NSDL e-Governance Infrastructure Complaints & Reviews

Address: Mumbai City, Maharashtra, 400080

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I have tried creating pan card online and due to errors i ended up trying 4 times the online process to create the pan card.
Now its been many days like more than 2 week but i didn't got any kind of refund.
My pan card creation got cancelled at the very end stage saying that the application cannot be proceed due to some name, dob, errors.
Any how i have paid 4 times but i didn't got any mails or money

Jan 27, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Dec 19, 2018

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in

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Sir, with due respect I would like to inform you that Mr. Narender kumar service code 5019776X who is a member of assam rifles and is at present in NSG has been harassing me for a long time over phone as well as by coming to my job place. Inspite of being a married person he has been disturbing me and forcing me to maintain relation with him which is against my will. It is not only disturbing me mentally but also risks my reputation . Therefore I request you to take quick and necessary action to help me in this regard.
Thanking you.
Yours sincerely
Rekhamoni Gogoi

Assam Rifles customer support has been notified about the posted complaint.

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I have applied for the pan card through nsdl by e kyc using aadhar but the application failed and my money got debited from my account i paid the money by using upi
It is saying that your application by e kyc failed hence you cannot proceed the application with e kyc mode. Kindly generate new token and proceed with physical mode you will get refund in next seven working days.
So i have waited for more than 7 days but didn't get any refund so just give my money back to me

Jan 21, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 16, 2018

Updated by Daya9596 Got my refund
Thnx

Verified Support

Dec 18, 2018

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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A

Anubhaba Sabat

from Bhubaneshwar, Odisha

Dec 18, 2018

I have registered for APY via Axis bank.
The Pran no was also e-mailed to me.
The same PRAN No is working in NPS Mobile app.
But when i am trying to reset the password in nsdl website, "Pran not found in database" error is being given.
My Pran No is[protected]

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Address: Mumbai City, Maharashtra, 400709

I have applied correction for for my pan card using epan type through nsdl offecial website after submitting documents through escan nsdl my gorm got submitted and i got my acknowledgement number my acknowledgement number is n - [protected]. When i check status it shows no record found please help i want my epan card urgent on my email as i applied for epan it should come in my mail
I need urgent for kyc please do my ceoorecti0on...

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Address: Hyderabad, Andhra Pradesh

Website: www.consumercomplaints.com

Respected sir/mam
Iam buduru aparna. My pan card is returned undelivered as i was hospitalised and unable to recieve my pan it is returned to nsdl. I applied my pan in august and it is returned to nsdl from post office. Help me in getting back my pan. My pan card is to verified in the certificate verification for my job purpose. Please do help me resolve this as soon as possible.

Thanking you sir/mam,

Applicant: buduru aparna

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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A

Arvindmadu

from Bengaluru, Karnataka

Dec 17, 2018

Dear Sir/Madam,

I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database".

Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

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Address: Nagpur, Maharashtra, 440015

Sir/madam,

I have applied for new pan card on 13th dec 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanks & regards
Lalit p.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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S

smani sekhar

from Bengaluru, Karnataka

Dec 16, 2018

We have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.

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K

Krushana

from Pernem, Goa

Dec 16, 2018

Hello sir,
My pan card number is AINPR1213R AND NO Acknowledgement number plz refund my payment .
And transaction id is [protected]
My Debit card number is [protected]

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P

Prreeya Shairikar

from Mumbai, Maharashtra

Dec 17, 2018

Hi,
I did not get my refund for failed eKYC for token number- [protected]
I have done the payment through debit card hdfc and still I did not get any refund
Kindly refund my money asap.
Email id [protected]@gmail.com

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A

ajitnath583

from Vadodara, Gujarat

Dec 18, 2018

Hi sir.
I am ajit nath applying pancard for my friend Jagabandhu sahoo
token :- [protected]
name:- jagabandhu sahoo
d.o.b:- 14/09/1995
gmail:- [protected]@gmail.com

i am not getting otp after payment. when i try to login again with detals it shows that error in details.plz help me sir.

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Address: Chennai, Tamil Nadu, 600095

Dear sir
Recently i receive my apy contribution statement for the year 2017-18
After checking i found that my date if birth wrongly showing 01.03.1980 whereas my date of birth is[protected].

Then i contract with my branch manager (Sbi annanagar chennai-branch code 60395) he checked my profile of saving account ([protected]) details and confirm that in bank profile showing is correct date of birth on 28.01-2079.
But he told that no authority to correct the date of birth in apy record.
Sir i request you please correct the same as per my bank sb account.
Thanks

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Website: NSDL

My pan card is not yet delivered. I submitted the online pan application on nov 5th, 2018. The acknowledgement number is [protected].

My email id is [protected]@gmail.com. I also sent an email to [protected]@nsdl.co.in but there is no response from this email id.

The status tracking link in the website shows that the pan card is expected to be delivered by 22-nov-2018 through first flight couriers.

Jan 18, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Y

yp123

from Vijayawada, Andhra Pradesh

Dec 13, 2018

I applied for pan card through e-kyc mode of payment.After successful transaction i redirected to request failed page and a note that i will get refund within seven working days.But i didn't get refund till now.So, i request you to refund my money.

Mail id: [protected]@gmail.com

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K

Kumar C Gowda

from Bengaluru, Karnataka

Dec 13, 2018

I have registered for an NPS scheme using eNPS. The site has generated the PRAN[protected]. But when I try to login / reset the password, I get the message PRAN not found in database.

Please address this asap.

Thanks
Kumar C
[protected]@gmail.com

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Address: 560065

Dear sir/mam, i have an atal pension yojana (Apy) and i am contributing regularly. But i unable to track my contribution. So, while i trying to create ipin/password, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: prashanth n
Email id: [protected]@gmail.com

Jan 19, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Prashanth,
This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Sir/madam,

I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Bhawana shadangi

Jan 18, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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S

sadeesh kumar R

from Mannargudi, Tamil Nadu

Dec 13, 2018

Please refund amount my account Bank Reference no PF[protected] Thank u

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Address: Mandya, Karnataka, 571434

Website: Nsdl

Sir/madam i completed the online application procedure and paid fee through net banking for pan and also authenticate adhar no by e-kyc method for that i received email for adhar authentication succes but on nsdl site it is showing that i failed adhar authentication. Mover over i have not received my payment back. Kindly look into the matter.
Thanks rakesh s d

Jan 15, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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H

hemanthchaini

from Bengaluru, Karnataka

Dec 13, 2018

My trasaction no is[protected] .money has been debited from my account but application has been rejected.money has to be refunded with in 7working days but not refundeed...what to do now?

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Address: 400060

Dear sir, madam,
I could not receive the pan card.
I requesting you resend my pan card to same address,
I mentioned our detais below.
Applicant name - shri. Prabhakar sadashiv wafelkar
Coupon no. U-g[protected],
Rud no.[protected]Chennai)
Pan no.- acdpw6301r
Add - 602/a, anand chs, natwarnagar road no.1, p. P. Dais compound,
Jogeshwari, mumbai -400060

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 11, 2018

Updated by Mission patrakarita Dear sir, Madam, i could not receive the PAN card. I requesting you resend my PAN card to same address, i mentioned our detais below. Applicant Name- Shri. Prabhakar Sadashiv wafelkar Coupon No.U-G[protected], RUD No.[protected]Chennai) Pan No.- ACDPW6301R Add- 602/A, Anand Chs, Natwarnagar Road No.1, P.P.Dais Compound, Jogeshwari, Mumbai.

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S

Srujana Chowdary

from Tanuku, Andhra Pradesh

Dec 11, 2018

My application is showing the same status from 12 days that your application is under process at income tax department I applied my pan card on 13th November. acknowledgement number is [protected].Its very urgent pls make it fast

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K

Karan Suryavanshi

from Mumbai, Maharashtra

Dec 13, 2018

My pan card as nahi raha muze application karke to 1 Saal huaa hai

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My pan acknowledgment number is [n-[protected]]. I applied for pan on[protected].

My pan status is still 'your application is under process at tin facilitation center..'

I have applied for the pan at steel city securities limited ample services 356 guddar bagh near faiyaz building bareilly uttar pradesh 243003 branch id : 27719 and enclosed aadhaar card as proof of identity.

I was unable to connect to the aforementioned number as it always seems busy.

So sir please generate my pan card.

Dec 17, 2018

Complaint marked as Resolved

DEAR SIR, I HAVE APPLIED PAN CARD APPLICATION ON 1-11-2018 BUT STILL NOW I DID NOT GET MY PAN CARD SO I REQUEST YOU THAT PLEASE GET PENALTY @ 20 RUPAI PER DAY ON THE CENTER WHERE I SUBMIT MY DOCUMENT FOR PAN CARD . CENTER DETAIL ARE AS steel city securities limited ample services 356 guddar bagh near faiyaz building bareilly uttar pradesh 243003 branch id : 27719 E-MAIL ID :[email protected] BRANCHID :-27719 GSTIN:27AAACN2082N1Z8 PHONE NO.9410638592

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 14, 2018

Updated by ojhaajay DEAR SIR, DATE :[protected]
MY PAN CARD STILL NOW ON[protected] NOT GENERATE PLEASE TAKE ACTON TOWARDS THE CENTER WHERE I SUBMIT MY DOCUMENT FOR PAN CARD .HE DID NOT APLOAD MY DOCUMENT SO THAT MY PAN CARD IS GETTING DELAY.
CENTER DETAIL ARE AS
steel city securities limited ample services 356 guddar bagh near faiyaz building bareilly uttar pradesh 243003 branch id : 27719

E-MAIL ID :[protected]@GMAIL.COM

BRANCHID :-27719

GSTIN:27AAACN2082N1Z8

PHONE NO.[protected]

Verified Support

Dec 14, 2018

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

Dec 15, 2018

Updated by ojhaajay My pan acknowledgment number is [n-[protected]]. I applied for pan on[protected].

Dec 17, 2018

Updated by ojhaajay DEAR SIR,
I HAVE APPLIED PAN CARD APPLICATION ON[protected] BUT STILL NOW I DID NOT GET MY PAN CARD SO I REQUEST YOU THAT PLEASE GET PENALTY @ 20 RUPAI PER DAY ON THE CENTER WHERE I SUBMIT MY DOCUMENT FOR PAN CARD .
CENTER DETAIL ARE AS
ARCHIT ONLINE SERVICES
RAJENDRA NAGAR OPPOSITE RATAN SWEETS
E-MAIL ID :[protected]@GMAIL.COM
PHONE NO.[protected]
TIN CENTER
BRANCHID :-27719
Mohd Abdul Aleem
BRANCH ID. 27719
Steel City Securities Limited
Ample Services
356 Guddar Bagh
Near Faiyaz Building
Bareilly
Uttar Pradesh
243003
Tel:-[protected],
[protected]@yahoo.com;

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Address: Salem, Tamil Nadu, 637101

Website: www.nsdl.co.in

0031014237201120181229211542697161773 my transaction id, i applied e kyc, method nof pan card but amount debited, not process, i lost my amount two times, but still now i did't get any refund... From now it will takes more than 3 weeks. Name ; kannan manickam,,,, pincode 637101, and one more payment, theenathayalan murugan also bending on same pin code

Jan 16, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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N

Naveen_raina

from Chinnamanur, Tamil Nadu

Dec 10, 2018

Respect sir/ madam,
I apply pan card for 5 months before.pan number is allotted but i not received my pan card.i not know acknowledgement number so pls track my pan card.

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I want to bring it in your kind information that my pran account number is[protected]. Iwant to change my previous mobile number [protected] used in pran account. Now i want to update this mobile number with new mobile number [protected]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my nsdl cra account. That will be your most kindness

Jan 16, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Respectively i ex ct/gd muzaffar ahmad war from crpf want to bring it in your kind information that my pran account number is[protected]. Iwant to change my previous mobile number [protected] used in pran account. Now i want to update this mobile number with new mobile number [protected]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my nsdl cra account. That will be your most kindness

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 10, 2018

Updated by meenakahi i want to bring it in your kind information that my PRAN account number is[protected].iwant to change my previous Mobile number [protected] used in PRAN account.Now I want to update this Mobile number with new mobile number [protected]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my NSDL CRA account. That will be your most kindness

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Address: Junagadh, Gujarat, 362001

Dear sir,
I have applied for a new pan card in the name of radhika jiteshbhai gangvani which dispatched our address in december, 2016. I couldn’t receive the pan card as address in pan was wrong. Later, after couple of days we contact the post man regarding the post. He told that returned to the sender address.

Therefore, i requesting your resend my pan card to address given below and i mentioned our details below.

Applicant name: radhika jiteshbhai gangvan
Acknowledgement number: [protected]
Pan : bygpg8929m
Date of application: 08/12/2016
Mobile no: [protected]
E-mail: jitesh. [protected]@gmail.com
Address: b-402, vrundavan apartment, giriraj society, junagadh, gujarat -
362001.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Dear sir/madam
I am a student age of 18. So i am heard news about pan card. While i am applying pan card met a mistake by me and nsdl shows your amount will be refund soon in working days. But still i didn't get any amount from nsdl. The amount of rupees 106.90. Please help to in this incident. My transaction id is given below. Please help me. I am waiting for your reply.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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A

as27938

from Noida, Uttar Pradesh

Dec 10, 2018

I, bharat sharma applying for pan card having token number [protected] dated 19th october, 2018. this form is not completed due to wrong aadhar card otp failure reasons. Payment has been made through upi interface having reference no. upi[protected]. amount is not received still. given period of 7 working days are completed.kindly resolve it

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Address: Jaipur, Rajasthan, 302004

Tin fc [protected]. I have submitted my application at this center the status is still showing application under process and they are not even picking up call they put call on hold and ask to wait then disconnect the call automatically.
My name is arpit ojha and acknowledgement number is
N - [protected]

The nsdl answers like they are not aware of what is going on they dont even know where there facilitation centres are located. I request to authorities at least inform the people applying and fast forward the process. Pan is mandatory for us to join job then who will be responsible for us getting fired from the company

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Churachandpur, Manipur, 795128

Reissue of i-pin
Sir,
My user i. D. Is[protected] when i have received the i-pin & t-pin first time and i had tried to access the my pran account but from the starting my account is not opened. And now the when i am tried to access the account it shows the your account is locked. That's why i am not able to access the my account. So please. Tell me what should i do to access the my account.

Jan 11, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 08, 2018

Updated by Muan naulak Please provide me with new ipin so that I can log in to my NPS account my email address is, [protected]@gmail.com

Verified Support

Dec 11, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

NSDL e-Governance Infrastructure Complaints & Reviews

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not received pan card refund

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complain about mental harassment

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did not receive e-pan on email

pan redelivery

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nsdl e-sign ekyc applied pan application status shows no record found

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wrong date of birth showing apy yearly statement. pran-500008931918

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duplicate pan card not delivered

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nsdl account

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new pan card application error

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I failed aadhaar authentication

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redeliver my pan card

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pending pan card in tin facility center

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e kyc payment debited but unsuccessful

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mobile no updation

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updation of mobile no

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redispatch of pan card to correct address

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refund amount in applying pan card new

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status not updating. at least send a update what happens via email

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my account is blocked due enter wrong password

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