NSDL e-Governance Infrastructure Complaints & Reviews

Address: Chennai, Tamil Nadu, 600061

Hi,

I have made payment of rs.5000 for the nps tier i account on 18th jan 2019 and acknowledgment number is 12891609.
Contribution receipt number is[protected].

It has been more than 3 weeks, my contribution is still not reflecting in tier i account.

Even i have raised grievance against nps trust on 1st feb 19 token no:10440263, there has been no response from nps.

This incident is causing lot of mental agony and preventing me from doing further investment in nps.

Please check and resolve this issue at the earliest.

Mar 21, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised at â€œConsumer Forumâ€Â The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: 400078

Hi,

I submitted NPS registration form and I was given a PRAN number after the payment.

When I tried to login via that Pran it is giving me PRAN not found in the database.

PRAN[protected]

Can you please let me know the next steps to help me login into the portal so that i can see the details of my NPS submissions and further payments.

Acknowledgement Number 11759106

Also who will provide the password for first time login into the portal. I didn't received any mail/ message on my mobile for the same.

Mar 24, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€Â. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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My acknowledgement id[protected]
Date of acknowledgement - 12/02/2019

I have been trying to continue registration for nps after generation of acknowledgement number however it is not getting past the 'contact details' step.in the correspondence address section, the 'state' box gets autofilled when i enter the pincode but disappears when i click 'save and proceed' and the screen keeps buffering indefinitely.

Mar 22, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 110053

Dear Sir,
I have applied for a new PAN Card in the name of Kanchan Devi which dispatched our address in February 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Kanchan Devi
Acknowledgement Number: Dear Sir,
I have applied for a new PAN Card in the name of Shivam Shah which dispatched our address in February 2017. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Kanchan Devi
Acknowledgement Number:[protected]
Date of Application: 21 January 2019
Mobile NO:[protected]

Apr 13, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Feb 12, 2019

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OtherNSDL e-Governance Infrastructure kindly resend my pan card to same address
Nsdl E-Governance Infrastructure — kindly resend my pan card to same address

1 Review
An Anu vebh on Feb 12, 2019
Mark as Resolved

Dear Sir,
I have applied for a new PAN Card in the name of Kanchan Devi which dispatched our address in February 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Kanchan Devi
Acknowledgement Number:[protected]
Date of Application: 21 January 2019
Mobile NO:[protected]

Verified Support

Feb 14, 2019

NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.

Verified Support

Mar 11, 2019

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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My mother has a nps account (Pran[protected] which has now come for exit. She received her claim id through letter dated 10.09.18 from nps-cra. I am attempting to submit a withdrawal request online but the nsdl website says pran details are not found in the database. I also tried to lodge a grievance in their website but i got another error asking me to enter a valid pran.

The details of the nps account is as follows:
Pran:[protected]
Subcribername: tranquabar doarairaj neela devi

Mar 24, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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I am working in Community Services Deptt. of Municipality Corporation of Delhi. I have not received my PRAN Card whereas I had applied onn 8/6/2018 vide acknowledgement No.[protected] Subscriber name Meena PAO Regn. No.2028320 dated 8th June, 2018 but till now neither I have received nor my PAO my PRAN Card from NSDL so we are facing great problem for its activation. My NPS No.[protected] PRAN No. 99MAP2903 date of birth 29/03/1975 Please provide the PRAN Card along with User ID and Pass word etc at the earliest. I shall be highly thankful to you

Mar 24, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Pune, Maharashtra, 411018

Myself kedar makarand ambekar, registration no 11752110 dated 9 feb19.
Duirng payment on gateway my net account got disconnected and payment failed.
I m continuously getting this message to complete pending registration

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Please support to retry as earliest as possible.

Mar 16, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sir/Madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 431115

Sir i am vikram pawar from maharashtra i applied for post of havildar (Clerk) in our department my application no is ar-2019/152313. But problem is my typing paper conducted on dated 7 feb 2019. And travelling duration from maharashtra to jorath (Assam) is minimum 3 day's. Then this reason i can't reach their on dated 9 feb so another problem is in my call letter state became change i am from maharashtra but in application and call letter shown state is bihar. Can i attained a rally on dated 13th feb. Sir please suggest me.
thanking you

Assam Rifles customer support has been notified about the posted complaint.

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R

Rambharosha

from Kashipur, Uttarakhand

Aug 12, 2019

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 109

nps tier i contribution not reflecting invested on 18th jan 2019

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pran not found in database while logging in

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registration problem - not processing contact details

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kindly resend my pan card to same address

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pran details not found

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please issue the pran card against regn. no.2028320

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nps registration id pending due to disconnection during payment gateway

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request about attained rally on another day.

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pan card status not changing its been 3 month

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undelivered pan

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pan card payment

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regarding not yet received my pension in my account.

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my pan application ack no is 881032264529476

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pan card not delivered by post man and returned

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apy pran not found in database

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pan application says "no records found"

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