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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
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+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 105

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T
tsumon
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

registration problem - not processing contact details

My acknowledgement id[protected]
Date of acknowledgement - 12/02/2019

I have been trying to continue registration for nps after generation of acknowledgement number however it is not getting past the 'contact details' step.in the correspondence address section, the 'state' box gets autofilled when i enter the pincode but disappears when i click 'save and proceed' and the screen keeps buffering indefinitely....
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A
Anu vebh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kindly resend my pan card to same address

Address:110053

Dear Sir,
I have applied for a new PAN Card in the name of Kanchan Devi which dispatched our address in February 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to...
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S
spicymetal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran details not found

My mother has a nps account (Pran[protected] which has now come for exit. She received her claim id through letter dated 10.09.18 from nps-cra. I am attempting to submit a withdrawal request online but the nsdl website says pran details are not found in the database. I also tried to lodge a grievance in their website but i got another error asking me to enter a valid pran.

The details of the nps account is as follows:br...
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S
subhash chands
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please issue the pran card against regn. no.2028320

I am working in Community Services Deptt. of Municipality Corporation of Delhi. I have not received my PRAN Card whereas I had applied onn 8/6/2018 vide acknowledgement No.[protected] Subscriber name Meena PAO Regn. No.2028320 dated 8th June, 2018 but till now neither I have received nor my PAO my PRAN Card from NSDL so we are facing great problem for its activation. My NPS No.[protected] PRAN No. 99MAP2903 date of birth 29/03/1975...
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K
Kedar Ambekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps registration id pending due to disconnection during payment gateway

Address:Pune, Maharashtra, 411018

Myself kedar makarand ambekar, registration no 11752110 dated 9 feb19.
Duirng payment on gateway my net account got disconnected and payment failed.
I m continuously getting this message to complete pending registration

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Please support to retry as earliest as possible....
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V
from Vasai-Virar, Maharashtra
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request about attained rally on another day.

Address:431115

Sir i am vikram pawar from maharashtra i applied for post of havildar (Clerk) in our department my application no is ar-2019/152313. But problem is my typing paper conducted on dated 7 feb 2019. And travelling duration from maharashtra to jorath (Assam) is minimum 3 day's. Then this reason i can't reach their on dated 9 feb so another problem is in my call letter state became change i am from maharashtra but in application and call letter...
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A
Akber Mohiuddin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card status not changing its been 3 month

Address:Hyderabad, Andhra Pradesh, 500065
Website:tin.tin.nsdl.com/pantan/StatusTrack.html

Hi,

I have applied for re-issue of my pan card on 21-nov-2018. The status showed "photograph not provided/not proper". After notifying this i have re attached photo but still the status is pending. I really need this urgent my important work is pending. Please help me out from this. My acknowledgment number is [protected]. I tired to contact concern department online to contact this bit i did not find any proper source....
+1 photos
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G
GautamB sharma
from Delhi, Delhi
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undelivered pan

Dear sir,
I applied for a new pan card on 15 jan, 2019 and you dispatched it on 21jan, 2019 but unfortunately my house was locked when my local postman reached at my home for delivery of the post as we were away at that time. After 3-4days when i contacted my postman, he replied that he kept it for 2days and then returned it to the address of the sender.
I, therefore, request you to re-dispatch my pan card at my address. Thanking...
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M
Monudevil
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redispatch pan card of shivani devi

Dear sir,
I have applied for a new pan card in the name of shivam shah which dispatched our address in village khagal 37/14 hamirpur himachal pradesh 17701. (Your pan card has been dispatched on 24-jan-2019 by first flight couriers pvt. Ltd courier vide airway bill no. B904z1490512, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 03-feb-2019.) but due to the as per...
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P
PARTHASARATHI SATAPATHY
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in nsdl database - need nps statement for fy 2018-19

Sir,
I opened a nps account of rs. 10, 000/- in hdfc securities by providing the pran no[protected]. The pran no[protected] was generated at the time of enrolling in apy scheme in sbi bank.

Now i am unable a to login to set my i-pin and to download the statement from nsdl website to check my contribution towards my investment.
I don't know my password & can not able to generate the password.
br...
+4 photos
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R
rojakothuri
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card payment

Address:400013
Website:tin.tin.nsdl.com/pantan/StatusTrack.html

I am applied for pan card in this website on january 26th 2019, but application is rejected by them after payment. They said that paid amount will get as refund. But nothing happens, i sent many emails, but no response. I am waited for many days, still refund amount is not initiated. Very irresponsible company.
I need my money back in short time, still i cannot wait....
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A
ASYLUM GHOST
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not refunded yet.

Address:New Delhi, Delhi, 110007

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.00 using my debit card. MY balance was deducted from the bank on 22/01/2019 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request...
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J
Jimmy Joy
from Nadapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the delay in my pan card

I have applied for my pan card exactly 3 weeks ago and this is now the 4th week. I still haven't received the pan card let alone the pan number.
I need it as it is an emergency and would like to know the status.

I have the acknowledgement number (Protected) and i have checked numerous times online and it's given me the same answer for weeks now which is that it's being processed at nsdl and i have to contact some tin...
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R
R B Chhetri
from Durgapur, West Bengal
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regarding not yet received my pension in my account.

Address:Darjeeling, West Bengal, 734011

Respected sir,
I ex. Hav ram bahadur chhetri from assam rifles service no.2500532 have a complaint regarding my delayed pension as for your information i have submitted all my documents details and also sent through by speed post but still there is no respond or any action has not been taken of my matter. Therefore, i request you to take necessary action of my matter.

Thanking you....
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B
bikky0374
from Palasbari, Assam
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my pan application ack no is 881032264529476

Dear sir/mam

Subject :- pan allotment letter for your pan application [protected]

My pan card is delivered to wrong address. I request you to check at your end. When i tracked my pan card it shows that it is delivered to wrong address somewhere barkona b. O. I request you to please check at your end.

My address is.
Bikky prasad
Borhapjan tali ali
Chenglijan gaon
Borhapjan...
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R
rashaw
from Kolkata, West Bengal
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pan card not delivered by post man and returned

Address:Begusarai, Bihar, 851111

Dear sir,
I have applied for a new pan card in the name of veena kumari which dispatched our address in december 2018. I couldn’t receive the pan card as the local post man not tried to deliver it on my address. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same...
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A
abhijosh22
from Pune, Maharashtra
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apy pran not found in database

I have opened an APY account in Bank of India and also have a PRAN no. with me, and now i wish to open a online NPS aswell but it says we should have not 2 pran numbers. for opening NPS pran is necessary so i have not received a pran card or ipin or password yet.

so when i tried resetting my PRAN Ipin i got a message saying PRAN not found in database.

AS i wish to open NPS immediately i seek for quick help from...
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C
ch10reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan application says "no records found"

Address:Hyderabad, Andhra Pradesh, 500072

Hi sir/madam,

I had applied for change in name particulars for my pan card on 24th jan 2019 using the esign method, however when i check my pan status online i receive the following message.

"sorry, no record found."

My acknowledgement number for reference is
[protected]

Kindly help resolve my issue.

Best regards,
Chaitanya...
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T
tarungoswami
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

enps registration against this acknowledgement id is pending for confirmation for registration pending

Address:110092

Dear sir's,

When i try to complete my registartion in enps for reg id /acknoledgement id 11729272, i get a message "

Registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime. "

Please help me rolve the same

Best reg...
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A
asmita p
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl failure of the e-kyc refund

Address:Thane, Maharashtra, 400606

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but...
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