NSDL e-Governance Infrastructure Complaints & Reviews

Sir/madam,

I have applied for duplicate pan card on 18th march, 2019 through e-sign/e-kyc mode. I have got my acknowledgement number (N - [protected]). On completion of the process i have received message like below.

"if you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you,
Suman dutta

(1 transaction of 106.90 rupees is failed of e-kyc egovpan but money is debit from my paytm wallet . On 13/03/2019 when I get my refund today is 18/3/19) .
(Then I will done my second transaction it will be successful so that fine).
But my first transaction refund came on which day today is 6 day of this policy.
Kindly take some action on this matter
Thank you
You faithfully
ARVIND KUMAR VAID
[protected]
Katwaria sarai. New Delhi 110016

I was applied for physical pan application but my aadhaar authonticate failed it showed popup your aadhar authonticate failed become mismatch aadhaar details such as name date of birth. Please refund my money i was payed rs.107 please refund my money as soon possible sir.

Token number:[protected]

Dob: 04/12/1997

Email: [protected]@gmail.com

I had submitted an application for pan on 13 march 2019 through the nsdl pan card application online. I received a token number i. E [protected]. But later on the application failed due to mismatch of pan details with aadhar card details and the amount of rs. 107 deducted by the nsdl and till now the amount has not been refunded to me. Kindly refund the amount as soon as possible.

Reference number qhmp[protected]
Token number [protected]

This is an urgent issue kindly refund the amount as soon as possible.

Dear sir,
I have applied for a pan card (Updation from minor to major) in the name of piyush manral which dispatched (Speed post no. Eq[protected]in) from utiitsl in 21 february 2019. But its around a month i didn't receive it. When i checked/track it. It was already returned to your address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: piyush manral
Acknowledgement number: u-g[protected]
Mobile no: [protected]

Dear sir/madam,

I've opened nps from icici bank in few years back but i haven't contributed to it. I tried reset my password now but getting error saying "pran is inactive". Seems my account got frozen. I would like to activate it as i want to contribute now. I tried to submit my grievance using the https://npscra.nsdl.co.in/Log-your-grievance.php. but site say pran not available after submitting the grievance form.

Here is my pran:[protected], could you please help me activate it so i can start my contributions.

Thanks!

I applied for the pan card at march 1, 2019 and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a days but no any notification from the website.
Please refund my money. Details are given below:
Token no.[protected]
Dob: 27/09/1996
Name : dharanipriya vaiyapuri
E mail: dharanipriya. [protected]@gmail.com

Hello sir/madam... My temporary token number is [protected]... The amount is taken by nsdl website... I have paid through my paytm account... But there have no any refund amount initiated.. It shows that the e-kyc verification is not completed so i want the refund amount.. Kindly i request you to take the amount after the process get success.. Thank you!

Dear sir,
Pan card re-dispatch request vide application no. [protected]
Herewith we bring to your kind notice that we had applied for a new pan card in the name of anita devi, bihar, which was dispatched to our correspondence address in 1 march.2018 we couldn’t receive the pan card.
Therefore, we requesting you resend my pan card to our address mentioned below as well we mentioned our details below.
Application no: [protected]
Coupon no: [protected]
Pan card no: n/a
Applicant name: anita devi
Address:w/o-dashrath sah at-jajhat sabaila po+ps-singheshwar ward no-10 dist-madhepura state-bihar pin-852128

I'm trying to invest in enps after completing all mandatory detail in this site got acknowledgement no[11804081] trying to payment but registration against this acknowledgement[11804081] is pending for payment gateway since 2 days trying to contact customer care no. Please suggest me how to reset the transaction in order to proceed for complete registration process.

I use nsdl website to create a new pan card of my jobmate. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.106.90 using my upi. My balance was deducted from the bank on 14/03/2019 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." where is the remaining amount of my pan application? This problem arises due to their otp verification failure. I need all my money. They have to close their webiste if they can't fix the bugs. This is the true failure of digital india. Do something for a change.

I'm trying to invest in enps after completing all mandatory detail in this site got acknowledgement no[protected] trying to payment but registration against this acknowledgement[protected] is pending for payment gateway since 2 days trying to contact customer care no. Please suggest me how to reset the transaction in order to proceed for complete registration process.

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been28 days but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token no.[protected]
Dob: 01/01/1959
Name rameshwar lal
E mail: [protected]@gmail.com

I applied for name correction in my pan card online. Upon completing the application, the message displayed on the screen - thank you for using online application xyzzzz... If you have applied trough ekyc, no need to submit physical documents... That's it.
Now when i am trying to track my application status by logging in using my acknowledgement number, the message gets displayed - sorry, no record found!! Please help with this issue!

I had applied for name correction last year also through physical docs submission but i never received any new pan card even after countless follow-ups on mails and calls.

I am facing many issues due to name mismatch in my ids. Please resolve this issue asap.

Acknowledgement no. - n-[protected]

My name is mukta kumari. Presently i am working in m/o information & broadcasting. My pran no. Is[protected]. Due to some reasons i forgot my password for enps account. So i requested to my nodal office (Pay and accounts office) for reissuing of i pin. But they are not able to do it. My acknowledgement no for reissuing of i pin is [protected]. I request you to send new i pin on my registered mobile no. [protected] and email id - [protected]@yahoo.com.

I have applied for name correction in my pan card online. Upon completing the application, the message displayed on the screen - thank you for using online application xyzzzz... If you have applied trough ekyc, no need to submit physical documents... That's it.
Now when i am trying to track my application status by logging in using my acknowledgement number, the message gets displayed - sorry, no record found!! Please help with this issue!

I had applied for name correction last year also through physical docs submission but i never received any new pan card even after countless follow-ups on mails and calls.

I am facing many issues due to name mismatch in my ids. Please resolve this issue asap.

Sir,
I had created a NPS account and generated a PRAN number yesterday using the Online NPS account opening facility in Online SBI website and my PRAN number is[protected].
But, when I checked the status of my PRAN using CRA-NSDL website, it is shown as "No Records Found". Also, I am not able to make a contribution to my NPS account from Online SBI website as it is showing a message "Invalid PRAN".

I request you to take a note of this issue an suggest a solution for the same.

Regards,
Vijay

Sir/madam,

I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Shristy

My name is murugesan, son of rangasamy. My pan number is awmpm7140d.
I come to know about the issuance of same pan number to another murugesan, son of ramasamy. We both have same date of birth and name. Father's name differs. Recently i approached a nationalized bank for car loan. On their verification with cibilthey found out lot of loans being availed in the above pan number. I was totally shocked to see the number of loans in my cibil. I have not taken any loan of such kind. After a long exercise, i found out another person having my same name and date of birth has been provided with same pan number of mine during 2010 and all his credit scores are being reflected in my cibil. Because of the same, i am not in a position to avail any loan from any banks.in this connection i request to kindly allot a different pan number to murugesan, son of ramasamy and do the need full in this regard. Kindly report the same to cibil authorities to remove the entries from my list. Please do help me in this issue at the earliest. Thanks. Phone number of murugesan, son of rangasamy is [protected].

I used the nsdl website for the change and correction of name in the pan card by using e-kyc aadhar linked application and i have already applied and my money is deducted from my bank account on 1st of march 2019. After the money debited, i received a message saying the application process is failed and the money will be refunded in seven working days. But i haven’t received any payment from you. I have applied twice in your website and paid rs. 106.90 both the time. So please accept this complaint and make sure to refund the money (Of rs. 213.80) as soon as possible to my account.
My name is thilak madireddy