NSDL e-Governance Infrastructure Complaints & Reviews

Sir/madam,

I have applied for new pan card on 25th april 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...

Dear sir/madam,
I am getting error while applying for name change in pan card.
The error is "online pan application_your request cannot be processed. Please try after some time".
Payment has been made.
My temporary reference number is : [protected].
Registered date of birth:[protected]
Registered e-mail id: sivakumar. Or. [protected]@gmail.com
Also, i have attached the payment receipt for your reference....

I filled the pan correction application through the nsdl website and selected the e-sign/e-kyc aadhar verification process.
I made the payment and it took me to the aadhar verification process. I entered correct otp many times and it kept saying 'your request cannot be processed, please try after sometime.'

I have tried it after few days as well but it still gives the same error

My token no is:
Email:...

Respected sir/madam,

I have submitted my pan application 2 days ago (23.04.2019) and acquired a 15 digit acknowledgement number through nsdl pan services. But when i try to track my pan through the tracking link in the tin website it says "sorry, no record found." and i have already paid the fee online.
I cannot access the status of my pan card, i request you to look into this matter.
My acknowledgment number...

I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option from drop down i selected cdac
The payment got deducted and it took me to the aadhar verification process i entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime it has been 2 days i am not able to proceed further please resovle

My...

I had applied for change of details on my pan card acppr3163g. The changes were made and a new pan card was dispatched thru trackon couriers pvt. Ltd. Vide awb no.[protected]. Unfortunately, nobody was at home to collect the courier and it was returned back to nsdl mumbai. I would appreciate if my pan card could be send once again.

Thanking you
Sincerely....

Dear sir/madam,
I applied for new pan card today online in nsdl website. I have done all prosesses and submit the form and make full payment but when i check status of my pan card it showing no record found pls help me.
My acknowledgement number n[protected]
Pls solve this issue showing me no record found. I have done all processes pls help....

I use nsdl website to create a new pan card of my neighbor. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.116.20 using my debit card. My balance was deducted from the bank on 18/01/2017 but aadhar verification was not completed. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode....

Sir,

I open an nps account and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: bikram samaddar
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@gmail.com
br...

My token number is [protected]. I did an online payment of rs. 147.40 using my hdfc debit card for my pan card and due to failure of e-kyc i was assured that i'll get my refund within 5-7 working days. I did the payment on 31/03/19 and its been more than 7 days and i still haven't received my refund. My transaction id is[protected]. Please help me with my refund....

I have been contributing to my pran[protected] regularly since 2016. I needed the pran statement and get the mobile number changed. And hence tried to log-into the pran database.

I could find the pran number using my bank account and other requird details but while setting password for it, the site says "pran not found in database".

Please resolve the anomalies and arrange to send the password to my email...

Sir/madam,

I have applied for new pan card on 21st april 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...

I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option.

The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 3 days. I am not able to proceed further....

I have applied for pan online through nsdl. I could not complete my application. My token number is [protected]. Since my phone number on aadhar is not updated so i could not get the otp. Due to this, my registration could not be completed. Before this step i paid the fees. This complaint is to get that fee refunded. Kindly refund my fee i. E. 147.40...

Name - aastha sansthan kotkasim
Pan no - aaiaa7647q
Address - mohalla naiwada, vpo kotkasim distt alwar rajasthan

Pan card was returned undelivered mentioning address insufficient. So please resend the pan at the address mentioned above.
Pan card was returned undelivered mentioning address insufficient. So please resend the pan at the address mentioned above.
Pan card was returned undelivered mentioning...

My name is mini singh and my pan is hdeps1711n. The pan was applied in dec 2017 that time my husband was working with indian navy and we were residing in navy colony in visakhapatnam. The correspondence address in the application was mentioned of navy quarters visakhapatnam. At the first attempt the card was returned un delivered view my house was closed.

I have written a request letter to nsdl for re-dispatch of card but...

Getting "Your Request cannot be Processed.Please try after some time" after entering the OTP.

This is occurring when I am trying to do OTP authentication. I submitted my application. Stuck at this last step. Please help.

The Aadhar linked with mobile already and got OTP also but still after entering the OTP recevied, the above error message is occurring.

Token number : [protected]
Email :...

Permanent account number (Pan) : lexxxxxx1r

This pancard was returned undelivered as may be my moblile was lost and my new no [protected] was not with currier hence i request to chamge my mobile no and re dispatch my pancard at the address written in my application

Acknowledgment number : [protected]
Name : nasxx xxnu shaikh
Category : individual
Status :
Your pan card has been...

Dear sir/madam, On April 16 I have filled all the details by opting e-sign and completed the payment process for pan application later it shows that e-sign option is not valid and form is not accepted.It has been said that the amount will be refunded within 7 days but still i haven't received the amount. is it possible to refund the amount I have paid my pan application token number is [protected]. The amount paid is rupees 147.Kindly take...

Sir/madam,

I have applied for new pan card on 15th november 2017 through e-sign mode. I have got my acknowledgement number ([protected]). On completion of the process i received an email as well and below message.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents.

But when i tried to check the status of my application today,...