Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Mar 19, 2024
Complaints 5288
Resolved
3570
Unresolved
1718
Quick Links
Statistics
Share
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NSDL e-Governance Infrastructure
Customer Service Contacts

NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
455
316
+91 22 2499 4200
455
316
+91 20 2721 8080
222
196

View more phone numbers

Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

View more phone numbers

NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 113

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
junaid889257
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

still pan number not allotted

Address:560045
Website:tin.tin.nsdl.com

Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
I abdul jabbar i have applied pan card for first time. I need pan card urgently so i request income tax department to issued my pan card and number as soon as possible.
My acknowledgement no :[protected]
Submission date: 27/09/2018
Its almost 40 days still pan no not allotted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AruNeeru
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of my pan card

Dear sir,

I have applied for a new pan card as the correction of name as narbhesh tomar, my pan card no is ardpt5110g under acknowledgement no[protected]. I could not receive the pan card till date. Therefore you are requested to send my corrected pan card on my address as given below :-

Narbhesh tomar d/o shri mohan singh
Address : c/o shri chhitar singh tomar
Village + post - avairani
Tehsil...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santosh Nadgouda
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found for apy

Address:Belgaum, Karnataka, 590001
Website:Atal pension yojana

Open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: santosh nadgouda
Pran:[protected]
Mobile no.[protected]
Email id: santosh. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sashesh Singh
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl showing "no record found" when i entered my acknowledgement number - 881052252600461

Sir/madam,

I have applied for the reprint of pan card on 4th nov2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Pawankhumar
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in database - error in nsdl while online registration

Address:Visakhapatnam, Andhra Pradesh, 531011

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: chebrolu pavan kumar
Pran:[protected]
Mobile no.[protected]
Email id: pawankhumar....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhumika Lohar
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card fee not refunded yet

Address:Udaipur, Rajasthan

I used nsdl website few days ago to create my pan card number. Temporary token number given by them was [protected]. I used e-kyc option for my aadhar verification. I have paid an amount of 106.90 using my debit card. My balance was deducted from the bank on 25/10/2018 but aadhar card verification was not completed due to not receiving the otp on the registered aadhar card mobile number. But now when i'm checking the status, it is showing"...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sankara lingam
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran account -unlock

I am S.Sankara lingam, My PRAN Card No.[protected] . I forgot my Password then I entered five times wrong Password, so my Account has been locked. So Please send me New Password to the below email-id & unlock my Account as soon as possible or reply me how can I unlock my Account. My e-mail Id- [protected]@gmail.com.

Thanking You,

Yours Faithfully,
S.Sankara lingam,
PRAN Card No.[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ArjithJey
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my pan application status shows no record found

Sir/madam,

I have applied for change pan card data on 1st november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramchandra Tada Pundlota
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i did not get my pran no. on my mobile by sms.

Address:Tonk, Rajasthan

Sir
I request to you that please sir i have an urgent work so i want my pran no.
Kindly snd me my pran no. By sms
Name-ram chandra tada
Employ id-rjto[protected]
Aadhar[protected]
So sir plz send my pran no. By sms on my mobile no.[protected]
It is very urgent... And i have it necessary it...
Kindly send me my pran number by sms... Before the kit....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
matash
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card status

It has been 2 weeks since i submitted my pan card application but the status on nsdl website is "your application is under process at nsdl - tin facilitation center. You may contact tin fc [protected] where the application was submitted by you".
I was assured by tin fc that i would receive my e-pan card in 7-8 days.
I have to submit my pan card details to my employer within the next week or i will have to face dire consequencesbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Azzar Hameed
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in the database

Team,

My pran number is[protected]. I have opted for attal pension yojana (Apy). When i try to login in the nsdl portal i am getting 'pran not found in tee databse'. Kindly help me to get it resolved.

Also i haven't recevied the hard copy of the pran card

My mobile number is [protected]
Email azzarhameed. [protected]@yahoo.com
Pran :[protected]

Regards,
Azzar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tanvi anand959
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-sign/e-kyc applied pan application status shows no record found from nsdl

Address:121006

Sir/madam,

I have applied for new pan card on 30th october, 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
micheal livingston
from Sangareddi, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sorry, no record found. pan card issue

Recently i, applied for a pan card myself (Individual) through nsdl website and i was happy that i got a mail after completing all the process, saying that there is no need for physical hardcopies as it is e-kyc. But now when i try to check my status i am unable to get the status and i am getting a message saying that sorry, no record found. I will be very grateful if the issue will be resolved as soon as possible and if i get my pan number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhiroop Saha
from Palackattumala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card application - status cannot be tracked

Address:Thiruvananthapuram, Kerala
Website:tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

I submitted my pan card application form online, and received an acknowledgement number for the same ([protected]). However, when i tracked the status of my application, it says 'sorry, no record found'. What is this absolute sham?
I have completed the entire procedure duly and have received a copy of my application form, which was sent upon completion of the application process. Kindly rectify the error as soon as possible since...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amrish reddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

esign/kyc verified pan application status shows no record found

Address:Nalgonda, Andhra Pradesh, 508126

Sir/madam,

I have applied for name pan card on 29th october 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shweta Maru
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

updated pan card not received yet

Address:Pune, Maharashtra, 411057

I have requested for the change in my pan card details one month back i. E. On 26 sept 2018, but i haven't recieved it yet. I tracked it online but the status is "under process with income tax department" from last 20 days. When i contacted the nsdl team over the phone they told me that now the application is not there in there hand.
Even we sent an email to nsdl but didnt got any response till now.
Please check this issue and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhir Prajapati
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure your request cannot be processed, please try after sometime

Address:Mehsana, Gujarat, 380001
Website:NSDL

I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option. From drop down i selected c-dac.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 3 days. I am not able to proceed further.

My token...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanfeez
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

''sorry no record found'' for pan card status

Sir/madam,

I have applied for new pan card on 25 october 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mini90
from Chennai, Tamil Nadu
Apr 4, 2023
This thread was updated on Apr 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps-password creation - unauthorized user

I have newly registered with e-nps and allotted with pran[[protected]]. I have also completed by first subscription and completed e-sign verification with aadhar. But when i try to login to website with pran to set my i-pin for the first time i am getting the error - unauthorized user.

Have lodged into grievance cell (No#:[protected]

Could you elapse check and fix the i-pin issue so that i can login to my account...
Helpful
46 other people found this review helpful
46 found this helpful
7 Comments
Report
Copy
G
Gaulfred
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card application fee refund

Address:793015
Website:[email protected]

Subject : request for pan card application fee's refund

Name : pynbhalang mukhim,
Father's name : thran mynsong,
Token no.[protected],
Date of birth : 01/11/1991,
Acknowledgement no.[protected],
Date applied : 17/12/2016

Address : 45, umtong, mawkynrew, east khasi hills,
Pin : 793015, meghalaya, india

Thanking you in anticipation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy