NSDL e-Governance Infrastructure Complaints & Reviews

Sir i have applied for pan card through NSDL website and i have submitted ekyc application after 2 days i have checked the status it is showing like sorry no record found but i have entered the correct acknowledgement number only
my acknowledgement number:[protected]

Sir i have checked even today also but it is showing no record found like that so please help me with this issue please resolve my problem.
i have a confusion weather my application received to Nsdl or not

Dear sir/mam

I am a live subscriber of apy and pran number alloyed me on 19 march 2016, till date every month 485/- is getting credited into[protected] but today to check my statement over nps site, shockingly it was mentioned that pran no not found in database.in fact 8 months ago, i had also submitted my fatca details so why this all hassle is coming in between, even that should not be the reason to not found it
Please resolve it asap, i have to get tax exemption under 80 ccd (1)

Hi, i have recently gone through a major name change. I already have corrected my aadhar details and have a name change in gazette and newspaper. When i tried to change it in nsdl website for my pan card, i am getting a rejection of this message. Can someone please assist?

"your request for 'new pan card and/or change/correction in pan data' cannot be processed as pan holder details provided by you in the application do not match with pan holder details in the income tax department (Itd) database. A letter dated 25-jan-2018 is being / has been dispatched to you communicating the differences in pan details. For clarifications contact tin call centre at[protected]."

Sir, on[protected] i applied for new and correction pan for the following to applicants here is the details
New pan:
1. With transaction no. [protected] jupaka brahma chari date of birth[protected]
2. With transaction no. [protected] jupaka brahma chari date of birth[protected]
3. With transaction no. [protected] mohammad moinuzzama khan date of birth[protected]
Correction pan:
4. With transaction no. [protected] rachakonda anusha date of birth[protected]
For the said transactions while applying error happened but payment is done thru my debit card so pl
Give me refund asap

Thanks & best regards
Vijay kumar

Your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days.

I am encountering the above error while submitting name change in my pan. Need direction on how to rectify the same.

I have appiled for Pan Card online on 28 Nov 2017 in Nsdl till now i have not received my pan card and they dispatched my pan card after 2 months also no tracking details are available in Professional courier site for your reference airway bill no is[protected] acknowledgement no [protected]. nor nsdl is trying to solve my problem.For your reference I am giving my Pan card application

Sir/madam,

I have applied for new pan card on 29th jan 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found." please sir, i need my pan card soon. It's very urgent. I have applied for duplicate pan card as the one which i was having earlier somehow lost. So please it's my request to dispatch pan card as soon as possible.

Please check my application

Thank you
Binay singh
Mobile: [protected]

We are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated tin-fc /pan centre is available at url https://www.tin-nsdl.com/tin-pan-center.html

Sir, i joined sbi on 26th december 2016 as junior associate and my nps deduction starts from that month. I worked there till 8 june2017. But after that i resigned and joined another firm where epf is available. From few months every month i am getting the statement in my mail about nil balance. What will i do to get that balance of about five months. And, how can i deposit money online into my nps account. Please, give a good solution. Waiting for your good reply.

Manish kumar prasad, at-vivek nagar, gua, jharkhand, pin-833213, mob-[protected], [protected]@gmail.com

I used nsdl website to create pan card today (28/01/2018). Temporary token is [[protected]]. I use e-sign option for aadhaar verification. I have paid an amount of rs.116.20.
After successfully completing the application details, i was asked to verify aadhaar information by confirming through an otp verification. But i did not receive any otp for my registered mobile number or email. Even after pressing the "regenerate otp" option i didn't receive the otp.

Please refund my money and improve your digital india platform website nsdl.

Token no : [protected]

Sir/madam,

I have applied for new pan card on 27th january 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Nishu bansal

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Consumercomplaints.in › nsdl e-governance infrastructure › nsdl — failure of the e-kyc
[resolved] nsdl — failure of the e-kyc

9 reviews
De dexterlloyd on apr 18, 2017
Submit a complaint
I applied for the pan card approx two weeks before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over two weeks but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token no. [protected]
Dob: 21/08/1992
Name : gaurav
Email id: [protected]@gmail.com

Please solve this problem as early as possible.

When i try to register grevienve at https://cra-nsdl.com/CRA/
I am getting error "pran no is not valid". Even i enter correct pran number. Below is the pran number which is availabe on my card. Please help.
And i am also facing error in submit request for withdrawal. Please resolve this all issues.
Name: deepa rani jain.
Pran:[protected]
Mobile no. [protected]
Email : jain. [protected]@gmail.com

I prefer nsdl website to create a new pan card. I choose e-kyc option for my aadhar verification. I have paid an amount of rs.115.90 using my debit card. My balance was deducted from the bank on 20/01/2018 but aadhar verification was not completed due to not receiving any otp. Now it shows me a message when i am checking the status, "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." please refund as far as possible.

Sir, i apply for correction in pancard and payment process has been done. But e-kyc failed. And i did not get my money refund to my account. I paid rs.115.90 for correction in pancard on[protected]. Please refund back my money to me. Atlast online nsdl website is not working properly. E-sign and e-kyc authentication failed. Check the issue and resolve it.

Dear sir,

my transaction number is lf[protected] for apply pan car with esign by aadhar but i lost my temporary token number.

Please help me with i did'nt get token number on my email.i paid online via my hdfc debit card.

My mail id is [protected]@gmail.Com

please send me my token number

my transaction number is lf[protected] for apply pan car with esign by aadhar but i lost my temporary token number.

Dear sir when i try to apply for pan then it always show error that captcha code mismatch, after 20-25 try it register me and after that i try to fillup my detail then it showsession expired problem again and again plz sir kindly update website regularily and solve this website problem

And this problem is start about 20-25 days before that days website work very good, but suddenly this problem is created.

Nsdl printing mistake in first name & surname my name change in father name in exchanged how to working of staffs my aadhar id perfect verify in name address i am loss in 250 rs agency apply. Not responsible in nsdl take to my compliance in strong evidence in rule. My pan card no ejbpm4134f. Only send number only. Me status checked know. My name to father name print. Father name in my name print how to possible totally collapse

After submitting a new pan card application on[protected], i was notified of a discrepancy via e-mail that my "proof of aadhaar is not provided for the aadhaar mentioned in the application. We request you to kindly submit a copy of aadhaar allotment letter issued to you by uidai."

I have logged in using my aadhaar, and my acknowledgement receipt shows the correct aadhaar number too. I have sent a mail attaching the downloaded e-aadhaar to [protected]@nsdl.co.in but nothing has been acknowledged.

My acknowledgement number is: n-[protected]. Submitted the application on[protected]

Please let me know if i should physically send the documents or an e-mail is sufficient. If there is a provision to cancel the existing application and submit a new one, kindly let me know.

Respected Sir,
My Pan Card Returned Undelivered Because " INCOMPLETE ADDRESS IN MY AADHHAR CARD", So Please Kindly Arrange to Resend Same To My Office Address Given Below and if it is Possible to Mention My Phone No ( [protected] / [protected] ) on Envelope, it Help Me, My PAN no. and
Acknowledgement No & Other Details Are Given Below.

SIR,
PLEASE SEND MY PAN CARD AT MY OFFICE ADDRESS.
ADDRESS:-
SAVITRI BARGAH,
C/O SANJAY BARGAH,
ROOM NO-59, NEW BECHLOR HOSTEL,
PRAKASH INDUSTRIES LTD, CHAMPA,
JANJGIR-CHAMPA, CHHATTISGARH, 495671
Mobile No- [protected] (Sanjay Bargah)
DETAILS OF PAN CARD :-

Acknowledgment Number :- [protected]
Name :- SAVITRI BARGAH
Permanent Account Number (PAN) :- DNRPB4456A

STATUS :- Your PAN card has been dispatched on 09-Jan-2018 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 19-Jan-2018.

NOTE :-MY CARD IS DISPATCH FROM YOUR OFFICE ON 09-JAN-2018
AND RETURN BACK TO YOUR OFFICE 24-JAN-2018 ( PLEASE HELP )