Feb 26, 2020
Updated by parthajeet A lady called me yesterday and accepted that they have charged me and then not provided me service. She promised to fix the problem by yesterday evening (Feb 25). The problem remains unresolved. They charged me 45 days but deactivated the service after 18 days!!! I would like to charge them for the mental harassment and the opportunity loss caused by the false promise and fraudulent manner they operate.
Mar 03, 2020
Updated by parthajeet There is a scam out there. No broker seems to be engaging brokers on the sly who will take money from you as a direct contact. This is exactly opposite the official statement of them saying they do not entertain brokers. Let me explain.
After so many messages here and also tweets, they could not do anything about activating the advertisement. It is still deactivated; see the screenshot taken at 6.01 am today. But surprisingly the Relationship Manager Ankit appeared again on the app on Sunday (Mar 1), and I sent him a message. He called back. I told him that we cannot keep on waiting forever for them and we had leased out the apartment on Mar 1 to Sita (name changed for Privacy), through an offline broker, Sudhakar. I asked him to refund our money as he had promised when the ad got deactivated 2 weeks back. He then started arguing that we wanted the ad activated; how can they refund; it is non-refundable, etc, etc. He also said that he will have to call Sita and check if we were telling the truth about getting her through broker Sudhakar. Can you believe it!!! He said he will get back to be soon about the refund. I asked him what he means by 'soon'; as the last time he said soon, it took 2 weeks. He said he will get back with a confirmation by March 2.
On March 2, someone else called from his team and told me that the ad will be activated in 2 hours. I told him that we had this long conversation with Ankit the previous day and this new person had no clue about that conversation. So I told him the whole story. Then he says that "But Sita is registered with us", indicating that we probably got Sita through the ad which was not active!!!
Now, is it the same Sita?
Secondly, what if she is registered...she could be registered in so many other sites.
But most interestingly, if he is indicating that the deal happened via them, that means he is confirming that NoBroker has a team of brokers who approach you as independent brokers. Then they take brokerage from the tenant or owner (or both) after the deal is done. Meanwhile NoBroker also charges you and deactivates the ad. Thereby they do not have to provide the service too. In the end they probably earn 1 months' rent as brokerage plus advertising money for service they do not provide.
This needs to be exposed.
the debit amount is Rs:- 20000 from my credit card