NoBroker Complaints & Reviews

I have been trying to sell and list my rental property on No broker as they have been campaigning that it's free but unfortunately both my ads show as inactive. I tried chatting and speaking to their representatives but instead of helping they are pushing me to buy their listing and other services.

The claim that they make that they let to post for free is a scam and i have proofs of calls and other written communications with me.

They should either stop this claim or stand by what they say!

I took super relax tenant plan and one the same day I raised a request to cancel a plan because of horrible experience. Some one from customer care connected with me after Raising query in tweeter. And told me to remove comment and ensured yhat they will provide better services but two weeks are over neither they are providing my refund nor a services. They are so lethargic that they don't even respond to messages. I m stuck not sure what to do..
Naresh

I have put my items into noborker.com movers and packers from Bangalore to Hyderabad on 23rd March 2024. There were 77 items with two items three wheeler and electric guesser unpacked while shifting from my house to nobroker wearhouse. On that day your partner had sent a small vehicle that couldn't accommodate all the items. They booked a porter vehicle and took the items. It was promised to me that the items will be delivered in 3-4 dyas max. But it is almost 7th day since the items have been picked up from Bangalore, it has not reached me. Despite many requests to Nobroker executives and their partner Mr. Sunil there is no clear cut information. I needed shipping vehicle number to get the gate pass to enter into the township. It took one hour and I have to make calls to escalation team and then connect to the partner to get the vehicle number. To my surprise the number of the vehicle was same as vehicle which came for pickup and which couldnt accomodate the entire items at Bengaluru. Now I am afraid how my items must have been treated and sent. What mode they have been sent. I have very bitter experience with nobroker.com. Really sad with the way the customers are treated. I will never recommend anyone in future and will never avail the nobroker services in future. I am wondering what should be done if my items are not delivered by promised time 12pm on 29/03/2024.

Hello Everyone,

I want to draw your attention about the pathetic service from NoBroker Interior team. First of all the project (HS[protected] was supposed to finish on 28th February 2023 but was Handed Over to me in the month of August. And till tosay still there are some snag pending. Moreover they charged me extra convenience fee which was promised to me for the refund but still after several followups there is no update from their end about the refund of the convenience fee as well as the Delayed Penalty. I think a strict action should be taken against them.

I got a call from a girl today claiming to be Axis Bank employee and she said that my credit card insurance policy got changed last week and I'll be charged for the same. If I want to remove that policy, I need to provide certain information and then I recieved one sms for a transaction amount of Rs92, 181.18 from my credit card. The transaction was done to Nobroker Technologies Sol 133049. I didn't make this fraudulent transaction and I want to complaint regarding the same. Contact no. of Scammer - [protected]

I paid ₹1, 178.82 on March 22, 2024, intending to rent a 1 BHK flat. After selecting the property, I tried contacting the owner multiple times, but he didn’t answer. Eventually, he picked up and informed me that the flat was already rented out. However, the reality is that it’s still available through a broker.

We also reached out to 2 or 3 other property owners, but most of them didn’t answer their phones either. When I asked NoBroker for a refund, they simply stated that they don’t have a refund policy. Surprisingly, they claim there’s no mention of it anywhere

Please help me to get my refund asap.

Mobile No [protected]

In order to get a rented house I purchased Nobroker Relax plan on 21st March, 2024. I was assigned an Relationship Manager who initially was showing some random properties which were totally not as per my requirement.
Since today i.e. 23rd March, 2024 all my services just vanished, there is absolutely no way to contact the RM or Nobroker, noone is responding to calls. Everything just vanished, all my shortlisted properties and the contact of the owners. The nobroker charged me Rs 4129 for this valid for 45 days, but all the services just disappeared from my login. This clearly shows the unprofessional and unethical behaviour of Nobroker. They are just doing fraud in the name of services.
Please take strict action against Nobroker and ensure that they refund my full amount along with a compensation for this mental harassment.

I booked a flat for rent on Thursday (7th March) at Sumadhura Anandam (C block, 214) and paid a token amount of Rs.10, 000 via NoBroker app. The link was provided by NoBroker RM, Sumukha after confirming me that the owner has agreed to the terms. However, when I spoke with the owner (Santosh), he said he never agreed to the terms of rent with NoBroker and he isn't willing to proceed. I have raised this issue with NoBroker on the same day, but i haven't received even a single callback even after raising this via different channels (email, customer care, relationship manager, etc.). PS: I'm also a "premium" member as i have purchased their Relax plan. Post this incident, my relax plan has also suddenly expired within 5 days of purchasing it! Original validity of the plan was 45 days. Reposting this as it has been more than 2 weeks since the incident and I still haven't received a resolution or any update whatsoever from NoBroker on this complaint. I have been following up on call/email/social media but still no response from NoBroker. Attaching email chain where with no response from NoBroker.

On 1st of September 2022, I Sagorika Mukherjee, along with Prerana Narayan and Shruti Agarwal entered into an agreement with No broker Company. The company acted as a third party providing us with agency service acting as a intermediary between the owner and us.
We paid a sum amount of Rs. 50, 000 as security deposit which was said to be returned by the owner after our tenancy period is over.
The rent for the said lease agreement was 12000 per month which has been duly paid by us to the company. The owner seems to live in USA and thus has taken service from the company but all the power to take due decision still remained with the owner.
According to the agreement, we were supposed to send a one month notice before vacating the property and the same was done from our end on 5th of January 2024. No action was taken from No brokers side about the same and later we have to call them to ensure the same is being done and thus it was done at the end time and we left the possession of the premise on 5th of January 2024.
No inspection was done prior to 5th of February although new people kept coming to visit the property along with No brokers agent since 20th of January.
After inspection was done on 5th of February, we kept on inquiring about the security deposit from the company till 24th of Feb. We have continuously called the company regarding the same and after a hefty of calls we received a settlement document by the company in which the company has arbitrarily shown an expenditure of Rs. amounting to 44000+ and showing expenses also one expense headed as 'general' and also added GST to the same and no such thing has been done on the property.
After asking the company agent, he said that he is not aware when we will get the money back even though when we entered into the agreement and when we were vacating the same we were informed that the money would be refunded within 5 days from inspection.
We have continuously been talking to the company regarding the same and also informed them that we will file a consumer case against them but nothing has been done by their end.
We have talked to the owner and she replied via mail both to the company and us that she has refunded the whole amount to the company, she is not even deducting any money but no reply has been recieved from the company's end. The owner has not asked the company to do any repair and the repairs which it has sent were already broken or damaged items prior to our arrival as also confirmed by the owner.
It has been a month and we have been suffering with mental agony due to company's misconduct and not providing us back with our money even when the owner has refunded the same.

I am from Chennai and I am looking for new rental homes. No broker got my phone number in some way and asked me so many times to subscribe for Super Relax Plan, so that they will assign a relationship manager and field manager, they will do everything like searching houses, schedule meeting, visiting houses, etc. on behalf of me.

After so many repeated calls from No broker, I believed their promises, and subscribed to Super Relax plan and it's around 8000+. It has been four days, as of now, I dont get any updates from relationship manager and field manager. Relationship manager not at all attending my call and also not replying to my chat.

I don't even get details for a single property as of now. I dont understand why no broker urged me to subscribe the plan and why they don't care customers after subscribing.

Really, I am frustrated because I mentioned them that I have only two weeks of time for shifting to new house. I don't see my relationship manager and field managers are working actively. So, I have tried myself booking a meeting for a house, when I tried contacting the owner, I heard voice message says that was already rented out. I am wondered how and why No broker shows rented out property in active available list. No one is helping me and I don't want anyone to help me out any more.

I have escalated to No broker team and I believe they could have seen all my chat to relationship manager and there was no response from relationship manager side in chat.

Also I chat with their support team two times for requesting a callback to say all my pains, and the best thing is still now I don't receive single callback.

I requested No broker to refund my money through email. If they are gentle, they will return. Otherwise I can assume they are doing a beautiful scam and I can go any extreme to get justice.
Jai Hind!

Hello Sir

I have approached NoBroker Team to purchase a resale property on Early December 2023. I have finalized the property based on the Seller Team information that this property is B-Khatha and DC Converted and Paid 2 Lakhs amount as a token Advance.
1 Lakh for Buyer Nobroker Team (Transaction :nborder_[protected])
1 Laks for Seller Nobroker Team(Transaction: nborder_[protected])

Attached the Tranctionsaction details.

After this Legal Nobroker team initially told to not to go with this property, as seller shared information is not correct. Issue here is this property is not B-Khatha and DC Converted. There is no Khatha and the reason seller told is it was coming under Panchayat Khatha.

Based on the Legal Team advice i backed out from the property and requested nobroker team to refund my Token Amount.

Last almost 3 months i am trying to struggle to get refund. There is clear ignorance that Nobroker team is always saying, checking your issue, Your money safe with us, We will update.

2 Lakhs amount is not a small amount for a person who is staying in rented house. It can be 1 year of my rent, 2 years of my grocery .

Nobroker team should do the needful ASAP.

I have attached some of the responses for reference .

I have decided to fight for the justice. This is the first step i am taking and do let me know if this wont be resolved here. Also i have been into lot of stress due to this loss . my family is not talking to me properly.

I have tried to contact Customer Care for Nobroker from their website. No responses coming also .

Request Received (#[protected] [Complaint][Property Documents missing issue] [Refund not issued]

No response on the above ticket raised.

Hey, I'm Rahul Mandaviya
This complaint is regarding the unauthorized transactions that took place using my credit card on 12th March 2024 through NOBROKER TECHNOLOGIES.

Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and inform the axis bank block all transactions about the e-fraud.
Kindly help me in this.

On 11/03/24 time 6 pm suddenly I received a otp afterthat i’ve received a transaction of 12, 258.09 Rupees. Pleace give a solution to Back the money from fruader. Their id ECOM_[protected].

I wish to file a formal complaint regarding the inadequate service provided by Nobroker in handling my furniture transport needs. During a recent interaction with one of Nobroker's representatives, I provided a comprehensive list of my furniture items. Following this, I was directed to make an advance payment via a provided link.

However, upon completing the payment, I discovered that the vehicle arranged by Nobroker was insufficient to accommodate my furniture, which includes large items unsuitable for an 8-foot vehicle. Upon contacting Nobroker's support team to address this issue, I was informed that I would be charged extra for a larger vehicle, a detail that was not communicated to me initially.

Despite my attempts to resolve the matter and seek a refund due to the discrepancy in service, Nobroker has adamantly refused to refund the payment. Additionally, I have been waiting for resolution for over two weeks, with promises of a follow-up contact going unfulfilled.

This situation has caused me significant inconvenience and frustration. I trust that your Consumer Complaints Department will investigate this matter promptly and take appropriate action to ensure fair treatment and resolution for consumers like myself.

Thank you for your attention to this matter.

I booked a flat for rent on Thursday (7th March) at Sumadhura Anandam (C block, 214) and paid a token amount of Rs.10, 000 via NoBroker app. The link was provided by NoBroker RM, Sumukha after confirming me that the owner has agreed to the terms. However, when I spoke with the owner (Santosh), he said he never agreed to the terms of rent with NoBroker and he isn't willing to proceed. I have raised this issue with NoBroker on the same day, but i haven't received even a single callback even after raising this via different channels (email, customer care, relationship manager, etc.). PS: I'm also a "premium" member as i have purchased their Relax plan. Post this incident, my relax plan has also suddenly expired within 5 days of purchasing it! Original validity of the plan was 45 days.

With reference to all my emails dated 25th February 26th February 29th February and 2nd March 2024.

My issue is yet to be sorted out. Check out your inbox for the email address [protected]@nobroker.in

You are not sorting out my issue, but closing the complaint like AMATEURS.

How can you expect my to provide my contact number on a public forum

Do you not have it on your database?

Let me know your postal address, so my legal counsel may communicate with you, a step that I am considering

I had taken up a refundable premium service from Nobroker.com, where they will find a suitable tenant for me within 60 days from the package is tenant. The terms and conditions sent by NoBroker did not specify anything with related to the refund clause when a tenant backs out at the last minute. While I told about the same only after the tenant has backed out, they keep saying cannot process refund. I have sent an email with their clauses but no reply received from them.

THIS is in continuation with my email sent to you on 20th February 2024, with the subject - Nobroker not you are tension broker. I have attached that email to this email for your reminder and reference.

Despite asking you to set my profile right you have failed to do so and have rather upgrade my plan to Super Post Paid token, and by doing this, i have lost my shortlists and previous contacted owner phone numbers

In fact when I click to get an owner's contact number, I get my RM Mahesh Prabhu's number. When I speak to my RM, he tells me that my plan is upgraded and I will have a dedicated FRM. who will get my details.

WHO ARE YOU TO UPGRADE THE PLAN WITHOUT ASKING ME OR TAKING MY CONSENT FOR THE SAME?

I DO NOT NEED THIS FIELD RM PLAN WHICH WILL REQUIRE ME TO PAY Rs. 60, 000/- WHETHER IT IS OPTIONAL OR COMPULSORY TO PAY.

I WANT MY OLD PLAN BACK, WHO ARE YOU TO DO SUCH AN UNWANTED IRRITATING FAVOUR FOR ME,

MR. AKHIL, MR. VARUN, I GOT A CALL FROM MS. JYOTHI OF THE ESCALATION DEPARTMENT, WHO TOLD ME THAT SHE WILL TRY TO SORT OUT THE ISSUE AND HAS ASKED ME NOT TO FURTHER ESCALATE. I TOLD HER THAT IF I DO NOT GET RESOLUTION IN TWO DAYS, I WILL ESCALATE AGAIN, NOW I AM AGAIN ESCALATING AFTER 5 DAYS.

FIRST OF ALL YOUR RMs DO NOT CALL BACK ON TIME OR AS COMMITTED, THEN OVER ALL THAT YOU TERMINATE MY ACCOUNT, UPGRADE IT WITHOUT MY CONSENT AND PUT ME ON SOME PLAN THAT I DON'T WANT?

NOW MR, AKHIL, MR, VARUN I need a solution for this and a call back from someone in a senior position, not some executive who has no idea what is happening cause I am sick and tired of speaking to executives.

NOW LOOK, I DO NOT NEED YOUR RM EITHER NOR YOUR FRM., Call me and we could talk and sort out this irritating issue.

MAYBE YOUR SERVICE IS GOOD ONLY FOR APARTMENTS, AND NOT FOR INDIVIDUAL // INDEPENDENT HOUSES. There is a lot you need to learn about the independent house market in Bangalore.

NOW MR, AKHIL, MR, VARUN I need a solution for this and a call back from someone in a senior position, not some executive who has no idea what is happening and who try to sell me you legal services or movers and packers services, or maybe someone from the top level could call, cause I am tired of speaking to executives and repeating my problem.

Regards
Arun

I had given a quotation to create a new rental agreement and it's now been 20 days I'm waiting for the original copy.

They had sent me the soft copy online on 13-2-24 and now the nobroker rental department refuses to share the hardcopy.

They keep laying more excuses, backend team is checking, concerned team is checking but none of them knows the exact status. This guy called - Obul reddy is absolutely irresponsible for this as he is in charge of the same.

I have been sending multiple emails and calling them everyday for an update. But they just give more excuses.

Please help me get the original copy as soon as possible. Thank you

Hey, I'm Suresh
This complaint is regarding the unauthorized transactions that took place using my credit card on 21st Jan 2024 through NOBROKER TECHNOLOGIES.I got an ad of a earbuds, when I try to buy it the link went to the Amazon fake page, they made me enter Credit card details and then the OTP, after that the page closed unexpectedly and they deducted 19753.11 amount from my Credit Card account.
The name from which OTP came and went from cash account was NOBROKER TECHNO
The transaction mails/messages were as follows:-

The One Time Password (OTP) for your transaction at NOBROKER T of INR 19753.11 with your SBI Credit Card ending 1163 is ******.
This OTP is valid for 10 minutes or 1 successful attempt, whichever is earlier. Please note that this OTP is valid only for this transaction and cannot be used for any other transaction.
Please do not share this One Time Password with anyone.

I got mails from SBI alert too.
Please note that I have participated in the transaction that is mentioned above, The transaction took place in the site similar to amazon billing page. I notified the bank immediately when I noticed the transaction mail/message.
Kindly help me in this.