| Address: Kalyan Shil Road, Palava City, Dombivli East, 421204 |
Nobroker is completely useless. Trust my words, they are not worth spending your money. I got stuck with them badly as i was unaware about their services & my bad that i haven't gone through with online reviews as well.
Initially they told, rental agreement will be done in 2-3 days after making the payment. Until i made the payment, they were continuously calling me. Soon i paid the amount online, they stopped calling and even not picking up the phone even after trying several times... Also, it has been more than 10 days now but there are no chances of completion of biometrics of my landlord & don't see any updates from them.
They are useless, fraud and not trustworthy. I'll never go with them again and will ruin their images at every social website, media, everywhere.
I don't care if my rental agreement is done now, please refund my amount. I don't want to go with you now. Completely useless people.
Thanks,
Paramjeet singh
Jan 31, 2020
Complaint marked as Resolved
NoBroker customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2019
NoBroker Customer Care's response Hello, kindly share your contact details via message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust.
I also took a Super Money Back Plan from Nobroker for letting my appt on rent in Bangalore in Nov 2019 and i was also assigned Mary Christina as RM and i had the worst experience of my life with her..she rarely responded back..or take a call. Replies took 1 or 2 or even 3 days to get from her..Expected rent at the time of buying the plab was 35k and deposit of 2 lakhs for my 3bhk but after 60 days she finally could not find a tenant meeting this criteria..
The 60 days plan expiredon 24th Jan 2020. On the last week of the plan i gave her a contact to show my flat, that guy contacted me directly..and after visiting he showed interest to move in by 1st Mar first and later agreed to her for 15th Feb but at a rent of 29k which i refused as i expected someone to move in by 1st Feb that too for not such a low rent. On the last day of expiry of plan Mary tried to force me to take this guy saying that the mkt is poor and cant expect higher rent. When i refused this, she says refund is denied as she already offered me a tenant. This is sheer harassment as being a NRI im unable to visit or meet Nobroker customer care in person to escalate my case.
I feel cheated, as Nobroker refund policy spells out that if i find a tenant from some other source at a rent/deposit lower than that quoted at the time of buying the plan, then im not eligible for a refund. Then howcome when Nobroker fails to provide me a tenant meeting the same criteria within the 60 days plan validity my refund is denied. I have also put up a complaint on this portal yesterday and just saw Hari's post which is similar to mine with RM Mary Christina. I wish Nobroker does not assign Mary to any customer in future. The worst part now 10 days have gone by after i mailed to Nobroker customer care but no resolution or reply yet. I paid almost Rs12000 for this plan, it would have been better i went through a broker and paid hy 15 days rent after getting a tenant not in advance like this and become a fool.