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NoBroker Complaints & Reviews

2.5
Updated: Dec 7, 2025
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NoBroker reviews & complaints page 13

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D
Drusilla
from Mumbai, Maharashtra
Aug 30, 2023
Sep 3, 2023
This thread was updated on Sep 3, 2023
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I had requested my bathroom to be cleaned. Two people came to clean the bathroom. In one of the bathrooms the service person used a steel mesh scrubber to scrub the toilet which has left bad scratches on my toilet and has damaged the enamel completely. The customer service is not responding to any of complaints to provide resolution to the damage caused.
NoBroker customer support has been notified about the posted complaint.
Hi Drusilla, as you have not shared the contact details which is required to investigate the issue, we are closing the case for now. Please reach out to us with the same so that we can reopen the case and assist you further.
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    Brajesh071989
    Aug 29, 2023
    Sep 5, 2023
    This thread was updated on Sep 5, 2023
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    Address: Bengaluru, 374, 23rd Cross Rd, Sector 7, HSR Layout, India

    I had given my new Flat interior work to NoBroker in the month of October 2022 and NoBroker assured me completion of project in the Month of January 2023 (first week), however project not yet completed, I tried multiple follow-ups and then in the month of July-23 NoBroker asked me for 100% payment as Nobroker claimed 80% work has been completed and all materials are available and once I pay 100% amount then only they proceed as per initial quotation I had to pay 100 % at the time of 80% work completion and I paid 100% (first week of July 23) however few days ago assigned execution manager told me all materials are not available and he cannot continue without those material, i tried to send multiple emails to NoBroker escalation email ids like [protected]@nobroker.in, [protected]@nobroker.in however they are not at all responding, I am living in rental property and this one also sold out and new Owner had given me 1.5 months time to vacate this Flat which is going to complete on 31st Aug 2023, I am in very bad situation, I really need help from NoBroker to complete this project as soon as possible,
    NoBroker customer support has been notified about the posted complaint.
    Sep 05, 2023
    Updated by Brajesh071989
    NoBroker.com still i am waiting for update on current progress based on detail provided to nobroker customer care last call, I am still waiting ...it is impacting me very heavily (economically, mentally) because of several months delay.
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      sivask1
      Aug 28, 2023
      Aug 28, 2023
      This thread was updated on Aug 28, 2023
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      Booked the shipment of household things in Nobroker private vehicle.
      The shipment handled by unprofessionals. And broken the household things.
      They couldn't give any documents for insurance claim process too.
      Bogus people,
      One Prashant Chandra Pathak, as a grievance officer, and Ajith as a movement manager, . not done their jobs addressing the problem.
      for 3 months, kept calling and running behind them.
      By sending mere money. they closes.
      NoBroker customer support has been notified about the posted complaint.
      Hi Siva, we always take care your goods while shifting. However, Kindly share your registered contact number so that we can check what went wrong and provide you with a resolution asap.
      sivask1's [Complaint's author] reply, Sep 12, 2023
      9846974827
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        D
        Dhiveen
        from Chennai, Tamil Nadu
        Aug 26, 2023
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        Address: India

        Myself Senthil Kumar I am writing to bring to your attention a concerning matter regarding a recent transaction on nobroker app.

        I paid a token amount of 60, 000rs through NoBroker.com and I haven't received any updates from my relationship manager (goutham.[protected]@nobroker.in ) so I called the customer care number and it has come to my attention that the amount does not seem to be registered in the records itself.

        I don't know what to do next other than giving a complaint. Please help me out to refund the amount.

        Thanks
        Senthil Kumar. M
        +1 photos
        NoBroker customer support has been notified about the posted complaint.
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          K
          Kuldip Raj Chopra
          Aug 22, 2023
          Aug 23, 2023
          This thread was updated on Aug 23, 2023
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          Address: c6 1101 ,Ramky one north bemgalore

          The inspection of my flat C6-1101 was done by you on 16.08 2023 at 6.30 pm by your rohith ks But till now the estimate for painting has not been given to me. WHY?
          NoBroker customer support has been notified about the posted complaint.
          Hi Kuldip, we always value timeliness greatly and want to assure you that our team is dedicated to providing a prompt response. The estimate for painting your flat (C6-1101) is currently in progress and will be shared with you shortly. However to ensure your concerns are addressed efficiently, please provide us with your contact details. Your patience is much appreciated.
          NoBroker Customer Care's response, Aug 31, 2023
          Verified Support
          Hi Kuldip, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.
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            Sunita Karthik Shivram
            Aug 20, 2023
            Aug 24, 2023
            This thread was updated on Aug 24, 2023
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            We utilized the NoBroker Movers and Packers services on 22nd July 2023 to move the goods from Maithri Layout, Whitefield to BSK 3rd Stage, Hosakerehalli Bangalore. The TV display was damaged in-transit. I took premium package and they promised to wrap stuff with 3-layer quality packaging but that was not the case. It has been 3 weeks since the person from Movers and Packers (Chetan Relocations) has taken the TV from our house claiming that they would get the display fixed in 1 week. Till now there has been no update and we only taking initiative to keep in touch with them but no resolution. After 3 weeks, when we asked for updates the movers and packers are stating they would pay only half the amount of the cost of the display. It's been a month since we are patiently handling the scenario as we asked to wait since the TV display was not available at Samsung service centre (which we don't believe is the case but have said to us) but now - Insurance team has asked to reach out to NoBrokers and they asked to check with Chetan packers and movers (sent by NoBrokers team) however no solution provided yet.
            NoBroker customer support has been notified about the posted complaint.
            Hi Sunita, we consistently aim to deliver a top-class shifting experience. For any reason, if there is any deviation, we'd certainly like to have an opportunity to make up for it. Hence, we'd request you to share your contact details so that we can arrange a callback from one of our escalation experts to get your issue resolved on priority.
            Hi Sunita, after reviewing, we understand that the vendor had unfortunately damaged your TV while shifting. As a result, we offered the compensation of Rs 7500/- which we found settled in your account. Hence, we are closing your case. Please let us now if there is anything else you need our assistance for.
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              N
              Nanda g
              Aug 20, 2023
              Sep 15, 2023
              This thread was updated on Sep 15, 2023
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              Address: Mumbai
              Website: Nobrockre.com

              I have paid token amount for packers and movers service but my current landlord extended my agreement so I have cancelled my movment.and requested to cancel my order on 27 that executive assured me that he is cancelled service and refund will provide in 7 to 8 days.next day I saw in app that service is not showing as it is cancelled I have again called and ask customer service to cancel it again executive assured me to I will get refund.in between many many times I requested to call and refund status but any one can not contact with me.after 22 days I have called customer care that denied to give refund.and executive is laying with me.i thik no broker purposefully delayed to cancel request and now not provided refund.worst service you provide to your customer.
              NoBroker customer support has been notified about the posted complaint.
              Hi Nanda, we continuously endeavour to provide our customers with a delightful shifting experience. Moreover, we never delay refunding any amount which is eligible according to the terms and conditions. hence, we have highlighted your concern to the team and our specialist will connect with you to address the issue over a phone call.
              Hi Nanda, we understand that our team have been in touch with you and initiated a refund which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                gosmeghna
                Aug 19, 2023
                Aug 27, 2023
                This thread was updated on Aug 27, 2023
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                Resolved

                Address: Bangalore

                I’m a NRI and I purchased the CPMS plan to help rent out my apartment in India. The plan terms are that NoBroker will help finalize the tenant within 60 days, or else provide full refund. Also, the Relationship Manager will provide an update every 3 days. Now NoBroker has stopped responding to my calls/messages and my apartment key is with them.
                Aug 28, 2023
                Complaint marked as Resolved 
                RM has been assigned
                NoBroker customer support has been notified about the posted complaint.
                I think NoBroker has lost my apartment keys.
                I have attached pictures of what a potential tenant told me
                Picture 1

                NoBroker has stopped responding - Comment #4120832 - Image #0
                Picture 2

                NoBroker has stopped responding - Comment #4120833 - Image #0
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                  S
                  Shritosh
                  Aug 19, 2023
                  Aug 24, 2023
                  This thread was updated on Aug 24, 2023
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                  I have opted nobroker service for rent agreement 1.5 months back and they are still not giving the agreement. I have taken multiple follow ups and they are only giving one excuse of goverment delaying the process but the truth is that they have delayed in biometric and submitting to goverment. Society is pressuring me now to submit the agreement. Such pathetic and worst service this nobroker provides.
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Shritosh, we always provide rental agreement services on time to our customers. However, kindly share your registered contact number so that we can check what went wrong and provide you with a resolution asap.
                  This is still not resolved and nobroker is giving same update as copy paste everyday. Worst and pathetic service this guys are providing. How can one justify to society that the agreement is pending with sub registrar office since 2 months. I mean this is so pathetic. Others agreement are getting registered within 4-5 days and this nobroker is giving all excuses daily. Worst service.
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                    Naveen2003
                    Aug 16, 2023
                    Aug 22, 2023
                    This thread was updated on Aug 22, 2023
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                    Address: 374, 23rd Cross Rd, Sector 7, HSR Layout, Bengaluru, Karnataka 560102

                    I need rental agreement with 100 rupees stamp paper as a proof of address for my credit card. I have choosen the same 100 rupees stampee paper and paid money for the 100 rupee stamp. Now without intimating to me they have gave rental agreement with 50 rupees stamp but my credit card company is not accepting that not. When I'm contacting nobroker they are ready to give only 50 rupees refund. I have paid 499 but they are willing to refund only 50. Now I can't do anything with that 50 rupees stamp rent agreement. I need full refund as it is not my faulty.
                    my gmail id: [protected]@gmail.com
                    NoBroker customer support has been notified about the posted complaint.
                    Hi Naveen, our aim is to always provide the best-in-class rental agreement service as promised. We will actively look into the situation and will work to find a resolution that aligns with our commitment to quality service. If a refund is applicable, we will process it accordingly. However, share your registered contact number so that we can check and do the needful asap.
                    Naveen2003's [Complaint's author] reply, Aug 27, 2023
                    Naveen2003's [Complaint's author] reply, Aug 27, 2023
                    8555835638
                    NoBroker Customer Care's response, Aug 31, 2023
                    Verified Support
                    Hi Naveen, we're pleased to inform you that Rajat from our team has reached out and successfully resolved your concern. If you have any further questions or issues, please don't hesitate to reach out. Thank you for bringing this to our attention.
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                      amitanu_singh
                      from Greater Noida, Uttar Pradesh
                      Aug 14, 2023
                      Aug 17, 2023
                      This thread was updated on Aug 17, 2023
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                      I filed a request and complain by call and through mail regarding my tenant verification order I'd LL- 5106405. My request ref. No are 17294433 & 17294434. After that when I am asking about status their customer care executive disconnect call and they never replied my mail about status. If any executive respond a little then answer is please call so so no because you are not calling on correct no. Or I will arrange a call back to you our executive will call you with in 2 hr. In both cases I never got arranged call back from them and when I called on given no same response got that please call ...this no .they are giving a new no to call beside giving status of request. I paid for my order is totally waste.
                      NoBroker customer support has been notified about the posted complaint.
                      Hi Amitendra, our customer care team always reply promptly to calls and emails and assist our customers to the best of our abilities, However, our team is actively looking into your request with ID LL-5106405 and the reference numbers 17294433 & 17294434. We assure you that we will provide you with a resolution as soon as possible.
                      amitanu_singh's [Complaint's author] reply, Aug 24, 2023
                      Now you can understand about your service because today is 24th aug and still your executive working on my complain. It is still unsolved and I didn't receive any mail or call about my complain.
                      First of all do not tag it as solved untilll it get solved. Complain raised on 10 aug 2023 today date is 17 aug 2023 and it is still unsolved. How much time you need to solve it??? People need to know about you and your process. How you are responsible to your customer and your future is also depends upon it.
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                        S
                        Sumanth_Pai
                        Aug 13, 2023
                        Aug 19, 2023
                        This thread was updated on Aug 19, 2023
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                        Resolved

                        No Refund

                        Address: 6th Floor, Kaikondrahalli, Kasavanahalli, Bengaluru, Karnataka 560035

                        I, Sumanth Pai, had opted for a refundable plan in your platform on May 9th 2023 amount ing to Rs 7500 approx, the plan stated that if in case no broker is not able to find me tenant within 2 months it would refund me the money which I have paid, in this process I was allotted a relationship Manager for the same.

                        Initially no broker was not able to find me the tenant within 2 months hence the relationship manager's super visior...
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                        S
                        Aug 12, 2023
                        Aug 22, 2023
                        This thread was updated on Aug 22, 2023
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                        I have been cheated by no broker.. I made advance payment and booking in the month of July to start work on 10 Aug.. today is 13 Aug and no painter assigned yet.. coordinator gives various reasons and share its own problem instead resolving my problem. Now he is not picking my phone and responding in whatsapp every day that will start work next day.. worse experience and I m helpless now.. it was my bad decision to contact no broker
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Sultan, at our company, we provide punctual and best-in-class painting services. Additionally, we take pride in providing accurate and prompt responses. However, share your registered number so that we can check and do the needful asap.
                        We would like to inform you that we have found your registered number in our database, and we highlighted your issue to our relevant team, and they will connect with you at the earliest.
                        Issue resolved
                        Hi Sultan, we are absolutely glad to hear that your issue has been resolved by our team. We hope to have another opportunity to serve you and provide you with a delightful experience.
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                          S
                          Aug 12, 2023
                          Aug 21, 2023
                          This thread was updated on Aug 21, 2023
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                          I have booked and made advance payment of 3000 rs to no broker in the month of July 23.. they did followed up to start work of painting however it need to start in 10 Aug as tenant was present at home and I already intimated no broker. Since today is 13 Aug the work has not yet started and coordinator giving various reason and sharing there own problems to customers. Now they are not responding to my call nor they are giving call back.. it is really worst experience and very sad to take decision for contacting no broker
                          NoBroker customer support has been notified about the posted complaint.
                          Hi Sultan, at our company, we provide punctual and best-in-class painting services. Additionally, we take pride in providing accurate and prompt responses. However, share your registered number so that we can check and do the needful asap.
                          We would like to inform you that we have found your registered number in our database, and we highlighted your issue to our relevant team, and they will connect with you at the earliest.
                          Issue is resolved now
                          NoBroker Customer Care's response, Aug 22, 2023
                          Verified Support
                          Hi Sultan, we are absolutely glad to hear that your issue has been resolved by our team. We hope to have another opportunity to serve you and provide you with a delightful experience.
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                            Mitesh1817
                            Aug 7, 2023
                            Aug 8, 2023
                            This thread was updated on Aug 8, 2023
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                            My interior project was to be completed on 15 July, still now 7th August 40 work items are pending. No worker comes to the site for work. In last 1 month hardly 7 days workers came to site. They took 100% payment and now behaving like this. Tried contacting customer care/ city manager / interior head even ceo does not responds back. Complained in twitter Instagram and Facebook but only one response will look into this and days are passing by.

                            Only option is to file a police complaint on this fraud happened to me.
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Mitesh, we consistently deliver satisfactory interior services within the designated time frame. And we take pride in providing accurate and prompt responses. However, share your registered number so that we can check and do the needful asap.
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                              Aug 6, 2023
                              Aug 6, 2023
                              This thread was updated on Aug 6, 2023
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                              I have taken owner plan and my property is deactivated without my knowledge and refund is not processed
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Dharani, our goal is to provide excellent service to all our customers, including those who have chosen the owner plan. Kindly allow us some time to conduct a thorough review of your case. We will reach out to you as soon as we have a resolution.
                              [email protected]'s [Complaint's author] reply, Aug 18, 2023
                              Issue resolved
                              NoBroker Customer Care's response, Aug 27, 2023
                              Verified Support
                              Hi Dharani, we are absolutely glad to hear that your issue has been resolved by our team. We hope to have another opportunity to serve you and provide you with a delightful experience.
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                                Makarand S
                                Aug 5, 2023
                                Aug 5, 2023
                                This thread was updated on Aug 5, 2023
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                                I have been charged with 3 fraudulent transactions of the same amount in the name of No Broker Technologies without my knowledge and consent.
                                +1 photos
                                NoBroker customer support has been notified about the posted complaint.
                                Hi Makarand, thanks for bringing this to our attention. Hence, kindly share your registered contact details so that we can connect with you over the phone & discuss this further.
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                                  Dishant V Kapadia
                                  Aug 2, 2023
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                                  Address: Opera House, Mumbai

                                  On the 18th of April, 2023. I was scammed by a fraud with a Transaction of INR 24, 311.52/- made to NoBroker.com via my RBL Bank Credit Card.

                                  Details of the Transaction are attached in the images. The scammer made a telephone call to me under the pretext of being from the bank and asked for permission to upgrade the credit limit on my card. The card issued to me under this conversation was only 2 months old and I was taken by surprise with the kind of details the scammer had - They were in possession of my entire 16 digits of the card no, my PAN no, my Address and also the last billing amount of my credit card. On listening to all this information, for a second I got to believe that the call was from the bank. At last when they asked for an OTP to confirm the upgrade, I realized there was something wrong and I hung up the call immediately without giving the OTP, although they tried calling me back to back for 4 more times, I did not answer but they still managed to complete the transaction. I called up the Bank and they said that since you have immediately reported the fraudulent transaction, be rest assured we will do the needful and revert it. All they asked me was to file a police complaint on the cyber crime website online and furnish a copy of the same to the vigilance team at the bank. Cut to July, 2023, I received a call from the local police station where the case was registered, they received an UPDATE about the case in JULY - that is how fast the system works, the officer asked me about the status and I said the bank is yet to revert on this. He then said, be rest assured the bank will get this sorted and closed the complaint on their end! 8-10 days later, on the 22nd of July, I get a call from RBL Bank, stating that our investigation is over and that we feel the transaction was legal and cannot do anything about it! On hearing this I personally go to the same local police station that closed the case. They say you should have come in earlier and that an online FIR wasn't sufficient! I am shocked, how is that complaint filed on the official website of cyber crime not taken seriously. Now since everyone has closed the Case - NOBroker is also denying a refund. I am stuck, what to do.
                                  +2 photos
                                  NoBroker customer support has been notified about the posted complaint.
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                                    DhanarajP
                                    from Chennai, Tamil Nadu
                                    Aug 2, 2023
                                    Aug 4, 2023
                                    This thread was updated on Aug 4, 2023
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                                    Token amount refund

                                    I paid sixty thousand as token amount(60000rs) for one flat to nobroker on 5/6/2023. After getting the document I found that the flat does not have completion certificate or occupation certificate. So I rejected the property and requested refund of my token amount. Its been more than 1.5 still I have not received my refund. They moved my request to different person internally. And two executives from nobroker confirmed with seller that they...
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                                    sivask1
                                    Jul 29, 2023
                                    Aug 5, 2023
                                    This thread was updated on Aug 5, 2023
                                    Resolved
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                                    Resolved

                                    I had booked for the shifting of household items from kerala to chennai. Booked through a individual vehicle service. We had asked to pay fully before delivering goods.
                                    We got few items damaged. the delivered transporter didn't responded properly and ran away. When contacted, told to complain and claim from NoBroker.
                                    We had chosen less insurance amount than goods value, since booked individual vehicle.
                                    Contacted grievance officer. No proper response.
                                    Contacted insurance company. Couldn't submit few documents for claim which needed to be given from the NoBroker and transporter.
                                    Had a very bad service and support.
                                    I had Loss of Money and time.
                                    Think twice to choose NoBroker.
                                    Sep 12, 2023
                                    Complaint marked as Resolved 
                                    Not resolved. Closed without resolving. Very Bad Servicing
                                    NoBroker customer support has been notified about the posted complaint.
                                    Hi there, we take pride in providing top-notch shifting services with a strong emphasis on prompt responses and customer satisfaction. And also, we never ask for the full payment upfront before securing and completing the shifting process successfully. Hence, we'd request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
                                    Hi there, we take pride in providing top-notch shifting services with a strong emphasis on prompt responses and customer satisfaction. And also, to secure your booking and initiate the shifting process, we only require a token amount as a gesture of commitment. However, please provide your registered contact details so that we will schedule a callback to discuss further.
                                    Hi There, we are closing this case for now as we are still waiting for your registered contact number which is required to look into your issue. Please feel free to reach out to us with the same in order to assist you further.
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