad experience
Hide quoted text

On Wed, May 3, 2023, 17:33 Shifting Leads wrote:
Hi Mangatayaru,

We have escalated the matter to the supervisor and you will receive further updates on priority basis.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Wed, 3 May at 8:50 AM, Mangatayaru Atluri wrote:
very bad experience

On Mon, May 1, 2023 at 3:14 AM Mangatayaru Atluri wrote:
Very bad experience with Nobroker partner and customer service
Pl arrange my Rs 1000/-

On Mon, May 1, 2023, 15:43 Mangatayaru Atluri wrote:
No action
Issue not resolved

On Thu, Apr 20, 2023, 19:00 Shifting Leads wrote:
Hi Mangatayaru,

Greetings from NoBroker.com!

Thank you for sharing the required details.

We apologize for the inconvenience caused and delay in providing response to you. ​

We regret to know that it wasn't a satisfying experience with us.

We have noted your complaint. We have forwarded the details to your movement manager along with the relevant team and you will receive further updates as soon as possible. Kindly allow us sometime.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Thu, 20 Apr at 12:01 PM, Mangatayaru Atluri wrote:
Mam/sir
Reg. With reference to Sub
I had bad experience with Nobroker & Partner

My order booking: Jaishankar
Movement manager: Naheem
Partner: Jaiprakash, Hyderabad
Very very bad experience.
Partner took Rs 2500/+ extra apart from Nobroker price Rs 5100/+.
Further, deposit for cartoon boxes Rs, 1000/-.
He supposed to come & pick up Give back Rs 1000/-
Now, he has not picked up & Nobroker supporting to get deposit of RS 1000/-
Pl kindly suggest me how to lodge a compliant in greivance of Nobroker.
Thank you
Mangatayaru
[protected]

I have opted for the Comprehensive property management services for my apartment in Bangalore and paid the deposit and fees. But due to large number of enquiries I got from outside, I have requested to cancel my plan and shared all the proofs that I got the tenant, adhering to their policies and requested for a refund. They refused to do the refund and my RM kind of threated me in saying the only option for you me is to go ahead with the plan so that I will get parts of the deposit back after 6 months. It was complete non sense and I refused to agree for it and requested for the full refund. Since then I have been calling every single day, sending mails including the senior managers of the RM and the escalation team. It has been a month and no action has happened. No replies to any of my emails nor do I receive any call backs. My RM's number is always busy and never returns any of my calls. I have availed other services from them including cleaning and am pretty happy with those services. When it was my turn to pay the deposit they used to call me and follow up every day to make the payment. But when I request to get my money back they are just dodging my calls and emails. I wanted to avail their property management services eventually in the future but if this is the kind of service they provide then I would not recommend anyone to fall for such a trap. If the issue is taking time to get resolved, at least educate your RMs to keep proper communication with the customer by updating them on the status and replying to their emails. Pathetic service ever!

Hello, Need your support. On 17th April, 2023 I got message 20, 000 Rs. Debited from Axis Bank credit Card. Which I didn't do any transaction. I went complaint about this fraud in Axis Bank, they said this transaction is done by OTP. On that day I didn't got any OTP from bank. Bank said you have to pay any how we can't do anything. Support me what can I do to solve this problem. I want my money back.

My Interior work was supposed to be finished by 28th February 2023 as per the written deadline given to me by the sales team. But still by today some of the work is still pending.

I have received the wardrobe with some design issues as I have received a different design than what I have shown in the docket. I have been following these guys for the last two months, but they are so unprofessional that they don't feel like answering the customer's call. The dimensions mentioned in the docket and what I have received are poles apart. Even after accepting that there is a design issue still, there is no update or any resolution on this.

Trying to reach their design managers Srivalli or Ayush is like hitting your head against a brick block. You have to contact them 100 times for any minor issue, and they still do not answer your calls.

On April 29 2023 we have paid Rs.5000 towards owner assure money back plan if nobroker failed to find a tenant within 30 days or return full amount.
Now (after 23 days) nobroker agents are calling & saying that the plan is not applicable in the area where the property is located & the plan is cancelled & no further service provided & ₹5000 not refunded