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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 155

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P
Piyush Nair
from Hisar, Haryana
Dec 13, 2017
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

I have registered on NPS webiste on 12th dec 2017 but at the last step i am getting error msg which is stopping me pay at the site.

The wesite on which i ahve tried is :
https://enps.nsdl.com/eNPS/getSubDetails.html?ID=[protected]&getName=Online%20Su...

I have attached a photot of the error as well

I am getting this error when i am trying to pay for NPS registration.

Can you please help me out in this its really important for me to open it.

Error msg :
Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

Please help me out
Acknowledge number : 11390995
Date of registration : 12.12.2017
DOB : 19.01.1990
Jan 19, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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    syedmusthafa
    from Mayiladuthurai, Tamil Nadu
    Dec 13, 2017
    Resolved
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    Resolved

    Address: 632009

    Sir i applied for new pan card in e-kyc mode on[protected] at 1:45:01 pm,
    i paid fee for application after payment, my form got rejected due to failure of aadhar card verification, my token no is [protected] i have attached my payment receipt screen shot m requesting you to look at this issue and kindly refund my application fee as soon as possible.
    thank you!
    Jan 19, 2018
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Dec 19, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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      Noushadpgr
      from Chirala, Andhra Pradesh
      Dec 13, 2017
      Resolved
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      Resolved

      Address: Chittoor, Andhra Pradesh, 517247

      I applied for pan card but KYC failed.(mentioned:: Kindly note that you will get refund of the PAN application in next seven working days. ) i didn't get my money back to my account . please refund as far as possible

      Thank You,

      Token Number alloted to PAN Application - token. No. [protected]
      Name. Noushad Syed
      DOB.16/03/1993
      Email.[protected]@gmail.com
      Jan 22, 2018
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Dec 19, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Noushad Syed,

      To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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        S
        siram
        from Ranaghat, West Bengal
        Dec 13, 2017
        Resolved
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        Resolved

        Address: Khordha, Odisha, 751010

        Sir/Madam,
        I have already applied 2 pan in NSDL e -kys mode, aadhar base.but due to i am not getting my otp that sent to my mobile, so repeately i did 2 time for 2
        pan for different person and lost my money, both times.
        please sir my first token no. is- [protected], dob-21/05/1981, name- bikram kishor baral,
        and second is token no- [protected], dob-23/04/1989, name- sasmita baral,
        please sir i appliedd on 28 nov. 2017.
        my first debited track is SBIPGJT[protected]NSDLPAN, SECOND TRACK IS
        SBIPGJT[protected]NSDLPAN,
        I waited for 16days, , but i not get my money, , ,
        pls kindly issue my above alligation and refund my money back to my debited account as soon as possible...so i will obliged for ever.
        my total money is (118.90+118.90=237.80) plz consider.
        Jan 24, 2018
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Dec 19, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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          T
          Tetei
          from Bahula, West Bengal
          Dec 13, 2017
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          Address: Serchhip, Mizoram, 796181
          Website: www.assamrifles.gov.in

          Sir,
          With due respect i am here to state that i am unable to fill up the application online. I have been trying again and again for days and evertime it shows "due to technical error please fill up the application again".
          So, i request is that can i send the application offline to the stated address. Though i understand that for our area we have to fill up online. I kindly request you to grant my request. This is so important for me.
          Assam Rifles customer support has been notified about the posted complaint.
          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
          sir,
          i applied for the post of riflesman-Safai, and the payment is done by the online payment and on that time power problem i miss my id no and i did not get mail with id no in my mail also .So i loss my id no and i did not get the application. my SB collect reference number is DU82420535 and Category is APPLICATION FEE (GROUP-C). My name is YARABATI SURESH and the payment is done on the date 16 th December at 11.20 PM . I provide proof below. So please help to find out my id no to continous my application .
          thanking you sir
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            S
            sumitbadaya
            from Mumbai, Maharashtra
            Dec 13, 2017
            Resolved
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            Resolved

            Hello sir,
            Yesterday, on 12th december 2017, i have applied for new pan card. I have paid 118/- using icici debit card. After payment was made by debit card it required aadhaar verification and asked for otp, but it showed the page that said the session has expired, please login.
            I didn't notice my temporary token number even.
            Sir please refund the money as soon as possible.

            My name is — sumit badaya
            Email - newlife. [protected]@gmail.com
            Pan no.: bespb1311l
            Jan 27, 2018
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Dec 15, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
            महोदय
            मेरा पेन कार्ड नामाकंन नंबर -[protected] यह है जो एक वर्ष से अभी तक नहीं बना है ट्रैक स्टेटस में देखते है तो उंदर प्रोग्रेस बता है है इस लिये आप से निवेदन है की मेरा पण कार्ड जल्दी बना की कृपा करे में बुजुर्ग महिला हू में ज्यादा समजती नहीं मने अभी भी एमित्र पर जाकर बरवाया है मेरी सथर साल की उम्र है में बार बार नहीं जा सकती हू
            NSDL e-Governance Infrastructure Customer Care's response, Dec 18, 2017
            Verified Support
            Dear Hanuman,

            If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
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              T
              tamanghubert
              from Kolkata, West Bengal
              Dec 13, 2017
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              Address: Darjeeling, West Bengal, 734001

              Sir,
              My mother smti celestina tamang w/o late no.12059 rfn aita singh tamang holder ppo no. Pao/ar/wb/4318-pa/ar/52-c is drawing monthly basic pension of only 1275/- per month. It is learnt that her monthly pension has not been revised since 2006 to onwards i. E 6th and 7th pay commissions.
              In this connection several correspondences have been made and the "assam rifles ex-servicemens association kurseong" has also written with copy of ppo and passbook but without any fruitful result. Hence, you are requested to kindly take early necessary action as she has already sustained immense financial loss.
              Assam Rifles customer support has been notified about the posted complaint.
              Sir I love assam rifles and defence job so you requested to you please plz contact me [protected]/mail me ..nakul.[protected]@Gmail.com
              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai - 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
              Rally kb hogi religious teacher Ki Jo 16 January ko honi thi wo cancel ho gyi h kya agr cancel ho gyi h to phir kb hogi
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                V
                VAMC one (chinna)
                from Hyderabad, Telangana
                Dec 12, 2017
                Resolved
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                Resolved

                Address: Rangareddy, Andhra Pradesh, 500035

                I have some problem to apply pancard. And money will be debeted from my account.. Now i want my money...
                I dont want to appply pan card.. Why beacause site will be not working properly. Waste site
                I have some problem to apply pancard. And money will be debeted from my account.. Now i want my money...
                I dont want to appply pan card.. Why beacause site will be not working properly. Waste site
                Jan 27, 2018
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Dec 15, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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                  S
                  sharmaji Rider the destroyer (joney sharma)
                  from Agra, Uttar Pradesh
                  Dec 12, 2017
                  Resolved
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                  Resolved

                  I too applied new pan using ekyc mode for my friend. I tried three times thinking some problem in network. All the three time its deducted my amount. But lately i realize that there was some missmatch in docs. And then i tried again 4th time and this time my application submitted successfully. And after those 3 errors i got notifications that the deducted fee will be refund into my acc in next 7 working days. But its been a 2 weeks and there is only 2 refunds in my acc. Please refund my all money.

                  Please fix the bug. I want my refund for all 3 temporary tokens. Please refund my amount back.
                  (Unfortunately i can not remember that the application succeeded with which token no. And i also don't know that which 2 tokens have been refunded to me)

                  Date of birth=[protected], email id= [protected]@gmail.com
                  Temporary token no= (1) [protected], (2) [protected], (3) [protected] (4) [protected]
                  Jan 25, 2018
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 15, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
                  Date of birth=[protected], email id= [protected]@gmail.com
                  temporary token no- [protected]
                  NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018
                  Verified Support
                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                  Sir i still didn't get refund.Please do something.
                  sharmaji Rider the destroyer (joney sharma)'s [Complaint's author] reply, May 26, 2018
                  reply please
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                    J
                    Jure Snoj
                    from Bengaluru, Karnataka
                    Dec 12, 2017
                    Resolved
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                    Resolved

                    We have tried to register our company for more than five months now. The pan allocation is taking more than two weeks, like every single step in registering our company.

                    The status says this:

                    Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/46/47/48/49 where the application was submitted by you

                    How much longer will this take?
                    Jan 17, 2018
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 15, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.
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                      R
                      Rengarajan Seshadri
                      from Chennai, Tamil Nadu
                      Dec 12, 2017
                      Resolved
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                      Resolved

                      Sir/madam,

                      I have applied for name correction in my pan card on 11th december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                      "thank you for using online facility for pan application.

                      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                      But when i checked my application status today, it was shown "sorry, no record found."

                      Please check my application

                      Best regards
                      K s rengarajan
                      Dec 13, 2017
                      Complaint marked as Resolved 
                      My Application Status is currently showing as Under Process - Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department There seems to be a delay of 24 hours between the time the application is submitted and when the status can be queried based on the Acknowledgement no Regards Rengarajan K S
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 15, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your application for has been accepted by the Income Tax Department. Your PAN Card will be dispatched to you shortly.
                      I just got a Acknowledgment No :[protected] and till today i didn't receive any update from the track status.

                      and the status is saying that Your application is under process at TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you
                      NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018
                      Verified Support
                      Your PAN card has been dispatched on 13-Dec-2017 by Blue Dart Express Ltd courier vide airway bill no. 34690560026
                      Hi,
                      Last month open NPS account through ICICI Banking, we got PRAN no. with login password. I would request to you how to deposit money automatically deducted from my debit account through ICICI Bank.
                      Kindly revert on my cell +91 [protected]
                      NSDL e-Governance Infrastructure Customer Care's response, Dec 29, 2017
                      Verified Support
                      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                      Https://www.onlineservices.nsdl.com/paam/continuePayment.html?ID=[protected] is a my payment link and Token Number [protected]
                      rohit kumar.
                      I have submitted nsdl website a new pan card full fill the farm and gave a full 118 rupees full payment but form not submite .nsdl not refund my balance please help me refund my balence
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                        V
                        vikasg603
                        from Vasai-Virar, Maharashtra
                        Dec 11, 2017
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 401305

                        Nsdl rejected my pan card request and also not refunding my money
                        They are saying that applicant's details cannot be mentioned as representative assessee in application form
                        But i am major so why i have to give any other person details
                        And also there are no option to edit details
                        When i have contacted them they are saying that give new request
                        When i talk them about refund they are saying that there are no refund
                        Please help me
                        Feb 1, 2018
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 13, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Vikas,

                        Your PAN application is marked for discrepancy as the invalid details mentioned in Representative Assessee's column. For more details, kindly reach us at [protected]@nsdl.co.in.
                        Dec 13, 2017
                        Updated by vikasg603
                        so give me option to edit my details
                        in your website there is no option to edit details
                        Verified Support
                        Jan 01, 2018
                        NSDL e-Governance Infrastructure Customer Care's response
                        Please refer URL https://www.tin-nsdl.com/services/pan/pan-index.html for applying new of PAN Card.
                        Hi,
                        My Acknowledgment number for PAN CARD is : N-[protected]
                        Payment done through NetBanking : Rs 120

                        Now the status shows as "NO RECORD FOUND"

                        Please resolve

                        Thanks
                        Karan Verma
                        NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018
                        Verified Support
                        To help resolve your complain, kindly reach us on [email protected]
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                          Ninad Mhamunkar
                          from Pune, Maharashtra
                          Dec 11, 2017
                          Resolved
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                          Resolved

                          My token number is [protected]. I tried to fill the pan application through the nsdl website and selected the e-sign/e-kyc aadhar verification process. The payment got deducted and it took me to the aadhar verification process. And internet get disconnect. I log in to nsdl website as register user for complete the aplication process. And i entered otp and
                          It kept saying 'your request cannot be processed, please try after sometime.'

                          My token no is: [[protected]]
                          Email: ninad. M.[protected]@gmail.com
                          Dob: 1/06/1962
                          Jan 26, 2018
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 13, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Ninad,

                          To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in
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                            S
                            Sivaraman G
                            from Chennai, Tamil Nadu
                            Dec 11, 2017
                            Resolved
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                            Resolved

                            Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                            This complaint is in relation to the pan change request acknowledgement number: [protected]

                            When tracked on the tin-nsdl website the status is still showing as "your application for 'new pan card or/and changes or correction in pan data' is under process at nsdl." and need this completed quickly so that my sister can have her aadhaar and pan linked before deadline

                            This pan change request was created on 07/nov/2017 and it has been more than 30 days now

                            Kindly resolve at the earliest
                            Dec 26, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 13, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Sivaraman,

                            Your PAN application is marked for discrepancy, for further clarification, kindly reach us at [protected]@nsdl.co.in
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                              S
                              sprabhubecse
                              from Mumbai, Maharashtra
                              Dec 11, 2017
                              Resolved
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                              Resolved

                              Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                              Hi team,

                              I have the below pran account registered for me. I am paying all my contributions without any arrears. I have issue in accessing enps portal for the same.

                              When i login into enps it is giving me error - pran not found in databse. Pleae review and help me to get this resolved.

                              Pran:
                              [protected]
                              Name:
                              S prabhu

                              Let me know if you need more information on the same.

                              Regards,
                              Prabhu
                              Jan 22, 2018
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 21, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                              I started registering for my new PAN Card using my Aadhar card. My token no. is [protected]. I have tried a lot many times, but I am still not receiving my aadhar OTP, during the e-KYC verification. Please look into this matter. If the process doesn't go on, please refund the amount of Rs.115 I have paid.
                              Sir received pran card :[protected] but I-PIN and T-PIN which was to come by another mail never arrived.
                              Axis Bank POS is not helping me, without I-PIN and T-PIN cant operate online,
                              please help.
                              sanjay.[protected]@gmail.com
                              NSDL e-Governance Infrastructure Customer Care's response, Dec 29, 2017
                              Verified Support
                              This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php."
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                                Dinesh Chugh
                                from Tirupati, Andhra Pradesh
                                Dec 11, 2017
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 421003

                                I have submitted a application 2nd time to update the father's name and surname on pan card but today again i have received a new pan without any update. Every details is same as the old pan card. I am very upset with the income tax department as all my works are pending i am not able to withdraw my epf balance i am not able to invest in mutual funds as kyc getting rejected again and again.
                                I am not gonna stop this time and will take this to high level.
                                I have paid rs. 200 both the times and i am not gonna spend more money on this i want this to be resolved asap and for free.
                                I have attached my new pan, receipt and form which i have filled to update the details.
                                My details are also not updated in income tax portal. My surname shows as chugh on pan card but on the system it still shows as chug which was incorrect bcos of this also my kyc is getting rejected...

                                Plz get in touch with me on [protected] for fore info.
                                Jan 21, 2018
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 13, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Dinesh,

                                To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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                                  H
                                  Hariboooo
                                  from Bengaluru, Karnataka
                                  Dec 11, 2017
                                  Resolved
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                                  Resolved

                                  Sir/madam,
                                  I have applied for a pan card via online. First i tried through paperless, it said "unable to process as the address mentioned is too long and it can be done by sending scanned documents through e-sign"

                                  So, i have applied through e-sign method and received an acknowledgement number which is '[protected]'

                                  Now checking my pan status i receive this
                                  ' we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]'

                                  Is my pan card been processed???
                                  Will i get my pan card??
                                  Jan 28, 2018
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 13, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                  Sir, i have filled 2 forms for assam rifle, i paid fee 200/application, but fee is 100, and print application also not available,
                                  id-AR/2017/106919
                                  ID-AR/2017/105365
                                  please provide me causes.
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                                    S
                                    Savita Navalgi
                                    from Mumbai, Maharashtra
                                    Dec 10, 2017
                                    Resolved
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                                    Address: Mumbai City, Maharashtra, 400013
                                    Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                                    Sir/madam,

                                    I have applied for new pan card on 9th december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                                    "thank you for using online facility for pan application.

                                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                    But when i checked my application status today, it was shown "sorry, no record found."

                                    Please check my application

                                    Thanking you
                                    Savita navalgi
                                    Jan 25, 2018
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 12, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
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                                      N
                                      Noushadpgr
                                      from Chirala, Andhra Pradesh
                                      Dec 10, 2017
                                      Resolved
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                                      Address: Chittoor, Andhra Pradesh, 517247

                                      I applied for pan card but KYC failed.(mentioned:: Kindly note that you will get refund of the PAN application in next seven working days. ) i didn't get my money back to my account . please refund as far as possible

                                      Thank You,

                                      Token Number alloted to PAN Application - token. No. [protected] dated :[protected]:34:19.014
                                      Jan 28, 2018
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 13, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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                                        Vishal_97
                                        from Ahmedabad, Gujarat
                                        Dec 10, 2017
                                        Resolved
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                                        Resp sir/madam,
                                        I submitted an online application for pan card on the website of nsdl, through ekyc mode. I followed the necessary steps, and therein received my acknowledgement number, n[protected].
                                        I checked and rechecked the status of my pan (After 24 hrs), the status was shown "no record found". Please review my application.

                                        Thanking u,
                                        Vishal
                                        Jan 12, 2018
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 12, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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