NSDL e-Governance Infrastructure Complaints & Reviews

Address: 686008

Sir/madam,

I have applied for new pan card on 16th december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

My acknowledgement number: n-[protected]

Thanks & regards,
Jitheesh p j
[protected]

+3 photos

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your PAN related query/concern, reach us on [protected]@nsdl.co.in or call on[protected]

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Address: Mumbai City, Maharashtra

Sir,
My online payment for enps registration fail during payment and registration process so that registration against this acknowledgement id 11392452 date[protected] is pending for confirmation from payment gateway. Enps website always show message registration against this acknowledgement id is pending for confirmation from payment gateway please try again after sometime
So i request you please reset my acknowledgement id so that i make registration initial payment and complete my registration.
Thanking you

Prem singh
Acknow. No 11392452
Date 14/12/2017

Jan 28, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 16, 2017

Updated by prem200185 DOB. 20/01/1985

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Myself sushma devi employee of gsss sari. I had applied for pran card and received the card no[protected].in the form of nps ihave written my father name thala ram but on the pran card which i received my father name written is incorrect. It should be thala ram instead of kala ram. So you are requested to make correction and send the new card as early as possible. With thanks.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400055

Website: nsdl.com

Dear sir,
I have applied for a correction name change after marriage pan card in the name of swara which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: swara santosh chaugule
Acknowledgement number: [protected]
Date of returned:10th april 2017
Mobile no: [protected]
Mail id :[protected]@gmail.com

+1 photos

Feb 2, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.

Dec 20, 2017

Updated by santosh260189@gmail,com Acknowledgement number - [protected]

Dec 28, 2017

Updated by santosh260189@gmail,com Hello Team,

As requested Acknowledgement number has been send on 20th Dec 2017, still awaiting reply
kindly look into the issue and request you to consider as soon as possible.

Regards,

Verified Support

Jan 01, 2018

NSDL e-Governance Infrastructure Customer Care's response Please refer URL https://www.tin-nsdl.com/services/pan/pan-index.html for applying Reprint of PAN Card.

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A solider whose name is - ram kishan.. Who is in 13 battalion and unit-charlie has fraud selection in assam rifles.
The recruitment of a. R. T. C dimapur 1997 that is only for sc and st candidate.
Soldier ram kishan is obc and do fraud in his papers and got selected in assam rifle..
Ram kishan son of badri prasad palsaniya whose postal address is-palsaniya ki dhani, behram ka bas vpo rampur, teh-bansur alwar, rajasthan 301416
.. A soldier whose work is to safe our nation is doing fraud with his own country what is the proof that is difficult time he will stand on his oath and save our nation.. What is the gaurantee.. I m complaining this against the law - rti (Right to inform)
What is happening to our nation soldier are fraud how they protect us then today they cheat with their own nation, tomorrow they can also join terrorism they can easily promte them

Assam Rifles customer support has been notified about the posted complaint.

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G

Gobinda Adhikari

from Bongaigaon, Assam

Dec 28, 2017

Sir, I have a PLI policy with your office since Nov 2002. The maturity date of my policy is 14 Jan 2018. I want to know above update of my policy and payment status. Also inform me that, how can I withdraw thematurity amount of the policy after the date of maturity.

With regards

Gobinda Adhikari
Shillong - 10
Policy No. APS-NM-508732-C

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G

gaurav0807

from Nagpur, Maharashtra

Jan 3, 2018

Relly 2017..group c ke fee submit ka baad me admit card ni nikl ra..admit card ka option ni aara nd 5 date btayi ja ri...pls help me sir

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J

Jayaprakash Kottayil

from Kodungallur, Kerala

Feb 9, 2018

1 am AR 230 ( Retd ) Asst Comdt Jaya prakash K My Present address lട as followട
JAYAPRAKASH KOTTAYIL
GEETHANJALI
KOVILAKAM
PARAPPANANGADI (p 0)
MALAPPURAM (DIST )
KERALA ' PIN 676303
Mob :- [protected]

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Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Sir i have applied for pan card online and token no and reference no have been generated and i have paid the fee of rs 118.90 but in e-sign/e-kyc verification i am not getting the otp in my registered number so i kindly want you to refund my amount of rs 118.9 fast... It urgent.. And do something to solve this problem in future this problem occurs in almost every online case..

+2 photos

Jan 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Address: Chennai, Tamil Nadu, 600041

Website: NSDL

Your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/46/47/48/49

The status of my father and his whereabouts is unknown to me as my parents are divorced more than 20 years ago. He is currently deceased.
All the proof in my application can be found in my date of birth certificate

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.

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C

capable

from Bhopal, Madhya Pradesh

Dec 15, 2017

My PAN acknowledgment No. [protected]. I applied for PAN on 25 JUl 2017.

My Pan status is
"Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/42541984/42541986 where the application was submitted by you."

Please give me an update.

pan card father's name - Comment #2949097 - Image #0

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NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018

Verified Support

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: 560100

Website: enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

I am trying to apply for pran card online, but the website is not allowing me to proceed further, because i don't have tin number, as i have read the instruction that if i am an indian citizen and i dont have any account in foriegn country i don't need to provide tin number, but website is unable to proceed further, please check the attached image file.

Please let me know if you need any other details.

[protected]@gmail.com
[protected]

+1 photos

Jan 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Acknowledgment number : [protected]
Name : sheik maideen sheik hussain
Category : individual
Status :
Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?

+2 photos

Jan 20, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 15, 2017

Updated by krishnamoorthykarthick Acknowledgment Number : [protected]
Name : SHEIK MAIDEEN SHEIK HUSSAIN
Category : Individual
Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution

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V

vs3238739

from Maler Kotla, Punjab

Dec 15, 2017

Since Not able to send OTP.You cannot proceed with E-sign.Kindly proceed with generating physical application and sent the application to the mentioned address in next page. Please Help me what to do. How to e-sing pan card.

pan process problem - Comment #2949104 - Image #0

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NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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Hello, i request the nsdl to resend my pan card because it was returned back undelivered. Actually it was expected to be delivered on 28/nov/2017 but it had delivered on 25/nov/2017 that is 3 days before the expected date. On the same day i was not home, so it could not be taken.
My address is : 29-d-187 rhb, pratap nagar, jaipur,
Jaipur,
Rajasthan - 302033

Jan 28, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us with your 15 digit PAN acknowledgement number to check & resolve your grievance.

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I registered for the recruitment of assam rifle 2017 which will be closed by 20th of december but i am not understanding how to pay the fees online. What should i do? Give suggestion. I dont have a state bank nearby to go and cut a challan as also i dont have time for that and i got a debit card of allahabad bank. What is the procedure of paying online with allahabad bank debit card. Please help.

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 560017

Pension account was opend thru sbi online wesite on 23rd nov, 2017 and pran[protected] was also allotted on the same day. Required documents were also sent thru post on the next day. However, i haven't received i-pin & t-pin till today. I cannot proceed further to make any transctions without logingin. Hence it is requested to forward login pins and the same may be intimated thru sms or email once it is dispatched. Further details are as follows:
Name: srinivasa rao yallamandala
Pran:[protected]
Mob:[protected]
Email-srinivas. [protected]@gmail.com

Thanks

Jan 22, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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I applied the pan card on 12/07/2017 with the acknowledgement number: n-[protected].
I send the all documents on 17/07/2017 and deliverd on 19/07/2017 with the courier trackon pod o.[protected]. When i call the nsdl office they said the still not received the document.
I'm very much irate i want our pan card.
If this is government work it doesn't mean nsdl doing the this type of mistake and lost the imporatnat document.
This is how government department doing work.
I want my pan card asap.
If required i can send the documents again.

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 14, 2017

Updated by saxenaanupam contact details:[protected]

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Anupam,

Inconvenience caused is highly regretted. To escalate the matter to concern team, kindly provide us with scan image of POD at [protected]@nsdl.co.in

Jan 19, 2018

Updated by saxenaanupam Dear Team,
Please find the attachment, and please check your mail i.d for POD scan Image.

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S

saxenaanupam

from Delhi, Delhi

Jan 19, 2018

Dear Team,

please check your mail id for POD scan ID.
Please find the attachment...

pan card not received still problem not solve - Comment #2978918 - Image #0

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Address: Rangareddy, Andhra Pradesh, 500072

My pan acknowledgment number is [protected]. I applied for pan on thursday, november 30, 2017.

My pan status is still 'your application is under process at income tax department.'

I have applied for the pan at kukatpally, hyderabad and enclosed aadhaar card as proof of identity and proof of date of birth respectively.

I was unable to connect to the aforementioned number as it always seems busy.

+1 photos

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Dec 14, 2017

Updated by ram47s Applied 3 times till now. There is no update from NSDL. Please find a solution to our issue.

Dec 19, 2017

Updated by ram47s No response till now from the concern department.

Dec 19, 2017

Updated by ram47s Hello, anybody is hearing our issue?

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is rejected by Income Tax Department (ITD) as Aadhaar Number (UID number) mentioned in the PAN application is already exists for another PAN. For further details, kindly write us at [protected]@nsdl.co.in

Dec 23, 2017

Updated by ram47s We are applying on the same aadhar but it is saying it is already allotted to others.

Please share on whose name it is registered.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

I have registered on NPS webiste on 12th dec 2017 but at the last step i am getting error msg which is stopping me pay at the site.

The wesite on which i ahve tried is :
https://enps.nsdl.com/eNPS/getSubDetails.html?ID=[protected]&getName=Online%20Su...⇄

I have attached a photot of the error as well

I am getting this error when i am trying to pay for NPS registration.

Can you please help me out in this its really important for me to open it.

Error msg :
Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

Please help me out
Acknowledge number : 11390995
Date of registration : 12.12.2017
DOB : 19.01.1990

+1 photos

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 632009

Sir i applied for new pan card in e-kyc mode on[protected] at 1:45:01 pm,
i paid fee for application after payment, my form got rejected due to failure of aadhar card verification, my token no is [protected] i have attached my payment receipt screen shot m requesting you to look at this issue and kindly refund my application fee as soon as possible.
thank you!

+1 photos

Jan 19, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Chittoor, Andhra Pradesh, 517247

I applied for pan card but KYC failed.(mentioned:: Kindly note that you will get refund of the PAN application in next seven working days. ) i didn't get my money back to my account . please refund as far as possible

Thank You,

Token Number alloted to PAN Application - token. No. [protected]
Name. Noushad Syed
DOB.16/03/1993
Email.[protected]@gmail.com

+6 photos

Jan 22, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Noushad Syed,

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Khordha, Odisha, 751010

Sir/Madam,
I have already applied 2 pan in NSDL e -kys mode, aadhar base.but due to i am not getting my otp that sent to my mobile, so repeately i did 2 time for 2
pan for different person and lost my money, both times.
please sir my first token no. is- [protected], dob-21/05/1981, name- bikram kishor baral,
and second is token no- [protected], dob-23/04/1989, name- sasmita baral,
please sir i appliedd on 28 nov. 2017.
my first debited track is SBIPGJT[protected]NSDLPAN, SECOND TRACK IS
SBIPGJT[protected]NSDLPAN,
I waited for 16days, , but i not get my money, , ,
pls kindly issue my above alligation and refund my money back to my debited account as soon as possible...so i will obliged for ever.
my total money is (118.90+118.90=237.80) plz consider.

+1 photos

Jan 24, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Serchhip, Mizoram, 796181

Website: www.assamrifles.gov.in

Sir,
With due respect i am here to state that i am unable to fill up the application online. I have been trying again and again for days and evertime it shows "due to technical error please fill up the application again".
So, i request is that can i send the application offline to the stated address. Though i understand that for our area we have to fill up online. I kindly request you to grant my request. This is so important for me.

Assam Rifles customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 15, 2017

Verified Support

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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C

consumer of assam rifles

from Bhimunipatnam, Andhra Pradesh

Dec 17, 2017

sir,
i applied for the post of riflesman-Safai, and the payment is done by the online payment and on that time power problem i miss my id no and i did not get mail with id no in my mail also .So i loss my id no and i did not get the application. my SB collect reference number is DU82420535 and Category is APPLICATION FEE (GROUP-C). My name is YARABATI SURESH and the payment is done on the date 16 th December at 11.20 PM . I provide proof below. So please help to find out my id no to continous my application .
thanking you sir

unable to fill up online application - Comment #2949789 - Image #0

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Hello sir,
Yesterday, on 12th december 2017, i have applied for new pan card. I have paid 118/- using icici debit card. After payment was made by debit card it required aadhaar verification and asked for otp, but it showed the page that said the session has expired, please login.
I didn't notice my temporary token number even.
Sir please refund the money as soon as possible.

My name is — sumit badaya
Email - newlife. [protected]@gmail.com
Pan no.: bespb1311l

Jan 27, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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H

HANUMAN GUNDI

from Delhi, Delhi

Dec 13, 2017

महोदय
मेरा पेन कार्ड नामाकंन नंबर -[protected] यह है जो एक वर्ष से अभी तक नहीं बना है ट्रैक स्टेटस में देखते है तो उंदर प्रोग्रेस बता है है इस लिये आप से निवेदन है की मेरा पण कार्ड जल्दी बना की कृपा करे में बुजुर्ग महिला हू में ज्यादा समजती नहीं मने अभी भी एमित्र पर जाकर बरवाया है मेरी सथर साल की उम्र है में बार बार नहीं जा सकती हू

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NSDL e-Governance Infrastructure Customer Care's response, Dec 18, 2017

Verified Support

Dear Hanuman,

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 154

no record found in pan card status

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enps registration payment problem

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correction in father name in pran card

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requesting your resend my pan card

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fraud selection in assam rifle recruitment

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pan card fee refund that I have paid

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pan card father's name

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online registration of pran

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pan process problem

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regarding redispatch pan card

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payment disturbance

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nps I-pin &-pin were not received

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pan card not received still problem not solve

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nsdl e-governance infrastructure pan application status 076529700032214

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please help me out..in nps registration error

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pan card refund issue

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nsdl e-governance infrastructure session expired after money deducted from bank account

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refund my pan fees(2 pan application fees)

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unable to fill up online application

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session expired after money deducted from bank account

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