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Nokia India Complaints & Reviews

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Last updated Apr 12, 2024
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Nokia India reviews & complaints page 115

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K
kundan prasad24
from Gurgaon, Haryana
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Complaint not entertained at nokia care

Address:New Delhi, Delhi

I visited Sector 14 Nokia care to register a compalint that my new Nokia 220 mobile's charger is not working but The Manager of that branch Mr. Dharmveer did not register my compalaint and ask me to leave from there other wise he will slam me and destroy my face so that no one can recognise me. Attitude of that person was very wildy and uneducated....
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Manu1010
from Mumbai, Maharashtra
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NOKIA Services ~ Worst among industry ~

Address:New Delhi, Delhi

Please don't give your phone to Nokia Preet Vihar Service Centre, Delhi. They are the most worst service provider of this industry. They turned working phone(more or less) into Dead phone and simply replied that we have already mentioned in our Job sheet that we can do so. Even the manager's response was pathetic and disgusting after enquiring about it. Nokia should provide them some classes to behave with customers(at least with female...
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M
madee_help
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by Nokia priority store - Lumia 925

Address:Gautam Buddh Nagar, Uttar Pradesh

Complaint number registered with Nokia - 1-[protected] I bought a Lumia 925 from your 'Priority' store on 12th April 2014 (IMEI- [protected]), two gentlemen named Saleem and Jitender did a great job selling me the phone and they convinced me that Lumia 925 is the phone for me (I have been a Lumia 520 customer for last one year through my corporate connection - Convergys India Services). Saleem and Jitender promised/informed me following...
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K
ks107
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Care

Address:New Delhi, Delhi

I purchased NOKIA LUMIA 520 in Aug 2013 and is still in warranty period. From the past 1 week the device's touch is not working properly i.e. the touch is autoworking and i cant operate the touch anymore. I went to nokia care(Dexter) which is in sector-8, Rohini, New Delhi and told them my problem. They told me that the touch needs to be replaced and when i asked them to do so they said they don't have the required touch available for my...
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H
himanshukumarsingh
from Bengaluru, Karnataka
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partiality and undue advantage of consumer

Address:Bangalore, Karnataka

Hi, I bought my lumia 720 few month backback from Flipkart and its fall from my bed. And developed cracked I visited nearest Nokia care they told i need to pay 7500 for screen which was half the price of phone, which is actually too high for any screen i enquired outside and online I came across blog saying they replaced cheaply in nasik and all so my two points here what the use of providing a glass whose price half the price of phone...
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A
agnitsarkar
from Krishnanagar, West Bengal
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Poor customer service in warranty period

Address:Kolkata, West Bengal

I had purchased a Nokia Lumia 720 on June, 2014. Since the last few weeks the touchpad of the phone started malfunctioning. Application windows were opening and closing randomly as if the touchpad screen was being touched randomly all over. The touchpad was not responding properly either. I visited 2 Nokia Care outlets who mentioned the touchpad needs to be replaced, but they do not have one available and it might take minimum 20-25 days...
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Nitin Gupta.
from Gurgaon, Haryana
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Escalated pricing

Address:New Delhi, Delhi

10 jan 2013 i broke my screen of my Lumia 820, i enquired about the various customer care centers in New Delhi, i went to the Lajpat nagar center and asked them about the cost of changing the screen, i was told Rs. 8500, and 7 days time, i said it is too much they said price cannot be changed but they can do it by the evening, i said no the price is still too much they said they will do it in 30 min if i waited. I suspected something fishy...
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Nirbhay Khurana
from Gurgaon, Haryana
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Phone cannot be repaired by the company itself...

Address:New Delhi, Delhi

Hi my name is Nirbhay Khurana I Purchased a Nokia PHone Lumia 920 for INR 35000 a year back. ITs warranty expired in the month of march 2014.On 2nd April 2014 Some issue occured in my lumia 920 and It was not switching ON.I gone to Nokia Care (netdot solutions Tilak Nagar) West Delhi they said there is some hardware issue and were asking a huge sum of 8000 INR to repair it.On 9th April i went to Nokia Care (Manav Communication, Paschim Vihar)...
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V
Vikas_luv1
from Noida, Uttar Pradesh
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Nokia worst service center

Address:Gautam Buddh Nagar, Uttar Pradesh

Jobsheet No[protected]/140325/36 Compliant No-1-[protected] Phone Model-Lumia 720 Service Centre address: Micronas Telecom C-4, Sec-2, , Noida, India problem- touchscreen is not working properly and automatic application started I submitted my phone on 25 March but still issue is not resolved. I got call from your service on 11th March and they told me you can collect your phone on Monday(14 March) and contact to Sunita(Service centre...
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lalita guha sarkar
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nokia Model 306 IMEI No. 355192052025414 purchased on 13.03.13

Address:Kolkata, West Bengal

I purchased the subject mobile on 13.3.13 from A. K. Paul & Co., 550, Diamond Harbour Road, Behala, Kolkata-34 [phone :2396 0038 Mobile : [protected]] Cash Memo No.5257 @ Rs.3850/-. From beginning its performance was not good and I am facing numerous different problems in my handset. So I gave it to Nokia Care at Taratola after seven days of purchasing the same. They repaired and sent back the handset within two days. But after...
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M
mayankdhananiwala
from Chennai, Tamil Nadu
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Cheated by Nokia India

Address:Bangalore, Karnataka

Hello Sir/Madam; I have purchased Nokia Lumia 1520 worth 46000 Rs/- (Round Figure) on 31st Dec’13. \ During the month of Mar’14 I found there are some issues with screen getting hanged. When I contacted the customer care help line Mr. Pankaj has asked to me build me faith in Nokia and they will do best from there side. Pankaj à Anitha As, per the company norms for my device there is Home pickup & drop facitlity....
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prashant 919115
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by nokia, not providing bundled 500 mbdata for specific imei series of asha 502 dual sim

Address:New Delhi, Delhi

Sir,

I bought a nokia asha 502 dual sim handset in march with IMEI no. [protected], [protected] ] on 18 march via flipkart online. There was promotional offer of 500 MBfree data with idea connection with this asha 502, so I bought new idea connection mobile no. [protected], and tried to activate the bundled offer. But the idea telecom operator denied to provide the free data & explained that NOKIA has not paid...
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eshvendersingh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty New Handset Asha 503

Address:New Delhi, Delhi

We bought Nokia phone Asha 503 on 08 March 2014, within week we identified that one of application Music store is not working we submitted our phone to Nokia Care in Dwarka sector 12. It took one week for them to take call that there was a problem in handset and as per them they will replace the handset from company. Finally on 05 April we received our mobile phone. Same night we found that mobile is not taking charging and it shows message...
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ankita_kumari
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty handset

Address:East Singhbhum, Jharkhand

Dear Sir/Madam, I had bought a NOKIA Lumia-520 phone on 1st july 2013. Its performance was not good from the beginning.On march 15th 2014, i took it to the customer service centre where they replaced my battery and charged 700/- .The phone was not getting started when i brought it home.again visted the service centre, they started pointing out different probabilities and got a job-sheet signed.they gave me an approx budget of...
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Mayank Dhananiwala
from Hyderabad, Telangana
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Faulty Piece.

Address:Bangalore, Karnataka

Brought a Nokia Lumia 1520 phone on 31st DEC'13. Faced few issues in Mar'14 and handed over to Nokia Care center in IndraNagar- Bangalore on 19th Mar'14 and received my mobile back on 9th Apr'14 and still the same problem exists apart from new problems are found. I want my money to be refunded or replace a faulty piece. Thanks Mayank Dhananiwala +91-[protected]...
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G
gaurav@720
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regarding hardware

Address:Pune, Maharashtra

My nokia lumia 720 handset's volume down key is not working. And this is the third time I am facing the same issue. Last two time, I visited nokia care and get my handset repaired. But this is the third time I am facing the same problem. I don't know may be there is something wrong with the product. So please provide me the solution...
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prashantnaphade23
from Delhi, Delhi
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my handset warming high nokia lumia 720

yesterday I am received my handset Nokia Lumia 720 in Nokia care center Amravati I was submitted for problem about handset highlly wraming and battery problems, and screen problems in between key is solved but other problem not solved that my third time in submitted my handset in nokia care centre but problem is not solved ia am complaint online nokia care centre and telling about my handset problems and i asked about my handset replaced...
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saikat141
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake promises by Nokia Care

Address:Kolkata, West Bengal

It is to inform that I have placed a order of a blue color sim tray for my Nokia Lumia 900 on 04/03/2014 with an advance payment of Rs 400. I was been promised that I will be given my stuff within 15 days of time period from the date of order placed. After following up again and again they are not providing me my Sim tray. They are asking me to take sim tray of other color which would be of no use. I have launched a complain in the care also,...
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Wasif Zafar
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lumia 1520 Screen Broken.

Address:Kanpur, Uttar Pradesh

Hi, This is with regard to service request no.1-[protected]. The Nokia care centre has just replied saying you have to pay the charges!! If a lot of consumers are facing this, we must go the consumer court. Consumers cant be charged so heavily because of fault in Nokia design of having the panel and lcd screen together!How much i Suffered plz read below- Dear Wasif, Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]This...
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ravindra khaitan
from Mumbai, Maharashtra
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the new phone is damaged since 1 month.and no response from the company

Address:Ranchi, Jharkhand

i had taken new nokia asha210 phone on 13 february2014 from balaji mobile main road rANCHI..but it got damaged in 15 days. i had given to ranchi nokia centre on 5march.they loaded a software.but it again got damaged then and there.so they send it to the company.but its hAS BEEN 20 DAYS.and now they are not ready to refund the money.and they are not giving any gaurantee as to when the phone will be repaired.SERVICE CENTRE RANCHI nirmal enterprises...
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