NSDL e-Governance Infrastructure Complaints & Reviews

Hi, i need to change my mobile number in nps profile. To do so, i have tried to login to cra nsdl online portal with my pran number. But it throws an error message that pran not found in database.
But using the same pran number, i am able to log-in successfully into apy nps app on my phone. Pls advise on how to fix pran not found in database issue, so that i will log-in and update my mobile number.

Sharanya kr.

I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

My token number :- [protected]
Email id :- [protected]@gmail.com
Date of birth :- 01/01/2000

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.127.40 using my debit card. MY balance was deducted from the bank on 31/03/2019 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." I have not got any refund message from my bank.I need all my money or create a new pan card.

I am getting "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." when i am trying to pay and not allowing me to login for NPS contribution through online. Please resolve it. Acknowledgement Id 11805896 Acknowledgement Date 15/03/2019
Also, is it possible to make payment through net banking of other bank, than the one that is mentioned during registration?
Please reply soon

Your details have been cannot be saved. Please try after sometime

I am trying to apply for pan card for my mother. After uploading documents in last page after clicking on submit button i am getting "'your details have been cannot be saved. Please try after sometime"

Please check what is the issue with portal

Thanks
Prashanth b s...

Sir,

I had applied for pan using online facility on 27/04/2019, acknowledgment number : [protected] and i have digitally signed my application using e sign, i have uploaded my aadhaar and voter id document as proof..

On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

Please check my application... And reply what i need to do..

Acknowledgment number : [protected]
Name : prasad anil surase

Thanks
Prasad anil surase

Sir/madam,

I have applied for new pan card on 27th april 2019 through submit scanned images through e-sign mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

Thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents.

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Prasad surase

Sir/madam,

I have applied for new pan card on 25th april 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Rohit sharma

Dear sir/madam,
I am getting error while applying for name change in pan card.
The error is "online pan application_your request cannot be processed. Please try after some time".
Payment has been made.
My temporary reference number is : [protected].
Registered date of birth:[protected]
Registered e-mail id: sivakumar. Or. [protected]@gmail.com
Also, i have attached the payment receipt for your reference.
Please help me to resolve and process my application for pan corrections.

I filled the pan correction application through the nsdl website and selected the e-sign/e-kyc aadhar verification process.
I made the payment and it took me to the aadhar verification process. I entered correct otp many times and it kept saying 'your request cannot be processed, please try after sometime.'

I have tried it after few days as well but it still gives the same error

My token no is:
Email: [protected]@gmail.com

Please do resolve my problem.

Respected sir/madam,

I have submitted my pan application 2 days ago (23.04.2019) and acquired a 15 digit acknowledgement number through nsdl pan services. But when i try to track my pan through the tracking link in the tin website it says "sorry, no record found." and i have already paid the fee online.
I cannot access the status of my pan card, i request you to look into this matter.
My acknowledgment number is as follows: n-[protected]
Last name: ramesh first name: sanjana

Thank you,
Sanjana ramesh

I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option from drop down i selected cdac
The payment got deducted and it took me to the aadhar verification process i entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime it has been 2 days i am not able to proceed further please resovle

My token no is [protected]

I had applied for change of details on my pan card acppr3163g. The changes were made and a new pan card was dispatched thru trackon couriers pvt. Ltd. Vide awb no.[protected]. Unfortunately, nobody was at home to collect the courier and it was returned back to nsdl mumbai. I would appreciate if my pan card could be send once again.

Thanking you
Sincerely.

Dear sir/madam,
I applied for new pan card today online in nsdl website. I have done all prosesses and submit the form and make full payment but when i check status of my pan card it showing no record found pls help me.
My acknowledgement number n[protected]
Pls solve this issue showing me no record found. I have done all processes pls help.

I use nsdl website to create a new pan card of my neighbor. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.116.20 using my debit card. My balance was deducted from the bank on 18/01/2017 but aadhar verification was not completed. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."


Rampyari kumawat
Token no. [protected]
Dob 01/01/1957
Aadhar[protected]

For further details contact
Ritesh [protected]
[protected]@gmail.com

Sir,

I open an nps account and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: bikram samaddar
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@gmail.com

Thanking you

My token number is [protected]. I did an online payment of rs. 147.40 using my hdfc debit card for my pan card and due to failure of e-kyc i was assured that i'll get my refund within 5-7 working days. I did the payment on 31/03/19 and its been more than 7 days and i still haven't received my refund. My transaction id is[protected]. Please help me with my refund.

I have been contributing to my pran[protected] regularly since 2016. I needed the pran statement and get the mobile number changed. And hence tried to log-into the pran database.

I could find the pran number using my bank account and other requird details but while setting password for it, the site says "pran not found in database".

Please resolve the anomalies and arrange to send the password to my email id or new mobile number and oblige.

Name : samir meher
Pran:[protected]
Old mobile num: [protected]
New mobile num: [protected]
Email: samir. [protected]@gmail.com

Regards,
Samir
[protected]

Sir/madam,

I have applied for new pan card on 21st april 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status, it was shown "sorry, no record found."

Please check my application

Thanking you
Haritha

I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option.

The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 3 days. I am not able to proceed further.