NoBroker Complaints & Reviews

26 of july 2019 after speaking to your executive debjeet i transfered the amount of 8846 rs. Towards my flat in hsr layout. After payment mr debjeet said my property will be activated in some time after a long wait till evening i recived a call from one girl and mr allem / sheriff they said we cannot provide you the service in this area as it disent come under limit and for that we need to pay extra amount of 14000 some change which i denied and asked for refund.. I spoke to sumitra and she said she has already intiated our refund and same she sent a mail stating refund the amount. Now your people are calling and saying property is live and they can provide me the buyers which im not ready and looking for the refund as already 5 days over and still waiting for the im very serious on this note if i will not get the refund till tomorrow i will lodge a complaint in police as well as consumer court.. Again im saying im waiting for the refund..

Don't ever bother to book a packers and movers with these guys who claim to be the best. They just try to work with the local packer and in most of the cases it just doesn't work up cost wise to the local vendor. End result bad service.

I paid 15% payment and booked them for shifting my house on 28th june, and after waiting all day no body showed up nor any on answered my calls. After multiple attempts i manage to get hold of someone who had no idea that i had a booking and managed to set one up for the next day that is 29th june. Late in the afternoon the local vendor arrives at the door step and tells me they can not do the movement.
By them my frustration levels were going off the roof and i had to shift that day no matter what. And nothing was done, no calls from nobroker until the end of the day.
At that point i started making called for few local packers/movers and made arrangements to come have a look at the stuff and give me a quotation and we agreed on a price and it was all done.

And now after 4 weeks nobroker is yet to refund the money that was paid as advance. I am definitely going to be reporting this bad business practice to the consumer court so that more people are not cheated like i am.

Request you to stay way from them.

We took the money back plan 2 weeks ago still there is not a single lead. Every time we have to call up RM Sreema for an update. They make big promises but as soon as you enrol they disappear. I was told by the sales team that they have 15 prospect clients but in these 2 weeks none have been contacted or at least I haven’t had an update. Really poor customer service. Highly disappointed. Please do not fall in their trap

I had requested for a relocation request from No Broker.com on June 25th and had paid the advance amount of Rs 1425. The relocation was confirmed to be done on 30th June over the email . This never happened even after continuous followup and they also sent a completion email and message . I call their helpdesk and informed about the wrong information and also requested for refund which I was eligible as the activity was never done. I was told to wait for 6-7 business days on July 1st for refund to get credited .

I waited and followed up again on 12th july informing them that I will raise a consumer complaint if they do not refund by evening. I received a email stating it will be refunded in 3 business days. This again never happened. There was no reply to the email I sent asking for update on 16th July. 17th I received the call after multiple followups asking for 2-3 days to refund.

I again waited and today 21st July still the money is not in my bank account

Enrolled for the relax plan and mr. Thomas was assigned as the relationship manager. I have not found one property as per my criteria or choice till date.
I have been waiting for a call from the manager, but no one has called me to resolve my issue. Since my husband does a night shift i had requested them to call me on my number and confirmed that it is available couple of times. They still call my husband during the day, when he is sleeping after the night shift.
I have paid rs. 3500 and after the payment was made, they have showed me some properties that i does not match my requirement at all.
Now they have stopped calling completely.

As per the money back plan, if we rent out our premises on our own then they have to provide money back of 6499. During initial conversation we had informed rent of 8000 is fixed and advance can be negotiable as we have to give it back to tenant. So we had fixed[protected] rent and advance is negotiable, but they suggested 70000 so, we told ok for the same. More over after getting tenant from our-side i sent the rental agreement (Just for reference as it was an unsigned scanned copy) of 8000 rent and advance for 60000, as advance was negotiable. But they told it should 70000, then only they can give back the amount, so as the tenant had not occupied yet we discussed and increased the advance to 70000. And we sent the signed copy of rental agreement, which they are telling it cannot be considered as this is a second document. When the agreement was unsigned, how can they consider it as first document? This is such a fraud company. Please provide a justice.

My name is sudheendra patil and have a profile with mobile number [protected] which is my contact number.

I have asked for a rental agreement to be delivered to my given address on[protected]. I did not get the document on time. I have followed up with your customer service for more than 6-7 times. 10 days back your representative mr. Chetan from ra team told me that it is delivered and asked me to check with my security people. However, my security team told me that they have not received any document. When i reached mr. Chetan again, he told me that he will get the proof of delivery from courier people. He had told me that he will get the delivery pod along with signature and stamp of the apartment. He was supposed to inform me by 1st july 2019. But he never had the curtesy to call me till i gave him a call on 8-7-2019.in between i spoke to ms. Vidya and mr. Rizwan of ra team regarding the same. Everyone promised me that the information will be passed on asap. But it remained a promise. Finally, after calling chetan on 8th july, he sends some picture of pod where my address is not clear and without any stamp.

If this is the way no broker provides the service to people, you will lose valuable customers. This is my last attempt to get the right answer from ‘no broker’. If you think, customers are important, then answer this email and get the document delivered.

I have received a call stating that expiry reward points will be credit back to your card by providing card information, and executive have my card information "exp date and card number of 4 digits, and take ivr services for verify the card cvv number and otp and swipe to transactions one for no brokers technologies _33, 149 and other trx for payu payment pvt ltd - 5000 rupees, and total outstanding in my is 38, 149, after i realized that it is fake call then i block my cards and raised for dispute form send to [protected]@sbicard.com.

Paid money for relationship manager, but he is always on leave. Out of 10 days 8 days he is on leave. Before taking money they tell u moneyback guarantee in 90 days, after payment condition apply, u will get money back if it is sold above base price. U have to show agreement copy or notarized bond paper disclosing details of payment. Chor people fooling all. Please don't give them any penny before understanding all the conditions.

I was to shift with nobroker's movers and packers services on saturday, 29th june. I had paid the advance and they had confirmed. They had also assigned "a manager" to make my shifting seamless. But voila! The movers and packers never showed up that day nor did the manager inform me about the delay.

While i was browsing their site, i got a call from the team offering the services to help with movers and packers. I was impressed and made the payment on tuesday believing that the experience would be organized and seamless considering nobroker is a well funded company and not some lala firm.

I had clearly started that i needed the shifting to be done on saturday, 29th june between 8-9 am. I didn't not receive any call from the cs team in the morning. We were ready from 9 and waiting for the shifting vendor. No sign. My husband kept calling the vendor every 1-2 hours only to be told that he is on his way and would reach in 1-2 hours. He kept repeating it.

Meanwhile, i still hadn't received a call from the customer service team explaining the delay. I called them in the afternoon, no response. I got a call back "asking me what the issue or concern is". Wow, shouldn't they be telling me that there is some issue, hence the delay and apologize? None. I informed that the movers haven't arrived yet and the cs lady said she will check with the vendor and call back. She called and told me he is on the way and should reach in 1 hour. This would be around 2-3. Still no scene of the movers coming to help us shift. I felt something was fishy and raised a complaint on twitter and the social media team replied after an hour or so.

Iqbal called me post 4 pm asking me if the vendor reached. Now shouldn't the team be abreast of the whereabouts of the movers? When i vented out my concern that we've been waiting from 8 am to shift and no one has turned up or havent recieved a solution from the nobroker manager, he didn't even have the courtesy to apologize and own up the goo[censored]p, he spoke in a curt and casual tone. No empathy which every cs person needs to have.

I spoke to iqbal again after 5.30. Disappointed, we had booked another vendor with double the price as i didn't recieve any empathy or solution from nobroker. Talk about customer service? Zero from nobroker.

We had decided to shift on 29th at 8 am. If there was going to be a delay, nobroker had assigned a so called manager. It was the manager's responsibility to call and communicate on the delay and give a solution. But i recieved no such call. There was nothing but mental stress and torture from nobroker. We wasted the whole day and ended up wasting both time and money.

Nobroker team showed zero remorse to this situation. I'd like the amount of 6, 350 paid to me as compensation owing to the sheer negligence of your team. There was no value add or service from your customer service team. There was so clueless and curt on the call.

When i spoke about the compensation, iqbal curtly said they will only refund the advance of 630 rupees? Why would i need that? You guys were at fault and spoilt my entire day and wasn't able to shift my house because of nobroker.

I wrote to the founders and followed up again and there has been so response from them either. When you aren't capable of providing good services why do you want to expand your offerings for namesake or pr sake?

I’m sorry to say that i’m disappointed with your services. I am an nri and have put my apartment up for rent. I hired the property management service yesterday. However, the eagerness shown by nobroker staff before i paid the inr17000 has suddenly vanished and i have not had much conmunication ever since. I want a refund of my money as i don’t think you are providing a genuine service.

My movement was planned on 29th june 1:00pm, however no any either call or email from both either from no broker or packer & mover till time. Even though my movement was not executed, no broker sent me feedback saying movement completed. I made payment of 800 while booking the movement, they are not talking and thinking about refund. However due no broker packer and mover, i was paid extra 7000 to other packer movers to meet timeline, who will pay that amount me? Is there any grievances where i would register complaint or take legal action?

I don't think they have any expertise of packing and movement, not at all responsive even after mentioning problems.

My movement was scheduled on 29th jun 1 pm, now it's 3 pm but no follow up and no call back with any answer that when the people are going to come.

I would have chose some labour to this job, they are more professional than this company.

Dear sir/madam

This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
Sbi card xx7424 at
Nobroker technologies on 13/04/2019 at 12:34 of rs. 48149.00

In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please resevers the amount immeditely..
Thanks!
A. Manoharan
Contact no
[protected]
[protected]@gmail.com

Without confirming anything they did biometric scanning and when i said to biometric guy that name is not proper then that execute said to write mail to them. And ahead with biometric process. I wrote about it to them immediately. Now no broker is telling i have to pay extra for another visit of biometric guy. Why would i pay for their mistake.
Their mistake is that they are not at all transparent and they are not coordinating them self and now i have to pay price for their fault

Pathetic service.
They don't have any properties registered on their database. Till the time you pay for subscription they do numerious follow up. Once paid thats it. Your money is wasted.

They just provides two leads, which again is not up to the expectation.

App does not work. Not able to link my email id to my account.

* please refund my money as you have not provided any service, just wasted my time*

Customer service / rm stops responding.

I booked movers and packers on may 23, 2019 to schedule my house shifting on may 30, 2019 at 2 pm for 2 bhk (Customer ref # pm-249478) from jalahalli to iisc, mathikare. The vendor is srs movers and packers. The transportation arrived at 2 pm on that day. It was specifically mentioned while booking that the shifting is for 2 bhk considering the load. However, we are only shifting 1 queen size bed with other household items on may 30, 2019, to iisc, mathikare. Another king bed & 3 door wardrobe was booked with another mover/packer by nobroker to a different destination on may 31, 2019 (To whitefield) which was executed successfully.
On may 30, 2019, without any communication, the driver and his boys left my apartment and did not execute the work.
I have been continuously calling srs and no broker to arrange the shifting as the booking was confirmed (Token amount of rs 600 paid on 23/5/19 and insurance was also paid. We have been requesting them to shift as much as possible within their vehicle that had arrived. We already had our personal 15 boxes. We need another 15-20 boxes which they got already as per the quotation. The vendor kept giving false hope that they are arranging the transport and shifting will be done and ultimately they refused to do shifting by the end of the day which they informed me at 7 pm. We could not find any alternative mover & packer for that may month-end. Unfortunately, i had to bear the huge loss due to unprofessional execution from no-broker side. The movement manager mr nadeem and no-broker team have never called back although i have called them for 1 month for a refund and compensation due to my heavy loss. They avoided the call saying "concern team will call back". The concerned team till now have not called me. This is the most pathetic situation and most unprofessional attitude. I had to suffer a lot from this non-coordination and unprofessional service from no-broker. They have taken the money (Booking amount rs 600 and insurance rs 500. Total rs 1100. Pls see the attachment) and the service not done. I have all the call recordings for followup calls between the no-broker, vendor and myself for that day (May 30).

No broker also falls under fraud category. Since I stay in Singapore, approached no broker for rental agreement online. They charged 399 for estamp, 500 for notary and 100 for delivery charges. After a week also we haven't received agreement yet and I called customer care, they spoke very rude and told do whatever u can.
So, please be careful guys.

I have been asking RM Divya pranusha for detailed terms and conditions for No broker Super money back plan. But she has sent just four lines copypasted. I wanted to see where it is mentioned that if i pay once i cant get my complete refund if i havent availed a single day of service. Your RM Aditya cheated me by saying that my flat will get easily sold at INR 70 lakhs and my assigned field RM clearly mentioned that it is not possible at all. Basis that i cancelled my plan in first week of making the payment. I need complete refund as i have received only partial refund.

I am waiting for my rent agreement biometrics for household owner for last three days' He was available today for whole day today

I had to submit my rent agreement for ASAP for my passport but i did big mistake to give it to no broker as i have seen this sort of *Ghatia* service

called 30x in customer care, just they register comlain and say you will get a call from our team. i just got one call from their side in last three days while my biometrics has already completed

Please take action and do the needful on an urgent basis

Name- Abhishek Jain
Mobile-[protected]
jain.[protected]@gmail.com