NoBroker Complaints & Reviews

We got 100s of calls for getting us converted to a relax plan customer thus we spoke atleast 5-7 times before sharing our requirement which is we are looking for a house within a week & we would be flying from chennai to Bangalore for this purpose alone so only in the 3 days we need to finalize. A PRIYANKA promised that it would be done & we paid. A THOMAS was alloted as RM who informed leave on 25th promising he would share all leads by 24th but took an uninformed unprofessional off on 24th too. 25th we were clueless what to visit. That evening KAVYA was alloted and the APP WENT DOWN for next 2 days. And whatever was shared was not fitting our requirements. 2 km radius from a landmark we had given, complete wardrobes & it must be an apartment is what we had shared. They were not at all reachable, their app down but they were putting all irrelevant property listings in my lead section. Once we returned to Chennai we are trying to resolve the issues - fake promise, no service at all, app went down, they were putting all the 'interested' properties in leads - i had spoken to SANTHOSH, VISWAPRASAD, SWATHI, RAGHU, ETC. Everyone everyday treat my complaint afresh and again fake promise to give a call back and they never did its almost 7 days. Am i getting a solution for this???

I had made a payment of Rs 19468.82 on 24/06/2019 under money back plan from no broker.
Oder no[protected]
CCAvenue Reference[protected]
S.Illanchezhian was appointed as RM and he was there for some time then new RM Amrita was appointed. RM was not efficient enough to bring prominent home buyers and eventually had to shift to real brokers for selling my property. I did manage to sell out the property through real broker, closed the deal and shared the agreement with No broker asking for refund. This is when their true colors started coming out. RM was no longer reachable from the next call I made post informing them about property was sold through other means and looking for refund. I somehow managed contact them and kavya.c was appointed for the job. Initially I got few responses from her for my mails and did call few times also. But from last few months not able to contact them at all. I tried to reach them through all means i.e. Chat service, customer support, email and did not succeed. I always get an answer from customer care that RM team would call back and I never get call back or reply for emails.
Request you to please help me out on this.

My personal details:
Mobile:[protected]
Name:Muralidhar
Email:[protected]@gmail.com

Nobroker is completely useless. Trust my words, they are not worth spending your money. I got stuck with them badly as i was unaware about their services & my bad that i haven't gone through with online reviews as well.

Initially they told, rental agreement will be done in 2-3 days after making the payment. Until i made the payment, they were continuously calling me. Soon i paid the amount online, they stopped calling and even not picking up the phone even after trying several times... Also, it has been more than 10 days now but there are no chances of completion of biometrics of my landlord & don't see any updates from them.

They are useless, fraud and not trustworthy. I'll never go with them again and will ruin their images at every social website, media, everywhere.

I don't care if my rental agreement is done now, please refund my amount. I don't want to go with you now. Completely useless people.

Thanks,
Paramjeet singh

They made us pay 15, 000 for a period of 3 months and the relationship manager malavika did not do anything to make an effort to sell it. We raised a complaint and asked them to look at a period extension as the relationship manager had not done her job but they are cheaters and are giving back the key... They are telling our property has the highest number of rejections when the period of 3 months is going to get over despite we telling them again and again we will handle the objections if they give us face to face time with buyers

I paid for your rental agreement services on 24th evening amount 5137/- nobody has called me after that to update me about the proceedings despite my request for urgency as i am in mumbai only for a few days as such i wanted the biometric impression to be done in time if you people could not comply with my request you should not have assured me about the same i have already had a very bad experience this year when i took your services for my house sale and lost 13700/- can i request for refund of the same since you people always make false promises?

Worst service. Please think a 100 times before using their services. 0 customer support and they keep delaying your delivery. I already got a mail from nobrokers saying my movement has been finished when i still havent recieved my vehicle. The drivers keep giving you false promises when they clearly work at their own paces a\with no regards to customer. I still havent recieved my vehicle so i just hope its not damaged. No professionalism.
0 on 100.

I posted rent ad 1yr back, i never subscribed to their spam messages then still nobroker sends me messages to reactivate ad, there is no way to stop such messages.
They should have provided a link to unsubscribe such messages but there is nothing. Please help to stop these spam messages from no broker.com

Please do the needful. Thank you so much....

I had made payment of rs 7, 668.82 to nobroker.com under owners money back plan on 24/08/2019 by credit card and the ticket no. Is #3558871and mr anant naik was appointed as representative for letting out property. My property could not let out within 60 days. Inspite of reminders, i have not yet received the refund. Kindly do the needful.
Sumerchand surana

I have applied for rental agreement on 7th of december 2019. I need to discuss for the same to the concerned team. Addressing the issue is different, your team is incapable of giving a call back to me or routing my number to the concerned team since these days. Eah time the customer executive responds saying that i will get a call back. I have called numerous times on '[protected]' and requested to address my issue. Now no one picks up this number provided on their website '[protected]'. I have never experienced such a horrible customer service.
My money is deducted and no one bothers for service. Only before making payment i got call 5 times without any reason. Is that money only matters. I need my money back. Kindly take strict action on this.

From 8th of november 2019 i have been following up with the customer care, regarding the change of plan from commercial to tenant rental freedom plan.
When ever i call to customer care or via chat, the response from the support is, within 24 to 48 hours my plan will be changed, but the request has not be fullfilled for about 20 days. After 20 days, one of the customer relationship manager called me and said that i wont be able to subscribe any plan and nobroker will refund my amount back. Its been a month, i havent got any proper response regarding my refund amount. I have been mailing to the support team regularly but no response.
Can some one act regarding this. Its been a worst experience with the nobroker.
Atleast respond to the customer queries and treat them properly.

I am trying to get registered rent agreement done through nobroker. The service is pathetic and the team is highly irresponsible.
Initially, they were contacting quite often to convince that they would provide great and immediate service but as soon the payment is made, they are least bothered to complete the process and provide the agreement.
They have extremely poor communication within the team, asked for same information over a week from both o[censored]s (Owner & tenant), do not respond back to calls or messages, and never call back after promising a call back. I can keep writing but not worth my time. Has been more than 2 weeks that i am trying to get the agreement and still the biometrics process is not completed.
Id: nob_17221

Hi All,

I have requested for rent agreement and Police Intimation for my rent agreement. My rent agreement is complete but for police intimation I did not got any reply.
From last 2 weeks I am trying to reach out to no broker via chat option and always they say you will receive call back in two hours but I did not got any call.

Today I finally tried to call them on their customer care number: [protected] and they asked to call on other number i.e. [protected] and when I contacted them they again provided me new number i.e [protected]. when I tried to call me on this number they put me on waiting for 4min 23 sec and the the call got disconnected.

when I asked for escalation contact they did not provided it to me.

Could you please what action can I take against No broker.

I have been following up with nobroker team for last 3 weeks about my rental agreement. The start date of agreement was 15th nov'19 - till date the agreement is not yet registered.
There has been very poor communication as well as feedback on the status of the agreement work.
Team does not even pick up the calls. Relationship manager and other team members keep giving false assurances about reverting on the status but never bother to call back.

Hi,
I renewed my plan premium 999/- last week to search house for rent, i’m suddenly unable to search the house in particular locations in omr (Perungudi, thoraipakkam, karapakkam) when i fill my requirements in the filter options, but when i try some other locations in filter option i’m able to search it. Kindly fix the problem asap as i need to shift the house most probably in omr within 15days.
Thank you!

No broker outsources the movers and packers to some local vendor. They took appointment by 2pm for the relocation amd came by 630pm. The no broker executive said very conveniently that his shift is over and he will put some other executive as moving manager. They force to take insurance, there is no proper receipt given acknowledging the insurance what it covers etc. Everytime we call they say we will have the executive call back. But no one calls. They took my goods worth 3 lakhs and no receipt given for the goods taken. No representative confirmed.

They only talk big words to book your service. Dont rely on them. They go for the cheapest, unprofessional vendors and then try to extort more amount saying the goods are more.
Now i dont have any receipt for the goods i have given, no payment confirmation for the balance amount paid and this is an intercity transfer from mumbai to bangalore. I dont know where my goods are and by when it will reach me.

No broker outsources the movers and packers to some local vendor. They took appointment by 2pm for the relocation amd came by 630pm. The no broker executive said very conveniently that his shift is over and he will put some other executive as moving manager. They force to take insurance, there is no proper receipt given acknowledging the insurance what it covers etc. Everytime we call they say we will have the executive call back. But no one calls. They took my good worth 3 lakhs and no receipt given for the goods taken. No representative confirmed.

They only talk big words to book your service. Dont rely on them. They go for the cheapest, unprofessional vendors and then charge double the amount.

Now i dont have any receipt for the goods i have given and this is an intercity transfer from mumbai to bangalore. I dont know where my goods is.

On 17/09/2019 i purchased (Rs. 7668 /-) a plan from nobroker.in (Moneyback plan) to get us a new tenant, and however nobroker.in has failed to provide one. Since this plan is for 2 months and nobroker has failed to get us new tenant - the refund amount should be given back. Now that they dont bother to refund and weeks after they say we will get back to you - and no one comes back. Please help me to get the refund amount.

They have taken an advance payment and promised me that the registration would be done in 5-7 days as the biometric machine is to be sent to haryana. It's been more than 15 days and they have not done anything. They have stopped replying to my mails and not answering my calls. They have failed multiple times after given commitments. The worst part is they don't call you and update about anything. You have to chase them and beg them to complete the process. They still dont it. Pathetic customer service. Would never try their service again and won't recommend this to anyone.

Nobroker - my application number is nob_16766 for your reference. If you do not resolve this by tomorrow, i shall escalate further.
Mr. Gupta, mr. Agarwal & mr. Garg, i am sorry to say, this company is nowhere near or moving towards your vision.

Reserved for alexa 2bhk and paid full amount and submitted all documents on 7th of november but the furniture not yet delivered each time they are giving different excuses and not even refunding the money, order no:1653, no broker is not trust worthy in terms of credibility and customer service, i need my refund with immediate effect.
Thank you
Regards,
Vaishali

Hi,
I had subscribed to the super money back plan which promises a refund if i don't get a tenant through your plan. Unfortunately till 60days and uptill now haven't got any tenant through no broker for my 1bhk flat in vakola.
It has been 9 working days since the expiry of my plan on the 16th of november and i have a written mail from my relationship manager kanchan kumari mentioning i will get the refund within 7-10 working...