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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Dec 13, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 109

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S
Sampathkumr
from Bengaluru, Karnataka
Jan 7, 2019
Resolved
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Address: Salem, Tamil Nadu, 637501
Website: enps.nsdl.com

While i make registration for enps,

Online payment for enps registration has been failed. When i tried to re-open the registration form, i am getting the error message as "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime." kindly resolve this issue, such that i can complete the registration process.

Acknowledgement no : 11676144
Acknowledgement date : 17/12/2018

I have attached the screenshot for the reference
+1 photos
Feb 10, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jan 07, 2019
Updated by Sampathkumr
Updated Screenshot with Error message, while logging in

Verified Support
Jan 10, 2019
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai- 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
The status of my PAN application is stuck at this -
"We have received the documents with reference to your PAN application.However, the documents are not valid.Please click here for details".

Please update this as soon as possible or tell me where to upload my documents again for further process.

payment failed - Comment #3316855 - Image #0
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    A
    Aadya Love
    from Patna, Bihar
    Jan 6, 2019
    Feb 1, 2023
    This thread was updated on Feb 1, 2023
    Resolved
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    Resolved

    we have not yet received the supporting documents with respect to your pan application

    I had applied for pan using online facility on 02/01/2019, acknowledgment number : [protected] and i have digitally signed my application using e sign, i have uploaded my aadhaar document as proof..

    On completion i received this message,

    "thank you for using online facility for pan application.

    If you have digitally signed your application using esign/ekyc then there is no need to forward...
    +1 photos
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    R
    Rohit Khattri
    from Bengaluru, Karnataka
    Jan 5, 2019
    Resolved
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    Resolved

    Hi team,

    I have opened an nps account via icici bank and generated pran :[protected] but when my employer tried to add funds that got rejected
    I have tried login in the nps portal but its showing inactive user. I have also tierd reaching icici bank but they are also not sure how to proceed on this.
    Can you please help me with steps to get my account operational again so i can make contributions again.

    Many thanks
    Rohit
    Feb 10, 2019
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2019
    NSDL e-Governance Infrastructure Customer Care's response
    This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
    Pan card is dispatched on 27th November, 2018 but still not received.
    Acknowledge number is received though
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      A
      Anirudh Nayak
      from Bengaluru, Karnataka
      Jan 5, 2019
      Resolved
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      Resolved

      My wife opened an enps account and contributed the amount towards the same. Immediately after the account opening, she received a mail informing her that the email with ipin will be sent shortly. Even after 48 hours now, the email has not been received.

      Also, could i get the courier details via which the pran kit has been dispatched to my registered address?
      Feb 10, 2019
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Jan 10, 2019
      NSDL e-Governance Infrastructure Customer Care's response
      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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        C
        chetanagarwal83
        from Chennai, Tamil Nadu
        Jan 4, 2019
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        Address: Ramgarh, Jharkhand, 829122

        Sir/madam,

        I have applied for reprint/correction of pan card on 04th jan 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

        "thank you for using online facility for pan application.

        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

        But when i checked my application status today, it was shown "sorry, no record found."

        Please check my application

        Thanking you
        Chetan kr agarwal
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Dear sir mera pran number mein active karta hu par baar baar invalid bata raha hein toh me kya karu?

        pan application / correction / reprint - Comment #3316667 - Image #0
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          A
          Asarfi Devi
          from Mohali, Punjab
          Jan 3, 2019
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          Dear sir
          Let me tell you that my name is asrafi devi and my husband was assam rifle ex-servicemen, who passed away in march 2017 due to which i (Asrifi devi) was given on behalf of the pension government but not the last month (December 2018) pension given, when my life certificate has been deposited in the bank on november 25, 2018.
          My ppo number is - pao / ar / up / 6542
          Account number is - [protected]
          Bank name central bank of india
          Branch - ramkola, kushinagar u. P. 274305
          Ifsc-cbin0280203
          +1 photos
          Assam Rifles customer support has been notified about the posted complaint.
          Jan 04, 2019
          Updated by Asarfi Devi
          Complaint ID: 2195354
          Dear Sir/Madam
          Please take action on my complaint as soon as possible.
          Name: Asrfi Devi
          W/o Shambhu Tiwari
          My ppo number is - pao / ar / up / 6542
          Account number is - [protected]
          Bank name central bank of india
          Branch - ramkola, kushinagar u. P. 274305
          Ifsc-cbin0280203
          Pramaan ID: [protected]
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            J
            J Thakur
            from Mumbai, Maharashtra
            Jan 3, 2019
            Resolved
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            Resolved

            Website: enps.nsdl.com/eNPS

            Since last 3 weeks, i am trying to contribute to enps account from your website (https://enps.nsdl.com/eNPS/). every time i do transaction using any of the gateway (Billdesk or sbi pay) using my bank debit card, it throws me error ""there was an error while receiving the response from payment gateway"". I had escalated this issue to your customer service representative on phone multiple times, however every time they revert back with only response as "there is an issue with payment gateway and they don't know when it will get resolved", which is shocking. I believe the issue is being faced by many many contributors and still no one is paying attention to resolve it. This lethargic approach is disappointing. Please do the needful asap and restore the payment service as many private companies demand investment proofs by january end for income tax calculations.
            +1 photos
            Feb 9, 2019
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Jan 08, 2019
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Sir/Madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
            Dear sir,
            Application no[protected]
            Coupon No[protected]
            My self Sanju & I applied for pan card.Pan no-EBMPS1517M, I don't received my pan card.I already submitted application for new pan card on 23th aug 2017.But still no feedback comes from your side...
            So i request to u pls solve my problem...
            pls do my needful as early as possible..
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              P
              praveen141987
              from Bengaluru, Karnataka
              Jan 3, 2019
              Resolved
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              I registered in the nps account from internet icici banking and got the pran no:[protected] by sms, but am unable a to login to set my i-pin and to contribute towards my investment. Please help.

              I am getting the error "pran not found in database" always.

              Below are my details to contact.

              Name: praveen kumar s
              Email: [protected]@gmail.com

              Regards,
              Praveen kumar
              [protected]
              Feb 14, 2019
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Jan 07, 2019
              Updated by praveen141987
              Hi Team,

              I am trying to raise a complaint directly in the NSDL portal using the link which I received in the mail.
              I am using the option, "PRAN Details Available" but i get the message "Please Enter a Valid PRAN."

              Not sure on how to proceed.

              Regards,
              Praveen Kumar
              Verified Support
              Jan 08, 2019
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Sir/Madam, This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
              My Acknowledgement Number is 11676549 and the Acknowledgement Date is 18/12/2018. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 10 hours.

              error message - pran not found in database - Comment #3313364 - Image #0
              My Acknowledgement Number is 11676549 and the Acknowledgement Date is 18/12/2018. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 10 days. The payment failed and its a dead lock. you are not allowing me to complete registration and payment status will never come as it has failed..This issue is happening to thousands of people and you are doing nothing. Any system waits for payment confirmation for 15 min or most 30 min. How come NPS system is still waiting for payment confirmation for last 10 days. Don't you have smallest sense to know that the payment has failed and user should be given a chance to do the payment once again. You have put user in dead lock where one can't proceed further.This issue is happening to 1000's of people and you not even fixing the issue, and when i raised a complaint you responding me the same statement which i have raised. Its like i have complaint to water supply department that i am not getting water at my home and you are responding " sir we have checked our system and it seems like we are not giving water to you". Why do government system tend to fail so much or have so much delay in any process.If this was a private company job this would have been resolved the very same day...And when Government privatise any service you people start crying that Government is killing jobs. You are not doing your job at best...How long one has to wait to complete the NPS registration...
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                R
                Rishav Paraser
                from Patna, Bihar
                Jan 2, 2019
                Resolved
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                Resolved

                Address: Deoghar, Jharkhand, 815353
                Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                I had applied for pan today submitted all documents after that fee got deducted successfully after that it was showing authenticate aadhar to proceed further so i tried to do that many times but all the time it was failed neither i got any otp regarding that dont know what to do, please help, my token no is:[protected]
                Please guide about this, thank you
                Feb 7, 2019
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Jan 04, 2019
                NSDL e-Governance Infrastructure Customer Care's response
                We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted .
                Verified Support
                Feb 07, 2019
                NSDL e-Governance Infrastructure Customer Care's response
                Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                I P Muralidharan tried to pay 2000 RS to dish tv recharge through this media, but failed, but money is taken from my account, please do needfull
                Please online pran no details .my pran number is[protected].
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                  M
                  maibuba sab
                  from Bengaluru, Karnataka
                  Jan 2, 2019
                  Resolved
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                  Resolved

                  Address: Bagalkot, Karnataka

                  Did'nt complete pan card
                  Did not receive the otp for e-sign for pan last stage
                  I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through debit card on but i haven't received the otp at last verification step
                  Token number-003182
                  3517
                  +1 photos
                  Jan 7, 2019
                  Complaint marked as Resolved 
                  Sir please Two payment is all ready refunding But one payment is not refund
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Jan 02, 2019
                  Updated by maibuba sab
                  aadhar authentication OTP not generate, cancelled application of my pan card
                  PAN Application - token. No.
                  but my ammount was gone from my bank account .. please refund my ammount

                  Jan 02, 2019
                  Updated by maibuba sab
                  aadhar authentication OTP not generate, cancelled application of my pan card
                  PAN Application - token.
                  but my ammount was gone from my bank account .. please refund my ammount

                  Jan 02, 2019
                  Updated by maibuba sab
                  aadhar authentication OTP not generate, cancelled application of my pan card
                  PAN Application - token. No
                  but my ammount was gone from my bank account ... please refund my ammount

                  Verified Support
                  Jan 04, 2019
                  NSDL e-Governance Infrastructure Customer Care's response
                  We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted .
                  Jan 07, 2019
                  Updated by maibuba sab
                  Please refund my payment
                  Verified Support
                  Jan 07, 2019
                  NSDL e-Governance Infrastructure Customer Care's response
                  For every unsuccessful transaction, the PAN fees which is debited from your account, will be revered/credited within 7 working days.
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                    A
                    AACPMS CMSGUY
                    from Diphu, Assam
                    Jan 1, 2019
                    Resolved
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                    Resolved

                    tan application ack no. 88301017616700

                    Address: Pune, Maharashtra
                    Website: tin.tin.nsdl.com

                    We have applied online tan application through www.tin.tin.nsdl.com on 03/12/2018 and acknowledgement generated as ack no. [protected]. We paid the necessary fees etc though check as mentioned in the online format and it is also cleared from our account. The check detail and cleared detail are also sent through email. The signed acknowledge documents also received by the authority. But still the status is as not valid document. On repeated...
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                    A
                    abhi-1-1
                    from Delhi, Delhi
                    Jan 1, 2019
                    Resolved
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                    Resolved

                    Address: Bagpat, Uttar Pradesh, 250611

                    Dear sir,
                    I have applied for a new pan card in the name of abhishek sharma which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back it two times post man didn't inform.

                    Therefore, i requesting your resend my pan card to my address and i mentioned our details below.

                    Applicant name: abhishek sharma
                    Acknowledgement number: [protected]
                    Date of returned:17th december 2018
                    Mobile no: [protected], [protected]
                    Mail id :abhisheksharma8989. [protected]@gmail.com
                    Office address: room no. 23 vikash bhawan baghpat pincode 250609
                    Its my humble request to you please redispatch my pan card on this office or address provided, i will pay for this nd please say to courier boy to inform me on this mobile no.
                    +1 photos
                    Feb 8, 2019
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 03, 2019
                    NSDL e-Governance Infrastructure Customer Care's response
                    Your PAN card dispatched by courier was returned undelivered to NSDL after which it was re-dispatched by Registered/Speed Post. However, the PAN card was again returned undelivered to NSDL on 17-Dec-2018. To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in
                    Dear NSDL team,

                    I have applied for re issuing of my existing Pan no ( BTFPS9725M).2 months back
                    I filled the form & it was dispatch but due to room was locked & speed post not informed about this through phone or slip .
                    It may be returned back to NSDL. Need your help to again dispatch with other mode
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                      A
                      Annonymous321
                      from Kannangad, Kerala
                      Dec 31, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500024
                      Website: www.tin-nsdl.com/services/pan/pan-index.html

                      I have applied for pan online through e-sign nsdl website on 24/12/2018 my acknowledgement number:n-[protected].
                      My mobile number:[protected]
                      I have paid an amount of rs.106.90 using my debit card. My balance was deducted from the bank on 24/12/2018 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no.
                      And website says it will refund the amount within 5-6 days but till now no refund
                      Please solve the matter as soon as possible i have not expected this issue from such a big website i hope it will solve the matter
                      Thank uh
                      +1 photos
                      Jul 13, 2020
                      Complaint marked as Resolved 
                      No refund till now
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 03, 2019
                      NSDL e-Governance Infrastructure Customer Care's response
                      To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in
                      Jan 28, 2019
                      Updated by Annonymous321
                      I have wrote to your address but no response from ur side please resolve the matter otherwise i will go to consumer court
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                        M
                        Mahendra Reddy Thummala
                        from Auroville, Tamil Nadu
                        Dec 29, 2018
                        Resolved
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                        Resolved

                        Address: Prakasam, Andhra Pradesh

                        Sir/mam
                        I used nsdl website to create a new pan card of me. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.106.90 using my debit card. My balance was deducted from the bank on 20/12/2018 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode.
                        My money is deduced from the syndicate bank and the application says it is cancelled.
                        Name: thummala mahendra reddy
                        S/o:. Thummala rama chandra
                        Reddy
                        D o b :29/06/1998
                        Time : 12:30 p m
                        Please i want my money back. Kindly resolve this issue.
                        Feb 7, 2019
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 31, 2018
                        NSDL e-Governance Infrastructure Customer Care's response
                        We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted .
                        Verified Support
                        Jan 02, 2019
                        NSDL e-Governance Infrastructure Customer Care's response
                        To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                        Jan 05, 2019
                        Updated by Mahendra Reddy Thummala
                        My token no:[protected]
                        Mail Id : [protected]@gmail.com

                        DOB: 29/06/1998

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                          V
                          Vishwas1991
                          from Kaithal, Haryana
                          Dec 28, 2018
                          Resolved
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                          Resolved

                          I have applied for correction in my pan card using e-sign on 27 dec 2018 and uploaded all the required doccument in prescribed format with rs 106 online payment. I have completed whole process successfully and got my 15 digit accknowledge number from the pdf download after compeletion of process.
                          But i m unable to find my record on nsdl site got display "sorry, no record found"
                          Please resolve this issue
                          Thankyou
                          Vishwas
                          Dec 29, 2018
                          Complaint marked as Resolved 
                          Now i can check my application status online Its under process at nsdl
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                            A
                            Amitak0910
                            from Dharmsala, Himachal Pradesh
                            Dec 28, 2018
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                            Sir/madam,

                            I have applied for new pan card on 27th december 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                            "thank you for using online facility for pan application.

                            If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                            But when i checked my application status today, it was shown "sorry, no record found."

                            Please check my application

                            Thanking you
                            Amit
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                              N
                              nidhita
                              from Hyderabad, Telangana
                              Dec 27, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Telangana, 500062

                              Sir,

                              I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

                              Name: nidhita
                              Pran:[protected]
                              Mobile no.[protected]
                              Email id: nidhita. [protected]@123
                              Jan 31, 2019
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 31, 2018
                              NSDL e-Governance Infrastructure Customer Care's response
                              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                                G
                                gopal h r
                                from Mumbai, Maharashtra
                                Dec 27, 2018
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400053

                                Lots of traffic is incrreasing day by day in mumbai specially in peak hours as half of the city is occupied by metro rail projects
                                Please discard the footpaths and u turns specially where metro projects are going on also smoothen the roads so that traffic goes speedy and smoothly
                                Specially junctions like vibgyor school at goregaon turns should be banned or metro should apply staff 24 hours to ease the traffic because lot of locals dont let the traffic go because of crossing
                                Crossing should be done only when signals are red not all the time disturbing the traffic also lot of malls and banquet halls are there where cars stand in three lines for parking for which 70% of roads are occupied by them
                                Mar 14, 2019
                                Complaint marked as Resolved 
                                Traffic has decreased by 10%
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Please refund the money becoz there is a problem in downloading the form My email id number address which was there in the mobile was gone so i cant download, if incase anothere method was there to download please let me know
                                I applied for the pan card replacement from the pancard.com site i filled the form and made payment but there was no further process done i think it was a fraud also i made payment through google pay but the page gone blank nothing is displayed after that. Please help.
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                                  Neelam Chaubey
                                  from New Delhi, Delhi
                                  Dec 26, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110003
                                  Website: www.onlineservices.nsdl.com/paam/authenticateOTP.html?ID=499059176

                                  I tried to fill the pan application through the nsdl website and selected the e-sign/online document upload aadhar verification process.
                                  The payment got deducted and it took me to the aadhar verification process. I got the OTP but unable to continue with e-KYC/e-sign process as
                                  It kept saying 'your request cannot be processed, please try after sometime.'

                                  My token no is: [protected]
                                  Email: neelam.[protected]@gmail.com
                                  Dob: 22/03/1986
                                  +1 photos
                                  Feb 3, 2019
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 28, 2018
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted .
                                  Verified Support
                                  Dec 31, 2018
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                  Sir my name Ankit. I apply for NPS but my PRAN no. Is activate but i have not recive my PRAN kit. My PRAN NO. is[protected].
                                  So please solve my problem as soon as possible
                                  E-mail.. [protected]@gmail.com
                                  Contact no. [protected]
                                  Dept. Archaeology survey of india
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                                    Gauravu9
                                    Dec 25, 2018
                                    Resolved
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                                    Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                                    While checking status on https://tin.tin.nsdl.com/pantan/StatusTrack.html, its showing no records found. Please help me to check the current status of my PAN Card correction.

                                    I have digitally signed my application using esign/ekyc so there is no need to forward physical documents.

                                    But when I checked my application status today, it was shown "sorry, no record found."

                                    Please check my application
                                    Dec 27, 2018
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Hi, I Had Applied for Name and Details correction in PAN AMQPM3532R on 21st Dec using EKYC/E-sign and go the below Acknolowdgement Number [protected] but when check the status getting error as no records found

                                    Request u to Pls check and do the needful ASAP
                                    Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                                    [protected]
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