Verified Support
Nov 26, 2018
NSDL e-Governance Infrastructure Customer Care's response Dear Jeet,
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Nov 29, 2018
Updated by Jeet Gohel Respected Sir,
I would like to inform you that, I am corresponding with NSDL-CRA for merge my both PRAN CARD, from more than last six month. But my problem can not solve till date.
Please find my correspondence detail with NSDL-CRA, given bellow.
Login with PRAN NO.[protected].
(1) Grievance Logged date 12-March-2018, Resolution date 14-March-2018, Token No. 60067597.
(2) Grievance Logged date 13-Apr-2018, Resolution date 20-Apr-2018, Token No. 60069961
(3) Grievance Logged date 23-Apr-2018, Resolution date 23-Apr-2018, Token No. 60070701.
(4) Grievance Logged date 06-Jun-2018, Resolution date 14-Jun-2018, Token No. 60073356.
(5) Grievance Logged date 31-Jul-2018, Resolution date 01-Aug-2018, Token No. 60076655.
(6) Grievance Logged date 03-Aug-2018, Resolution date 21-Aug-2018, Token No. 60076843.
Kindly do needful for solve my problem ASAP.
THANKING YOU.
Verified Support
Dec 03, 2018
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised at Consumer Forum The concern shared will be analysed and the status will be sent to the email ID. For any other clarification/assistance, you may please call us on our board line number[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Dec 04, 2018
Updated by Jeet Gohel Respected Sir,
I would like to inform you that, your board line number is [protected] in your notification, so please send me your board line number.
Thanking You.
Have applied for APY on 12th Oct'18. After completing all the formalities and documentation received e-APY Card with a PRAN number mentiond in that. PRAN[protected]. However the same number is showing invalid in portal now. Please look into this in an urgent basis. Self need to change the plan to 400+ amount.