NSDL e-Governance Infrastructure Complaints & Reviews

I had applied for a new pan card online with nsdl website through ekyc. I paid rs 106.90 through debit card. But the application failed and showed the following message:

"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days."

My token no. Is [protected].

I haven't received any refund. Please look into this matter and refund my money back.

I have applied for a new pan in 2017 and not received acknowledgement number. After sometime i have received a massage on my mobile "your pan is dispatched by courier. I wait some days and again i check my pan status on nsdl, i found my pan was delivered. But i have to say i have not received my pan card till date. My name is trannum parveen, father name is baitullah, date of birth is 25/10/1992. Sir, you are requested to please send my pan card.

I would like to inform you that, i have two pran card.

[protected]with nps lite.

[protected]with atap pention
Yojana,

I would like to request you that, please close my newly allotted pran card no.[protected], and then migrate my pran card no.[protected] into apy.

When i open my apy account in my bank i am also submitted apy migration form alongwith copy of the pran card. Thenafter so many time i visit to my bank for this query, but they can not solve query till date.

So, i would like to request you that, please do needful for this query.

Hello sir/mam,

My name is gokul, i had tried to create nps account through internet banking online on date 22/10/2017. Unfortunately the system generated two pran number with some amount.
1.[protected]Active)- using this.
2.[protected]Deactivated) i want this deactivated pran amount transfer to my activated pran number or my account no.

Dear Sir,
I have applied for a new PAN Card in the name of PEDDINTI SANTHOSH which dispatched our address in 06/11/2018. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: PEDDINTI SANTHOSH
Acknowledgement Number: [protected]
Date of Application: 05/11/2018
Mobile NO: [protected]

Sir we are apply for pan card but application not success but money deduction from my account. That time the msg show your money will refund with in 7 working days. Still we did not get the refund of below mention token no. We gave so many times e-mails to your id nsdl [protected]@nsdl.co.in.
Id reference no.
Request id :#23406#], request id :#23393#, request id #32277#
Request for refund deducted amount 24006856, re: request for refund deducted amount, 23714947.
Token no. :-
Akil khan 03/01/1997 e-mail id anukash. [protected]@gmail.com dob[protected] addhar no.[protected]
1. Pan application - token. No. [protected] dated :[protected]:04:31.459 (Payment reference no nsbi[protected]i gaekichw2 transfer to) 2. Pan application - token. No. [protected] dated :[protected]:44:42.27 (Payment reference no nsbi[protected]i gaekhzvb7 transfer to) 3. Pan application - token. No. [protected] dated :[protected]:18:15.01 (Payment reference no nsbi[protected]i gaekhsud8 transfer to)
4. Pan application - token. No. [protected] dated :[protected]:29:55.73 (By debit card-sbipg nu[protected]nsdlpan mumbai — )
Token no. :-
Sadhana begum 01/07/1967, anukash. [protected]@gmail.com dob:-01/07/1967 addhar no.[protected]

1. Pan application - token. No. [protected] dated :[protected]:43:47.006

2. Pan application - token. No. [protected] dated[protected]:33:38.278

3. Pan application - token. No. [protected] dated :[protected]:38:45.683

We are awaiting last two months

Sir,

I open an atal pension yojana (Apy) through icici bank and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: naga narendra kristaparapu
Pran:[protected]
Mobile no.[[protected]]
Email id: [protected]@gmail.com

Thanking you

Sir/madam,

I have applied for new pan card on 17th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Zakir gouri

Hi sir/madam,

I have applied for pan card correction on 17th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked the status, it shows "sorry, no record found."

Please check my application status. When i will get my corrected pan card.

Thanking you
Thipireddy vinod

I, kuldeep singh, have applied for the pan card through nsdl online service. Everything was successfully done, even fees was submitted successfully by debit card. But at the end when it comes to aadhaar verification even after entering otp portal shows processing failed and redirected to the homepage. Now as i had already paid the fees but didn't get any response from nsdl about confirmation of pan card application, kindly resolve my issue.
Token no. [protected].

Sir/madam,

I have applied for new pan card on 16th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Maya sharma

Dear sir

With due respect i Rudranandan mishra, s/o- Manoranjan Mishra, from Arol, Rua, Chandanpur, Puri, Odisha, 752012, sorrowly saying that in our panchayat (pratapramachandra pur) less work done as compare to panchayat activity plan report since last 5 years..it clearly indicating a big scam with govt fund.

So please requesting you to have look in it and take needful action.

Rudra Nandan Mishra

[protected]

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name:virendra sarathe
Mobile no.[protected]
Email id:sarathe. [protected]@gmail.com

Thanking you

I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through net-banking on 10.11.2018. But i haven't received the otp at last verification step.
Please suggest what should i do as payment already deducted to my account.

Token number : [protected]
E-mail : [protected]@gmail.com
Phone no : [protected]/[protected]...

I had applied for pan on this portal.. My application was not processed due to not fulfilling the e-kyc.. But paid for it amounting 106. 90. Not once twice on the same day that was 29/09/2018. My temporary token numbers are [protected] and the other is [protected]. I was informed that the fee will be refunded within seven working days.. But not yet.. Kindly make it refunded soon.

I have registered in apy several months ago. Now, 212.00 is deducted from my account every month but not able to check my contribution. Actually, i have got a mail in which i got the pran number but via this pran number not able to log in. When i try to reset my password it gives me an error "pran not found in database". Pls, solve this issue asap.

Hi,

I have done online application on 1st of november 2018, on 3rd morning at 1:52 am i received mail stating certain discrepancy (Proof of name change) at 7:39 am on 3rd nov 2018 i gave proof of name change i. E marriage certificate and every alternate day i keep on following up for my application status customer representative service for nsdl are so pathetic, first of all they dont know how to talk with applicant, today i spoke to ms shraddha im unbale to recall her surname but kindly check call recording at 10:06 am on 12th nov 2018, a representative she was so arrogant over call unable to deliver proper response for my query, and i think purposely this harrasement is happening.

My ack no : [protected]
Kindly look into matter and revert asap

Harressed applicant,
Sanjana kavilkar

I have applied for pan card thorugh www.onlineservices.nsdl.com but my ekyc was not completed and
(Since not able to send otp. You cannot proceed with e-sign. Kindly proceed with generating physical application and sent the application to the mentioned address in next page
) this message poped up my token number is [protected].
I didn't received my refund.

Dear sir/mam, i applied for my pan application yesterday and i used e-kyc method to create pan application. Aadhar card is successfully authenticated and payment of 106 inr is successfully. But i am not able to track my pan status and getting the error "sorry, no records found". Below is my acknowledgment number "[protected]". Please help me to solve this.

Thanks.

Hi,

I just applied for PAN card through your website for my mother and below is the token ID:
[protected]

Name: Vani Desai

Below site -
https://resident.uidai.gov.in/web/resident/vidgeneration

can't be reached.

16 digit VID is not getting generated and seems this is important before I apply for e-KYC.

Please either resolve this or refund the money.
Let me know if you need any other info.

with regards,
Vijay