Sir/madam,
Acknowledgement n - [protected]
I have applied for new pan card on 24th december 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.
"thank you for using online facility for pan application.
If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
But when i checked my application status today, it was shown "sorry, no record found."
Please check my application
Thanking you
Rajesh morupuri
Jan 29, 2019
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2018
NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted .
Verified Support
Dec 28, 2018
NSDL e-Governance Infrastructure Customer Care's response Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in