NSDL e-Governance Infrastructure Complaints & Reviews

Address: Darjeeling, West Bengal, 734011

Respected sir,
I ex. Hav ram bahadur chhetri from assam rifles service no.2500532 have a complaint regarding my delayed pension as for your information i have submitted all my documents details and also sent through by speed post but still there is no respond or any action has not been taken of my matter. Therefore, i request you to take necessary action of my matter.

Thanking you.

Assam Rifles customer support has been notified about the posted complaint.

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L

lakshyakashish

Jun 13, 2019

Your A/c 008822 is debited by Rs. 20 on 08Jun19.. Info: INB/[protected]/TECHPROCESS SOLUTIONS LTD/. Call [protected] for dispute

Please check no entry for this time

Refund the money

thanks
jitendra

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Dear sir/mam

Subject :- pan allotment letter for your pan application [protected]

My pan card is delivered to wrong address. I request you to check at your end. When i tracked my pan card it shows that it is delivered to wrong address somewhere barkona b. O. I request you to please check at your end.

My address is.
Bikky prasad
Borhapjan tali ali
Chenglijan gaon
Borhapjan - 786150
Tinsukia
Assam
Mob no - [protected]
Email id - [protected]@gmail.com

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Begusarai, Bihar, 851111

Dear sir,
I have applied for a new pan card in the name of veena kumari which dispatched our address in december 2018. I couldn’t receive the pan card as the local post man not tried to deliver it on my address. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: veena kumari
Acknowledgement number: u-g[protected]
Date of application: 04 feb 2017
Mobile no: [protected]

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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T

tinajain

from Kalol, Gujarat

Feb 5, 2019

PRAN KIT NOT avelebal to RECEIVED TO RECIVD PRAN CARD

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tinajain's reply, Feb 5, 2019

nsdl not prancard recived from pran card received SMT TINABEN DILIPKUMAR JAIN

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I have opened an APY account in Bank of India and also have a PRAN no. with me, and now i wish to open a online NPS aswell but it says we should have not 2 pran numbers. for opening NPS pran is necessary so i have not received a pran card or ipin or password yet.

so when i tried resetting my PRAN Ipin i got a message saying PRAN not found in database.

AS i wish to open NPS immediately i seek for quick help from you.

Abhijeet Joshi
[protected]
abhijeet.[protected]@yahoo.com

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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V

VIVEK MUDGAL

from Mumbai, Maharashtra

Feb 4, 2019

I recently paid 4000 amount against eNPS. And once I try to login with my PRAN, evertime message shows" Please Enter a Valid PRAN"

My registered number is : [protected]
email: [protected]@gmail.com

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VIVEK MUDGAL's reply, Feb 4, 2019

Even Change or reset password is not working with same PRAN

V

VIVEK MUDGAL

from Mumbai, Maharashtra

Feb 5, 2019

While trying to reset password either with security questions or with phone, not it is showing Unauthorized user message. Refer screenprint

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Address: Hyderabad, Andhra Pradesh, 500072

Hi sir/madam,

I had applied for change in name particulars for my pan card on 24th jan 2019 using the esign method, however when i check my pan status online i receive the following message.

"sorry, no record found."

My acknowledgement number for reference is
[protected]

Kindly help resolve my issue.

Best regards,
Chaitanya

Mar 4, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Feb 01, 2019

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL on January 30, 2019 and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.

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S

Sanat Kumar Jaipuriar

from Bhagalpur, Bihar

Jan 29, 2019

Sir,
I am Sanat Kumar Jaipuriar, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- [protected]@gmail.com
Cell no -[protected]

Thanking You,

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G

Grishma Tike

from Mumbai, Maharashtra

Jan 29, 2019

Not complete my form and showing on website now this form is failed what is this ????

Reply

Grishma Tike's reply, Jan 22, 2019

how faield may form reprint of pan

N

Nandhini Nataraj

from Mumbai, Maharashtra

Jan 31, 2019

Hi

My PRAN number is[protected]

I am not able to contribute to it as message says 'PRAN not found in Database'

Can you please resolve the issue?

--Nandhini

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P

Prem Swaroop

from Hyderabad, Telangana

Feb 4, 2019

I recently applied for pan re print application. after two days the status still showing as sorry no record found.please help me on this as soon as possible.my acknowledgment no. is N-[protected]. Thank you

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Address: 110092

Dear sir's,

When i try to complete my registartion in enps for reg id /acknoledgement id 11729272, i get a message "

Registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime. "

Please help me rolve the same

Best reg

Mar 3, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sir/ Madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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S

Shagufta samreen

from Visakhapatnam, Andhra Pradesh

Jan 31, 2019

I applied for new pan card. I received my acknowledgement but it couldn't process the request due to some internal error and was asked to apply again. The transaction I made previously was not refunded. And I couldn't generate my acknowledgement number. My token number is [protected]. Please try to refund the money bank . It happened twice.

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Address: Thane, Maharashtra, 400606

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token no. [protected]
Dob: 05/03/2000
Name: asmita pathare
E mail: asmitapathre[protected]@gmail.com

Mar 3, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Jan 31, 2019

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Dear sir,
I have applied for a new pan card in the name of ram kishore yadav which dispatched our address in january 2019. I couldn’t receive the pan card as our local courier man is very unreliable/misbehavior to his duty. Few days before i contact the courier man regarding the courier. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting you to resend my pan card to same address and i mentioned our details below.

Applicant name: ram kishore yadav
Acknowledgement number: n - [protected]
Date of application: 28 dec 2018
Mobile no: [protected]

Mar 10, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Feb 07, 2019

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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V

Vnodhr16

from Mysore, Karnataka

Jan 29, 2019

Hi,

I have submitted the pan card application for the replacement on[protected], however it got failed during aadhar verification.

Still I have not received the auto refund.
Token No : [protected]
Transaction Reference : ECOM PUR/NSDLPAN/MUMBAI/080119/15:21

Thanks
Vinod h

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S

Smart Shoppe

from Gurgaon, Haryana

Jan 29, 2019

I have applied pan with ekyc option . I had made my payment Rs. 106 . But ekyc failed. Please refund my money. My token no. Is [protected]

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P

Prabhakar Venugopal

from Delhi, Delhi

Jan 30, 2019

Hi,
I am trying to generate pwd with the below URL for generating my APY statement. But I am getting "PRAN not found in Database" Error.

URL: https://www.cra-nsdl.com/CRA/ResetPasswordSubmit.do?ID=null&getName=Change%20Pas...⇄
PRAN=[protected]

Please help in resolving this issue
-Thanks
Prabhakar. V

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Address: Rampur, Uttar Pradesh, 244901

Herewith we bring to your kind notice that we had applied for a new pan card in the name of himanshu chandra, which was dispatched to our correspondence address in june 2017. We couldn’t receive the pan card.

Therefore, we requesting your resend our pan card to our address mentioned below as well we mentioned our details below

. Application no: [protected]

Coupon no: [protected]

Pan card no: bpxxxxxx7d

Date of retun:- 06 aug 2017

Applicant name: himanshu chandra

Address: chowk mohammad saeed khan rampur (U. P) india

Mobile no-[protected]

So, kindly resend the pan card to the address mentioned above.

Thanking you

Yours sincerely

Himanshu chandra

Mar 3, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Jan 31, 2019

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in

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V

velanginiraju

from Bobbili, Andhra Pradesh

Jan 29, 2019

I applied a pan card but e-kyc request has been failed hence we cannot be proceed with application with e-kyc

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velanginiraju's reply, Jan 22, 2019

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

V

vhauthiansang

from Guwahati, Assam

Jan 29, 2019

Sir
My NSDL NPS Account has been blocked
PRAN No[protected]
how do i get new account or unlocked my account with new password/pin no
The Pran no that I got could not be used due to incorrect pin or password.
I had tried many times to resolve the problem and went to PAO who were not acquainted with this
Regards
vhauthiansang

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Address: Mumbai City, Maharashtra, 795113

Website: www.npscra.nsdl.co.in

Dear sir,
I joined atal pension yojana a few years back. Recently i wanted to check my contribution with the pran number given to me but every time i tried to login it says "pran number not found in the database". Therefore i don't know the details of my contribution towards apy. I request that this issue be resolved at the earliest and please provide me mpin in my registered email and mobile number.
Name : arjun limbu
Pran :[protected]
Email :[protected]@gmail.com
Mobile no. [protected]

Mar 4, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

NSDL e-Governance Infrastructure Customer Care's response Please be informed that grievance is resolved. Status of the same has been sent to your email ID.

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Address: Thoubal, Manipur, 795138

Dear sir
I applied the post of
Technical & tradesman recruitment
Rally which is recently online done.
Unfortunately, i have lost my acknowledgement
Application & call letter due to my system attack
By virus
Kindly make ok your online website so as to enable
Me to download my acknowledgment/application/
Call letter.
//regards
Applicant

[protected]
[protected]@gmail.com

Assam Rifles customer support has been notified about the posted complaint.

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P

Páré Lāūkhām

from Guwahati, Assam

Feb 1, 2019

Sir mera Call letter Download nahi kar paya please help

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J

jitendra balot

from Udaipur, Rajasthan

Feb 4, 2019

Sir my name jitendra kumar than my pf ac.in my name wrong jitentra kumar so my request name chang jitentra kumar to jitendra kumar please sir pf ac RJ/29702/3069 ( UAN NO.[protected]

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P

Paudyal Jatin

from Guwahati, Assam

Feb 12, 2019

Sir,
My train has been cancelled and i took avad assam train but its 3hr 38 mints late . my reporting time was 8 but i will reach at 12, is there any chance that i can attempt rally!!!??

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I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option. From drop down i selected c-dac.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. I am not able to proceed further.

Mar 4, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Jan 26, 2019

Updated by Sudheer KUMAR J MY TOKEN NO:[protected]

Verified Support

Jan 30, 2019

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID. You may send these details through e-mail at [protected]@nsdl.co.in

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Address: Kollam, Kerala, 691540

Sir my PAN Acknowledgement Number is N-[protected] for the PAN application dated on 23/01/2019. The Pan status showing is 'Under Processing at Income Tax Department'. I request you to kindly provide me the PAN card number as early as possible. Minimum within how many days i can recieve atleast PAN number, as it is necessary for my job.

Thank You
MOHITH DADU

Jan 27, 2019

Complaint marked as Resolved

I got the e-PAN details within 4 days Thank You

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Imphal East, Manipur, 795113

Website: npscra.nsdl.co.in

Sir,

I joined atal pension yojana (Apy) and contribute towards it regularly. But i am unable to track my contribution. While i was trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve this issue as early as possible and please send my ipin password to my mobile no. Or email id.

Name: arjun limbu
Pran:[protected]
Mobile no. [protected]
Email id: [protected]@gmail.com

Thanking you

Mar 4, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

NSDL e-Governance Infrastructure Customer Care's response Please be informed that grievance is resolved. Status of the same has been sent to your email ID.

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Address: Ratlam, Madhya Pradesh, 457001

Website: [email protected]

I joined the crpf in the year 2004, while the advertisement was released in 2003, i resigned from the service in 2017 and i did not get the full deposit from the new pension
Now a pension has been introduced in 2004 so i should return the full amount.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sir/Madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: New Delhi, Delhi, 110013

I applied for the pan card approx 15 days before and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Please refund my money because i am still for your response. My details are given below:
Token no. [protected]
Dob: 02/02/1992
Name: Asheesh Kumar Sharma
Email: [protected]@gmail.com

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Hello sir/mam,

I have applied to pan card through the online portal and verified my adhar identity. I also made the payment of Rs. 106.90 . But after doing payment the esign gateway is not working. I have been trying to process through esign website but it is not working. My temporary id is [protected] . I have also attached the photos of errors and verified on if the error is from client side but the error seems to be from the server side. So please look into this issue and return my money.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Ahmedabad, Gujarat, 382110

Token no ; [protected]
Date[protected]:04:01.051
For pan application
Name ; sonam
Aadar otp failed due to mobile no changed after updated no i try than told me generate new ticket your payment will refund in one week but till now no payment i got.

My mail id: [protected]@gmail.com
Mobile no [protected]
I have screen shot and photo of mail in my phone.

Mar 5, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

Verified Support

Jan 30, 2019

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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J

Jaibhagwan Divya Tips

Jan 24, 2019

fake site and fake person mail me when i called he asked for upi id and told me full proess for paying him.actually i know this fraud,
fraud person mobile no [protected]
I am going to put FIr because i am having mail and call record of this no.
bye bye
friends be aware from this online fraud

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Address: 193201

Sir as pran kit is most important document how can authorities be so lenient in shipping and delivering at proper place as i didnt receive my pran kit from last 3 years. Kindly look in to the matter as it is very urgent. Such ill response in this case may kindly be taken in to notice. Hope for ur positive approach. We are supposed to visit from one office to another office to know the status of pran kit.

Mar 12, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Ajmer, Rajasthan, 305601

Sir,
I am state govt. Teacher in rajasthan posted at nasirabad dist. Ajmer.
My i pin and mobile is lost. When i loging nsdl new user but i pin is not near me and my mobile is lost whose mobile no. Registered otp is not near me other person k pas my mobile no. I want update mobile no. But not ker ske. Because my number dusra person chala ra he. So i purchase new sim. Please provide me new i-pin (Password) that will help me acess my account. Please send i pin in my e-mail.
[protected]@gmail.com
Mobile no. [protected]

Feb 25, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Jan 22, 2019

Updated by Prabha Arora Sir,
I am State Govt. Teacher in Rajasthan posted at Nasirabad Dist. Ajmer.
my I PIN and Mobile is lost. when I loging nsdl new user but I pin is not near me and my mobile is lost whose mobile no. registered OTP is not near me other person k pas my mobile no. I want update mobile no. but not ker ske. because my number dusra person chala ra he. so I purchase new sim. please provide me new I-Pin (password) that will help me acess my account. Please send I Pin in my e-mail.
[protected]@gmail.com
Mobile No. [protected]

Verified Support

Jan 25, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 107

regarding not yet received my pension in my account.

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my pan application ack no is 881032264529476

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pan card not delivered by post man and returned

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apy pran not found in database

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pan application says "no records found"

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enps registration against this acknowledgement id is pending for confirmation for registration pending

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nsdl failure of the e-kyc refund

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pan resend

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pan card return

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pran related

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request to make workable https://www.assamrifles.gov.in/onlineapp/

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nsdl e-governance your request cannot be processed, please try after sometime

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pan status n-881032169673165

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regarding my pran

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regarding full amount payable

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refund pan card application fee due to e-kyc failed

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pan card esign validation error

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token cancel but money not refunded

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non delivery of pran kit

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lost I pin rescue

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