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NoBroker Complaints & Reviews

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Updated: May 28, 2026
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NoBroker reviews & complaints page 80

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S
SharathChickibio
from Chennai, Tamil Nadu
Nov 13, 2019
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Address: Plot No 8A, Door No 73, Madhava Nagar Annex, 5th St, vinayagapuram, Chennai, Tamil Nadu, 600099

This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
Axis credit card xx6466 at nobroker technologies on 13/11/2019 at 15:30 of rs. 40400.00

Here i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.

I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.

I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence.

Please resevers the amount immeditely..
NoBroker customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
NoBroker Customer Care's response
Kindly share your contact details via Message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust
Nov 18, 2019
Updated by SharathChickibio
Please contact at Mobile: [protected]

Email ID: [protected]@gmail.com
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    M
    Mithlesh14
    from Bengaluru, Karnataka
    Nov 13, 2019
    Resolved
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    Resolved

    Address: 560102

    We took refundable subscription from nobroker site to find a flat but we didn't get any, so we booked by searching ourself. Now we have given rent agreement to No broker to refund our amount that they promised to return it if we provide rent agreement of the same requirement but seems like they are not willing to refund.
    We tried to contact our asssigned RM Mr Habib ul Rahman, Customer care as Founder of a company Mr. Akhil Gupta but seems like knowingly they are doing fraud just to digest amount of a customer

    We Fed up by sending mail to them, posting in Linkedin facebook and twitter.
    Please look into the issue
    Dec 25, 2019
    Complaint marked as Resolved 
    NoBroker customer support has been notified about the posted complaint.
    Verified Support
    Nov 18, 2019
    NoBroker Customer Care's response
    Hi Mithlesh, we would like to inform you that your query was addressed and resolved by the team. If you are still facing any issue please let us know at [protected]@nobroker.in
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      A
      annu1308
      from Mumbai, Maharashtra
      Nov 12, 2019
      Resolved
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      Resolved

      No broker is a fraudulent company. They promise you to sell your house in thirty days - and ensure money back if not sold by them. I have paid 24000 and i have cancelled my pla after one month.

      I am supposed to get refund of 14000.
      It’s been ten days i have been chasing them. There is no response from their end.

      Customer service is pathetic.

      This company should be put behind bars.

      Regards,
      Arundhati
      Dec 25, 2019
      Complaint marked as Resolved 
      NoBroker customer support has been notified about the posted complaint.
      Verified Support
      Nov 18, 2019
      NoBroker Customer Care's response
      HI Annu, we regret the inconvenience you had to face. we request you to share your contact details via Message or you can write to us at [protected]@nobroker.in. we will look into your issue on a priority basis and get back to you asap.
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        A
        Archana403
        from Hyderabad, Telangana
        Nov 5, 2019
        Resolved
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        Resolved

        Address: hatrapati Shivaji Raje complex. Buliding 18 Nilayam, 400067

        To sell my flat, i have paid rs.25k on 24th sept to nobroker premium services - super moneyback plan.

        Its been more then 1.5 months, i didn't get any single flat visit.

        While making the payment, i have been assured that they will be aggressive in closing the deal

        My experience with no broker has been very pathetic. While collecting the payment they made big promises. But when the client comes on board they are not at all bothered about anything. Because of them i have lost 1.5 month of my time with no output

        The online manager (Kriti) who has been assigned to my account, her pitch is so mechanical. She doesn't even know the property is on which floor. I have tried explaning her the flat usp multiple times so that she can fix up more visit.
        Nor she does any follow up..
        She seems only interested in salary and big time spoiling reputation of no broker..

        If same female continues flat will never be sold off..
        I need an aggressive manager who can close the deal... If you fail to give me aggressive manager then i will not hesitate to escalate futher and put on social media and sites that no broker is simply a fraud company.

        Thanks,
        Archana
        Dec 23, 2019
        Complaint marked as Resolved 
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Nov 18, 2019
        NoBroker Customer Care's response
        Hi Archana, This is definitely not the standard of service our customers have come to expect from us, we would request you to share your contact details and allow us some time so that our team can work on the issue on a priority basis and get back to you.
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          D
          deepak 75
          from Delhi, Delhi
          Nov 1, 2019
          Resolved
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          Resolved

          I have received a call from number ([protected], [protected],[protected] dated 31/10/2019 at around 2:30 pm stating that reward points will be credit back to your card as cashback by providing card information, and executive have my card information card number, they only confirm my cvv number and ask for one time password, then later on around 6 transaction done of around 20000 on my card for no brokers technologies at around 3:20 pm and total outstanding in my account is 120881.85. After i realized that it is fake call then i block my cards and raised for complained on customer care and then send to [protected]@sbicard.com. They also reset my gmail account password and used as suspicious activity. Kindly help me in refund this amount and i should not be charged for this by my bank.
          Aug 5, 2021
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Nov 03, 2019
          Updated by deepak 75
          Hi Team, now i am sharing screenshots where i have observe that someone used by gmail account ([protected]@gmail.com) and used OTP for transactions and deleted mails which i found in trash. i am sharing screenshot of Google location of Suspicious activity login, 2 screenshot of IP address, all deleted gmails, OTP deleted mail, transaction mail,

          Nov 13, 2019
          Updated by deepak 75
          Kindly update the status
          Nov 28, 2019
          Updated by deepak 75
          Its almost a month is going to pass for this but still i did not receive any update.When will i get an update on this.I am bound to pay this amount to my bank otherwise they will charge me penalty and impact my CIBIL record.Kindly update asap.
          Nov 30, 2019
          Updated by deepak 75
          Hi NoBroker CustomerCare Team, as requested your last comment can i share my contact detail over here . please confirm
          Dec 12, 2019
          Updated by deepak 75
          Please update on issue
          Dec 22, 2019
          Updated by deepak 75
          Team, please update on my issue, its already 52 days passed.
          Dec 26, 2019
          Updated by deepak 75
          I am hopeless from NoBroker Team & Consumer complaint forum, now its ending of 2nd month from complaint raise date and still not get resolution
          Jan 01, 2020
          Updated by deepak 75
          Team, Kindly update on my issue
          Jan 08, 2020
          Updated by deepak 75
          Team, please resolve the issue ASAP
          Jan 14, 2020
          Updated by deepak 75
          Team, Kindly update on my issue
          Apr 28, 2020
          Updated by deepak 75
          hi, almost 6 months passed however not received solution. very disappointing
          Mar 16, 2021
          Updated by deepak 75
          Pls update on this
          I was looking for rent a flat in Pune. I got costliest package of no broker which has guaranteed refund Incase I get flat other than nobroker.
          I was getting very bad lead from nobroker and useless.
          Finally I had to rent through local agents.
          I have submitted refund request more than 20 days ago and no update after multiple followups.
          lakhanlalchouhan's reply, Nov 1, 2019
          Relationship manager was sending the from alflay owner who paid to no broker and leads were not good at all. It seems he was buying time so I ran out of time and final any lead.
          I had to go to local broker and paid amount.
          NoBroker Customer Care's response, Nov 26, 2019
          Verified Support
          Kindly share your contact details via Message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust
          Nobroker Technologies — fraud on sbi credit card of amount Rs.23735.00 0n 05.03.2021
          I have received a call from number ([protected], [protected], [protected] dated 08/032021 at around 1.27 pm stating that reward points will be credit back to your card as cashback by providing card information, and executive have my card information card number, they only confirm my cvv number and ask for one time password, then later on around 2 transactions done (Rs.23735 for No Broker Tech, Bangalore and 5000 on PayTm addmoney) while further transactions could not be done, because my card was automatically blocked on the basis of suspicious activity. By the time I realized that it was a fake call then I called SBI cards customer care raised my complaint about this disputed transaction. Since this amount of Rs. 23735.00 has been cresited to No Broker tech., Bangalore, you are requested to refund to me immediately. Otherwise I shall have no option to take appropriate legal action against your company to recover this amount. Further please note that a formal police complaint has already been registered and kept on HOLD till receipt of your reply.
          NoBroker Customer Care's response, Mar 16, 2021
          Verified Support
          Mathur, please share the last 4 digits of the card so that our concerned team can check further.
          Hi Mathur, please help us with your contact details so that we can get this checked asap.
          Mathur jk's reply, Mar 18, 2021
          My contact no. Is 8696760629 and last 4 digits of my sbicard is 7001. Transaction date 8.3.2021.
          Pls into issue of deepaj_75 amount 1.2lacks
          NoBroker Customer Care's response, Mar 16, 2021
          Verified Support
          Hi Deepak, we always strive to provide you with a seamless experience. Based on your review, we cannot gauge exactly what went wrong. Hence, please elaborate on your issue and kindly share your contact details so that we can discuss this further.
          Hi No Broker Team one fruad transaction happend on my RBL Bank credit card to no broker of amount Rs. 20, 200 on 24th May 2022. My contact number is [protected]. Please contact me so we can discuss this issue further.
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            A
            Ankitashah19
            from Bengaluru, Karnataka
            Oct 24, 2019
            Resolved
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            Honestly, I do not mean to bother you at all because being the CEO, I can totally imagine the things you would be dealing with. However, I am really helpless and left with no other option but to write a mail to you regarding the absolutely unprofessional customer service I received with NoBroker.

            The communication started with Nobroker when me and my wife finally decided to move to Bangalore and thought of exploring the NoBroker service. We set up one call and were so convinced that immediately paid for the "Money Back" plan with utmost trust in your company. The Relationship Manager was assigned and we were pretty convinced that things will fall in place because the initial interaction went really well.

            Once we paid the amount, the entire experience started turning horrific for us. We kept chasing our relationship manager to give us the right options for houses. For days together we never received an update on the houses. We kept on following up with the RM and the RM - Ms. Shilpika was her best at being unprofessional. (You can refer to the amount of feedback we have shared on the site and track our phone conversations). We informed the RM a week in advance on the days we would be reaching bangalore for the house hunt. Overall, she provided us with I guess 5 options and nor more. All of which we exhausted in one day. We were in Bangalore for good 7 days and 5 contacts. In between this we also faced a lot of issues on the houses absolutely not matching our requirements, the owner never responding (while we were at the door), the broker in himself not turning up. But we ignored all of that and looked for additional contacts.

            We escalated royally to the manager of our RM and she shared few contacts which did not match our requirements at all again. The RM would never answer our calls, but the minute we send an escalation she would call us back. So we realised that this was the only way to reach you guys. We asked her to show specific properties and she told they were not listed on "NoBroker". Finally, because our stars shined, we found an apartment on our own. We informed the RM immediately and asked her the process for claiming the money back. We told her we finalised a prestige property - which she initially had told was not listed on "NoBroker". And suddenly out of nowhere we saw Prestige properties being listed immediately after that. You can track all our phone conversations since they get recorded if you do not believe me. (And trust me you will feel bad for us).

            We met all the requirements for claiming our money back. We waited for our lease agreement to get finalised. Once, we had that in our hand, we dropped mails, spoke to your customer service executives on call and never got a call back to narrate the process on claiming our money back. Honestly, here it is not about the 7K or 8K that I am writing to you, it is about the trust you place in a company and then have that broken. We closed our eyes and paid for the plan and after such a horrible experience we totally deserve to get that money back. The last my wife spoke to the executive, she mentioned that she is really tired and feels victimized and might actually write to the consumer forum. But because we really believe in today's leaders, we really thought of writing to you.

            We really really request you to look into the matter. Not for money, but just so that no customer loses trust in the upcoming Indian start-ups that are forming the base of employment and a lot of other things in our country. We are still waiting for a response and can be reached at [protected] or [protected].
            Nov 30, 2019
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
            Verified Support
            Oct 26, 2019
            NoBroker Customer Care's response
            Hi Ankita Shah, We've let our concerned team know about it. They are checking it and we shall get back to you soon with an update.
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              H
              haritat
              from Hyderabad, Telangana
              Oct 23, 2019
              Resolved
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              Address: #B2, Naveen nagar, banjarahills ph 9866009809, Hyderabad, Andhra Pradesh

              Details given for comm. Rent of flat:
              T. Harita, #b2, naveen nagar, banjar hills, hyderabad. You stated after recieving ₹ 3538.82 that service not available for comm.in hyderabad. You must refund ₹3538.82, to me with in 2 days & avoid litigation. Ph [protected]. I hv been told refund will be made. Its already 5 days gone. No action appear to be intiated. Pl respond to trust action initiated
              Nov 26, 2019
              Complaint marked as Resolved 
              NoBroker customer support has been notified about the posted complaint.
              Verified Support
              Oct 24, 2019
              NoBroker Customer Care's response
              Kindly share your contact details at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust
              I was subscribed to 45 days rental assist super relax plan with no brokers no one worked properly they havent had courtesy to respond in whatsapp or email they simple wasted the time and my money.Out of 45 days they didn't support for 18 days.
              NoBroker Customer Care's response, Nov 18, 2019
              Verified Support
              Hi Ramesh, This is definitely not the standard of service our customers have come to expect from us, we would request you to share your contact details and allow us some time so that our team can work on the issue on a priority basis and get back to you.
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                A
                anand bhuptani
                from Visakhapatnam, Andhra Pradesh
                Oct 20, 2019
                Resolved
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                Address: Pune, Maharashtra, 411014

                Few months back i had subscribed to a plan on no broker costing me ₹4000.

                They called me everyday, pestering me to subscribe to their plan - promising me to get me a house in a couple of days.

                As per the information given below the subscription plan, they were suppose to help me to find a house as per my requirement.

                After i subscribed to the plan, they didn’t call me instead i had to do it myself asking them to start their search for a house. I had received a couple of calls from them telling me they found me a house which did not meet my requirement. Post those couple of calls they didn’t bother to tell me anything instead i had to go and search for a house on the website myself. They had nil contribution towards finding me a house.

                I want my money back as soon as possible.
                No broker is not reliable.
                Nov 28, 2019
                Complaint marked as Resolved 
                NoBroker customer support has been notified about the posted complaint.
                Verified Support
                Oct 24, 2019
                NoBroker Customer Care's response
                Kindly share your contact details at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust
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                  A
                  arnablahiri215
                  from Mumbai, Maharashtra
                  Oct 20, 2019
                  Resolved
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                  Address: Pune, Maharashtra, 411027
                  Website: nobroker.in

                  I have paid brokerage of around 2999 plus 18% gst and have not been served as promised by the company. No flats were shown and suddenly they said that your plan has expired.

                  There is no way to resolve this issue from the company as they say that the plan us for 45 days, but in that time, no flats were shown as promised before.

                  It is a fraudulent act to not serve your customers and i seek help.
                  Nov 26, 2019
                  Complaint marked as Resolved 
                  NoBroker customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 20, 2019
                  NoBroker Customer Care's response
                  Hi Arnablahiri215, This is certainly not the kind of experience we want you to have. Our team is looking into it on priority in the mean while can you please share us your contact details or write to us at [protected]@nobroker.in so that we shall get back to you soon with an update.
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                    N
                    Neelam39
                    from Basi, Punjab
                    Oct 18, 2019
                    Resolved
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                    I wish to warn everybody not to fall for the false promises made by No Broker team When I listed my property for sale they called me and asked me to take a plan where they would provide two relationship managers, one online and the other Field manager They also told me that they had lots of buyers and as soon as I took a plan they would get my property sold without a month I believed them and payed 13, 600/- They didn’t get me a single buyer to even visit my property Please don’t fall for this site 99acres and Magic Bricks are far more reliable and have better chances
                    Nov 20, 2019
                    Complaint marked as Resolved 
                    NoBroker customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 20, 2019
                    NoBroker Customer Care's response
                    Hi Neelam, This is certainly not the kind of experience we want you to have. Our team is looking into it on priority in the meanwhile can you please share us your contact details or write to us at [protected]@nobroker.in so that we shall get back to you soon with an update.
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                      S
                      Sujatha Raj
                      from Mumbai, Maharashtra
                      Oct 16, 2019
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                      Address: No.5, 11th Street, Parthasarathy Nagar, Adambakkam, Adambakkam, Chennai 600088, Chennai, Tamil Nadu, 600088

                      Already this relationship manager service is working at a tortoise pace, and on top of this the rm goes on leave frequently.
                      Our package is for 90 days and if the person concerned is not available on and often, how my purpose of selling the apartment would be completed?
                      Why can't there be a second person allotted as a substitute who would handle whenever rm is absent?
                      If you feel that there is nothing going to be lost in her absence means, then i leave it to your guess about the contribution during the presence.
                      I am really disappointed the way you portrayed about personified service before my joining and my actual personal experience about your functioning in reality.
                      When your office recommended me with frequent phone calls to join this personalised service i was given hope and trust (Which is a criminal waste as in my case not even a single potential buyer has been identified even after three weeks of this service availed). Now i feel i am taken for a ride.
                      This rm service has been proving useless and i feel nearly one sixth of broker's commission rs. 9000/- has been paid to you from me in the name of (Non functional and useless) personalised service to no broker.
                      Really frustrating.
                      Nothing more to write. Hope
                      Thanks,
                      Sujatha raj
                      [protected]
                      Nov 19, 2019
                      Complaint marked as Resolved 
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 17, 2019
                      NoBroker Customer Care's response
                      Hi, This is certainly not the kind of experience we want you to have. Our team is looking into it on priority and we shall get back to you soon with an update.
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                        Vamshi Velagapuri
                        from Noida, Uttar Pradesh
                        Oct 11, 2019
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                        Very bad experience. Please never go with them.

                        They would start with offering premium packing and all that which is all a false thing. They will send unprofessional packers and never deliver on time the stuff.
                        Follow up is bad, my baggage got delivered ages after the final scheduled delivery date.

                        Never fall for their rosy picture of how they would take care of your stuff. It's all fake. Better to go with good existing packers movers for peace of mind.
                        Nov 14, 2019
                        Complaint marked as Resolved 
                        NoBroker customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2019
                        NoBroker Customer Care's response
                        We regret the inconvenience you had to face. we request you to share your contact details or you can write to us at [protected]@nobroker.in. we will look into your issue on a priority basis and get back to you asap.
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                          S
                          santos24
                          from Chennai, Tamil Nadu
                          Oct 6, 2019
                          May 7, 2024
                          This thread was updated on May 7, 2024
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          They are not professional packers.
                          They used a local people to use movement. Actually they are brokers or agent to collect the 10% commission from the customers. They dont have the knowledge of packing and moving.
                          They just booked false commitments and falsely.
                          Please dont book these kind of online frauds by speaking good.
                          Even he dont have office in chennai.
                          They are in bangalore culprits.
                          Nov 10, 2019
                          Complaint marked as Resolved 
                          NoBroker customer support has been notified about the posted complaint.
                          Last Sunday am pay rent no broker app. but still now not add amount in account, your executives not support, please rectify my problem
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                            S
                            santos24
                            from Chennai, Tamil Nadu
                            Oct 6, 2019
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                            Resolved

                            Nobrokers packers and movers is not company of packers.
                            They are just brokers of assisting the client to book the movement. They used a local vendors to move the customer things. They fooled the customers and cheating by insurance
                            They are not insured the things simply ask the insurance amount without premium receipts or insurance copy.
                            They dont have the experience of packers and movers. They are flirting the customers and cheating.
                            Please dont book the nobrokers.
                            It's just a brokers not a professional
                            They are charging of 15% commission of brokers charge
                            Nov 10, 2019
                            Complaint marked as Resolved 
                            NoBroker customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2019
                            NoBroker Customer Care's response
                            Kindly share your contact details via Message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust
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                              K
                              Ketaki Bhosale
                              from Mumbai, Maharashtra
                              Oct 4, 2019
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                              Address: Mumbai City, Maharashtra

                              Guies nobroker just sucks customers head they don't follow their promises don't have any coordination in staff they just say pay advance and we will do needful... But this is all fake... I and my husband wasted today's day for shifting and these hopeless people couldn't even arrange people for shifting and when i said i wana cancel shifting they says it will take 78 working days for money transfer... So janta beware from from these people
                              Nov 9, 2019
                              Complaint marked as Resolved 
                              NoBroker customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 09, 2019
                              NoBroker Customer Care's response
                              Kindly share your contact details via Message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust
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                                S
                                Shabnam7_8
                                from Pune, Maharashtra
                                Sep 29, 2019
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                                Address: Pune, Maharashtra, 411014

                                Please help!!!
                                I had my slot booked at 8.00am -10.00 am today (29.09.2019).
                                Yesterday night (28.09.2019) at 10.45 pm i get a mail from the assigned personnel that nobroker has not called him and hence this shifting isn't possible.
                                I called nobroker but since it was outside office hours, we had to wait until today morning. Since 8.00 am i called innumerable times by no luck until 9.00 am. Finally i get to know that a new vendor is assigned for the shifting and i am allotted a slot of 1 pm - 3 pm.
                                It is 4.00 pm now and the shifting team confirmed that the vendor would reach is by 5.30 pm.

                                The shifting vendor is saying that they would not be able to complete by 4 am in the morning.

                                We are 2 girls. Is it possible to run around till 4 am with the shifting team???

                                We had clearly mentioned that we have a huge amount of stuffs and it is not possible for us to shift late as the shifting will not get completed.

                                I need to vacate the current house today and the new house where i am relocating doesn't allow shifting to be done post 10.00 pm.

                                I booked the service at a rate higher than the market price only believing that nobroker would be more professional

                                Pathetic service. We are left nowhere and with no choice now.
                                NoBroker customer support has been notified about the posted complaint.
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                                  K
                                  Kumar Shubham004
                                  from Bengaluru, Karnataka
                                  Sep 28, 2019
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                                  Address: Bangalore, Karnataka, 560066

                                  I booked for movers from nobroker. I booked it by giving details of each and every new things. But they cheated me by sending small vehicle which cannot accommodate all things.in addition driver took a charge of rs 500 as cancelation. Even i didn't any mail for token money refund. So enchira the movement manager is responsible for this cheat and fraud. I request you get her under 420 case.in total no brokers kept my 1000rs without any work.
                                  NoBroker customer support has been notified about the posted complaint.
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                                    H
                                    Hiteshkacha007033
                                    from Bengaluru, Karnataka
                                    Sep 28, 2019
                                    May 7, 2024
                                    This thread was updated on May 7, 2024
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                                    Resolved

                                    Address: Bangalore, 560035

                                    So we had booked packers nd movers service from nobroker. We had done this booking at 9am and paid advance as well. This bookibg was confirmed and then at 9:30 pm nobroker people called us back and said they cannont fulfill the job since they do not have service party available.
                                    This was ridiculous first of all they informed us night time when we cant plan anything else and we had to shift next day.. Really disappointed.
                                    Then they dont provide us any other support. Our biggesst mistake was to rely on nobroker. We thought they have taken advance and booked our slot that means its done and we can trust them... But all wronggg...

                                    I would everyone not to book packers and movers service from no broker.
                                    Nov 13, 2019
                                    Complaint marked as Resolved 
                                    NoBroker customer support has been notified about the posted complaint.
                                    Hello good evening i have purchased 999+ tax rental on 16th sep monday to get genuine owners wherein all were genuine but every owner i called d flats were already rented .. n now there's no more listed owner please return my money i vil be very oblidge.

                                    Sincerely
                                    Customer
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                                      jetmelvin
                                      from Mumbai, Maharashtra
                                      Sep 24, 2019
                                      Resolved
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                                      Resolved

                                      Address: Takshila CHSL, Bldg No 31 A/25, Off Mahakali Caves Rd, Andheri East, Mumbai City, Maharashtra, 400093

                                      A no broker sales executive called and convinced me to but a paid service to sell my property in mumbai. The plan was costing rs. 16499 plus cgst and sgst of 18% amounting to rs. 2969.82. I paid online a total amount of rs. 19468.82 on aug 28, 2019. This was a money back plan with a condition that if nobroker failed to sell my flat in 90 days, they would refund a part of my money.

                                      All the relevant information required by no boker was provided over the phone which was updated in my account.

                                      I get a call after a week that they will not be able to fulfill their objective as they found some of the documents incomplete. They agreed to refund my money in full, however, declined to refund the gst.

                                      Since the agreement was terminated within 10 days and that too by nobroker, i am liable to get a full refund, including the 18% gst i paid. I did get a refund of the principal amount, but they refuse to pay the gst amount to me. I find this wierd and now am wondering that this may be their modus operandi to make money without providing services.

                                      I need to claim my gst back, hence i seek help. I did send them two emails, but have not got any revert.
                                      Oct 26, 2019
                                      Complaint marked as Resolved 
                                      NoBroker customer support has been notified about the posted complaint.
                                      This is sheer negligence and absolutely arrogant customer Service from No-Broker with regards to my refund.

                                      I have been seeking a full refund of the service which I never got. However, its shocking that, No Broker has forfeited the GST amount and are not willing to give it back. It is criminal to hold on to a GST amount and only returning a principle amount.

                                      I seek expert opinion in this matter and whom should I approach to get the 18% GST refunded to me.
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                                        vmadhubabu29
                                        Sep 20, 2019
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                                        Resolved

                                        Address: 560049

                                        My name is madhu babu and i reside in united states. I have a house that was available for rent.

                                        I have taken a nobroker superrelan plan in first week of august. I paid rs. 6, 488.82 towards the plan on 2nd august.

                                        A relationship manager was assigned names prateek, he got the keys for the hours. And post that there was zero communication from the nobroker. I tried calling him multiple times but it was not picked up once.

                                        I called up nobroker customer support, they said they will get back in 24 hours, but no response. Post that there stopped picking up my calls. I reached out to them on facebook, but even then no response.

                                        Its been more than 45 days and i have no clue about the status and no response form then

                                        Regards
                                        Madhu
                                        Oct 23, 2019
                                        Complaint marked as Resolved 
                                        NoBroker customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 21, 2019
                                        NoBroker Customer Care's response
                                        We regret the inconvenience you had to face. we request you to share your contact details via Message or you can write to us at [protected]@nobroker.in. we will look into your issue on a priority basis and get back to you asap.
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