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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 113

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T
Trannum Parveen
from Patna, Bihar
Nov 20, 2018
Resolved
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Address: Patna, Bihar, 091

I have applied for a new pan in 2017 and not received acknowledgement number. After sometime i have received a massage on my mobile "your pan is dispatched by courier. I wait some days and again i check my pan status on nsdl, i found my pan was delivered. But i have to say i have not received my pan card till date. My name is trannum parveen, father name is baitullah, date of birth is 25/10/1992. Sir, you are requested to please send my pan card.
Dec 24, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Parveen,

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Hi Team,

Have applied for APY on 12th Oct'18. After completing all the formalities and documentation received e-APY Card with a PRAN number mentiond in that. PRAN[protected]. However the same number is showing invalid in portal now. Please look into this in an urgent basis. Self need to change the plan to 400+ amount.
NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2018
Verified Support
This has reference to the query/grievance raised at Consumer Complaints. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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    J
    Jeet Gohel
    from Ahmedabad, Gujarat
    Nov 20, 2018
    Resolved
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    Resolved

    Address: Rajkot, Gujarat, 360001

    I would like to inform you that, i have two pran card.

    [protected]with nps lite.

    [protected]with atap pention
    Yojana,

    I would like to request you that, please close my newly allotted pran card no.[protected], and then migrate my pran card no.[protected] into apy.

    When i open my apy account in my bank i am also submitted apy migration form alongwith copy of the pran card. Thenafter so many time i visit to my bank for this query, but they can not solve query till date.

    So, i would like to request you that, please do needful for this query.
    Jan 11, 2019
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Nov 26, 2018
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Jeet,

    This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
    Nov 29, 2018
    Updated by Jeet Gohel
    Respected Sir,

    I would like to inform you that, I am corresponding with NSDL-CRA for merge my both PRAN CARD, from more than last six month. But my problem can not solve till date.

    Please find my correspondence detail with NSDL-CRA, given bellow.

    Login with PRAN NO.[protected].

    (1) Grievance Logged date 12-March-2018, Resolution date 14-March-2018, Token No. 60067597.

    (2) Grievance Logged date 13-Apr-2018, Resolution date 20-Apr-2018, Token No. 60069961

    (3) Grievance Logged date 23-Apr-2018, Resolution date 23-Apr-2018, Token No. 60070701.

    (4) Grievance Logged date 06-Jun-2018, Resolution date 14-Jun-2018, Token No. 60073356.

    (5) Grievance Logged date 31-Jul-2018, Resolution date 01-Aug-2018, Token No. 60076655.

    (6) Grievance Logged date 03-Aug-2018, Resolution date 21-Aug-2018, Token No. 60076843.

    Kindly do needful for solve my problem ASAP.

    THANKING YOU.
    Verified Support
    Dec 03, 2018
    NSDL e-Governance Infrastructure Customer Care's response
    This has reference to the query/complaint raised at Consumer Forum The concern shared will be analysed and the status will be sent to the email ID. For any other clarification/assistance, you may please call us on our board line number[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
    Dec 04, 2018
    Updated by Jeet Gohel
    Respected Sir,

    I would like to inform you that, your board line number is [protected] in your notification, so please send me your board line number.

    Thanking You.
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      G
      Gokul Upadhyay
      from Delhi, Delhi
      Nov 19, 2018
      Resolved
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      Address: Chandigarh, Punjab

      Hello sir/mam,

      My name is gokul, i had tried to create nps account through internet banking online on date 22/10/2017. Unfortunately the system generated two pran number with some amount.
      1.[protected]Active)- using this.
      2.[protected]Deactivated) i want this deactivated pran amount transfer to my activated pran number or my account no.
      Dec 23, 2018
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Nov 22, 2018
      NSDL e-Governance Infrastructure Customer Care's response
      This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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        P
        Peddin 73
        from Cuddapah, Andhra Pradesh
        Nov 19, 2018
        Resolved
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        Resolved

        Dear Sir,
        I have applied for a new PAN Card in the name of PEDDINTI SANTHOSH which dispatched our address in 06/11/2018. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

        Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

        Applicant Name: PEDDINTI SANTHOSH
        Acknowledgement Number: [protected]
        Date of Application: 05/11/2018
        Mobile NO: [protected]
        +1 photos
        Dec 25, 2018
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Nov 22, 2018
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Santhosh,

        Your PAN card is returned undelivered through Speed Post on 06-Nov-2018 vide AWB No. EA[protected]IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
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          A
          Anumickey
          from Noida, Uttar Pradesh
          Nov 19, 2018
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          Address: 173025
          Website: National Securities Depository Limited (NSDL)

          Sir we are apply for pan card but application not success but money deduction from my account. That time the msg show your money will refund with in 7 working days. Still we did not get the refund of below mention token no. We gave so many times e-mails to your id nsdl [protected]@nsdl.co.in.
          Id reference no.
          Request id :#23406#], request id :#23393#, request id #32277#
          Request for refund deducted amount 24006856, re: request for refund deducted amount, 23714947.
          Token no. :-
          Akil khan 03/01/1997 e-mail id anukash. [protected]@gmail.com dob[protected] addhar no.[protected]
          1. Pan application - token. No. [protected] dated :[protected]:04:31.459 (Payment reference no nsbi[protected]i gaekichw2 transfer to) 2. Pan application - token. No. [protected] dated :[protected]:44:42.27 (Payment reference no nsbi[protected]i gaekhzvb7 transfer to) 3. Pan application - token. No. [protected] dated :[protected]:18:15.01 (Payment reference no nsbi[protected]i gaekhsud8 transfer to)
          4. Pan application - token. No. [protected] dated :[protected]:29:55.73 (By debit card-sbipg nu[protected]nsdlpan mumbai — )
          Token no. :-
          Sadhana begum 01/07/1967, anukash. [protected]@gmail.com dob:-01/07/1967 addhar no.[protected]

          1. Pan application - token. No. [protected] dated :[protected]:43:47.006

          2. Pan application - token. No. [protected] dated[protected]:33:38.278

          3. Pan application - token. No. [protected] dated :[protected]:38:45.683

          We are awaiting last two months
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Dec 11, 2018
          Updated by Anumickey
          Yet did not get the refund .
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            N
            narendranani
            from Bengaluru, Karnataka
            Nov 18, 2018
            Resolved
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            Address: West Godavari, Andhra Pradesh, 534447
            Website: nsdle-governence

            Sir,

            I open an atal pension yojana (Apy) through icici bank and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

            Name: naga narendra kristaparapu
            Pran:[protected]
            Mobile no.[[protected]]
            Email id: [protected]@gmail.com

            Thanking you
            +1 photos
            Dec 21, 2018
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Nov 20, 2018
            NSDL e-Governance Infrastructure Customer Care's response
            This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
            Dec 02, 2018
            Updated by narendranani
            Above Qrery not Resolved i am Still Getting Error 'pran not found in database'.
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              Z
              Zakir gouri
              from Mumbai, Maharashtra
              Nov 18, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra
              Website: www.tin-nsdl.com

              Sir/madam,

              I have applied for new pan card on 17th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

              "thank you for using online facility for pan application.

              If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

              But when i checked my application status today, it was shown "sorry, no record found."

              Please check my application

              Thanking you
              Zakir gouri
              Dec 26, 2018
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Nov 19, 2018
              NSDL e-Governance Infrastructure Customer Care's response
              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                A
                Anitapriya
                from Chennai, Tamil Nadu
                Nov 17, 2018
                Resolved
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                Address: Chennai, Tamil Nadu

                Hi sir/madam,

                I have applied for pan card correction on 17th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked the status, it shows "sorry, no record found."

                Please check my application status. When i will get my corrected pan card.

                Thanking you
                Thipireddy vinod
                Dec 22, 2018
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Nov 19, 2018
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Vinod,

                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                  K
                  Kulwinder Mehal
                  from Ludhiana, Punjab
                  Nov 17, 2018
                  Resolved
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                  Resolved

                  I, kuldeep singh, have applied for the pan card through nsdl online service. Everything was successfully done, even fees was submitted successfully by debit card. But at the end when it comes to aadhaar verification even after entering otp portal shows processing failed and redirected to the homepage. Now as i had already paid the fees but didn't get any response from nsdl about confirmation of pan card application, kindly resolve my issue.
                  Token no. [protected].
                  Dec 22, 2018
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 19, 2018
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Kuldeep,

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                    M
                    maya0611
                    from Hyderabad, Telangana
                    Nov 16, 2018
                    Resolved
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                    Resolved

                    Address: 500034

                    Sir/madam,

                    I have applied for new pan card on 16th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                    "thank you for using online facility for pan application.

                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                    But when i checked my application status today, it was shown "sorry, no record found."

                    Please check my application

                    Thanking you
                    Maya sharma
                    Dec 25, 2018
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 19, 2018
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Maya,

                    Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                      R
                      Rudra Nandan Mishra
                      from Indore, Madhya Pradesh
                      Nov 16, 2018
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                      Address: Puri, Odisha, 752012
                      Website: panchayati raj

                      Dear sir

                      With due respect i Rudranandan mishra, s/o- Manoranjan Mishra, from Arol, Rua, Chandanpur, Puri, Odisha, 752012, sorrowly saying that in our panchayat (pratapramachandra pur) less work done as compare to panchayat activity plan report since last 5 years..it clearly indicating a big scam with govt fund.

                      So please requesting you to have look in it and take needful action.

                      Rudra Nandan Mishra

                      [protected]
                      +1 photos
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Nov 16, 2018
                      Updated by Rudra Nandan Mishra
                      Dear sir

                      With due respect i Rudranandan mishra, s/o- Manoranjan Mishra, from Arol, Rua, Chandanpur, Puri, Odisha, 752012, sorrowly saying that in our panchayat (pratapramachandra pur) less work done as compare to panchayat activity plan report since last 5 years..it clearly indicating a big scam with govt fund.

                      So please requesting you to have look in it and take needful action.

                      Rudra Nandan Mishra

                      [protected]
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                        V
                        Virendra Sarathe
                        from Indore, Madhya Pradesh
                        Nov 14, 2018
                        Resolved
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                        Resolved

                        Address: 462003

                        Sir,

                        I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

                        Name:virendra sarathe
                        Mobile no.[protected]
                        Email id:sarathe. [protected]@gmail.com

                        Thanking you
                        Dec 17, 2018
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 16, 2018
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Virendra,

                        This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                          Q
                          Queen World
                          from Chennai, Tamil Nadu
                          Nov 12, 2018
                          Resolved
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                          Resolved

                          did not receive the otp for esign for pan last stage.

                          Address: Kanchipuram, Tamil Nadu, 603201
                          Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                          I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through net-banking on 10.11.2018. But i haven't received the otp at last verification step.
                          Please suggest what should i do as payment already deducted to my account.

                          Token number : [protected]
                          E-mail : [protected]@gmail.com
                          Phone no : [protected]/[protected]...
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                          U
                          Udv Prasad
                          from Guntur, Andhra Pradesh
                          Nov 12, 2018
                          Resolved
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                          Resolved

                          I had applied for pan on this portal.. My application was not processed due to not fulfilling the e-kyc.. But paid for it amounting 106. 90. Not once twice on the same day that was 29/09/2018. My temporary token numbers are [protected] and the other is [protected]. I was informed that the fee will be refunded within seven working days.. But not yet.. Kindly make it refunded soon.
                          Dec 17, 2018
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 14, 2018
                          NSDL e-Governance Infrastructure Customer Care's response
                          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                          I have mistakenly applied Physical pan card instead of E-pan. Please refund me the money. My acknowledgement no. is [protected]
                          NSDL e-Governance Infrastructure Customer Care's response, Dec 4, 2018
                          Verified Support
                          Your PAN card has been dispatched on 10-Nov-2018 by Speed Post vide airway bill no. EA570616190IN
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                            V
                            VivekChaudhary
                            from Gurgaon, Haryana
                            Nov 12, 2018
                            Resolved
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                            Resolved

                            I have registered in apy several months ago. Now, 212.00 is deducted from my account every month but not able to check my contribution. Actually, i have got a mail in which i got the pran number but via this pran number not able to log in. When i try to reset my password it gives me an error "pran not found in database". Pls, solve this issue asap.
                            Dec 21, 2018
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 14, 2018
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Sir/Madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                              S
                              Sanjana Kavilkar
                              from Mumbai, Maharashtra
                              Nov 12, 2018
                              Resolved
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                              Resolved

                              Hi,

                              I have done online application on 1st of november 2018, on 3rd morning at 1:52 am i received mail stating certain discrepancy (Proof of name change) at 7:39 am on 3rd nov 2018 i gave proof of name change i. E marriage certificate and every alternate day i keep on following up for my application status customer representative service for nsdl are so pathetic, first of all they dont know how to talk with applicant, today i spoke to ms shraddha im unbale to recall her surname but kindly check call recording at 10:06 am on 12th nov 2018, a representative she was so arrogant over call unable to deliver proper response for my query, and i think purposely this harrasement is happening.

                              My ack no : [protected]
                              Kindly look into matter and revert asap

                              Harressed applicant,
                              Sanjana kavilkar
                              Dec 15, 2018
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 13, 2018
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Sanjana,

                              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                              Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime.

                              Receiving above error while trying to finish registration.

                              Please unlock my ack number 11648000.

                              Complaint token number with CRA 10410885.

                              Thanks
                              Arun H
                              NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2018
                              Verified Support
                              This has reference to the query/grievance raised at Consumer Complaints. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or toll free number 1800 222 080(using your TPIN) or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                R
                                RahulGiri07
                                from Mumbai, Maharashtra
                                Nov 11, 2018
                                Resolved
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                                Resolved

                                I have applied for pan card thorugh www.onlineservices.nsdl.com but my ekyc was not completed and
                                (Since not able to send otp. You cannot proceed with e-sign. Kindly proceed with generating physical application and sent the application to the mentioned address in next page
                                ) this message poped up my token number is [protected].
                                I didn't received my refund.
                                +1 photos
                                Dec 26, 2018
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 13, 2018
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Rahul,

                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                I have opened an nps tier-2 account from the canara bank. But I am not able to login. I tried clicking on forgot password as well but I am getting the error "PRAN not found in database" always.

                                Can you please look into the issue?

                                Below are my details:
                                PRAN[protected]
                                EMAIL - [protected]@gmail.com

                                Thanks & Regards,
                                Akash Chopra
                                NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2018
                                Verified Support
                                This has reference to the query/grievance raised at Consumer Complaints. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                  K
                                  kunal_m
                                  from Bholath, Punjab
                                  Nov 11, 2018
                                  Resolved
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                                  Resolved

                                  Address: Ludhiana, Punjab, 141116

                                  Dear sir/mam, i applied for my pan application yesterday and i used e-kyc method to create pan application. Aadhar card is successfully authenticated and payment of 106 inr is successfully. But i am not able to track my pan status and getting the error "sorry, no records found". Below is my acknowledgment number "[protected]". Please help me to solve this.

                                  Thanks.
                                  Dec 17, 2018
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 13, 2018
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Kunal,

                                  Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                                    V
                                    Viju1983
                                    from Bengaluru, Karnataka
                                    Nov 9, 2018
                                    Resolved
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                                    Hi,

                                    I just applied for PAN card through your website for my mother and below is the token ID:
                                    [protected]

                                    Name: Vani Desai

                                    Below site -
                                    https://resident.uidai.gov.in/web/resident/vidgeneration

                                    can't be reached.

                                    16 digit VID is not getting generated and seems this is important before I apply for e-KYC.

                                    Please either resolve this or refund the money.
                                    Let me know if you need any other info.

                                    with regards,
                                    Vijay
                                    Dec 14, 2018
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 13, 2018
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Vijay,

                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                                      A
                                      Akash Borkar
                                      from Akot, Maharashtra
                                      Nov 9, 2018
                                      Resolved
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                                      Address: Nagpur, Maharashtra, 440027

                                      Dear sir,

                                      I have applied for a new pan card in the name of nirmala lute which dispatched our address in august 2018. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                                      Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                                      Applicant name: nirmala lute
                                      Acknowledgement number: n-[protected]
                                      Date of application: 09/11/2018
                                      Mobile no: +91-[protected]
                                      Dec 14, 2018
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 13, 2018
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Akash,

                                      Kindly provide us your proper 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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