NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 64%
Submit a Complaint
2622
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

FacebookGoogle+
Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
695
down
409

Phone:
Phone:
up
384
down
274
+91 22 2499 4200  [Vidya Lakshmi]
up
384
down
274
+91 22 4090 4242  [Head Office]
up
148
down
97
+91 11 2370 5418  [New Delhi]
up
119
down
84
up
73
down
61
+91 20 2721 8080  [PAN/TAN Call Centre]
up
186
down
174
+91 11 2335 3817  [New Delhi]
up
44
down
38
up
40
down
44
+91 79 2646 1376  [Ahmedabad]
up
40
down
50
up
22
down
35
+91 22 2499 4477  [EzeeWill]
up
10
down
27
up
25
down
44

Fax:
Fax:
+91 22 2491 5217  [Head Office]
+91 33 2289 1945  [Kolkata]
+91 44 2814 4593  [Chennai]
+91 11 2335 3756  [New Delhi]
+91 79 2646 1375  [Ahmedabad]

Customer satisfaction rating
64%
Complaints
2622
Pending
214
Resolved
1626
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

NSDL e-Governance Infrastructure related photos (483)

NSDL e-Governance Infrastructure Complaints & Reviews

Sort by:

NSDL - CRA — Error in NPS account statement

 krishna1984
Sir/Madam,(to

I am holding the NPS PRAN :[protected] and an employee of Dept of Space Govt of India.
After this March 2013 month contribution credit it was found that the total number of units available in my portfolio of SBI,UTI &LIC are reduced significantly(i guess due to software error).In this regard I had written to CRA two times in this regard and not even obtained an acknowledgement of mail.

The details of units as on 09.03.13 and as on 22.05.13 are produced here once gain,drawing ur attention.


Date SBI (units) ...
Complaint comments  Read comments [1]Complaint category Employees

CRA - NSDL — forgot password reissue i pin

 Trilochan Dehury
To,
CENTRAL RECORDKEEPING GENCY,MUMBEI.
Sub:-Reissue of I PIN & Forgot password.

Sir/Madam,
My PRAN No is[protected],my password is blocked from some reason,So please reissue my new I PIN (Password)Mob.no is [protected].

Thanking you.

Your's Faithfully.

...
Complaint comments  Read comments [18]Complaint category Employers

CRA, NSDL — Non Receipt of I-PIN & T-PIN

 SANJAY2007
Dir Sir/Madam,

1. I, Sanjay Kumar, working at CQA(Ammunition) Khadki, Pune have received my Permanent Retirement Account Number (PRAN). My Permanent Retirement Account Number is[protected]. However, I have not recieved my I-PIN & T-PIN.

2. It is, therefore, requested that my I-PIN & T-PIN may please be forwarded to the following address:-

SANJAY KUMAR
Jr. Engineer (QA)
Ministry of Defence
CQA (Ammunition), Khadki
PUNE - 411 003 (Maharashtra)...
Complaint comments  Read comments [1]Complaint category Government Organizations

Cra Nsdl — NOT RECEIVING PRAN KIT

 velpu11
Respected Sir,

I, got the conformation message and PRAN number from you on[protected].my PRAN number is[protected]. i have check the status in nsdl site that the card is dispatched. But i have not recived the card yet.please look into this compliant seriously and inform to my mobile no. or my e-mail- velpularajasekhars@gmail.com. kindly send my card as soon as possible.


VELPULA SIVA SANKAR,
D.No. 53/11-c,
Kothapeta-Ramapuram (street),
Rayachoty (post),
YSR KADAPA (Dt.,),
A.P State,
pincode-516269.
Mobile : [protected]....
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL / PAN Card — PAN CARD NOT RECEIVED

 pavan84
Dear Sir/Madam

I had applied for new PANCARD dated on 6-Apr-2013 and my acknowledgment number is [protected] but after long time I have not received my PANCARD nor my pan is allotted ..
Everytime when I check the status online the application shows this message "Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application."
NONE of the above numbers are reachable.
I also sent e-mail to NSDL regarding the same dated on 25-Apr-2013 but still not received...
Complaint comments  Read comments [2]Complaint category Government Organizations

Nsdl — PAN CARD NOT PROCESSING SINCE 6 MONTHS

 2rajatkiit
I applied for pan on 16th dec 2012, and its been more then 6 months I didnt got my application processed. For last 2 months status is showing as "Your request for 'New PAN card and/or Change/Correction in PAN Data' has been marked for audit by ITD and sent back to NSDL for examination". When I called ITD, they said application is with NSDL. When I called NSDL they said application is pending at ITD. I am calling NSDL for last 4 months for my application even I wrote mail to both of them, I got no response. They always says you will be getting response from our team in...
Complaint comments  Read comments [9]Complaint category Tax Services

CRA.NSDL — forgot ipin password of pran no.110060931421

 jitendra singh nahadia
TO
CRA NSDL.
MUMBAI
.
SUB ;FORGOT MY I PIN (PASSWORD)

SIR,
I am Jitendra Singh Yadav my PRAN NO[protected] .I forgot my I PIN (PASSWORD).So please RE ISSUE the new i pin password. Because my account is locked when i am trying to log in. Please send my I PIN password in my email id. - - (jitendrasingh1990.js & contact No. [protected])

THANKING YOU SIR
YOURS FAITHFULLY

Jitendra Singh Yadav
PIS No.28104687
PS Vasant Vihar
Barrack No 1 2nd Floor
PS Vasant Vihar ND 110057...
Complaint comments  Read comments Complaint category Other

NSDL (NPS / CRA) — ONLINE ACCOUNT

 Suhai54
MY ONLINE PRAN ACCOUNT OF NEW PENSION SCHEME (NSDL) HAS BEEN BLOCKED. REASONS ARE MULTIPLE INCORRECT PASSWORD ENTRIES, BUT I HAVE ENTERED CORRECT PASSWORD(I-PIN). THIS HAS HAPPEND TWO TIMES AND BOTH THE TIMES I HAVE ENTERED CORRECT PASSWORD. PLEASE DIRECT THE CONCERNED TO RE-ISSUE MY I-PIN AND MAIL ME SAME ON MY E-MAIL ACCOUNT. DETAILS ARE AS :-
NAME:- SUHAIL GULZAR BHAT
E-MAIL:- SUHAILGULZARBHAT@GMAIL.COM
PRAN NO./ USER ID:- [protected]
RESIDENCE:- SRINAGAR JAMMU & KASHMIR.
MOBILE NO.:- [protected] / [protected]...
Complaint comments  Read comments [1]Complaint category Hosting & Web Design

NSDL / PAN Card — NON RECEIPT OF PAN CARD

 pradipkabita
Dear Sir, Its funny to have the pan no and details of despatch from NSDL, NSDL replied that my Pan card No id ACHFS7461G which is despatched on 03 Apr 2013 through Airway Bill Registered post/speed post No RM[protected]. But its worthless to find in Airway Site this number is showing as invalid number. NSDL to respond please.

Pradip Kumar Biswal
[protected]...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

CRA - NSDL — PRAN NO IS LOCKED.PLEASE ISSUE ME A NEW I-PIN

 Krishna Kumar Manjhi
SIR, MY PRAN IS[protected]. IT IS LOCKED NOW AFTERING CORRECT I-PIN. PLEASE ISSUE ME A NEW I-PIN. THAINKING YOU......
Complaint comments  Read comments [14]Complaint category Other

Nsdl — PAN application rejected

 suresh M.
Hello All,

PAN application got rejected because the documents are not valid. The reason here is, attached documents don't contain expanded surname as like mentioned in application form. I don't have proof which contains expanded surname and have proof only name with initial of surname.

Please suggest me what needs to be done in this situation. Can I modify details of PAN application form which already submitted.

Acknowledgement no: [protected]
PAN transaction no:[protected]

Thank you all....
Complaint comments  Read comments [1]Complaint category Government Organizations

National Securities Depository Limited — PAN CARD not delivered yet

 rahulpal2710
Dear sir,

I have not received my PAN card. My PAN No. is BAQPP5020A. I applied since year before. It is really inconvenient. please ask the responsible authority to deliver it again.

Thanks

Regards

Rahul Pal...
Complaint comments  Read comments [3]Complaint category Tax Services

NSDL PAN Correction Unit — PAN Card Correction Not done since December 2012

 mehulvyas
Hello,

I had filled online application form in December 2012 for correction in my PAN Card. It has been almost 5 months now and the status on site shows invalid documents. When I call tininfo customer care everytime they check my documents and confirm that the documents are correct and in 3-4 working days status will change. Now it has been over 1-2 working months but nothing has moved. The trouble is tininfo customer care personnel are not even qualified to explain to customer what is not valid so that I can submit correct documents. Please help me out in this matter a I am not seeing...
Complaint comments  Read comments Complaint category Tax Services

CRA - NSDL — S2 FORM SUBMIT

 KRISH1984
sir, my name is krishan kumar and my pran number is[protected] I submit S2 form for re issue ipin ,change details and nominee registration on dated 1.3.2013 in treasury office .Only re issue ipin request will be sent by your office on dated 19.3.13 with acknowledgement no.[protected]. Please register all requests those are filled by me in S2 form...
Complaint comments  Read comments [36]Complaint category Other

Nsdl — Harassing for re-issue of Pan Card

 shashank1979
Dear Sir/madam,

I Shashank kumar, Bangalore I applied for pan card for re-issue on 25th Dec 2012 I made online payment through Net Banking Bill Desk service for acknowledgement number [protected], It got rejected due some mistake happened while filling the form. So, NSDL customer care told me to re-apply the same when I asked about the payment which I already made they told that I not need to make any payment again only I have to send the documents alongwith a covering letter mentioning the old avknowledgement number for adjusting the previous payment with new acknowledgement...
Complaint comments  Read comments [2]Complaint category Government Organizations

National Securities Depository Limited (NSDL) — Pan Card Status

 Anjali Shirish
Hi All,

This is to inform you that we are unable to get a proper feedback from NSDL Customer Care regarding our Pan Card Status. We have submitted the Pan Card Online on 13.02.2013. Submitted all documents through Courier to NSDL on 22.02.2013. Got info regarding that the provided Corresponndence address proof is missing. Then Courier the Correspondence Address to NSDL on 28th Feb through DTDC Couirer. As per DTDC website the same got delivered to NSDL on 01.03.2013.

Now NSDL claims that they have not received the Physical copy of the same. Then we mailed the Xerox...
Complaint comments  Read comments Complaint category Products & Services

Nsdl — Complaint regarding misprint

 Gandhi Hardik R
My name is Gandhi Hardik R. This is the complain regarding my PAN card details mis-printed by NSDL. They makes some small mistakes while printing in their records so that customer gets helpless and they have to re-apply again for making that mistakes correct and that too by paying Rs. 96/- and filling a new form again and wait for that thing to be solved. I also checked the copy of my application, in that every information is clearly visible that what it is that alphabet or number, but still the typists in NSDL makes mistakes while entering the customer data in their records, they know that customer...
Complaint comments  Read comments [1]Complaint category Tax Services

Nsdl — To unlock my CRA account

 smita linda
SUB:-To Unlock my CRA account

respected

sir,

I am smita linda, My PRAN No.[protected] On dated 22/03/2013 I Forgot my password then I entered five times wrong password so my account has been locked. now i found my password so please unlock my account or reply me how can i unlock my account

thank you...

Your
Faithfully,



smita linda



E-mail: smita1055@gmail.com



Nagra toli circular road ranchi
pin no- 834001...
Complaint comments  Read comments [1]Complaint category Government Organizations

Nsdl — PAN not delivered

 nehasachan2k6ec
Hi,

I have applied for deplicate pan card. ack number is : [protected]

I received the message "there is discrepency in your application".

What does this mean ? If there is any discrepency the at least deliver the pan card with same details that were previously there.
I have paid money for new copy, so deliver it asap. Status still not updated on tin site.

How much time it will take to deliver the pan card?

Thanks,...
Complaint comments  Read comments [1]Complaint category Tax Services

CRA - NSDL — Reset my I-PIn No of Passport and reissue new no

 keshlal Baiga
Dear Sir,
With due respect fully i beg to stat that. I Keshlal Baiga Dressor work in Govt Hamidia Hospital, Bhopal
My PRAN account no[protected] but it had locked open time enterd by sevral time worng password.
Please reset my i-pin or password as soon as and send by email jor Living address:-
Email ID:- Keshlal _Baiga@rediffmail.com, Keshlalbaiga75@gmail.com
Mo no [protected],[protected]
My Preasent liveing add. are H. no 12 gali no 02 noor mahal road imame gate,
Bhopal, 462001
Keshlal Baiga
Dressor
Hamidia Hospital,...
Complaint comments  Read comments [15]Complaint category Employees

Recently Discussed

(47 minutes ago)
Indigo Airlines
visa not checked properly
(51 minutes ago)
Tata Sky
signal not receiving in disc from last 4 days
(53 minutes ago)
Tata Sky
not getting service post 10 time complaint
(1 hours 1 minutes ago)
Mcdonald's
provident fund
(5 hours 21 minutes ago)
Geek Retail Pvt Ltd
nature's answer hair growth shampoo

Featured Complaints