NSDL e-Governance Infrastructure Complaints & Reviews

I had applied for new pan online through e-kyc method. My token no. Is [protected] on 5th march 2019. I had paid application fees of rs. 106.90 by debit card transaction reference no: qhmp[protected]. The application was not successful due to no otp generation. Now it is showing that kindly initiate a new pan application in view of levy of e-kyc and aadhar authentication charges as per uidai notification no 1 dated march 6, 2019. The fees paid by you earlier will be refunded. But the fees paid by me is not yet refunded. Please resolve my problem and initiate my refund.

Dear Sir,
I have applied for a new PAN Card in the name of ROHIT which dispatched our address Village Fattehpur Khas Post Nariyaon Alapur Ambedkar nagar Uttar Pradesh-224147 in February 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: ROHIT
Acknowledgement Number:[protected]
Date of Application: 06-APRIL-2019
Mobile NO:[protected]

Sir speed post is not delivered my pan card and i don't no my pan number i have only acknowledgement number i submitted my acknowledgement number please send my pan number sir. It's very important to my further studies sir.
My mobile number: [protected]
Dob:[protected]
Name: peddinti santhosh
Please help me i have only acknowledgement number i don't no pan card number i don't recieve e pan my mail. I want my pan number

I had applied with nsdl online for a change in my pan details. The temporary token number for my online application is [protected]. My application authentication failed because following could be the reason name, date of birth or gender in pan database does not match with aadhaar database. It has been more than 10 days now i did not get my refund. Kindly refund my pan processing fee of ₹147.40

Sir/madam,

I have applied for pan card correction on 3rd April 2019 through e-sign mode. I have got my acknowledgement number [protected]. On completion of the process i have received message in email like below.

"We thank you for using online PAN application service of NSDL e-Governance Infrastructure Limited.

If application made using e-Sign mode - Then there is no need to forward physical documents.

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application
Attached the payment receipt email received from NSDL

Thank you
Gokul Sukumar

Sir/madam,

I have applied for reprint of pan card on 3rd march 2019 through e-sign nsdl mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Shiny mascarenhas

I have received an sms on my mobile that “Letter sent for discrepancy found in PAN application acknowledgement no. [protected] “what is reason can i know why you send me this type of letter...and how much time you taken for send me this letter...i can know the reason whe you stop my application process..as earliest you do your work and send me my pan card with correctin...so i have use this proof..for any kind of need...

But I have not received any letter in my mail, please send it again on:- [protected]@gmail.com

Name - bisakha sarkar
Acknowledgement no. N[protected]
Returned to nsdl on 04/02/2019.
Mobile no.[protected]
Dob[protected]
My pan card was returned undelivered as i was not present at the given address at the material time. Please re-dispatch in following address.
Bisakha sarkar c/o. Dipendu dev, gokul niwas, flat no. C 103, pandu port road, adabari tinali, guwahati-781012.

Sir/madam,

I have my pan card no. EPQPS0114L and received on[protected] as i am a student i didn't needed till now but on[protected] when i checked income tax site to link my aadhar and pan card it says "no record found". As received 6 years back i do not have any other details except my pan card. I am enclosing my pan card image.

Please check my pan card status issue and resolve my problem as soon as possible.

Thank You
ANUJ SHARMA

Dear Sir,

I have applied for a new PAN Card in the name of Ajay negi which dispatched our address in 10 October 2018 . I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for some days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Ajay negi
Acknowledgement Number: [protected]
Date of Application: 31 march 2019
Mobile NO: [protected]

My acknowledgement number is 11791439 and the acknowledgement date is 06/03/2019. When i try to complete pending registration, i get the message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime." i am getting this message for the last 3-4 days. Pl. Help to get resolved this error.

I use nsdl website to create a new pan card of my brother. Temporary token is [protected]. I use e-kyc option for his aadhar verification. I have paid an amount of rs.106.90 using my debit card. My balance was deducted from the bank on 07/02/2019 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it show a message when i am checking the status"kindly initiate a fresh pan application in view of levy of e-kyc and aadhaar authentication charges, as per uidai notification no. 1 of 2019 dated march 6, 2019. The fees paid by you earlier will be refunded". I have not got refund till now. This problem arises due to their otp verification failure. I need all my money. This is the true failure of digital india. Do something for a change.

Sir mera (Apy) atal pension yojna account close karna he yea kaise chalu hogiya malum nahi is pension me mera koi interest nahi yea duniya ki bakwas pension he
Please sir my apy account will be closed

Name. Mohammed sahidul alam
Pran...[protected]
Bank name. United bank of india
Account.[protected]
Doboka branch
Mobile. [protected]
Email. [protected]@gmaul.com

Acknowledgment number : [protected]
Name : chexxxxragada venkata teja
Category : —
Status :
Your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/[protected] for details:

Father's first name/middle name/last name contain initials/special characters

Teja
[protected]

The pan card despatched by you is not being distributrd at reciepint 's address by first flingt courier. Recipint has to run to their office for getting it. I am residing in lucknow in pin code 226021 (Jankipuram) area they say that wehave no stafe to distribute. Their office is near sngam hotel at kursi road, vikas nagar lucknow i want to request you to withdraw despatchment of pan card from this courier to same anthor how is efficient in distributing the card propraly at recipient's. This may be please seriously so that recipients may not suffer

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token no. [[protected]]
Dob: 01/06/1990
Name kavita jagdish patil
E mail: [protected]@gmail.com

Respected sir/ma'am,

I am a student and i have applied for pan card with token no.- [protected] and i choosed e-kyc/e-sign through aadhar card. The fees in deducted from bank account but at the last process, no otp was generated for verification of my aadhar card through registered mobile no. And after some times the screen display the exact message as:-

"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate a new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days."

It has been a long time and yet i did not get any refund. My transactions details are as follows:

Token number: [protected]
Transaction reference number: phd[protected]
Date of transaction:[protected]
Payment amount: 106.90
Bank reference number:[protected]

Please look into the matter.
Thanks in advance.

I have applied for new pan card today on 26th march 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

I have chosen nsdl website to create a new pan card for me. Temporary token is [protected].

I have filled the online application form for pan card and did online payment successfully, but the application submission was failed. Without the submission of successful application, nsdl deducted the amount from my bank account. I have't received any reason still now form them regarding the deduction.

I have selected e-kyc option for my aadhar verification. I have paid an amount of rs.147.40 via internet banking. My balance was deducted from the bank on 26/03/2019 now it shows me a message when i'm checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."

This problem arises due to their otp verification failure. I need all my money or create a new pan card. They have to close their website if they can't solve this issue. This is the true failure of nsdl.

Kindly find the token number below.

Token number : [protected]

Did more than 25 calls to the contact number provided by nsdl,[protected], i have sent more than 15 emails to your email ([protected]@nsdl.co.in) but no response.

I never expected this kind of services from nsdl.

Note : dear nsdl team please don't deduct the amount unless the application process was successful. If your unable to solve this issue please shut down your services.

I started my PAN registration process on Mar-2018, and i didn't complete the registration at that time. But i have the token number to fill my incomplete online PAN application.

Now the problem is that I can't login into my incomplete application form using the Temporary Token Number.
Whenever I try to login into the "registered user" section of the online PAN application, It shows the error message as "Your Request cannot be Processed.Please try after some time"