NoBroker Complaints & Reviews

I filed a request and complain by call and through mail regarding my tenant verification order I'd LL- 5106405. My request ref. No are 17294433 & 17294434. After that when I am asking about status their customer care executive disconnect call and they never replied my mail about status. If any executive respond a little then answer is please call so so no because you are not calling on correct no. Or I will arrange a call back to you our executive will call you with in 2 hr. In both cases I never got arranged call back from them and when I called on given no same response got that please call ...this no .they are giving a new no to call beside giving status of request. I paid for my order is totally waste.

I, Sumanth Pai, had opted for a refundable plan in your platform on May 9th 2023 amount ing to Rs 7500 approx, the plan stated that if in case no broker is not able to find me tenant within 2 months it would refund me the money which I have paid, in this process I was allotted a relationship Manager for the same.

Initially no broker was not able to find me the tenant within 2 months hence the relationship manager's super visior...

I have been cheated by no broker.. I made advance payment and booking in the month of July to start work on 10 Aug.. today is 13 Aug and no painter assigned yet.. coordinator gives various reasons and share its own problem instead resolving my problem. Now he is not picking my phone and responding in whatsapp every day that will start work next day.. worse experience and I m helpless now.. it was my bad decision to contact no broker

I have booked and made advance payment of 3000 rs to no broker in the month of July 23.. they did followed up to start work of painting however it need to start in 10 Aug as tenant was present at home and I already intimated no broker. Since today is 13 Aug the work has not yet started and coordinator giving various reason and sharing there own problems to customers. Now they are not responding to my call nor they are giving call back.. it is really worst experience and very sad to take decision for contacting no broker

My interior project was to be completed on 15 July, still now 7th August 40 work items are pending. No worker comes to the site for work. In last 1 month hardly 7 days workers came to site. They took 100% payment and now behaving like this. Tried contacting customer care/ city manager / interior head even ceo does not responds back. Complained in twitter Instagram and Facebook but only one response will look into this and days are passing by.

Only option is to file a police complaint on this fraud happened to me.

I have taken owner plan and my property is deactivated without my knowledge and refund is not processed

I have been charged with 3 fraudulent transactions of the same amount in the name of No Broker Technologies without my knowledge and consent.

On the 18th of April, 2023. I was scammed by a fraud with a Transaction of INR 24, 311.52/- made to NoBroker.com via my RBL Bank Credit Card.

Details of the Transaction are attached in the images. The scammer made a telephone call to me under the pretext of being from the bank and asked for permission to upgrade the credit limit on my card. The card issued to me under this conversation was only 2 months old and I was taken by surprise with the kind of details the scammer had - They were in possession of my entire 16 digits of the card no, my PAN no, my Address and also the last billing amount of my credit card. On listening to all this information, for a second I got to believe that the call was from the bank. At last when they asked for an OTP to confirm the upgrade, I realized there was something wrong and I hung up the call immediately without giving the OTP, although they tried calling me back to back for 4 more times, I did not answer but they still managed to complete the transaction. I called up the Bank and they said that since you have immediately reported the fraudulent transaction, be rest assured we will do the needful and revert it. All they asked me was to file a police complaint on the cyber crime website online and furnish a copy of the same to the vigilance team at the bank. Cut to July, 2023, I received a call from the local police station where the case was registered, they received an UPDATE about the case in JULY - that is how fast the system works, the officer asked me about the status and I said the bank is yet to revert on this. He then said, be rest assured the bank will get this sorted and closed the complaint on their end! 8-10 days later, on the 22nd of July, I get a call from RBL Bank, stating that our investigation is over and that we feel the transaction was legal and cannot do anything about it! On hearing this I personally go to the same local police station that closed the case. They say you should have come in earlier and that an online FIR wasn't sufficient! I am shocked, how is that complaint filed on the official website of cyber crime not taken seriously. Now since everyone has closed the Case - NOBroker is also denying a refund. I am stuck, what to do.

I paid sixty thousand as token amount(60000rs) for one flat to nobroker on 5/6/2023. After getting the document I found that the flat does not have completion certificate or occupation certificate. So I rejected the property and requested refund of my token amount. Its been more than 1.5 still I have not received my refund. They moved my request to different person internally. And two executives from nobroker confirmed with seller that they...

I had booked for the shifting of household items from kerala to chennai. Booked through a individual vehicle service. We had asked to pay fully before delivering goods.
We got few items damaged. the delivered transporter didn't responded properly and ran away. When contacted, told to complain and claim from NoBroker.
We had chosen less insurance amount than goods value, since booked individual vehicle.
Contacted grievance officer. No proper response.
Contacted insurance company. Couldn't submit few documents for claim which needed to be given from the NoBroker and transporter.
Had a very bad service and support.
I had Loss of Money and time.
Think twice to choose NoBroker.

The service from the NoBroker biometric team was disappointingly subpar. They departed early from the designated location, dishonestly misrepresented their departure time, and shockingly demanded extra payment to reschedule. Despite traveling 20 km and investing an hour for the appointment, we were met with no one from the team and no prior communication. This lack of professionalism and respect for customers' time raises serious questions about their service ethics. This experience has been entirely unacceptable.

I received a call on 26june at 4'o clock behalf of icici Bank as a female employee here name is akansha don't remember her employee ID
Than she told me I have some card protection plan active on my card she asked me do u want to remove it I told her yes than she told me my card no. Cvv and dob when I confirmed it yes it is same
Than after she told me I will receive one automated call and for removing the protection plan I have to press 1
And I press 1 than money deducted yesterday I came to know about that because I did not share Any otp or cvv

Hey, I'm Petchimuthu
This complaint is regarding the unauthorized transactions that took place using my credit card on 19th of July 2023 through NOBROKER TECHNOLOGIES.

The transaction mails/messages were as follows:-
INR 19, 603.20 spent on ICICI Bank Card XX7003 on 19-Jul-23 at NOBROKER. Avl Lmt: INR 12, 247.98. To dispute, call 18002662/SMS BLOCK 7003 to [protected]

842484 is OTP for txn of INR 19603.20 at NOBROKER on ICICI Bank Credit Card XX7003. OTPs are SECRET. DO NOT disclose it to anyone. Bank NEVER asks for OTP.

Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately
Kindly help me in this.

We paid for Ac service and the service person not complete his work and he not closed the Air conditioner, and he leave the house.

When I am contacting nobroker they asked me to wait for next day EOD.

I have 6 months old baby so we suffered during this time

This is regarding my property posted on Nobroker for Rent. I have really very bad experience overall. They have given me a plan to rent my property without even providing complete information. and after that they are saying if we find any Tenant for you, we will take 10000 from deposit. The reason i have posted flat for rent on Nobroker so that I don't have to pay anything to anyone or else there are more than 10 brokers are ready to get tenants for me nearby my area within a day.
I have told my RM T Ruksana to deactivate my plan, but it has been more than 4 days it still not got deactivated. i have specifically told and msg her on chat but she is not taking any action on it. Also, I wanted to highlight that Nobroker customer service is really bad they don't know how to speak. they speak very rudely with flat owners. I think they should listen to call recording how they speak with people.
since last 4 days i am trying to tell them to deactivate my plan but they are just delaying the process on purposely. I got a call from Nobroker today morning at 1:01pm and he was talking to me like "AAP JAISE LOG" this is how you communicate with customers? Is this the way you speak? he was very rude and disrespectful. i asked him to deactivate my plan so he was saying your RM is on weekly leave whenever she will return she will call you, means till the time she doesn't come back there's no one in Nobroker to deactivate my plan? why are you doing it purposely? what do you get from this ?? I feel Nobroker should give proper training how to speak or deal with customers.
before taking plan i used to get 1/2 tenants calls every day but the day i have taken the plan, they have not got a single tenants for my flat in a week. plus, your service is very slow and bad actually worse. I will never ever suggest anyone to take service from Nobroker bcz what i have experienced as of now I don't want anyone to suffer from this again.
I hope my complain will reach at the right place and necessary action will be taken.

To,
NoBroker Team,

I had registered for your packers & movers services against Customer Ref No HSPM-8273690 with amount of Rs 1530. I paid Rs. 349 as an advance. Your third-party service provider Mr. Anand called me three four times before dispatch to understand the requirement in detail. The job was planned at 10.00 am on 15th July. Mr. Anand called me 9.30am on 15th July and told that he can’t shift the material as one helper cost is not included.

He arranged the conference call with NoBroker service representative to sort out the matter. But NoBroker person didn’t gave the way forward. Finally, I assured Mr. Anand of paying additional payment of Rs. 500 and he delivered the material.

Once NoBroker took the contract of shifting the material, how their thirty-party contractor denying the shifting? It was the harassment and blackmailing by your partner at the eleventh hours when customer can’t do anything other than paying extra amount demanded by partner. Is this the business policy of NoBroker of taking the contract with less rate and then adding the charges through partner?

In your advertisement, you mentioned about the 5-star rated partners, but what type of services he provided. See the below points.

1. Mr. Anand was aware of less price of contract, but he didn’t tell me that in the previous two-three discussions. He just tried to trap me before one hour of the shifting.
2. When I asked him, he said that partners are not aware of what amount they are going to get from the order. (He was telling lie)
3. During the discussion over phone on 15th July, he told me the wrong list of items by adding few more items like washing machine, freeze which was not part of my shipment.
4. Job was planned at 10.00 hrs., and he reached at 12.00 hrs. I was under stress and was not sure whether he is coming or not. I called him twice, but he didn’t pick up the phone.
5. As a helper he brought 15 years old boy and a lady from his family. Both were not able to handle the heavy material like cupboard, computer table. Because of this, they damaged cupboard also.
6. I agreed to pay him Rs. 2000 instead of Rs.1530. So, he was demanding Rs. 2000 from me. I said I already paid 349 as an advance. He said I am not bothered about what advance money you paid to NoBroker.
7. I requested him to take money through Gpay, but he demanded for cash payment only.

With such a verse quality of services by partners how you are claiming that your partners are 5-star rated partners? Do you have any quality check process before registering the partners? Are you serious of giving world class services to the customer for Movers and Packers?

I am totally frustrated, and I am not going to recommend any of services from NoBroker to any of my friends and relatives.

Thanks
Ramesh Godkar
Panvel - [protected]

Hello, My name is Manikandan. I am a Investor in real estate properties. my ads are blocked by nobroker repeatedly and i have been trying to activate the ads through customer care but they keep saying that there is some technical glitch. I couldn't believe that there can be a technical glitch for past 1.5 years. I have repeatedly told the customer care representative that i am ready to pay for the ads. but my plea is not at all answered till now. ia m ready to prove my ownership of all the properties i post if required. My contact number is [protected] my mail id is manikandan.[protected]@gmail.com

No one contacted, who is relationship manager allocated for my account? no one contacted so far -[protected]

I wish to register a formal complaint against NoBroker's AC service. Despite my AC being serviced one month ago( 20th May, 2023) and still being under warranty, it is not functioning at all. I have already paid Rs. 5000 for the service(Gas + PCB Board Fix), but the assigned vendor is currently unavailable. Despite escalating the issue multiple times, I have been repeatedly assured by NoBroker that the vendor will arrive the next day. Unfortunately, this has been going on for the past eight days, with no resolution in sight. On 9th July 2023, I was informed that a new vendor would be assigned due to the unavailability of the previous one. However, until now, the problem remains unresolved, and every day I am informed that the details of the new vendor will be shared and the issue will be resolved by the end of the day.
Booking ID: HS-7155214
Booking Number - [protected]

Hello, this is regarding complaint against NoBroker. I subscribed for Freedom plan for getting owners details, unfortunately the app doesn't shows owners details. Tried severals times but no luck also trying to reach customer care and every time they disconnects the call after listening the plan details. No one has helped and also emailed to support and CEO Amit Kimat Agarwal but no response yet. Request ID# 16890640 and 16909453.
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