NoBroker Complaints & Reviews

No broker took an advance amount through our account registered with mobile number - [protected] for shifting services.
However, they reverted confirming they will not be able to provide the service on the initial committed date.
We've been trying to reach their support for a refund since 5 days, but no response.
Please help us resolve this issue and get our money back.

On 24th april 2020 i have transferred my rent partial amount for rs. 55, 550/- to landlord account.. By evening i got message from no broker stating that your transaction seems to be not genuine.. Further to process rent advance i have to share my rental agreement within 27th april or they will deduct 2% and will refund the amount. It is not yet all fare. While processing my rent advance they have taken processing fees rs. 550/- & they have not process the rent advance to landlord account. How come they will again deduct 2%.

On 24th april 20 i had replied to no broker and mentioned that it is partial rent advance and not yet made the rental agreement. & also i am stucked in my native.

Further 25th april 2020 i have got a message stating that your refund request processed with deduction of 2% additional amount.

I have decided to take this issue to consumer court at the earliest.

They are fraud company. This is the new way of making money and fraud

I have an payment issue. Money was debited in15.04.2020 from hdfc credit card. But money was not credited in owner account. Because in that time accont place i put the card number so money was not credited in any custemor or owner accont. And i got the mail from nobroker.com (My april rent payment of inr 10, 000 with refence number no-nrp-1099850 was returned by our bank due to benificery details mismatch.) this msg. So please check that issue.

Dear sir / madam,

I am writing to you to raise an issue about:

The issue that i have experienced was: nobroker took rs 15000 towards renting my brand new furnished property but failed to provide regular updates once money was transferred to their account.
My numerous calls to so-called relationship manager were not entertained. My relationship manager changed twice within 1 month & the new one never contacted me.
I was told relationship manager would be the only person in contact with me (The owner) and he/she would take care of all things relating to viewing, renting, management etc. But she was never contactable on phone, whatsapp and emails.
There was a field relationship manager too (All manager's mind you) who called me something unrelated to his area of knowledge.
My flat keys were with a friend and there were 3 people communicating with me and my friend to take over the keys and it was a total mistimed and mis-communicated effort.

The whole nobroker relationship has left a very bad taste and i would strongly advise peope against relying on them. I could have put rs 15, 000 to a better use. Maybe tried nestaway, who dont charge upfront.

It occurred on: 31/03/2020

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Kartik narayan


Purva palm beach, off hennur road
Bangalore
560077

There was fradulent transaction through my credit card 5369077******** for rs 25250 on 12/04/2020 at 11:08 am.

Paid rent on 30th March, 2020, but still not credited into account.

Reference ID: NRP-952255.

Please let me know status on it.

There was fradulent transaction through my credit card 437551*5009 for rs 30300 on 2nd april at 8.16 pm.
Representative called me for getting offer for through your website and get double benefit,

Pls help me get refund of same

My email id is [protected]@yahoo.com
Mobile no [protected]

I recieved call at it was told he is representative of no broker and i will receive welcome reward on success full registration.
He asked me details for sucessfull verification which i shared with him. There was amount of rs 30300 deducted from my credit card.

I have even logged complain with police. If require can share fir details

I have paid a subscription of 18000 rupees to no broker for renting my house and the service from them is very poor. They don't have any professional people to deal with and they don't keep any of their commitments. Police verification of the prospective tenants was part of their service and when checked, they informed that this will cost extra. Why then this was included in their initial scope. This company is really cheaters. Even after 4 weeks from paying the money, other than the leads, i am giving their relationship manager failed to show the house to anyone else.

I have done an rental agreement for my flat in december 2019 and along with same had also paid for police verification purpose. I had also provided the required documents for the same but till today it has not been done. I have been calling no broker office for several times but they never reverted me with proper solution. Mr. Bandu (Relationship manager) has also been very irresponsible regarding the same. Yesterday again i called up nobroker office and a person mr. Sandeep told me that he will revert back with solution by today afternoon. He sent me a what’s app message that i have to share an otp which i will be receiving on my phone as this is a protocol to be followed for police verification purpose. But i m dealing with no broker for last 4 years and never had such type of issue while police verification process. So what is the problem this time? Was that a fake call asking for otp as i have not received any mail for asking the same. Please look into the matter seriously.

I am sending a payment on march 14, the payment of ₹ 20000 was made in the account of landlord, but today it has been made march 21, the payment has not received in landlord bank account. I have called no broker 50 to 60 times for the last 5 days. They say that your process is under process, your transaction is under process but they are not able to give a clear answer. Only speaking will be a credit today eod?. Very useless companies very poor. I want my payment refund or credit any how immediately.

Hello team,

I had initiated a rental process by paying a token amount of 10000 rs for an apartments with nobroker in last week of oct 2019, my rented house details #203, geetanjali pride ii, 5th main, 6th cross, malleshpalya, bangalore-560075. We were told all the maintenance and repair work will be done by 30 oct. But when we checked the status of the work only cleaning and painting was completed. Major part of the elecrical and plumbing task were not completed. Since we had to vacate our house on 30 oct, we occupied the house on 1 nov 2019 with these pending task related to electrical and plumbing as we were proimised it will be done in 2-3 days. But that didn't happen. Me and my family (My wife, 7 and 3 yrs old daugther) had to go through one of the worst days of our life. The plumbing were leaking, rusted, old and not working. The electrical fitting were not working or broken or hanging. Thanks to nobroker mainteance team who didnt come to complete the task nor did they respond to our phone call. Finally we were forced to complete the very basic electrical and plumbing task so that we can survive on 5 nov 2020. When we got the work done we found there were rat nest in our kitchen chimney. Thanks to great service which was done by nobroker team before we occupied the house. We followed up with the nobroker team to complete the rest of task. Then finally they started calling us for making payment of rest of advance amount. They said if we pay that we will finish the work. So i paid the rest 90k to them with hope the work will be completed. But as expected nobroker maintenance team didnt complete the work. We kept on following up with them till end of nov. Then nobroker team started following up with us for rent in 1s week of dec 2019. I denied to pay the rent nor sign the agreement till this repair work is done. They kept on promising and it never happened. Finally end week of dec 2019 they said the owner is not ready to pay for the same hence they cannot do the work. We will have to stay with these broken electrical and plumping work. Meanwhile during nov last week i started interacting with ishrath [ishrath. [protected]@nobroker.in] shared the whole story with her, and requested her to please refund our 1 lakh amount and help us vacate this apartment. For which she was not able to resolve the same. Finally all the pain and suffering came to an end. We were asked to vacate my rented house on or before 31 jan 2020 in the first week of jan by nobroker, because the owner has initiated cancellation of agreement with nobroker and will expire on 31 jan 2020. We managed to get a house in short notice and we vacated the house on 25 jan 2020. We got into and agreement that they will deduct, from advance amount and mainteance charges paid by me to do basic electrical and plumbing repair[105832], three months rent (22000x3=66000) and refund our amount in two installments (34000 & 5832). First part rs 34000 will be transferred on or before 24th dec eod after detecting 3-months rent (22000 x 3 = 66000) and second part rs 5832 after we vacate and settle electric bill. Since the inspection didn't complete on 25 jan we didn't handover the key to nobroker team. We had a discussion with the owner and nobroker on 26 jan about the same. Where the owner and nobroker agreed to get the inspection completed. I have handed over the key on 26 evening 7 pm ist to residents of 301, geetanjali pride ii 3rdfloor. As per the agreement over email, the inspection done on 25 and later after i handed over the key, there was no damages in the house nor there were any dues pending from our side. I was promised to get my 5832 rs after deducting electric bill for jan month 2020. Since there was not response from your side. I have done several email and phone follow up in feb & mar 2020 month. Tried to reach out to zaid [zaid. [protected]@nobroker.in) but there is not response from his side. I was promised callback but nobody has called several occasions. I have attached the screenshot of all these email conversations.

I request you to please process my refund. You may reach out to me to know the bank details for transfer of the fund.

Regards,

Biju balakrishnan

I had registered with nobroker.in website for getting my rent agreement done, with order id:[protected].

I had paid a security deposit of 7500 rs which was to be refunded after they receive back their remote access device. But the security deposit has still not been refunded even 2 months after the date it was promised. I have sent various emails and made numerous phone calls but still waiting for the refund. The details of the transaction are as below:

Amount: 7500.00
Payment type: rental agreement
Payment date :[protected]:52:18.0
Transaction id: 20191124111212800110168617799871180
Payment status: success

Hi,

I have been waiting for some update since more than 15days on the complaint I submitted but have not heard anything from nobroker even after providing all required details please help me on this I am really upset and need some help my contact [protected] looking for some positive response soon..

Please help me
Please help me

Please help me

I have paid my rent on 6th march, i have got message that he will receive rent on 11th, till now he didn't received the amount.. Pls solve..
I have received the following message
Hi rupesh,
You have successfully initiated your february rent of inr 19800 (Processing fees of inr 198.00 charged extra). We will deposit the money to your landlord's bank account by 11-mar (Wed) and notify you once it is credited. Please quote nrp-806497 for assistance.
Nobroker pay

Hi i am not satisfied with nobroker services and management. It provides the worst services of the customer. And nobroker relationships manager are also fake. Really it's a fraud company with pathetic management. I trying too many times to customer care and his ceo amit aggarwal to contact regarding our refund. But they don't undersrand to gave the reply of customer email and customer value. I suggest you everyone plz never take any type of plan from nobroker which they recommend. B. Coz they never refund. I am waiting for 3 months continuosly.
Thanks

Hi, i transferred my rent amount of 45k to my landlord account on 5th march and i got a msg that my owner will get money on 7th. I was upset at this moment only bcz previous month i got information that if amount is less than 50k it will get transferred immediately. You guys mentioned in app also that instant rent transfer. But again today on 6th march i got a msg that my rent is going to settle down on 10th march into my landlord account becauae they are facing technical issue to transfer into my owners account. Its really frustrating n i never expect these kind of service from u guys.. Now my owner questioning me, last month i referred my friends about ur app n now i'm not going to refer anymore. Just resolve my issue asap, here i'm attaching message which i got.

Dear team, i made paymnet on 2 mar 2020 of amount 40000/-, as per ur team request i have sent rental agreement for processing the payment, yet amount not recived to landlord and there is no reply for mail.
Am attaching rental agreement to this complaint, please find and process the amount to landlord, am requesting please do needful

Nrp i'd -715410
Register mob no -[protected]
Registermail [protected]@gmail.com

Thanks and regards
Swarupa

The agreement registration time is not being done after collecting the money. The company has not even bothered to call back and setup time inspite of repeated reminders via email.
I have got ample email from company talking about i will get call back from relationship manager but that has not happened till date. It's been 2 week already after the payment is made.

I made a online payment of rs 10000 to take care for renting out my property in hbr 2 block through their comprehensive management services introduced by sujeet. K from nobroker b stationed at hsr layout office.
Accordingly i paid rs 10000/- through online on 5th january 2020. Nothing has been done. Iam a long-standing customer and never expected this type of services fro nobroker. With an intention i gave and not performed his team. Please recredit the amount to my account... H r ganesh ([protected]) whatsapp only

I had a terrible experience with nobroker.

I paid rent to my house owner on 10th of this month using nobroker. But due to some reasons, i decided to cancel the transfer process & informed the same to nobroker customer service team.

They said we will initiate the refund process & i've been waiting for my refund from the past 20 days.
I am following up every single day via emails or phone calls.

Is there any responsible person within the nobroker team who would bother to address the issue?

Nrp - 564391