NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 71%
Submit a Complaint
2909
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

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Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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734
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430

Phone:
Phone:
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399
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282
+91 22 2499 4200  [Vidya Lakshmi]
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399
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282
+91 22 4090 4242  [Head Office]
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156
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99
+91 11 2370 5418  [New Delhi]
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126
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87
+91 20 2721 8080  [PAN/TAN Call Centre]
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192
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178
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76
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65
+91 11 2335 3817  [New Delhi]
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46
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41
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42
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46
+91 79 2646 1376  [Ahmedabad]
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41
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51
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24
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36
+91 22 2499 4477  [EzeeWill]
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12
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29
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25
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44

Fax:
Fax:
+91 22 2491 5217  [Head Office]
+91 33 2289 1945  [Kolkata]
+91 44 2814 4593  [Chennai]
+91 11 2335 3756  [New Delhi]
+91 79 2646 1375  [Ahmedabad]

Customer satisfaction rating
71%
Complaints
2909
Pending
155
Resolved
2006
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

NSDL e-Governance Infrastructure Complaints & Reviews

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Nsdl — NPS Registration problem

 Abhishek ILS
Dear Sir/Madam,

Acknowledgement No. 11037927 dated March 14, 2016.

I have mostly completed the Registration process yesterday through 'Online NPS registration using PAN'. I have selected IDBI Bank as my POP. But at the time of making a payment through net banking some error has occurred. Now I am unable to complete the registration process as it shows the following message:-
"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

I am sure no payment has been effected due...
Complaint comments  Read comments [3]Complaint category Government Organizations

National Securities Depository Limited [nsdl] — Enps registration could not be completed

 drsatyajit
My Acknowledgement Number is 11034713 and the Acknowledgement Date is 11/03/2016. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 3-4 days.Satyajit Dhar [protected](M)...
Complaint comments  Read comments [1]Complaint category Insurance

National Securities Depository Limited [nsdl] — Unable to make initial contribution to nps

 kuldeep2675
Sir,

acknowledgment no. : 11029845
Date of registration : 08.03.2016
Date of birth : 27/02/1975
unable to make initial payment towards nps.. Following error message is being displayed
" Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."..
Regards,
Kuldeep K,
[protected]...
Complaint comments  Read comments [1]Complaint category Stock Market

National Securities Depository Limited [nsdl] — Enps online registration problem - acknowledgement no 11033156

 anujgupta17
During new e-registration of individual pension account opening through eNPS (Acknowledgement no[protected], My payment through sbi ePay (State Bank of India net banking) was cancelled due to network problem.

Now when I am trying to complete payment using "Complete Pending Registration" option, it's showing following error message:-

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

YOU ARE REQUESTED TO RECTIFY THE ERROR TO ALLOW ME COMPLETE PRAN REGISTERATION BY MAKING PAYMENT....
Complaint comments  Read comments [1]Complaint category Tax Services

National Securities Depository Limited [nsdl] — Problem while registration

 yogi9918
Sir,
My Acknowledgement Number is 11030865 and the Acknowledgement Date is 09/03/2016. When I try to Complete
Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for
confirmation from payment Gateway.Please try again after sometime."
I am getting this message continuously.
May please do needful so that i may complete my registration after making payment.
Regards,
YOGESH SINGH
PAN No. AUBPS5257J...
Complaint comments  Read comments [1]Complaint category Products & Services

National Securities Depository Limited [nsdl] — NPS ONLINE REGISTRATION PROBLEM - Acknowledgement no 11028089

 Deepakcc
During new e-registration of individual pension account opening through eNPS (Acknowledgement no[protected], My payment through sbi epay (dena bank net banking) was cancelled due to network problem.

When I try to complete payment using "Complete Pending Registration" option, it's showing following error message:-

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

YOU ARE REQUESTED TO RECTIFY THE ERROR TO ALLOW ME COMPLETE PRAN REGISTERATION BY MAKING PAYMENT.

...
Complaint comments  Read comments [1]Complaint category Business & Finances

National Securities Depository Limited [nsdl] — Pan card undelivered and returned to nsdl

 Lokesh Narisapalli
Please resend my new pancard. No.BALPN4077Q.

Acknowledgement No.[protected]
Name: SAROJAMMA NARASAPALLI

I havenot received my pancard and i checked the status saying that the pancard has been returned to NSDL which is undelivered to the below address.

H.No:6-4-996,
Maruthi Nagar,
Near 80 Feet road,
Near Airtel tower,
Anantapur-515001

Please reach me at +91 [protected].

Please resend the pancard to above address immediately.

thanks....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

National Securities Depository Limited [nsdl] — Regarding non receipt of pran card kit pertaining to subhash dave

 Subhash Dave
R/sir

Pran card no[protected] was generated on 18/2/16 &card was sent vide blue dart awb [protected] dt 22/2/16 but not delivered & never contacted on my mobile no [protected] &returned without enquiry to head office. My address is correct.Kindly send pran card &kit to registered address. Thanking you subhash dave a 41 gujrati colony e 8 extn bawadiya kalan bhopal mp 462039 land mark opposite car laundry tilak nagar on tilak nagar to aam nagar road midway right side gujrati clolony...
Complaint comments  Read comments Complaint category Tax Services

National Securities Depository Limited [nsdl] — To reset the i-Pin password for PRAN account no 110060436068

 pppakhare
I am prashant prakasht pakhare. when i join job at that time i had given another mobile number which is not working now. and the email id also expired. so that it is difficult for me to get the information regarding my investment. i asking the office but they said it is not possible to change the details of PRAN account.
the mumbai branch of nsdl in parel, i called them also they said some letter with the sign of nodal officer is required but i don't know who is the nodal officer. please help me sort out this problem.if my i pin password is reset and the new mobile number and email id is...
Complaint comments  Read comments [1]Complaint category Government Organizations

National Securities Depository Limited [nsdl] — ENPS pending registration - not working

 Satish Jami
I am unable unable to complete my registration for eNPS system due to payment issue. I tried to pay online but my transaction got failed. I am unable to complete the payment process again for NPS account creation. i am getting the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

Acknowledgement No.:11025131

I tried to call the customer care but nobody is responding....
Complaint comments  Read comments [1]Complaint category Tax Services

National Securities Depository Limited [nsdl] — Error while payment/login in nps for Ack no. 11024196 [Resolved]

 rbehl47
I am getting the below error while login and making payment against my acknowledgement no. 11024196

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime."

Name : Rajesh Bahl
Acknowledgement No. 11024196
Registration Date : 29-FEB-2016

The above mentioned error message keep coming from the last 6 hours. Please look into it, so that payment can be made by me.

Rajesh Bahl
[protected]...
Complaint comments  Read comments [6]Complaint category Business & Finances

National Securities Depository Limited [nsdl] — Pending online registration for eNPS. Nobody is attending the phone.

 rka786
Dear Sir,

I am trying to online register for NPS. My Acknowledgement No 11023365 dt 27/02/2016.

I have completed the process but due to OTP problem the payment can not be made.

Now the following error is being shown continuously :-

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

I have tried the phone nos [protected] and [protected] but nobody care to attend the phone.

You are requested to initialize my application so I can make...
Complaint comments  Read comments [1]Complaint category Government Organizations

National Securities Depository Limited [nsdl] — Did not receive pran kit and pran number

 kingsdlord
Did not receive PRAN Kit and Pran number.Although I received the nsdl nps password envelop in a courieer . Please look into my issue and despatch my PRAN card quickly . My email id is kingsdlord@gmail.com and contact number is [protected].Please revert me back quickly....
Complaint comments  Read comments [1]Complaint category Tax Services

National Securities Depository Limited [nsdl] — Cant complete registration NPS

 puneetbgg
Registered for NPS account with Akn No 11020898 dt 23/02/2016 but at the time of payment transaction failed due to some reason. now cant make payment. page not open. please help
every time this massage shows.

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime....
Complaint comments  Read comments [1]Complaint category Insurance

National Securities Depository Limited [nsdl] — Pan card issue

 Akshay Kumar Satyam
Acknowledgment number [protected]

Pan number golps7536n
Application_name akshay kumar satyam
Status card despatched by registered/speed post** vide airway bill no. Ea[protected]in
Despatched date 12-feb-2016
Despatch mode by courier
On the pan track status it's showing expected to be delivered by 22-feb-2016 but still not received....
Complaint comments  Read comments [1]Complaint category Government Organizations

CRA - NSDL — Pran card not received [Resolved]

 gkdua
Had applied for registration of NPS. Bank confirmed the processing of application and provided provisional receipt dated 02-02-16 bearing PRAN no. [protected] issued by KARVY. Acknowledgement no[protected].

PRAN Card and login credentials not yet received. Please arrange and inform Status to me at - gkdua@mauti.co.in...
Complaint comments  Read comments [2]Complaint category Other

National Securities Depository Limited [nsdl] — Enps pending registration - not working - pfrda

 sikander bakshi
My Acknowledgement Number is 11016546 and the Acknowledgement Date is 17/02/2016. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 2-3 days....
Complaint comments  Read comments [1]Complaint category Other

National Securities Depository Limited [nsdl] — Activated for my pran card.

 P Mark Suankhanlam
Honorable Respected Sir/Madam'
My PRAN Account has locked so you are requested that kindly to re-issue the I-PIN &T-PIN to operate my account.
Plz sir/madam provide me a new password and plz send me my account details..
So kindly and request to register on my mobile no..
Please info...sir/madam.

Thank You
Sir/Madam


Email-mzoustungdym@email.com
Mobile-[protected]

Your faithfulness
P Mark Suankhanlam
ID[protected]
I-PIN -X1897240
T-PIN-X375...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

National Securities Depository Limited [nsdl] — Error while payment/login in nps

 Tathagata Panda
Dear Team,

I am getting the below error while login and making payment:

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

I have tried many times but still facing the same issue.

Kindly look into this issue:

PFB Details:

Acknowledgement Number: 11011187
Name: Tathagata Panda

Regards,
Tathagata Panda
Mob: [protected]...
Complaint comments  Read comments [2]Complaint category Government Organizations

National Securities Depository Limited [nsdl] — Pan card correction

 salman121
Sir i have submit my pan card for correction on[protected] ak no:- [protected].the stutus is show this
Acknowledgment Number : [protected]
Permanent Account Number (PAN) : BHNPA0872M
Name : SYED HASHAM ALI
Category : Individual
Status :
Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department. plz kindly dispacth my pan card . if u r not dispatch my pan card in 2 to 4 days i will take the serious action of your department....
Complaint comments  Read comments [2]Complaint category Airlines

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