NSDL e-Governance Infrastructure Complaints & Reviews

I have applied for new pan card on 3rd december 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Mrigank shekhar mishra

Respected Sir,

My PRAN number is[protected], I have registered my APY(APY1519416)
I want to change my mobile number and have submitted many complaints and tried calling customer care[protected],[protected], bank as well but no response and misguided. please, kindly guide me.
My email ID : [protected]@gmail.com
I want to change my previous mobile number from [protected] to new mobile number : [protected].

Sir/madam,

I have applied for a duplicate pan card on 2nd December 2018 through e-sign document submission mode. I have got my acknowledgement number ([protected]).
On completion of the process I received message like below.

"Thank you for using online facility for pan application."
and I received the receipt for the online payment too.

"If you have digitally signed your application using esign then there is no need to forward physical documents."

But when i checked my application status today, it was showing "Sorry, no record found."

Please check my application, as there is no clarity here.

Thank you
Regards
Bhagyashree

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: gopinath
Pran:[protected]
Mobile gopinath
Email id: [protected]@gmail.com

Thanking you

Sir/madam,

I have applied for new pan card on 1th december 20178 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status, it was shown "sorry, no record found."

Please check my application as soon as possible

Thanking you
Elavarasan

I have submitted pan data correction request online with all required e-sign verification. But now its showing no record founds when i try to track my application with below acknowledge number.

[protected]

As i completed e-sign it says that no physical documents required, i hope it should be processed as all payments has bee made with online bill desk

Respected sir,

I would like to inform you that, i am corresponding with nsdl-cra for merge my both pran card, from more than last six month. But my problem can not solve till date.

Please find my correspondence detail with nsdl-cra, given bellow.

Login with pran no.[protected].

(1) grievance logged date 12-march-2018, resolution date 14-march-2018, token no. 60067597.

(2) grievance logged date 13-apr-2018, resolution date 20-apr-2018, token no. 60069961

(3) grievance logged date 23-apr-2018, resolution date 23-apr-2018, token no. 60070701.

(4) grievance logged date 06-jun-2018, resolution date 14-jun-2018, token no. 60073356.

(5) grievance logged date 31-jul-2018, resolution date 01-aug-2018, token no. 60076655.

(6) grievance logged date 03-aug-2018, resolution date 21-aug-2018, token no. 60076843.

Kindly do needful for solve my problem asap.

Thanking you.

Hi

I open an nps account on november 28 2018 and made contribution as well. But i am unable to link adhaar to the account as whenever i try to login system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or link my adhaar.

Pran number:[protected]
Name: ankit gupta
Email id: [protected]@yahoo.co.in
Phone: [protected]

Sir,
My epran is[protected] and i opened it thro' e services of nsdl during 2017-18. I made my tier i and tier ii contributions.
Akso i got my epran card.
As i want to contribute for 2018-19 i accessed my account.
It showed frozen tier - i and tier - ii under activated condn. I was unable to succeed in my payment.
I tried with e services for my ekyc submission for the past 15 days ; and it does not allow me to make it. I don't know how to proceed as i don't have any pop-op services in my place. Sir.. Please help me in this regard at the earliest and send me feedback to my linked mobile number please.

Hello,

I have applied for a new pan card on 27th november 2018 through e-sign mode. I have got my acknowledgement number - [protected].

When i checked my application status it says 'no record found'.

May is know the reason why this is the message i am getting? And when will i able to check the status of my application?

Please do check my application.

Thankyou.

Dear NSDL,

I have applied for PAN Correction using e-KYC Method. It has been more than 24 hours but still the status on the website https://tin.tin.nsdl.com/pantan/StatusTrack.html
shows "Sorry ! No Record Found"

Can you please confirm if the PAN Application is accepted or not. Or Do I need to send the Physical Copies for the application.

ACKNOWLEDGEMENT NUMBER : N-[protected]

I use nsdl website to create a new pan card of my brother. I received temporary token. I use e-kyc option for her aadhar verification. I have paid an amount of rs.107.00 using my debit card. My balance was deducted from the bank on 24/08/2018 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days. Please help for this

Dear sir,
I have applied for a new pan card in the name of ajith kumar m which dispatched our address in october 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.
Ajith kumar m
Contact no:[protected]

Sir/madam,

I have applied for new pan card on 25th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Jotsana Sasi

I have applied for changes in pan card on 25th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]) but if i check the status for this than reply:- "no record found".
I have also paid rs. 106.90₹ with debit card. On completion of the process i have received mail like this:-

[ dear sir/madam,

We thank you for using online pan application service of nsdl e-governance infrastructure limited. Details of your application are as under:

Acknowledgement number

[protected]

Name

Null

Father's name

Null

Date of birth/incorporation

Null

Payment details*

Null

*demand draft shall be drawn in the name of "nsdl-pan" and should be payable at mumbai

The password for opening the pdf file is date of birth/incorporation in ddmmyyyy format.

If application made using e-sign mode - then there is no need to forward physical documents.

If application made using physical mode - then please send duly signed and photos affixed acknowledgement receipt (Attached herewith) along with prescribed supporting documents (Indicating your name null as mentioned in application) and demand draft (If applicable) at the address given below:

Nsdl
Technology, trust & reach
Nsdl e-governance infrastructure limited (Cin u72900mh1995plc095642)
1st floor, times tower, kamala mills compound, senapati bapat marg, lower parel, mumbai - 400 013

For status of your application, please click here or sms nsdlpan [protected] to 57575

Caution:- income tax department does not send e-mails regarding refunds and does not seek any taxpayer information like user name, password, details of atm, bank accounts, credit cards, etc. Taxpayers are advised not to part with such information on the basis of emails. ]

Please solve my problem.

Sir/madam,

I have applied for new pan card today through e-sign/e-kyc mode.I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Vikash yadav

Dear sir,
I have subscribed apy through net banking and holding pran no[protected], with monthly contribution of rs.1318, from july 18, but when i am going to open in portal showing invalid pran,

Hence please resolved it or provide user id & password on my registered email id or suggest me what i have to do.

With regards

Manoj singh gusain...

I have applied for the pan card and completed all the steps including payment but i haven't received any email for the same.
I am unable to access the status of my pan card as i have no token number or i'd to track it.
I am trying to generate a new token using the 'resent token" option but it's not functioning. I am trying to click on the button but it's not active.
I have no clue as to how i am supposed to track the details for the card.
Please help me.

Thanking you in anticipation.

I am a government employee and i have account on tire i - on nsdl central record keeping agency.
My user id =[protected] but due to some wrong attempts my password is not working and i have tried resetting my password through forgot password link but i am not getting any otp, therefore my account has been locked.
Kindly plz give me a another new password and unlock my account so that i can see my account summery.
I will be very thankful to you
Regards
Harmeet kaur.
Email id - [protected]@yahoo.com

I had applied for a new pan card online with nsdl website through ekyc. I paid rs 106.90 through debit card. But the application failed and showed the following message:

"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days."

My token no. Is [protected].

I haven't received any refund. Please look into this matter and refund my money back.