NoBroker Complaints & Reviews

I don't think they have any expertise of packing and movement, not at all responsive even after mentioning problems.

My movement was scheduled on 29th jun 1 pm, now it's 3 pm but no follow up and no call back with any answer that when the people are going to come.

I would have chose some labour to this job, they are more professional than this company.

Dear sir/madam

This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
Sbi card xx7424 at
Nobroker technologies on 13/04/2019 at 12:34 of rs. 48149.00

In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please resevers the amount immeditely..
Thanks!
A. Manoharan
Contact no
[protected]
[protected]@gmail.com

Without confirming anything they did biometric scanning and when i said to biometric guy that name is not proper then that execute said to write mail to them. And ahead with biometric process. I wrote about it to them immediately. Now no broker is telling i have to pay extra for another visit of biometric guy. Why would i pay for their mistake.
Their mistake is that they are not at all transparent and they are not coordinating them self and now i have to pay price for their fault

Pathetic service.
They don't have any properties registered on their database. Till the time you pay for subscription they do numerious follow up. Once paid thats it. Your money is wasted.

They just provides two leads, which again is not up to the expectation.

App does not work. Not able to link my email id to my account.

* please refund my money as you have not provided any service, just wasted my time*

Customer service / rm stops responding.

I booked movers and packers on may 23, 2019 to schedule my house shifting on may 30, 2019 at 2 pm for 2 bhk (Customer ref # pm-249478) from jalahalli to iisc, mathikare. The vendor is srs movers and packers. The transportation arrived at 2 pm on that day. It was specifically mentioned while booking that the shifting is for 2 bhk considering the load. However, we are only shifting 1 queen size bed with other household items on may 30, 2019, to iisc, mathikare. Another king bed & 3 door wardrobe was booked with another mover/packer by nobroker to a different destination on may 31, 2019 (To whitefield) which was executed successfully.
On may 30, 2019, without any communication, the driver and his boys left my apartment and did not execute the work.
I have been continuously calling srs and no broker to arrange the shifting as the booking was confirmed (Token amount of rs 600 paid on 23/5/19 and insurance was also paid. We have been requesting them to shift as much as possible within their vehicle that had arrived. We already had our personal 15 boxes. We need another 15-20 boxes which they got already as per the quotation. The vendor kept giving false hope that they are arranging the transport and shifting will be done and ultimately they refused to do shifting by the end of the day which they informed me at 7 pm. We could not find any alternative mover & packer for that may month-end. Unfortunately, i had to bear the huge loss due to unprofessional execution from no-broker side. The movement manager mr nadeem and no-broker team have never called back although i have called them for 1 month for a refund and compensation due to my heavy loss. They avoided the call saying "concern team will call back". The concerned team till now have not called me. This is the most pathetic situation and most unprofessional attitude. I had to suffer a lot from this non-coordination and unprofessional service from no-broker. They have taken the money (Booking amount rs 600 and insurance rs 500. Total rs 1100. Pls see the attachment) and the service not done. I have all the call recordings for followup calls between the no-broker, vendor and myself for that day (May 30).

No broker also falls under fraud category. Since I stay in Singapore, approached no broker for rental agreement online. They charged 399 for estamp, 500 for notary and 100 for delivery charges. After a week also we haven't received agreement yet and I called customer care, they spoke very rude and told do whatever u can.
So, please be careful guys.

I have been asking RM Divya pranusha for detailed terms and conditions for No broker Super money back plan. But she has sent just four lines copypasted. I wanted to see where it is mentioned that if i pay once i cant get my complete refund if i havent availed a single day of service. Your RM Aditya cheated me by saying that my flat will get easily sold at INR 70 lakhs and my assigned field RM clearly mentioned that it is not possible at all. Basis that i cancelled my plan in first week of making the payment. I need complete refund as i have received only partial refund.

I am waiting for my rent agreement biometrics for household owner for last three days' He was available today for whole day today

I had to submit my rent agreement for ASAP for my passport but i did big mistake to give it to no broker as i have seen this sort of *Ghatia* service

called 30x in customer care, just they register comlain and say you will get a call from our team. i just got one call from their side in last three days while my biometrics has already completed

Please take action and do the needful on an urgent basis

Name- Abhishek Jain
Mobile-[protected]
jain.[protected]@gmail.com

I hired no broker to shift my goods from Bangalore to Ahmedabad on 5th Jun. Before giving this contract to Nobroker, their sales team was calling and telling that everything will be smooth etc.,

on 5th Jun we realised that nobroker is agent and has given contract to Metro logistic. They packed the goods . contract Delivery date was supposed to be in 4 to 5 days( till 9th Jun).

We called no broker on 9th and its Manager - Milan told us that it will be delivered by 12 th as there were holidays. Again we called on 12th Jun and found that delivery will happen on 14th Jun. Post that on 14th Jun we were told that delivery will happen on 14th Jun. We waited till evening and delivery did not happen, Post that we called on 15th Jun, and found that goods were never reached to Ahmedabad. It will take more time.

No Broker called its agent Beer singh and found that he was threatening us that 11 days are nothing and it will be delivered as per their whims and fancy.

I don't know when goods will be delivered, there is no update from No broker and we found that No Broker does not have escalation matrix also.

No Broker does not display its founders name also.

I wish Nobroker improve their services and deliver our goods asap.

Awaiting Nobroker response.

Regards,

Deepika

My customer reference is given below:

CRN Number: PM 254624

Hello team,

Reopening the unsolved issue!

Please take immediate action on below incident. Please provide reason for extra charge made from the nobroker team.

Charged extra for the relocation than the actual cost.
Actual cost is rs 3780 (1rk, which was opted at the time of booking)
Charged amount: rs 4550.
Please check the previous mails for the proof of payment.

Packers and movers did taken rs 4550 and did not listen to the below complaint. I paid amount to packers and movers at the time of shifting since they they denying to shift things if i dint pay. They said this is not part.

Not happy with the service provided.

Kindly refund the extra charged amount ₹770 as soon as possible.

Please find the screen shots attached (Proofs of booking confirmation, transaction details).

Thanks.

I wanted to sell my house at Banashankari. So I advertised in Nobroker.com. And on Apr. 19th 2019, I have paid Rs. 19468.22 through my credit card (order ID [protected] ), and opted Owner Plan' service. As per the plan Nobroker is supposed find a buyer for us within 6 months. If not satisfied with the service, after 3 months, we can terminate the service and some amount will be refunded after deduction of some service charges. Nobroker...

We have been waiting for rental Agreement for more than 12 days and all the response we get is it is submitted to IGR. All our further processes are pending our agreement is not registered and we cannot move into the place without an agreement. NoBroker is not taking any responsibility to deliver the agreement on time all they say is they have done their job of submiting and it’s pending with SRO. If you personally go to the registrar and register ur agreement it take not more than 2 days whereas as per Nobroker it takes more than 6 working days. Highly disappointed with the service and have requested a refund for the same. Please do not use their rental agreement service as it is fake and they are not worth your time and money

Never go for paid services on No Broker its waste of money. I'm regretting after taking the Relax plan it has disturbed my life. I'm not getting any feedback for any leads. And always I get a msg that your RM HEMA is on leave & if I talk to her than I get the answer what can I do I will send all the notification & you can speak to them. Her work if calling the customers I must do. Then tell me what have I paid for to hear such useless answer. And after so many days not a single call or a person is come to visit. And after 45days I will get a msg your validity is over. I advise all you people never hear to the sales manager mine was hyderali & Nishant once they payment is done they will not attend your call & ignore. So advise you all never go for paid services. I'm badly regretting.

I have given advertaisement in no broker for my flat 102 Raheja Arbor, St. Johns Road, bangalore - and paid premium of rs 9000 after repeated calls from nobroker that it will get refuneded if they cant find the tenant etc, ., so zero risk here.. Sugesh was assigned as relationship manager.. Such a useless person.. I have hardly received any calls from him. In a month I have received 2 calls.. Finally I got my tenant on my own.. nobroker could not arrange tenant. . I requested for return of my premium paid as nobroker claimed that it will be returned if they could not find a suitable client. I had sent the rental agreement and asked for refund but now they refusing to refund the amount as it is not matching the amount written. Please note that i have ticked the column for negotiable. Hence, i am eligible for refund...

This is nothing but day robbery.. Please arrange a call to go over the incident..

Hello team,

Please take immediate action on below incident. Please provide reason for extra charge made from the nobroker team.

Charged extra for the relocation than the actual cost.
Actual cost is rs 3780 (1rk, which was opted at the time of booking)
Charged amount: rs 4550.
Please check the previous mails for the proof of payment.

Packers and movers did taken rs 4550 and did not listen to the below complaint. I paid amount to packers and movers at the time of shifting since they they denying to shift things if i dint pay. They said this is not part.

Not happy with the service provided.

Kindly refund the extra charged amount ₹770 as soon as possible.

Please find the screen shots attached (Proofs of booking confirmation, transaction details).

Thanks.

Booking done still waiting for booking email and details.
No broker executive told me once booking done they will share details with me with still not shared.
No broker executive not picking call and not getting any call back from them.

Before booking they were saying once booking done we will share details.

Vehicle will be 407 and vendor details still waiting.

Executive - nazima was calling many times before booking.
After booking no call no conformation, no details are provided.

Its a very bad experience ever seen for any online booking and service provider.

Thanks,
Vivek

I had done movers and packers from nobroker. A jack daniels bottle worth rs 4800 is missing after the shifting. I have raised numerous complaints with nobroker and wasted endless hours staying on hold with the customer care, after 5 days they are saying that nothing can be done about it, insurance is only for broken items. There is no guarantee that the bottle is not broken since the item never reached me. I had paid extra money for the insurance and i’m not able to claim it, this is literally fraud and cheating the customers! Please help me claim the required, rs 4800 is not a minimal amount for a middle class working woman like me!

I have had a movement organized by nobroker for me to shift from the previous location that i was put up to the current location.

Nobroker had arranged packers and movers from network cargo packers & movers to shift my household belongings from my previous location to my current location. On 14th of april.in the process, the movers had damaged a new godrej almirah. The damage is severe enough to render the item as un-usable. I have the original bills from godrej, showing the amount of the damaged almirah, which is about 30, 000

The movers acknowledged that the almirah is beyond repair and they would pay me 15 thousand rupees & i do not have to pay for the relocation charges.

Under humanitarian grounds i had paid the movers who were present on the scene with rs. 1500 and also paid for their food. I had paid nobroker 950 rs as the booking amount.

Till date i have not received any compensation from the vendor or nobroker.
The vendor has taken away the almirah and is currently with them.

Vendor had promised that he would pay me on multiple days panning april & may. Nothing has happened yet. I have had multiple conversations with nobroker rep - david martin. He is rude and is completely un-supportive.

I also just realized that network cargo packers & movers, doesn't do business with nobroker and the person that nobroker has connected me with is a scamster. The network cargo packers & movers has confirmed that they do not do a local movement.

It so seems that noboker is charging a premium amount for a substandard, inexperienced movement services that they recommend to their customer.

I would require your support to get this sorted and ensure nobroker stops its fraudulent service offering to its customers
This can only be attributed to cheating.

I had booked packers and movers from ‘nobroker’ and ‘sms packers and movers’ came for packing. A brand new jack daniels bottle is missing from the moved stuff (There were total 9 liquor bottles). The packing moving cost me 8000, whereas the bottle alone was for 4800. I have been following up with david from nobroker and madhu from sms packers and movers. Madhu keeps saying that he asked the labourers they said they didn’t steal anything, if they wanted to steal they would have stolen all bottles. I searched the entire house and each carton before raising the complain, however madhu said i should directly talk to labourers. Obviously they will deny if the bottle is stolen/broken. I do not have that much time that i will waste talking to nobroker & sms for false claims, and it was a very expensive bottle so i am very frustrated by their way of handling this. Also nobroker has not provided me with any reference number for this complain. On asking them for it, they kept assuring me not to worry they have all records of the complain. I am really frustrated with this and want a resolution - claim on the money or a new bottle.

No broker has shown no competence in providing the service that that have been paid for, its been more than a month after biometrics have been done, yet there is no trace of my agreement. The company is not recommended as there is no way one can back track the matter. They have not provided any details about the contract for the customer to verify directly. Being an nri it makes matters even worse as the only possibility to get a response is over the phone.