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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Mar 30, 2024
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NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 112

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J
Jeet Gohel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

two pran card

Address:Rajkot, Gujarat, 360001

I would like to inform you that, i have two pran card.

[protected]with nps lite.

[protected]with atap pention
Yojana,

I would like to request you that, please close my newly allotted pran card no.[protected], and then migrate my pran card no.[protected] into apy.

When i open my apy account in my bank i am also submitted apy migration form alongwith copy...
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G
Gokul Upadhyay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfer money from inactive pran no

Address:Chandigarh, Punjab

Hello sir/mam,

My name is gokul, i had tried to create nps account through internet banking online on date 22/10/2017. Unfortunately the system generated two pran number with some amount.
1.[protected]Active)- using this.
2.[protected]Deactivated) i want this deactivated pran amount transfer to my activated pran number or my account no....
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P
Peddin 73
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card redispatch

Dear Sir,
I have applied for a new PAN Card in the name of PEDDINTI SANTHOSH which dispatched our address in 06/11/2018. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card...
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A
Anumickey
from Noida, Uttar Pradesh
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refund did not get back to my account

Address:173025
Website:National Securities Depository Limited (NSDL)

Sir we are apply for pan card but application not success but money deduction from my account. That time the msg show your money will refund with in 7 working days. Still we did not get the refund of below mention token no. We gave so many times e-mails to your id nsdl [protected]@nsdl.co.in.
Id reference no.
Request id :#23406#], request id :#23393#, request id #32277#
Request for refund deducted amount 24006856, re: request...
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N
narendranani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"pran not found" in database

Address:West Godavari, Andhra Pradesh, 534447
Website:nsdle-governence

Sir,

I open an atal pension yojana (Apy) through icici bank and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: naga narendra kristaparapu
Pran:[protected]
Mobile no.[[protected]]br...
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Z
Zakir gouri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no records found in application status

Address:Mumbai City, Maharashtra
Website:www.tin-nsdl.com

Sir/madam,

I have applied for new pan card on 17th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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A
Anitapriya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online pan correction status

Address:Chennai, Tamil Nadu

Hi sir/madam,

I have applied for pan card correction on 17th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."br...
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K
Kulwinder Mehal
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure of aadhaar verification by otp

I, kuldeep singh, have applied for the pan card through nsdl online service. Everything was successfully done, even fees was submitted successfully by debit card. But at the end when it comes to aadhaar verification even after entering otp portal shows processing failed and redirected to the homepage. Now as i had already paid the fees but didn't get any response from nsdl about confirmation of pan card application, kindly resolve my issue.br...
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M
maya0611
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card status online application

Address:500034

Sir/madam,

I have applied for new pan card on 16th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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R
Rudra Nandan Mishra
from Indore, Madhya Pradesh
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panchayat activity scam

Address:Puri, Odisha, 752012
Website:panchayati raj

Dear sir

With due respect i Rudranandan mishra, s/o- Manoranjan Mishra, from Arol, Rua, Chandanpur, Puri, Odisha, 752012, sorrowly saying that in our panchayat (pratapramachandra pur) less work done as compare to panchayat activity plan report since last 5 years..it clearly indicating a big scam with govt fund.

So please requesting you to have look in it and take needful action.

Rudra Nandan Mishrabr...
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V
Virendra Sarathe
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps pran not in database

Address:462003

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name:virendra sarathe
Mobile no.[protected]
Email id:sarathe. [protected]@gmail.com

Thanking...
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Q
Queen World
from Chennai, Tamil Nadu
Nov 3, 2022
This thread was updated on Nov 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not receive the otp for esign for pan last stage.

Address:Kanchipuram, Tamil Nadu, 603201
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through net-banking on 10.11.2018. But i haven't received the otp at last verification step.
Please suggest what should i do as payment already deducted to my account.

Token number : [protected]
E-mail : [protected]@gmail.com
Phone no : [protected]/[protected]...
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U
Udv Prasad
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan fee refund

I had applied for pan on this portal.. My application was not processed due to not fulfilling the e-kyc.. But paid for it amounting 106. 90. Not once twice on the same day that was 29/09/2018. My temporary token numbers are [protected] and the other is [protected]. I was informed that the fee will be refunded within seven working days.. But not yet.. Kindly make it refunded soon....
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V
VivekChaudhary
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apy login issue

I have registered in apy several months ago. Now, 212.00 is deducted from my account every month but not able to check my contribution. Actually, i have got a mail in which i got the pran number but via this pran number not able to log in. When i try to reset my password it gives me an error "pran not found in database". Pls, solve this issue asap....
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S
Sanjana Kavilkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl service

Hi,

I have done online application on 1st of november 2018, on 3rd morning at 1:52 am i received mail stating certain discrepancy (Proof of name change) at 7:39 am on 3rd nov 2018 i gave proof of name change i. E marriage certificate and every alternate day i keep on following up for my application status customer representative service for nsdl are so pathetic, first of all they dont know how to talk with applicant, today...
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R
RahulGiri07
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money for pan

I have applied for pan card thorugh www.onlineservices.nsdl.com but my ekyc was not completed and
(Since not able to send otp. You cannot proceed with e-sign. Kindly proceed with generating physical application and sent the application to the mentioned address in next page
) this message poped up my token number is [protected].
I didn't received my refund....
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K
kunal_m
from Bholath, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sorry, no records found

Address:Ludhiana, Punjab, 141116

Dear sir/mam, i applied for my pan application yesterday and i used e-kyc method to create pan application. Aadhar card is successfully authenticated and payment of 106 inr is successfully. But i am not able to track my pan status and getting the error "sorry, no records found". Below is my acknowledgment number "[protected]". Please help me to solve this.

Thanks....
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V
Viju1983
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card amount deducted, but 16 digit vid not getting generated

Hi,

I just applied for PAN card through your website for my mother and below is the token ID:
[protected]

Name: Vani Desai

Below site -
https://resident.uidai.gov.in/web/resident/vidgeneration

can't be reached.

16 digit VID is not getting generated and seems this is important before I apply for e-KYC.

Please either resolve this or refund...
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A
Akash Borkar
from Akot, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redispatch pan card

Address:Nagpur, Maharashtra, 440027

Dear sir,

I have applied for a new pan card in the name of nirmala lute which dispatched our address in august 2018. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan...
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M
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure enps - account opening issue - pran not found in database

Address:Chennai, Tamil Nadu, 600096
Website:NSDL

Dear sir/madam,

I open a national pension scheme account. I am individual subscriber of tier i account - i have used aadhar registration process.
I have also paid initial amount in that account.

I received pran number through sms & email about successful completion of account opening process.

When i try to view my profile and tried to reset my password using pran, it is showing "pran...
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