NSDL e-Governance Infrastructure Complaints & Reviews

Address: Mumbai City, Maharashtra

Sir, you are requested to check my pran[protected] and acknowledgement no[protected] date[protected]. It shows user is inactive and invalid on toll free [protected]. While i have registered and completed my registration for e-nps with contribution payment on dated[protected] through ekyc aadhaar. So please activate my pran and send ipin related confirmation email to me so that i could login and continue my future activities and contributions. Please please help me...
Thanking you!

Jan 27, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Prem,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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S

somanarayan verma

from Mumbai, Maharashtra

Dec 21, 2017

Ear Sir,
I have applied for a correction in pan card on dt. 14/09/2017 in the name of somanarayan, Acknowledgment No.U[protected], but still dt.21/12/2017 waiting for that.
Hence I am requesting, please update me, how much time take.
Thanks & Regards
Thanks Regards
soma narayan

enps pran activation related - Comment #2954482 - Image #0

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M

Mohammad Satter

Dec 21, 2017

Acknowledgement # [protected]

I have applied for a name change in my existing PAN card BTAPS1839K
for more than 20 days however the status is still shows request is under process at the income tax office.

Need to have this issue resolved at the earliest please.

Reply

NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018

Verified Support

Your PAN card has been dispatched on 18-Dec-2017 by Blue Dart Express Ltd courier vide airway bill no. 34691820365

S

somanarayan verma

from Mumbai, Maharashtra

Dec 25, 2017

Dear Sir,
I have applied for a correction in pan card on dt. 14/09/2017 in the name of somanarayan, Acknowledgment No.U[protected], but still dt.21/12/2017 waiting for that.
Hence I am requesting, please update me, how much time take.

Thanks Regards
soma narayan
Mob No [protected]

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somanarayan verma's reply, Dec 26, 2017

Please sir reply

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Sir my name is pintu pal, i open atal pension yojona in 16 dec, 2017 at bandhan bank savings account.. My pran no is[protected]. But when i log in the website with my pran number, then show no data found. I also download the atal pension yojona application, but there are same problem. What can i do now? Please resolve the issue.
My email id - [protected]@gmail.com

Feb 6, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Dear sir,
I have applied for a new pan card in the name of ankit arvind kamle which dispatched our address in 18 december 2017. I couldn’t receive the pan card as our home was closed when the local delivery boy from velex delivery company in nagpur reached our home. Later, after couple of days we contact the velex delivery company regarding the post. They told that they kept with them for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: ankit arvind kamle
Acknowledgement number: [protected]

Date of application: 21 dec 2017
Mobile no: [protected]

Feb 10, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 21, 2017

Updated by Ankit Kamle Pkeas resend my pan card

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Jan 05, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been re-dispatched through on 30-Dec-2017 by Speed Post vide airway bill no. EA[protected]IN

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I have applied a pan card for my mother name vinodani dixit in august 2017,
But still not receive pan card.

Acknowledgement number : n-[protected]
Name : vinodani dixit

My pan status is still 'your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/28433343 where the application was submitted by you.'

I have applied for the pan at kalpi centre, jalaun, uttar pradesh and enclosed both aadhaar card as proof of identity and proof of date of birth respectively.

I was unable to connect to the aforementioned number as it always seems busy.

+2 photos

Feb 5, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2018

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Mar 08, 2018

Updated by vivek dixit Hi team, Still my application is under process.
Please update the status as pan card need-full to complete banking works .

Mar 08, 2018

Updated by vivek dixit Complaint still not resolve and mark as resolve .

Verified Support

Mar 12, 2018

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us with your Acknowledgement number to check & resolve your grievance.

Mar 12, 2018

Updated by vivek dixit Acknowledgement number : n-[protected]

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Address: Gopalganj, Bihar, 841428

Website: www.tin-nsdl.com

Dear sir/madam,

This is amit kumar s/o mr. Ashok kumar, dob 15th sept 1980, pan card number:- anfpk7371e. I got my pan card in year 2005 or may be 2006 which i do not remember exactly. I am writing my concern because this pan number has been allotted to two different people and because of this i am facing kyc issues and cibil issues.
Kindly advise the way forward.

Thanks & regards
Amit kumar
Email id: [protected]@gmail.com

Jan 21, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in

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B

Braja Mohan hati

from Jodhpur, Rajasthan

Dec 20, 2017

My name Braja Mohan hati PRAN no[protected] plas send my new PRAN card

Reply

NSDL e-Governance Infrastructure Customer Care's response, Dec 29, 2017

Verified Support

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Sir/madam,

I have applied for new pan card on 19th dec 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status, it was shown "sorry, no record found."

Please check my application

Thanking you
Dhiraj mehta

Feb 6, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in

Verified Support

Dec 26, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly e-mail your Query with your 15 digit ACK No. to [protected]@nsdl.co.in

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Address: 630852

I have applied for a new copy of my pan card via the nsdl portal.
It's been nearly three weeks and i still see the status

Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you.

Acknowlegment number - [protected]

Can you please help?

Jan 21, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: 560075

Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Hi,

I have submitted application form to reissue the pan card for my uncle subbiah chandrasekaran for the pan card # aajpc6717f on 10th nov 2017 with acknowledgment number # n-[protected]. However after a delay of over 45 days to get the pan card, i get to see the status as "pan provided in your request for 'new pan card and/or change/correction in pan data' has been deleted / deactivated by income tax department and is under examination at nsdl". After multiple calls and visits to income tax office in queens road, bangalore, there is no proper response or update from the it dept. Kindly help in reissue of aforesaid pan card as this has to be submitted in order to get the pension for my uncle who is over 70yrs of age.

Regards
Anmol s

Jan 21, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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O

Om charan

from Delhi, Delhi

Dec 19, 2017

Dear sir
my pan card no. Is blcpc6350b, sir my pan card not receved from nsdl by airway bill no. Ea[protected]in.

Sir i request please re dispatch my pan card.

Thank you

om charam
[protected]

Reply

NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018

Verified Support

Please refer URL https://www.tin-nsdl.com/services/pan/pan-index.html for applying Reprint of PAN Card.

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Address: Mumbai City, Maharashtra

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I applied for the pan card approx one month before and paid the fees through my debit card but i am not getting otp on my mobile number to complete e-kyc.
My mobile number is registered with adhar card.
Please refund me my money.
Details are given below

Token no. [protected]
Dob. 21/05/1994
Name. Abhijit muthe
Email. [protected]@gmaill.com

Jan 21, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: New Delhi, Delhi, 110017

Website: npscra.nsdl.co.in

Sir,

I opened an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: navneet malik
Pran:[protected]
Mobile no.[protected]
Email id: nonie. [protected]@gmail.com

Jan 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Sir/madam,

I have applied for new pan card on 18 december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Pandaba bishoyi

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Hi,

Acknowledge number : [protected]
Status : your pan card has been dispatched on 30-nov-2017 by first flight couriers pvt. Ltd courier vide airway bill no. B903z3133206, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 10-dec-2017.

First flight tracking details : bill no. B903z3133206
Status : returned to origin, pending reason : non service station.

Please provide me details about further process so that i can get my pan card.

Jan 21, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Paresh,

Kindly provide us with your Acknowledgement number to check & resolve your grievance.

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Address: Barabanki, Uttar Pradesh, 212635

Website: www.assamrifles.gov.in

I have filled my Assam Rifles form. The registration number of which is AR-2017/141885 and my name is Akhilendra Kumar, my form has been deposited but the final print has not been printed.So you are requested to get me the final print
My Payment Reference Number -DU82382825
My date of birth: 25/01/1997
Payment date -15/12/2017
Please provide final print

Thankyou

Jan 30, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 13, 2017

Rasim Satinder Singh's response complait

Verified Support

Dec 27, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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R

Rasim Satinder Singh

from Gurgaon, Haryana

Dec 19, 2017

DEAR SIR was allotted with PRAN No.[protected], while processing my I-Pin i forget my secret question`s answer and unable to process my pass word to view my NPS account. Please helpme to sought-out this problem. and save my mob number submit my profil [protected]

Reply

NSDL e-Governance Infrastructure Customer Care's response, Dec 29, 2017

Verified Support

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: North 24 Parganas, West Bengal

Respected sir, i have filled the form for the post of jht but i can't download my admit card due to server error and link problem. I dont know when will my rally going to held and where. What do i do? Kindly help me. I am submitting my application status below. Please please help me. And kindly tell me will i have to carry all the documents or only domicile. And after rally will there any other exam or not?

+2 photos

Assam Rifles customer support has been notified about the posted complaint.

Dec 23, 2017

ratti bhan's response groupc paymnt cutne ke bavjood admit card nahi dika raha

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 20, 2017

Verified Support

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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R

ratti bhan

from Agra, Uttar Pradesh

Dec 28, 2017

Tokanno-du82259421
treadman cook paymant katne ke bavjuudaplication stutus nahi dika raha hai jab chaque karte hai to duplicate condidate aata hai

downloading admit card - Comment #2958467 - Image #0

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B

Bharat Dutta

from Lala, Assam

Jan 3, 2018

Sir, I filled my application and print the applicatin and admit card. But my Village address was wrong mistakely. Sir, how can i do this problem?

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J

jayant199

from Siliguri, West Bengal

Jan 5, 2018

Sir i have mistkely fill up application in general category so how can i change or correction my application

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Nsdl form 49a.

I paid for a reprint of my pan card twice!

Both times the money has gone from my account but the damn site does not send me an otp.

I have spent 118.90inr twice (115+3.90). This is not justified and i wish to get my money back.

The least a government agency should n ot cheat consumers this way.

This digital india dream is an utter waste if government websites are cheating public. Be answerable ro do your job right!

My token numbers are: [protected] and [protected]

General info for public: please do not fall into this scam. The website will make us spend almost an hour asking us to format our uploaded files in the way they require, but even after doing all that and paying these guys, the money is taken but nothing is acknowledged.

The transaction status asks for a 15 digit reference number but what we receive s a 14 digit ref num. Do have a look at it yourself.

+2 photos

Jan 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

NSDL e-Governance Infrastructure Customer Care's response Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected].

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Address: Bangalore, Karnataka, 560041

My wife have applied for pan card on 23rd nov 2017.
Still the status is "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you"
We tried to reach those numbers mentioned above but those are always busy. Could you please help in tracking the status?

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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S

sdive007

from Shahapur, Maharashtra

Dec 18, 2017

N-[protected] this is my acknowledgement number.

Pan card status not found. What i do? I need to fill form again?? Please reply..

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NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018

Verified Support

To help resolve your complain, kindly reach us on [email protected]

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Acknowledgment number : [protected]
Permanent account number (Pan) : eewps0874g
Name : ramasamy sivaraman
Category : individual
Status :
Your application for 'new pan card or/and changes or correction in pan data' is under process at nsdl.

I need pan card. What should i do next. Please help me out, i need urgent.
Why nsdl shows my application status pending??

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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H

hemango ghosh

from Siliguri, West Bengal

Dec 18, 2017

Dear, Sir
my pan card is undelivered returned
please predisposed in same adress
EA[protected]IN
please sir my pan card resent in same adress

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NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018

Verified Support

Kindly provide us with your Acknowledgement number to check & resolve your grievance.

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Address: Nagaon, Assam, 782143

Sir, i applied for a new pan card in nsdl.in final stage when i go to pay the rs. Of 113.00 through debit card then process is unsuccess. Then i go again to pay the rs through airtel money then process is unsuccess. But amount is deducted both deptt. My application no is [protected] and my name is dulumoni talukdar. So please help me. Thinking you.

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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S

Suferer

from Hyderabad, Telangana

Dec 18, 2017

Sir I paid rs. 50000 under एनपीएस system through online but now I am unable to get the account statement login is not responding. Please help in this regard

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NSDL e-Governance Infrastructure Customer Care's response, Dec 29, 2017

Verified Support

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Mumbai City, Maharashtra

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Hi tried applying for pan correction several times, but everytime i got a message the aadhar verification failed, but in contrary i get an email from uidai that verification was successful. Kindly let us know what is this contrary information. Token number for this application is [protected]

Below is aadhar verification successful message from uidai

Your aadhaar number xxxx xxxx 4064 was used successfully to carry out e-kyc authentication using "otp" on 17/12/2017 at 16:35:53 hrs at a device deployed by "nsdl e-governance infra ltd"

Please let me know whats missing here? Its not just me, there are lot others experiencing same issue.

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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V

Vikram Nagesh

from Bengaluru, Karnataka

Dec 18, 2017

When I login to the portal find my details, I get an error as
"PRAN not found in Database"

Here are the PRAN details.
PRAN:[protected]
e-mail: [protected]@gmail.com

Please let me know if you need anything more to solve this.

Reply

NSDL e-Governance Infrastructure Customer Care's response, Dec 29, 2017

Verified Support

This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: 686008

Sir/madam,

I have applied for new pan card on 16th december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

My acknowledgement number: n-[protected]

Thanks & regards,
Jitheesh p j
[protected]

+3 photos

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your PAN related query/concern, reach us on [protected]@nsdl.co.in or call on[protected]

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 153

enps pran activation related

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no database found in website

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I am complaining resend my pan card

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pan application status | pan card not issue

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one pan number issued to two different person

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sorry, no record found issue while checking for pan card status.

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pan card status for my acknowledgement number [attached]

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pan card deleted or deactivated

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failure of the e-kyc.

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pran not found in database - nm

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nsdl e-sign/ekyc applied pan application status shows no record found

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non-delivery of pan card

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regarding not receiving the final print of assam rifles tradesman form

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downloading admit card

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pan reprint payment scam

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pan card application status - 205139700002392

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I need pan card quickly

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complaint for refund of my money

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aadhar _ nsdl verification issue

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no record found in pan card status

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