NSDL e-Governance Infrastructure Complaints & Reviews

Address: Banka, Bihar, 813102

Website: Nsdl

Dear sir,
Acknowledgment number.. [protected].
Name.. Neha kumari d/o tiwari paswan.
Pan number. Gjmpk0947m
Village. Dudhari.
Post office.. Dudhari.
District... Banks.
State.. Bihar.
Pincode.. 813102.
India.
Phone number.. [protected]
So please send me my pancard crunt address because i can't receive my old address. So i should my pancard this address..
Thenk you

Feb 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 15-Dec-2017 by Speed Post vide airway bill no. EA[protected]IN

Verified Support

Jan 17, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on December 15, 2017 by Speed Post vide AWB no. EA[protected]IN.

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Address: New Delhi, Delhi, 110093

Website: North East

Dear sir,

We have applied a new pan card of miss meenu & pan card no. Eehpm6173p
Which was dispatched to my correspondence address through speed post date 03.11.2017 we did not receive no any call from the post man and it is returned with the status address issue and lend mark required.

Therefore, i request you to please resend my pan card to the same address mentioned below :-

Consignment no. Eq[protected]in date 27.10.2017
Application coupon no. U[protected]
Pan card no. : - eehpm6173p
Contact no. [protected], [protected]
Address :-
House no. D 166, school block
Nathu colony, nand nagri
Mandoli saboli north east
New delhi 110093
Delhi india

Thanks
Meenu
M [protected]

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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My acknowledgement no is 11418664. I'm getting the following error while logging in to https://enps.nsdl.com/eNPS/

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Its been more than 24 hours i am stuck with this error. Kindly resolve this and let me make the payment and complete the registration process

Feb 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 600056

Website: NSDL

Dear nsdl,

The pan card was sent through blue dart courier. However, i had not received a call from them and using the tracking number i find that the card was sent back.
The track status shows that they had attempted to deliver it 4 times and on three of those occasions we were in the premises.

Ack number: [protected]
Pan number: dggpr3076g

Hence i request you to re-dispatch the pan card once you receive it.

With regards,
Geetha

Feb 25, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been returned undelivered to NSDL on 26-Dec-2017. The reason for non-delivery as specified by the courier agency is 'Consignee not available'. The same will be re-dispatched shortly.

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Address: Yamuna Nagar, Haryana, 135001

Website: nsdl pan crad

Dear sir my name is manish kumar. M informed u my pan card is dispatching from you 16 dec 2017. Some kind of issues m not reciving my docoument. And post man returned of you. Kindly redispatching my pan card. My acnowledgement no. Is [protected]. My adress is manish kumar s/o sh raj bhadur. H. No is 117 east bhatia nnagar jagadhri yamauna nagar [protected]

Feb 17, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on 16-Dec-2017 by Registered/Speed Post** vide airway bill no. EA[protected]IN

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Hello
Name : jayant dhyani
Pran :[protected]
Ack no. : 11416786
Ack date : 08/01/2018

I have successfully registered in enps via aadhar.
Contributed 1000rs and successfully generated esign doc.
Pran number allotted successfully but i am not able to generate ipin.
Its throwing erroe message as
Pran not found in databse.

Please resolve as soon as possible.
Even i have tried to log complain at grievances portal url as given by nsdl.
That is also not working.

Please resolve as soon as possible.

Feb 13, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Y

yash4963

from Bhagalpur, Bihar

Jan 9, 2018

Modification Request is pending for the PRAN[protected]
THIS IS SHOWING AFTER ENTERING THE ADHAAR INFORMATION INTO THE WEBSITE OF NSDL

login issue in enps - Comment #2968928 - Image #0

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U

urvashdiwa

from Noida, Uttar Pradesh

Jan 9, 2018

Sir,
I have digitally signed my application form through ekyc/esign, the acknowledgement slip has been generated.but application status is not found. Now what to do next ??!
Should I dispatch it to the address provided.
My acknowledgement no is [protected]

Regards
Urvashi diwakar

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Address: Jaipur, Rajasthan, 302006

Website: npscra.nsdl.co.in

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: ravi kant maherishi
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@gmail.com

Feb 22, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: 140603

Dear sir/madam,

I have applied for change of information in my existing pan card on 9th january 2018 through e-sign/e-kyc mode. I also got my acknowledgement number ([protected]).

After completion of the process i received following message -

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i check my application status today using this acknowledgement number, it has been showing "sorry, no record found."

Can you please check my application status from your end & let me know if anything is missing or if any other action is pending to be performed from my side.

Thanks,
Krishna

Feb 24, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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S

Sunil Birwal

from Narwana, Haryana

Jan 9, 2018

My nps registered mobile no [protected].
But pran kit not received. Last pran no. 2823 . Please provide my kit and pran no provide my date of birth 20/02/1985
My force no.[protected]
Crpf presonel.

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hemendra.pro

from Tonk, Rajasthan

Jan 9, 2018

I applied for PAN card 02.01.2018 and payment of 115. 90/- Rs debited from my account. But when I show pan status on portal there show that no record found. So sir please resolve my problem and processed my pan card for dispatch. My token no. is [protected] and ack. No. is [protected] & mob. No. +91-[protected].

esign/ekyc mode pan application status shows no record found - Comment #2969106 - Image #0

esign/ekyc mode pan application status shows no record found - Comment #2969106 - Image #1

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D

deepa rani jain

from Dehra Dun, Uttarakhand

Jan 10, 2018

Hello,
My PRAN status is inactive. When i login my account there are shown this.
please update my status active imidiate. thanku
my acount details is :
Name : DEEPA RANI JAIN
PRAN :[protected]

Regard's
Deepa rani jain
[protected]
Uttarakhand

ra

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My acknowledgement number 11415398, when i try to complete pending registration, i get the message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime. Its been more than 24 hours i am stuck with this error. Kindly resolve this and let me make the payment and complete the registration process.

+1 photos

Jan 11, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Jan 09, 2018

Most Confidecial's response Please take an necessary action

Verified Support

Jan 11, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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M

Most Confidecial

from Kolkata, West Bengal

Jan 10, 2018

Pan no.CBFPR4961K issued illegaly
Pan card holder used for his precuinary interest. He received a lot of compensation amount for land acquisition of NS34 under Chakdaha P.S in the district Nadia, West Bengal and send to Bangladesh also TDRS received in the Nov 2017

pfrda registration against this acknowledgement id is pending for confirmation for registration pending - Comment #2970151 - Image #0

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Address: Amravati, Maharashtra, 444604

Sir, i was applying for new pan online and during fee payment via net banking transaction was unable to complete but my the amount got debited from my account. Please refund the amount as soon as possible. Transaction details: date: 08-may-2015 narration: to transfer inb national securities depos nat_sec payments amount: rs. 109.49 reference number: lsbi[protected]igacrmwzb6
Sbi ac no [protected] gadge nagar amravati
Name ramesh dayaram khedkar mo no [protected] email id [protected]@yahoo.com

+1 photos

Feb 11, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Address: Chennai, Tamil Nadu, 600130

Website: www.onlineservices.nsdl.com/paam/emudraWebServicesFinal.html?ID=-618326957

Dear sir / mam,

I was trying to submit pancard correction request using nsdl site. I have uploaded all the necessary documents and also paid money as required. But i got msg at the end like "your request cannot be processed. Please try after some time".

I request your support to fix this.

Your ref: my temporary token number: [protected]

Thanks,
With best regards,
Suresh tk

Feb 22, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Address: Mumbai City, Maharashtra, 401107

Website: www.onlineservices.nsdl.com/paam/endUserLogin.html?type=A

Refund is still pending.
Temporary token number [protected]
Date of application - 26th dec'17
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

Kindly let know when it will be refunded

+1 photos

Feb 15, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

Jan 15, 2018

Updated by karim velani Guys I Have already mailed

Temporary Token Number - [protected]
Email ID - [protected]@gmail.com
Date Of Birth - 6 July 1997

Its already Failed I Need Refund

Jan 25, 2018

Updated by karim velani What Is the update?????????????????????????????

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Address: Indore, Madhya Pradesh

Website: www.onlineservices.nsdl.com

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: vedang. [protected]@gmail.com
Dob: 10/03/1998

+1 photos

Feb 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response We are following up with concern team for earliest resolution

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Hi,

I submitted my application with acknowledgement number [protected].in nsdl website i was trying to check the status just to find 'sorry no records found'. Kindly address the issue.

Applicant name: indira bhadra
Date applied: 06/jan/2018
Mode of application: e-sign/e-kyc
Online payment.

Regards,
Sanjib
[protected]
[protected]@gmail.com

Feb 22, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Dear sir,
I have applied for a new pan card in the name of earumbala sreenath which was dispatched to my address on 21 december 2017 by blue dart express ltd courier vide airway bill no. [protected],
Unfortunately i couldn’t receive the pan card as i was out stationed.
Later, on 5/01/2018 on contacting courier company it was learned that the pan card was returned to the sender address, being unable to locate my address

Therefore, i request to do the needful to resend my pan card to same address and i mentioned in my application via speed post.

Applicant name: earumbala sreenath
Acknowledgement number: [protected]

Mobile[protected]

Feb 24, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on 21-Dec-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh

I haven't got my pan card. When i try to collect status of my pan card i found that it was returned to mumbai. When i wanted the reason for it they said that the landmark was not available, they should try to contact in the given phone number if they could not get the address, but they didn't did so.
At last i want to say that i want my pan card returned back from mumbai and get delivered to my home and now if they did not get the address please contact at my given phone number. So, please do not send my pan card through blue dart services they do not contact and return the pan card undelivered.
Thank you.

Feb 14, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us with your Acknowledgement number to check & resolve your grievance.

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V

Vishal.singhhh

from Gwalior, Madhya Pradesh

Jan 11, 2018

PAN JKAPS5876K allotted for acknowledgement no. [protected]. Card sent by BLUE DART AWB [protected]. Expected delivery was on 28/12/17 but not recieved yet.
So, I request you to send my PAN CARD again to my registered address as soon as possible.
Thankyou!

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: National Securities Depository Limited - Official Site

I have successfully completed all the steps for applying the pan card including the payment also but i didn't receive an otp on my registered mobile no.
I checked on aadhar site and there is no problem with aadhar as well as my mobile number... Pls help.

Token no [protected]
Transaction id is 001788517505012018221831515170883008

Applicant name is nazish

With best regards
Eshu khan

Feb 13, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: New Delhi, Delhi, 110093

Sir/madam,

I have applied for new pan card on 05th jan 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Jitender

Feb 9, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution

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Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to link my aadhar to apy account. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: sunanda puchery
Email id: [protected]@yahoo.co.in

Thanking you

Feb 23, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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A

ARPAN GOYAL

from Dhamtari, Chhattisgarh

Jan 5, 2018

Acknowledgment number : [protected]
Name :
Category : —
Status :

We have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.

I urgent my pan card solved my problem

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I checked on uidai site, and aadhar otp is working, but same is not working on nsdl site for otp authentication via aadhar.
My money is already deducted. I want refund of payment. My token number is [protected].
I tried to wait and refresh continously and re send otp, but its not working. My phone number is correctly updated in aadhar. The amount for re issue is already deducted from my account but system is not going ahead due to issue in nsdl site for aadhar authentication.

Feb 14, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 150

pan card one more redispach

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for re dispatch pan card application coupon no. u 633399173

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enps unable to login

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pan card returned to sender. request for redispatch

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redispatching

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login issue in enps

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unable to login in e-nps due to 'pran not found in database'

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esign/ekyc mode pan application status shows no record found

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pfrda registration against this acknowledgement id is pending for confirmation for registration pending

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please refund the amount as soon as possible

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pan card correction - submission fail

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refund related - 0017383604

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'your request cannot be processed, please try after sometime

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sorry, no records found issues

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req for re dispatching pan card

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not delivered the pan card

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unable to receive otp

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nsdl e-governance infrastructure e-sign/ekyc applied pan application status shows no record found

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apy-aadhar link

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ekyc not working for pan card via aadhar otp

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