NoBroker Complaints & Reviews

Hi,

I have made a rent payment of 28, 000 on NoBroker on 1st of March after entering the OTP got an error in there payment gateway my amount was charged from my credit card, They told me to contact my bank, my Bank have given a confirmation email telling the payment was successful I have given all the proof to NoBroker and raised a complaint it’s has been 7 days now still I haven’t got any refund daily I’m calling they are telling me to wait till EOD but nothing is happening please refund my amount as soon as possible. Don’t cheat the customer hard money.

My complaint reference number is #10350561

Let me know if you need any other details. But please refund my amount

I have been informed that my plan is refundable and if I found any flat from other broker or from any other source other than no broker. But now 2 months has been passed and I have not received any refund from no broker. Please note that I have already submitted all the details such as rent agreement to no broker and nothing is pending from my end. I request you to please raise the issue and release my refund amount.

It's a cheat company. I was told that I can get a range of options to shortlist from. They sold me a 45 days plan for Rs. 3500. Mind this, this money is non refundable in all situations! I trusted them and they failed me. They assigned a Relationship Manager (RM) to me. He called me and said we should do the shortlisting just a week before I have to shift. 45 days is a long time and the properties available now would be rented out by then. So basically the 45 days plan itself is a trap. You pay and then just sit. Then, the RM sent some properties. As they didn't suit my requirements, I asked him to update the list based on what I want. That's when the cheating starts. I was told these are the only possible options. This wasted a complete month as I was relying on their suggestions as I was from another city. When I visited the properties, I realised there were so many better options available in the same area. The rent amount was just slightly higher. I told this to Nobroker and asked why did they not send me those options. They said the budget of such options was very high, which is a total lie! The RM said the better options can be for 35–40K. Can you pay that? I was shocked at his lie and his tone! Budget was never an issue for me! I told them on the first day to send me the best options and then ask me about the budget because it depends on what I get in the amount. For me amenities were important, but they never listened. The reality is they have very limited options and they try to fit you in what they have. They suggested me 1 bhk properties between 12-15K with very limited amenities. When I searched myself, I found out that a bhk with all the amenities I wanted was available in 16–17 K with other sites where I had to pay 1 month brokerage. I thought I would save my brokerage (one time fee) with Nobroker but ended up wasting my time and money. When I raised the issue with their service, the same RM who was assigned to serve me kept calling me stating that he's the final authority and escalation point for all customer complaints. I knew I was cheated! Basically, no one to hear your concern or correct them and no refund! A waste of time, energy, and money. Pathetic experience with Nobroker.

I have finalized a flat, paid the deposit through NoBroker. My friend and I are relocating from two different places to the flat in Pune. The NoBroker team had called and arranged for a biometric collection much later after the move-in date. They said everything can be done online. Here are the details:
Move-in date: 5th March 2022
Biometric collection at flat: 7th March 2022
However, we got to know that society does not allow people without having the biometric completed, and since then I have been following up with the NoBroker team to arrange for biometric before the move-in date. After many calls and conversations, they have not provided any support or resolution and have been absolutely careless with it. I am here today with my bags and luggage on road waiting for the team to resolve and for them to call back.

Hi Asad,
Your tenant - Danish Khan has initiated February rent of INR 11150.00. We will deposit the money to your bank account by 03-Mar (Thu) 02:31 PM and notify you once it is credited.
NoBroker Pay.

I have never used NO BROKER Pay and nor I have listed any of the property on No Broker. Have got this message today please do have look on this.

My house hold items have picked up for shifting on 25/02/2022 from chitradurga kartnataka to nizamabad Telangana. They have given commitment that goods will be delivered by 2/3 days. It means on 27 or 28 Feb 2022. But today it is 2 March 2022, still they have not delivered goods and my goods have been reached to Hyderabad location on 28/02/2022 only, but still they are not delivering goods to my location. Since 28/02/2022 I am following up with them but they will be delivered on time, but still I have not received my goods. Due to delay of them I have incurred out of pocket expense of Rs.10000. So kindly take the require action against the responsible persons and I require calim of my out of pocket expenses due to delay of them.

From last 1 month i am trying to call them to activate my account, but the same reason they are giving there is a technical error. I spoke to one of the relationship manager, he says they will charge you and then only they will activate the account. But when i asked them they completely denied it and giving the same reason there is a technical error.
Request the consumer forum to take action against such site. These site should not be allowed which tries to cheat customer and take customer money for not giving any service.

I have purchased MoneyBack Plan from noBroker with the assurance of getting customers for selling my flat in 1st Feb.
However in a last 30days, unable to get a single customer for visiting the apartment and the Relationship Manager seems to be ineffective to get a customer.
I want my full amount back if they can't create a single lead in one month.
Please do the needful.

I had taken a plan to find for tenant for my home. Noborker charged me about 6000 Rs for it. They promised to return 3000 back. I have followed up with them several times and still I have not received any call back from them.

I also took two more plans for getting help in selling my properties. The service is really not great and even my that money is at risk right now.

I have done a Payment in NoBroker.in site, still the transaction status is showing as 'On Hold'. i am keep on contacting the support and there is no use at all. simply giving me the reply as there is a technical issue so it may take 3 to 4 days for rollback the transaction.
Till now i have contacted the support for 4 times in these 10 days and getting the same reply like 3 to 4 days to resolve the issue.
I don't know what is happening here, there is some issues with the NoBroker site. It is second time i am facing this issue.
And i am not at all getting any reply or message regarding the issue after raising an complaint with the support.
Reference number: NRP[protected]

21st February 2020 to credit card payment done and amount has been debited from my credit card I am calling from the credit card department their saying amount has been posted and merchant received and I am talking to merchant coutines he said he did not receive the fund.

I have initiated a rent payment on[protected]. In app it was mentioned as instant transfer in most cases but in some cases 48 hours, but in most cases it is taking 48 hours, if i call customer service they are very irresponsible to my query.

Totally fraud packing moving service. Don't fall in their sweet coated words before u pay😊

Hi Team,

I got a call from fake icici bank customer care representative around 2.04 PM 15-Feb-2022 from the mobile number [protected] and said that he wanted to convert reward point into cash. He was aware of my card number and simply asked card expiry. Just after sometime, i recieved sms mentioning that 19816.2 rs spent at NOBROKER RENTPAY. I immediately reported to icici bank as well.

Please do the needful to nullify the transaction and revert back the transaction amount to my credit card

Regards,
Sunil Pandey

Consignment number:CN-71106 on 29/1/2022

My harrowing experience continueswith NoBroker mover & packer service. Their 3rd party contractor, Mr. Rajesh Singh of Priya Packers an movers, has to return the deposit taken for 48 boxes amounting to ₹4720 that i paid to him at the time of shifting (UPI Txn ID[protected] to [protected]@okicici on 29/Feb/2022) . The boxes have been returned on 10/Feb/2022 as per agreed location near his office. He is quoting excuses like holiday on saturday and that nobroker owes him some money.

Pl. can you help in getting my money back ?

We have four major issues
1. Tiles were layed short in size and additional patch work done with ply.Switch boxes cut were oversized hence no standard module plate fit and we have to go for substandard plates/sockets
2. Granite have a deep cut on top also moulding are uneven.
3. Carcasses edges were not fixed with proper edge bands it is in pieces not evenly finished many places got damaged. Site received 8x4 feet laminate.Kitchen total length is only 7 feet should have planed to fix longer length to shorter length The ordinary labour cut it other way so longer length are fixed in pieces
4. Shutters were short in measurements by more than 5mm Inside shelves are visible with shutter closed .

You sales guys called me multiple times in a day for entire week to get myself registered as premium customer to sell my house .
I bought NRI service thinking that I will have someone in my US time to Help me in selling my house . But after I made the payment the guy just disappeared . His name is Aasif Ayoub.

Then I got continuous calls through out my night from india representative . I didn’t know that your staff Sumaiya Banu is so dump that she would call a US number in mid night and that to 7 times through out night .

I asked her to call me either US time or from 7Pm till 11AM IST but no call back. I sent mails but no response, I left message on WhatsApp no response, I called on WhatsApp but no response . I call Aasif but no response .

I feel like I am victim of fraud and I need my money back without any deduction as no action has been taken in selling my property .

You sales guys called me multiple times in a day for entire week to get myself registered as premium customer to sell my house .
I bought NRI service thinking that I will someone in my time to Help me in selling my house . But after I made the payment the guys just disappeared . His name is Aasif Ayoub.

Then I got continuous calls through my night from india representative . I didn’t know your staff Sumaiya Banu is so dump that she would call a US number in mid night and that ti 7 times through night .

I asked her to call me either Us time of from 7Pm till 11AM but no call back I sent mail no response, I left message on WhatsApp no response, I called on WhatsApp but no response . I call Aasif but no response .

I feel like I am victims of fraud and I need my money back without any deduction as no action has been taken in selling my property .

Hi,
I'm kalyani.
A fraud transaction happened from creditcard to nobroker as rent pay without my authorisation.
Please help me for getting my amount back.

INR 19, 836.40 spent on ICICI Bank Card XXXXX on 07-Feb-22 at NOBROKER RENTPA. Avl Lmt: INR *****. To dispute, call ******/SMS BLOCK xxxx to *********"

No broker team continuously reach us people until we pay the money. Once we pay the money they will show hell to us. We paid amount for money back plan. They didn't find tenant to us and they were not given my money back. They are not even lifting our calls. We lost our money here. Such a chet house brokering company.