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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Mar 19, 2024
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3570
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
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Phone
+91 22 2499 4200
455
316
+91 22 2499 4200
455
316
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222
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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Mumbai
Mumbai City District
Maharashtra
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400013

NSDL e-Governance Infrastructure reviews & complaints page 111

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G
gopinath99r
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps password not found in database

Address:Kanchipuram, Tamil Nadu, 602105

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: gopinath
Pran:[protected]
Mobile gopinath
Email id: [protected]@gmail.com
br...
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E
elaa1234
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no record found issue when check pan card status

Address:Chennai, Tamil Nadu

Sir/madam,

I have applied for new pan card on 1th december 20178 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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J
jekin
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl apply pan application status shows no record found with e-sign/ekyc

Address:Ahmedabad, Gujarat, 382350
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I have submitted pan data correction request online with all required e-sign verification. But now its showing no record founds when i try to track my application with below acknowledge number.

[protected]

As i completed e-sign it says that no physical documents required, i hope it should be processed as all payments has bee made with online bill desk...
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J
Jeet Gohel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

merge pran card

Address:Rajkot, Gujarat, 360001

Respected sir,

I would like to inform you that, i am corresponding with nsdl-cra for merge my both pran card, from more than last six month. But my problem can not solve till date.

Please find my correspondence detail with nsdl-cra, given bellow.

Login with pran no.[protected].

(1) grievance logged date 12-march-2018, resolution date 14-march-2018, token no. 60067597.
br...
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A
ankit0944
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in records

Hi

I open an nps account on november 28 2018 and made contribution as well. But i am unable to link adhaar to the account as whenever i try to login system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or link my adhaar.

Pran number:[protected]
Name: ankit gupta
Email id: [protected]@yahoo.co.in
Phone: [protected]...
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S
Sumathi Varadharajan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to contribute tier - i & tier - ii for 2018-19

Sir,
My epran is[protected] and i opened it thro' e services of nsdl during 2017-18. I made my tier i and tier ii contributions.
Akso i got my epran card.
As i want to contribute for 2018-19 i accessed my account.
It showed frozen tier - i and tier - ii under activated condn. I was unable to succeed in my payment.
I tried with e services for my ekyc submission for the past 15 days ; and it does not allow...
+2 photos
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D
deepthi15
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card application online status - no records found

Hello,

I have applied for a new pan card on 27th november 2018 through e-sign mode. I have got my acknowledgement number - [protected].

When i checked my application status it says 'no record found'.

May is know the reason why this is the message i am getting? And when will i able to check the status of my application?

Please do check my application.

Thankyou....
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S
Sandip Dakle
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no record found error while checking the status

Address:431136
Website:tin.tin.nsdl.com/pantan/StatusTrack.html/****** Object: StoredProcedure [dbo].[SContractUpdate]

Dear NSDL,

I have applied for PAN Correction using e-KYC Method. It has been more than 24 hours but still the status on the website https://tin.tin.nsdl.com/pantan/StatusTrack.html
shows "Sorry ! No Record Found"

Can you please confirm if the PAN Application is accepted or not. Or Do I need to send the Physical Copies for the application.

ACKNOWLEDGEMENT NUMBER : N-[protected]...
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K
Khilender kumar
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received yet

Address:Bijnor, Uttar Pradesh, 246732

I use nsdl website to create a new pan card of my brother. I received temporary token. I use e-kyc option for her aadhar verification. I have paid an amount of rs.107.00 using my debit card. My balance was deducted from the bank on 24/08/2018 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has...
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A
ajithkumarm
from Perundurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re issue pan card

Address:Chamarajanagar, Karnataka, 571490

Dear sir,
I have applied for a new pan card in the name of ajith kumar m which dispatched our address in october 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card...
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J
Jotsana Ashok
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no record in pan application status

Sir/madam,

I have applied for new pan card on 25th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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G
Gauravjain257
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no record found for my acknowledgement number

Address:Sonipat, Haryana, 131001
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I have applied for changes in pan card on 25th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]) but if i check the status for this than reply:- "no record found".
I have also paid rs. 106.90₹ with debit card. On completion of the process i have received mail like this:-

[ dear sir/madam,

We thank you for using online pan application service of nsdl e-governance...
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V
vikas.yadav.6710
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan name correction

Address:Etah, Uttar Pradesh, 207001
Website:tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Sir/madam,

I have applied for new pan card today through e-sign/e-kyc mode.I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when...
+1 photos
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M
manojgusain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran data available or showing invalid pran no.

Dear sir,
I have subscribed apy through net banking and holding pran no[protected], with monthly contribution of rs.1318, from july 18, but when i am going to open in portal showing invalid pran,

Hence please resolved it or provide user id & password on my registered email id or suggest me what i have to do.

With regards

Manoj singh gusain...
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D
Daisy Lal
from Jaurian, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card acknowledgement

I have applied for the pan card and completed all the steps including payment but i haven't received any email for the same.
I am unable to access the status of my pan card as i have no token number or i'd to track it.
I am trying to generate a new token using the 'resent token" option but it's not functioning. I am trying to click on the button but it's not active.
I have no clue as to how i am supposed to track the...
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K
K Harmeet
from Sirhind, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to login

I am a government employee and i have account on tire i - on nsdl central record keeping agency.
My user id =[protected] but due to some wrong attempts my password is not working and i have tried resetting my password through forgot password link but i am not getting any otp, therefore my account has been locked.
Kindly plz give me a another new password and unlock my account so that i can see my account summery.
I...
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A
ajayjamwal
from Jaurian, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I haven't received my refund

I had applied for a new pan card online with nsdl website through ekyc. I paid rs 106.90 through debit card. But the application failed and showed the following message:

"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working...
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T
Trannum Parveen
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving of pan card

Address:Patna, Bihar, 091

I have applied for a new pan in 2017 and not received acknowledgement number. After sometime i have received a massage on my mobile "your pan is dispatched by courier. I wait some days and again i check my pan status on nsdl, i found my pan was delivered. But i have to say i have not received my pan card till date. My name is trannum parveen, father name is baitullah, date of birth is 25/10/1992. Sir, you are requested to please send my pan...
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J
Jeet Gohel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

two pran card

Address:Rajkot, Gujarat, 360001

I would like to inform you that, i have two pran card.

[protected]with nps lite.

[protected]with atap pention
Yojana,

I would like to request you that, please close my newly allotted pran card no.[protected], and then migrate my pran card no.[protected] into apy.

When i open my apy account in my bank i am also submitted apy migration form alongwith copy...
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G
Gokul Upadhyay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfer money from inactive pran no

Address:Chandigarh, Punjab

Hello sir/mam,

My name is gokul, i had tried to create nps account through internet banking online on date 22/10/2017. Unfortunately the system generated two pran number with some amount.
1.[protected]Active)- using this.
2.[protected]Deactivated) i want this deactivated pran amount transfer to my activated pran number or my account no....
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