NSDL e-Governance Infrastructure Complaints & Reviews

Sir i used nsdl site to make my pan card online. I use e-kyc option for aadhar verification. I have paid an amount of rs.115.00 using my debit card. My balance was deducted from the bank on 05/01/2018 but dont received aadhar otp.
Sir please refund my amount in my bank account as soon as possible.
My token no. Is [protected]
My email id is [protected]@gmail.com
Date of birth:02/10/1996
Sir please refund the amount

Dear sir/madam.

I was trying to generate by pan card since yesterday and below references were made and my money of rs 120 (Total amount rs 360/-) has been deducted from my account. This was really frustrating that i am not getting ot after 10 minutes and when i enter the otp is says that time expire and no new generation of otp attempt left. It made me so frustrated with this online process and a normal citizen is not able to generate him new pan with changes.

I need refund of my rs 360 amount urgently to my account. Request you to please refund on top priority and let me know when can i get my new pan number.

1. We thank you for using online pan application service of nsdl e-gov.
Your request is successfully registered with token number [protected] and the same has been sent on your email id provided in the pan application.
Kindly click below button to fill remaining pan application form

2. E thank you for using online pan application service of nsdl e-gov.
Your request is successfully registered with token number[protected]` and the same has been sent on your email id provided in the pan application.
Kindly click below button to fill remaining pan application form

3. We thank you for using online pan application service of nsdl e-gov.
Your request is successfully registered with token number [protected] and the same has been sent on your email id provided in the pan application.
Kindly click below button to fill remaining pan appli

Regards,
Dewesh pathak

Sir i rupa sharma applied for pan correction ack no.[protected] on july, 2017. I have already surrender the additional pan, and even it is deleted i have checked it, u can check the same. Even after deletion of additional pan, my application for pan correction shows under process. I am in urgent need of pan, many work is on hold because of not having corrected pan. Also i am not able to make aadhaar for not having pan. Sir understand my problem, i am waiting since many days. Please make my pan and send it immediately. Thanking you

I have submitted a request for new pan card application on Jan 4th in NSDL online services website with temporary token number [protected] and have opted for e-kyc verification. I have made the payment of 118.90 RS as processing fee but I have not received the OTP on my registered mobile number with Aadhar database. I have verified the mobile number in Aadhar UIDAI database and it's correct, really not sure why OTP has not been received on my registered number. At least a refund should have been processed i[censored]nable to generate OTP and this is a critical bug in their systems which needs to be addressed. I would be happy to get the refund from NSDL website ASAP as they have not provide the service promised.

Dear sir,
I have applied for a new pan card in the name of mukul kumawat which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

Therefore, i requesting you to resend my pan card to same address.

Applicant name: mukul kumawat
Acknowledgement number:[protected]
Date of birth:- 18/08/1994
Mail id :mukul. [protected]@hotmail.com

I am not able to generate ipin for pran no.[protected]. I enrolled the same via aadhar and also got it esigned. I have made the contribution in both tier 1 and tier 2 account as wee. However i am not able to access my pran account. While generating the ipin. I got the following error "pran not found in database". Please resolve it on priority basis.

Applied for the pan card two months ago, still shows the same status. All required documents were given at the time of application. The worst thing is there is no way to talk to a customer care executive. Numbers that are given on tracking status doesn't work. More than 60 days have passed now for a normal pan card and we call our country incredible india. No doubts about it now when a normal pan card doesn't get delivered in 60 days it is an incredible task. Thanks for the delay, by the way my salary is stopped for months just because of this pan card issue. I wish someone could understand how much salary matters to a person who doesn't have a billion dollars background. This is the acknowledgment number [protected] if someone cares.

Your e-kyc based request has failed due to length of address present in aadhaar exceeds the maximum length of address accepted in pan application form. Hence, your pan application cannot be processed using e-kyc mode. However, this application can be processed using scanned documents with e-sign / physical mode by generating new token. Refund of pan application fee for the said failed request would be made in next seven working days...

My pan card acknowledgment no is [protected], i have applied it four months ago for correction and submitted the aadhar document along with all details needed,

But it says, your application is under process till the date ie 02/01/2018.

I called many times to tinfc numbers, but phone number was always busy, if call rings they don't respond at all.

Parveen akhtar

Hi, when i try to complete my registration for enps, i am getting error: "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
My acknowledgement number: 11406499
Date: 30/12/2017

When i was paying using payment gateway error has occurred and website got closed.
Request to please resolve asap

Respected sir,
Its been 7 days since i have submitted my application but still i haven't get the pan no whenever i typae the acknowledgement no all i get is this dialogue.
Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/4868717 where the application was submitted by you. I request you sir to please help me as i am in urgent need of the pan

Dear sir,
I have applied for a new pan card in the name of mohd akib mohd arif ansari which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: mohd akib mohd arif ansari
Acknowledgement number: [protected]
Date of returned: 13-nov-2017.
Mobile no: [protected]

Sir,

I have applied for a new pan card in the name of yumnam sangita devi which dispatched our address in december 2017. I couldn't receive the pan card as post man he did not inform me and returned back.

Therefore, i requesting my pan card resend to same address and i mentioned our detail below.

Application name: yumnam sangita devi
My aknowlegement no.: [protected]
Pan no: dzppd2674j

I have applied for a new pan card through e-sign mode and enclosed the scanned certificates required and done the payment on 01/01/2018 and i got acknowledgement number as n-[protected] and the token number is [protected].

And if i'm tracking the status of the application, it shows 'sorry, no record found.' please resolve it as soon as possible and please give the status of the application via e-mail.

Thankyou

I too have same issue money got deducted from account. But as your word money didn't refund to account for working 7 days.
Token number for my application is [protected] and [protected]. First time was not successfully because i didn't link phone number and email id.
I have mentioned both the token because i'm confused with that. So take necessary action to refund my money.

Respected sir. I applied for pan in online through ekyc the been though i don't have ekyc but my money gone to online pan application then how can i refund my money... And the two amounts reference numbers are here... Transaction reference number (Lur[protected]), aadhaar number[protected], bank reference number[protected], krishna kumari doppalapudi. And another transaction reference number (Lur[protected]), aadhaar number[protected], bank reference number[protected], dronadula srikanth

I tried to fill the pan application through the nsdl website and selected the e-sign option.
After payment i got screen with button - "continue with e-sign/e-kyc"
After clicking i am not able to proceed. I get following error
"your request could not be processed. Please try after sometime"

I have tried multiple times but i always get the same error.
My temporary token number: [protected]
My mail id: anusha. [protected]@gmail.com

Please help me with this.

I have applied for pan card through nsdl that is acknowledgement no. [[protected]] at 01/10/2017, pan no. Allotted to me is ea[protected]in, pan card has been dispatched on 10-oct-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication but i have not received due to returned back undelivered. Kindly re-send the same by way of postal department. Thank you.

My token number [protected]. My name - sanatan patra.
Mera adhar card e-kyc nia house ha please 115.90 paisa refund kordijia
My transaction i'd -0017576954301220178255015146025509
Transaction status - pgs10001- success
Transaction reference no - lsm[protected]
Date and time - 2017/12/30
Amount - 115.90
Bank reference no - 361983

Please resend the pan as it was returned undelivered. I am unaware if it was sent by post or courier.

It has to be delivered to the same address mentioned earlier.
I did not get a call from either courier or speed post. Also, i am unaware if it was sent through which of the above.

It will be helpful if you could resent it asap.

Syed jameel,
Vidyasagar,
Bangalore - 560077