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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
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+91 22 2499 4200
456
316
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223
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+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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Mumbai
Mumbai City District
Maharashtra
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400013

NSDL e-Governance Infrastructure reviews & complaints page 107

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B
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get pan card

Address:Thane, Maharashtra, 401303
Website:www.onlineservices.nsdl.com

Hello team,

I have requested online pancard correction on 21 dec 2018. My acknowledge number is [protected]. Now last 11 days showing status "under process on income tax department". Already 26 days still not get pancard.

Kindly process as soon as possible because i have to change other documents. Because i have changed my name legally.

Thanks
Name : birda ram gehlot
Emailid:...
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M
Manjula K
from Bengaluru, Karnataka
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itr refund

Address:560083
Website:www.saveeco.in

We have not received itr refund for the ay 2017-18 and also no refund has been initiated for ay 2018-19. Pls find below response we got while checking the status for ay 2017-18 refund :

Refund ref no.:cp[protected]
No such address - refund voucher cancelled. The instrument returned undelivered by the speed post as the address provided by the assessee is not complete/ non existent. Jan 6, 2018
Ek[protected]inbr...
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G
Geet Jatin Bhatia
from Mumbai, Maharashtra
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tan number not yet issued!!

Address:123401

I have applied for the tan on 3rd jan 2019, they recieved the hard copy of acknowledgement on 08th jan 2019, after that they forwarded the same to income tax department, but till date i have not received my tan allotment letter. My acknowldegement number is : [protected]. My sister applied on the same date she got her tan number but till date i have not received the same.

I need this tan no on urgent basis.

Kindly...
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C
Champak Deka
from Hojai, Assam
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recruitment problem

Address:781133

I am champakdeka from assam and i can not apply for the warent officer post i find duplicate candidate.. though i applied i couldnot make payment so i tried again..and i am finding duplicate .what is the reason? i want to know warrent officer post (radio machanic) is tecnical OR TRADE means GROUP B/C POST .i want a way to apply for the post..and i have not any idea about it plz give me a proper way to apply...
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S
ShyamGiri6
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in database in apy database

Address:400078

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: shyam babu giri
Pran:[protected]
Mobile no.[protected]...
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E
Eisha bansal
from Kotkapura, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of failed pan application in december

Hlo sir i have made my application recently regarding my pan application failure and refund of the amount i spent of rs 106 through my debit card on[protected]. I forgot to mention the token no in that. My token no is [protected]. And the email i have used in that form is [protected]@gmail.com. Please look into this. I shall b very thankful to u for this....
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D
Dhananjay5103
from Raxaul, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I request return pan card

Address:Gopalganj, Bihar, 841438

Dear sir,
I have applied for a new pan card in the name of shivji yadav which dispatched our address in 14 jul - 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address. Sorry for that i lost my phone number.. I, m mention new number….br...
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S
sushminder
from Morinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

registration against ack id is pending for confirmation from payment gateway

Address:Gurdaspur, Punjab, 143530

I have submitted details for enps registration and ack no 11700258 is alloted on 07/01/2019. While making payment, it is no accepting. Now when i try to make payment again, it's not allowing and giving a message as follows: "reg against this ack id is pending for confirmation from payment gateway. Please try after some time". Please help me to complete the process. When i try to register grievance in enps nsdl site, it is showing error. Regards,...
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R
rishabh121
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

correction of name in pan card

Address:Kanpur, Uttar Pradesh, 208005

Sir i want to correction in my pan card i called several times but the coustumer care told that we have got your application, some time they not found i had send anexxure form a with mla signed letter with his id proof on 1/10/2018 by indiapost the consignment no is (Ru[protected]in) in site of post it is shown item it recived but they said we have not found. Sir kindely plzz solve my issue my aknowledgement no is ([protected])....
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S
sugyan panda
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

error: pran not found in database - please enter a valid pran

Hi,

While i am trying to create ipin, system shows an error massage 'pran not found in database'.
Also when i try to register grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do. i am getting error "please enter valid pran". I am sure that i am entering correct pran number. Below is the pran number which is availabe on my card.

Please help.

Name: sugyan panda
Pran:[protected]br...
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M
Manoz Talari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to create new password

Hi,

My pran no is[protected], i forgot my password & want to create a new password, i tried with forgot password option = instant set/reset password= reset ipin via nodal office., am not sure of this option., i should have tried with sms, now my account is locked and unable to create password., please help here to create new password using sms, i tried contacting nps customer care there is no response [protected] & [protected].br...
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M
Muralikrishna Mallapragada
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure e-sign/ekyc applied pan application - ack. no. n-881032266694930 dated : 2019-01-10 21:02:45.12 record not found

Address:500055

Sir/madam,

I have applied for new pan card on pan application - ack. No. N-[protected] dated :[protected]:02:45.12 e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no...
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T
Thirumalaivasan Ramamoorthy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in database with my apy account.

Address:632404

Sir,

I have opened an atal pension yojana (Apy) and contributing regularly. When i try to login, it didn't allowed me to login and i tried to reset my password. But it gave me an error "pran not found in database". Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: thirumalaivasan r
Pran:[protected]
Mobile no: [protected]
Email id:...
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Z
Zenith Zuo
from Delhi, Delhi
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e kyc e sign

I faced a unexpected problem while using nsdl website e kyc and esign service for pan card registrstion. When area code and other ao details are put according to my adhar databse, a pop comee out stating the area code didn't match with the database entry. How am i supposed to slove this problem
Token no.-[protected]
E [protected]@gmail.com
Date 10/1/19...
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C
Challa Gurumurthy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps registration problem

I have submitted details for enps registration and ack no 11691985 is alloted on 02/01/2019. While making payment, it is no accepting. Now when i try to make payment again, it's not allowing and giving a message as follows: "reg against this ack id is pending for confirmation from payment gateway. Please try after some time". Please help me to complete the process. When i try to register grievance in enps nsdl site, it is showing error. Regards,...
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N
Narayan Ranabhat
from Imphal, Manipur
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csd card apply for ex servicemen

Address:797112

Dear sir
I beg to inform you that my father is an ex service man of assam rifles hails from pokhara nepal. Presently he stays with me in dimapur nagaland. He had aadhar card and pan card too. He served in 23 assam rifles for 26years. May i show your kind attention to resolve my issue. Kindly help me. Where to contact and how can i make csdcard for my father. Thanking you...
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S
shyanjaan0143
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card redispatch request

Address:Muzaffarpur, Bihar, 843109
Website:N.A

Dear sir,
I have applied for a new pan card in the name of ghanshyam kumar which dispatched our address in december 2018. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card...
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A
from Kolkata, West Bengal
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application fee pending

Address:Darjeeling, West Bengal, 734321

Jai hind sir, sir mene assam rifles technical and tradesmen recruitment 2018-19 me clerk post ke liye application submit kar liya hu. Magar sir application fee status me complete nahi dikha raha hai.

Amit prasad
Email - [protected]@gmail.com
Mobile no - [protected]
D. O. B - 09/04/1999

Sbcollect txn dua5836031 dtd 301218 rs.100.0 for hq dgar recruitment branch, application fee (Group c)...
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M
Md Tauqueer Ansari
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

acknowledgment record not found

Address:Ranchi, Jharkhand, 834002

I have applied online for new pan card using e-kyc/e-sign verification. And it is submitted successfully. And also payment is made through debit card successfully. And last i got two page of application form, automatically filled with my aadhaar information. And i got my acknowledgement number.

But when i check my pan card status it says "no record found".
My acknowledgment no. Is n-[protected]...
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S
Sampathkumr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failed

Address:Salem, Tamil Nadu, 637501
Website:enps.nsdl.com

While i make registration for enps,

Online payment for enps registration has been failed. When i tried to re-open the registration form, i am getting the error message as "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime." kindly resolve this issue, such that i can complete the registration process.

Acknowledgement no : 11676144br...
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