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NoBroker Complaints & Reviews

2.5
Updated: Dec 7, 2025
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NoBroker reviews & complaints page 47

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B
Buddi sagar
Jan 28, 2022
Resolved
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I enquired painting work through Nobroker. No broker employee came for inspection of house paint. He quoted 14.5k for complete the painting work. I gave painting work to Nobroker. Painter did not paint house properly I asked him why you are doing this. He replied you need to pay Rs. 800 more to do the good painting. I informed the same to No Broker employee but there are no solution. This is totally unfair service. I paid 60% advance amount to No broker but I am not satisfied for this service. Remaining balance amount they are asking but they are not talking for complete the painting task.
+2 photos
Jan 28, 2022
Complaint marked as Resolved 
Company Email Number - [email protected] Company Phone Number - 9241700000
NoBroker customer support has been notified about the posted complaint.
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    Snehali Nanavare
    from Pune, Maharashtra
    Jan 27, 2022
    Resolved
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    Resolved

    Address: Pune

    I have taken the service from no broker on 31st of dec worst experience. Packaging is too poor my all stuff is damaged and fake and false promises and Manager is given he is not bothered for anything. Now from almost 1month
    I am taking fallow up for my recovery and many mails Sends but no one is replying. They will reply till the time they will take money from customer ones they will receive they will not even pickup the calls. Mr Avinash has given all fake promises and mr John who is the handling manager not even picked up the calls and always sounds like sleeping.
    Mar 4, 2022
    Complaint marked as Resolved 
    NoBroker customer support has been notified about the posted complaint.
    Verified Support
    Jan 27, 2022
    NoBroker Customer Care's response
    Hi Snehali, we always want our customers to have a pleasant experience with our Packers & Movers service. We would certainly like to do a major deep dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that one of our specialists can connect with you over the phone and discuss this further.
    Jan 29, 2022
    Updated by Snehali Nanavare
    My email address is [protected]@gmail.com
    Jan 29, 2022
    Updated by Snehali Nanavare
    I have called up many time to customer care also they are just saying we will get back to you till the time no one…..and not even bothered to take customer seriously. I will not suggest any type of service from nobroker….😡😡
    Verified Support
    Jan 30, 2022
    NoBroker Customer Care's response
    Hi Snehali, the email ID which you have shared is not registered with us. Kindly share your registered email ID or phone number so that we can take further action.
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      pavanpala
      Jan 25, 2022
      Resolved
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      Day before yesterday I used your packers and movers service and believe me or not it was the first time I felt pity for myself for taking such a wrong decision in choosing you. I've told by your team that your team below things
      Your team said in the call(before making advance payment) they will do disbandle at the source place and assemble at the destination place(my minimum expectation is Cot/Bed & TV) - Didn't keep your promise of assembling

      Your team will help in unloading all the packages and help in carrying them to my destination home. - As your team paid less to the Vendor transport company, they paid less to the driver in whose vehicle my furniture got loaded, so at the end I ended up unloading the packages myself and carrying them to my home taking help from neighbors. Also just make you aware I got involved in a recent domestic accident due to which my spinal cord got injured and with this unloading stuff, I'm feeling heavy back pain again... Thanks for hurting me again

      When I requested for home inspection for the Packers and movers quotation, Pavithra from Packers team said it's not required and I can tell her the main(big) items for noting in the inventory list as small items can be fitted as you are gonna give me a dedicated vehicle. I trusted her and paid the advance money, later your Moving Manager and his team said I can only transport items in the inventory list and the other items which can fit in 25 cartoon boxes. So I've thrown lot of kitchen items in the garbage just make sure that I'm not crossing the limit of 25 cartoon boxes and also had to beg your packers team by calling to them on the day of movement to allow my 3 trolley bags and guitar

      Your team(Pavitra from packers team) said they will be giving a dedicated vehicle, so I thought some mini lorry will be given to me as I paid 29k approx for just shifting service and also they(Pavitra) agreed when I had requested that me and my brother also travel on the same vehicle as my parents won't be able to walk properly to go and receive this vehicle driver - At the shifting time, again we were refused by your moving manager to travel on the same vehicle saying he told Pavitra that we are not allowed on it, but I didn't get any intimation from Pavitra. On top of it they sent a small vehicle and my furniture size was 3 layers extra height than vehicle (Sample picture was attached in this email which I captured after 40 or 50% of my furniture got loaded). Again almost 1500/- we gave to Karnataka Police to let our vehicle go as the vehicle has carrying 3 layers extra height furniture

      Your Supervisor Kumar [protected] (I believe as he is leading the packing team) said that I've to pay rest 15%(4170) to the truck driver, so truck driver took money total 4671.96 (2471.96/- to the fuel near chik ballapur town in Karnataka you can refer attachment of bill, and 2200 cash at destination home) - Even after paying extra money on top of 15% to vehicle driver, still I receive link from nobroker asking for 15% money, are you guys playing with me and trying to loot?

      Last but not least I spoke to so many of your team members over the extension and none of them had spoken to my moving manager and got back to me? it seems they are just responding until customers pay money. After that customers are on their own, even police stop the vehicle on the main road and customers are literally standing on the road. It doesn't matter to your team as they are just collection agents.

      With all of the above experiences, I've learnt one thing that I shouldn't choose any of your services in future, thanks for all the trouble you and your team gave to me so far which I don't forgot in my life time and I wish to share this experience to all of my Organization & Known folks so that I can at least save them from your trap.
      Feb 26, 2022
      Complaint marked as Resolved 
      NoBroker customer support has been notified about the posted complaint.
      Jan 25, 2022
      Updated by pavanpala
      Updating the screenshots here

      Jan 25, 2022
      Updated by pavanpala
      Attaching the one of the receipt for you reference which we paid to karnataka police... for the rest of the money they didn't give any receipt

      Verified Support
      Jan 25, 2022
      NoBroker Customer Care's response
      Hi Pavanpala, we constantly strive to provide a smooth & hassle-free shifting experience. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone & discuss this further.
      Hi Pavanpala, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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        C
        Jan 24, 2022
        Resolved
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        Resolved

        Hi,

        I have purchased Owner Super Money Back Plan from Nobroker to rent out my flat in Pune. When I purchased this plan following condition has been agreed for a refund.

        Nobroker RM Zabiulla Shariff provided me the contact of the person who was interested to rent my flat. But it didn't worked out and I rejected that person. I found another person on my own who interested to rent flat and we signed the agreement. I shared the agreement with NoBroker to claim the refund as per following agreed conditions. Nobroker is not responding to the claim. I am following up daily but refund has been processed.

        Refund conditions:

        1. If you got the tenant in the same rent deposit and tenant type mentioned on our website from any other source other than No Broker, you need to submit the Rental Agreement to apply for refund.

        2. If you are not able to finalise the tenant from No Broker within 60 days, we will refund the money.

        Note : Apart from the above terms and conditions there are no hidden terms and condition for getting refund on this plan

        Regards,
        Chetan
        Mar 12, 2022
        Complaint marked as Resolved 
        Nothing has been done by nobroker to resolve the complaint Why the status is changed as resolved? I am still chasing for refund
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Jan 25, 2022
        NoBroker Customer Care's response
        Hi Chetan, whenever you are eligible for a refund, we'd never delay initiating the same. Having said that, we have highlighted your issue to our team and we will certainly get back to you with an update on priority.
        Mar 12, 2022
        Updated by [email protected]
        I have not received refund. Why the complaint mark as resolved?
        Liars! You never initiate money return process. I had plan expired with no tenant and since then your customer service and RM have disappeared. When I took a plan, I was getting a call every hour for painting, cleaning etc… now plan is expired and your customer service/RM are unresponsive. I have already raised this on this forum.
        Did you get refund
        [email protected]'s [Complaint's author] reply, Mar 12, 2022
        NO BROKER is experts in troubling the customers. They provide Low quality service and greedy sales team who never respond to the email. Once you paid charges. Even they don't deactivatesd the email address of sales person. Who sold the plan.
        No refund yet.. they are just waste of time!
        Absolutely agree!
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          Suhas Bankapur
          Jan 24, 2022
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          I no more need SMS alerts on my number. Please block the alerts.

          Registered number - [protected]
          NoBroker customer support has been notified about the posted complaint.
          Hi Suhas, it is never our intention to bother you with our text messages. We have highlighted this to our team and we will certainly get this sorted on priority.
          NoBroker Customer Care's response, Jan 26, 2022
          Verified Support
          Hi Suhas, we have unsubscribed you from the promotional messages. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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            U
            Uma Kittu
            Jan 23, 2022
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            Hi,
            I have paid $99 for NRI level 3 money back scheme offered from Nobroker. Nobroker executive Mr.saiteju forced me to pay thru PayPal option i never used that application before while payment that application allow me to pay only US DOLLAR. Nobroker executive Sai Teju advised me to pay$99 after payment it was deducted in my account more than the scheme amount after I read the plan it is mentioned only $95.2 i was request the excessive payment then no response from Nobroker Team. After a week Assigned RM Sunil after few follow up he was on medical leave without updating any autoreply meantime I was booked my airticket to travel India i was request the level 3 plan to register a house immediately hence I was requesting new RM thru Nobroker chat 'n' number of times after that assigned new RM Ganesh Nagaraju, he told me there is no property as per my requirement it was so disappointment before taking the plan Nobroker executive told me 100s of property as per my requirement but then no hope, hence i reached Chennai i was looking house thru area brokers then i got one within 15days and I registered locally and the document sent to Nobroker to refund my money but no response or acknowledgement from Nobroker Team. Appreciate your support and refund my overpayment too $99 paid Transaction ID8KL98689EX300752K to NRI level 3 money back scheme.
            +3 photos
            NoBroker customer support has been notified about the posted complaint.
            Verified Support
            Jan 24, 2022
            NoBroker Customer Care's response
            Hi Uma, we constantly endeavour to provide our customers with a pleasant experience. In any case, if there is any deviation, we would certainly like to have an opportunity to make up for it. Hence, we have highlighted your issue to our team and one of our specialists would certainly connect with you on priority.
            Jan 28, 2022
            Updated by Uma Kittu
            No update from Nobroker Team
            Feb 18, 2022
            Updated by Uma Kittu
            No broker team continuously reach us people until we pay the money. Once we pay the money they will show hell to us. We paid amount for money back plan. They send an email we will refund but still I didn't get money back in my account. appreciate your speedy response

            Verified Support
            Feb 23, 2022
            NoBroker Customer Care's response
            Hi Uma, we understand that our team have been in touch with you and initiated a refund. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
            Feb 26, 2022
            Updated by Uma Kittu
            Still my refund not received more than a month when can I get my refund? Please update me ASAP
            Dear Team,
            Thanks for your response and I am waiting for the action
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              A
              Jan 23, 2022
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              Address: Pune

              I initiated a transaction for rent payment on 21 January 2022 on no broker app. And it's get completed on 22 January 2022. But the UPI ID entered for beneficiary land lord is not correct. The wrong UPI ID is entered. And now the transaction is completed.
              Correct UPI ID-akshay.[protected]@ybl
              Wrong UPI ID entered-akshay.[protected]@ybl
              Please take corrective action
              NoBroker customer support has been notified about the posted complaint.
              Hi Akash, we are disappointed to hear that. We have highlighted this to our team and we will certainly take the necessary action at the earliest.
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                S
                senguttu
                Jan 21, 2022
                May 7, 2024
                This thread was updated on May 7, 2024
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                Nobroker PLANS TO FIND A TENANT ARE CHEATING, UNETHICAL and FALSE commitments by sales representatives to close a deal

                I have shared my bitter experience with No Broker after availing their paid services -OWNER SUPER RELAX PLAN". which gave me very high dis-appointment. I have opted for your paid service to rent my flat in Semmencherry, OMR near Sholinganallur / Chennai.

                Regarding this I have sent "n" number of emails to all of them, , , but till dte no respomse from them.

                I have opted for "Super Relax Plan" and it is activated...
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                M
                Muktipada Pradhan
                from Pune, Maharashtra
                Jan 21, 2022
                Resolved
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                Resolved

                Address: Pune

                Hi,

                This is muktipada Pradhan, I m facing issue since 7th Jan to till date, so many mails and telephonic conversation for my funds, they are not resolved n not response my mail. Floor manager Santhosh has saying that my funds is credit on n before 20th Jan but it's not credited.

                Kindly take action on that else I will do police complaints against NoBroker.com my registered mobile number [protected]
                Mar 7, 2022
                Complaint marked as Resolved 
                NoBroker customer support has been notified about the posted complaint.
                Verified Support
                Jan 22, 2022
                NoBroker Customer Care's response
                Hi Muktipada, any refund wherever applicable is always processed from our end on time. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update on priority.
                Jan 22, 2022
                Updated by Muktipada Pradhan
                Not credited to till now, how many days required ????

                Since 7th Jan to till date my funds is using by NoBroker ????
                Verified Support
                Jan 22, 2022
                NoBroker Customer Care's response
                Muktipada, we completely understand your concern. However, please be assured that our team is looking into this and we will certainly get in touch with you on priority.
                Jan 22, 2022
                Updated by Muktipada Pradhan
                Also Check my charges amount of Rs. 350/ rupess.

                Total 35350/
                Kindly do on priority
                Verified Support
                Feb 03, 2022
                NoBroker Customer Care's response
                Hi Muktipada, as per the update from our team we have initiated the service charge of Rs. 350/- which we believe is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
                Hi Muktipada, we understand that our team has been in touch with you and resolved your issue by refunding service charges to the source account. Hence we are closing the case. Please let us know if there is anything else we can assist you with.
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                  priyen rajgor
                  Jan 20, 2022
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                  I have make payment on 31st December, 2021

                  Refund was initiated on 05th January, 2022
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Priyen, any refund initiated from our end should reflect in your account within 7 to 10 business days. However, we are checking this with our team and we will certainly get back to you with an update on priority.
                  NoBroker Customer Care's response, Jan 26, 2022
                  Verified Support
                  Hi Priyen, as discussed, we have initiated a refund for the service charges as well. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                    C
                    Customer bangalore
                    Jan 20, 2022
                    Resolved
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                    Resolved

                    We have complaint to the nobroker customer care that our money was deducted for booking a sofa on rent. But the order was not created. No message nothing.
                    We contacted customer care and got to know that since sofa is our of stock in the city, our order was not confirmed.
                    But we are waiting for the refund for 3 days now.
                    No update. We were going to get a Call back from nobroker. Even that hasn't happened.
                    Feb 26, 2022
                    Complaint marked as Resolved 
                    NoBroker customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 20, 2022
                    NoBroker Customer Care's response
                    Hi There, we always want our customers to have a smooth & hassle-free experience. We would request you to share your registered contact details so that we can look into your issue and get it sorted on priority.
                    Verified Support
                    Jan 26, 2022
                    NoBroker Customer Care's response
                    Hi There, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                      chethana namadeva
                      from Bengaluru, Karnataka
                      Jan 18, 2022
                      Resolved
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                      Resolved

                      Address: Bangalore

                      I have subscribed for owner relaxation plan on 2/12/2021 and i have not got any service even after paying for the service.
                      No broker is unprofessional with no experience in renting out my property every time when i call the relationship manger (Adinarayana T) would tell there are leads and i am working on but i couldn't see any progress on my property after few days they would call and tell madam your rent is hight we are not able to get the tenant and they will reduce the rent even after reduction of rent also there wont be any tenant.
                      below are the details of my contact no and mail id kindly get me a tenant or refund my money back.

                      Contact no:[protected]
                      E-mail id: Chethana.[protected]@gmail.com
                      Feb 19, 2022
                      Complaint marked as Resolved 
                      NoBroker customer support has been notified about the posted complaint.
                      Jan 18, 2022
                      Updated by chethana namadeva
                      I think they would arrange a fake leads and tell that there are lot of leads and working on it and the outcome is nothing but zero it is a fraud company
                      Verified Support
                      Jan 18, 2022
                      NoBroker Customer Care's response
                      Hi Chethana, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update on priority.
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                        akshay86
                        Jan 14, 2022
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                        I had availed a property management service from nobroker.com on 11th January after making payment of Rs. 8000. The payment receipt was confirmed by Sai Dhayanand . After making the payment he mentioned that a manager will call me to initiate the rental agreement renwal process. However, post that he has not responded. He is not available on the phone as well. I tried calling multiple people at nobroker.com but everytime i was told, someone will call me back. Its 4 days now no one has called me. Very poor and unacceptable service.
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Akshay, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone and discuss this further.
                        NoBroker Customer Care's response, Jan 26, 2022
                        Verified Support
                        Hi Akshay, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                          Swapnil Pohekar
                          Jan 13, 2022
                          Resolved
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                          Resolved

                          Website: nobroker.in

                          NO Broker called me multiple times to select a plan to rent out my property in Pune. After all the promises i agreed and took a plan for 7500.
                          According to this after 21 days i will get daily rent if they do not rent out my property.
                          Now after 21 days i am trying to contact them but i get no reply on email or no one pics my call.
                          The sales person i talked to was Rahul Sharma.
                          Now he is always busy and at the start i was getting 3 calls a day.
                          My property is still not rented out.
                          This is fooling the people.
                          Jan 18, 2022
                          Complaint marked as Resolved 
                          My issue was taken up and is now resolved appropriately.
                          NoBroker customer support has been notified about the posted complaint.
                          Jan 13, 2022
                          Updated by Swapnil Pohekar
                          after many calls and emails i finally just got one call from Pradeep Kumar who again is not a assigned relationship manager to me and he was very rude to speak too. This was not the tone that Rahul Sharma used when he sold me the plan. So this is just very annoying to del with these guys.
                          Verified Support
                          Jan 14, 2022
                          NoBroker Customer Care's response
                          Hi Swapnil, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
                          Verified Support
                          Jan 20, 2022
                          NoBroker Customer Care's response
                          Hi Swapnil, as per the update from our team your property got rented out through us. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
                          Feb 04, 2022
                          Updated by Swapnil Pohekar
                          Property got rented out now i am chasing for my money back for 6 days.
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                            Shiv724
                            from Kalyan, Maharashtra
                            Jan 11, 2022
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                            Processing fees was charges amount was not transferred to the account
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Shiv, in certain cases it takes more time than usual for the payment to be credited to the beneficiary's account as we need to do some checks from our end to ensure that the transaction is genuine. However, we are checking this with our team and we will certainly get back to you with an update on priority.
                            Hi Shiv, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                              Naveenm1997
                              Jan 10, 2022
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                              Address: No broker .com

                              I have posted my free property add and it has been almost one month since have been activated nor processed nor listed still how many days required for activation.
                              They are not able to solve my queries saying false reasons
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Naveen, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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                                PragatiS
                                Jan 10, 2022
                                Resolved
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                                Resolved

                                Address: Indore

                                Someone called me on behalf of the RBL credit card department from Mumbai and said had tie-up with nobroker and suggested converting my reward points into paying my remaining bill and increasing the available limit.

                                She initiated 4 transactions. These are the screenshots:

                                She said this is her details:

                                Riya Sharma
                                Employee id: rbl202097

                                I am not sure what it is. I checked nobroker enabling to make payments for RBl so I trusted here. But after then received a call from the RBL department, that it was a fraud and they blocked my card now.

                                I want you to take strict action on this. I need that money back.
                                Feb 12, 2022
                                Complaint marked as Resolved 
                                NoBroker customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 10, 2022
                                NoBroker Customer Care's response
                                Hi Pragati, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details so that we can reach out to you and get this sorted on priority.
                                Verified Support
                                Jan 12, 2022
                                NoBroker Customer Care's response
                                Hi Pragati, we are closing your complaint as we are still waiting for your contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                                  Nagesh Orchid
                                  Jan 8, 2022
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad

                                  Hi,

                                  I am Nageswara Rao and my Mobile number is [protected].

                                  On Jan 04 I made a payment of 49490 and transaction got failed after 1 day the money got deducted from my card.

                                  Kindle help me to get my money back
                                  Feb 9, 2022
                                  Complaint marked as Resolved 
                                  NoBroker customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2022
                                  NoBroker Customer Care's response
                                  Hi Nagesh, in certain cases it takes more time than usual for the payment to be credited to the beneficiary's account as we need to do some checks from our end to ensure that the transaction is genuine. However, we are checking this with our team and we will certainly get back to you with an update on priority.
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                                    Deepak Rishi
                                    Jan 7, 2022
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                                    No broker packers are worst packers i have ever seen in my life...i thought a company would be better than ad hoc i always used to hire, but they worked like ad hocs only ...their team was extremely unprofessional, customer service was obviously unaware of things going on the ground. The so called movement supervisor didnt even call a day before as per the company assurance.. untill i called him in the eve. He misbehaved after job and kept pressing me to make payment soonest i guess the company doesnt even pay the hard labour their movement team did. See the kind of packing they did for my expensive mattresses, i clicked the photo. Even my bed roll was kept on the road bare without any covering. They have damaged my spli ac outdoor unit also. This company should shut down i would say. See the photograph for youself. Its just one of the many i clicked.
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                                      rajeevkin
                                      Jan 7, 2022
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                                      Dear Sir/Mam
                                      I had paid 30, 000 rent to my landlord by mistakenly I selected maintainance instead of rent nobroker deducted my amount 30100 (30, 000 rent plus 100fee).
                                      They asked me maintainance bill which I mentioned I said I Have not they said will refund your money after deducting more processing fee will refund 29800 from 30100. I sai okay this talks were over phone with customer care executive.
                                      I am sending mails to no broker from 30th December I am getting only auto reply that executive will be replied in 24 Hrs but no one is contacting on mail or over phone whenever I am calling them everytime their replies are different one executive says refund has Processod one says hasn't been processed one said will process today I am chasing them from last 7 days but didn't get my refund or any official mail from no broker please help.
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