NSDL e-Governance Infrastructure Complaints & Reviews

As we went out on the deliver date the post man returned the post you have sent please resent my pan card for the requested address
Acknowledgement number :[protected]
Resent my pan for the requested address
My application status is "your pan card has been dispatched on 22-sep-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 02-oct-2017"

Nov 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Oct 05, 2017

Updated by Abdul Rajaak As we went out on the deliver date the post man returned the post you have sent please resent my pan card for the requested address
Acknowledgement number :[protected]
Resent my pan for the requested address

Verified Support

Oct 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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C

career institute

from Hojai, Assam

Oct 5, 2017

NSDL E-Governance Infrastructure — pan card related issue not refund money

Dear sir,
my money has not receive yet, merchant id is 77304

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Address: Karnal, Haryana

Sir,
I am davinder singh, my pran card no.[protected]. I forgot my passward then i entered five times wrong passward, so my account has been locked. And my old mobile number is closed by company a long time, so otp is not received yet. So please send me new passward & unlock my account or reply me how can i unlock my account. My e-mail id - [protected]@gmail.com.

Thanking you,

Yours faithfully,
Davinder singh
Pran card no.[protected]
E-mail id - [protected]@gmail.com

Nov 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: New Delhi, Delhi

Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Dear sir/madam,

I have submitted application for correction of my name on pan card also acknowledgement number was also allotted, but the status is showing as "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/49239885/23529580 where the application was submitted by you". Please help by when i will be receiving the updated pan card what is turnaround time?

Acknowledgement number allotted - [protected]
Reference number[protected]

Regards
Archit aggarwal

Nov 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Pune, Maharashtra

Dear sir/madam, kindly resend the spelling corrected pan no alnpj8732e (Sabira jafri) nsdl, sent by speed post airway bill no ea[protected]in to resid address 450/118k/1, nanak nagar, sunaron wali gali, muftiganj, thakurganj lucknow, u. P. Mob no [protected],, &, [protected],..in this connection i wish to inform u that 2-3 times we met the postman in chowk head post office after dispatch. Irresponsibility by the concerned, as never door locked, no body came, nor called on mob no... On tracked the above post online status showing returned to nsdl on 20th sept 2017.. Plz resend the above pan card again & plz mail/massg me for information... Thanks alot...
Thanks.. Sabira jafri

Nov 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Sabira,

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.

Verified Support

Oct 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Sir,
I have applied for pan card twice. My token no. Is [protected] and [protected]and aadhar authentication failed because otp reached late and
Money is not refunded
It's been two days sir, i am not feeling safe to apply again. Please please do the needful

Please refund my money as soon as possible

Thank you

Name: nishant batra
Token1:[protected]
Token2:[protected]
Mode of payment: online banking

Nov 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Respected sir
Sir my father did not received the pan card which was dispatched because our village did not had blue dart facility they also didn't informed us about it so it was returned back, so i am requesting you to re dispatch it details of pan card are
Name:mandadapu mahankali rao
Pan no:asypm8181g
Acknowledge no:[protected]
Awb no:[protected]

Nov 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Tejaswini,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

Verified Support

Oct 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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S

Shubham Harshit

from Bengaluru, Karnataka

Oct 4, 2017

I had applied for pan card from nsdl on 24th september 2017 but when i try to check the status of my pan card application, using acknowledgement number [protected], it shows "no record found." Please help.

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NSDL e-Governance Infrastructure Customer Care's response, Oct 10, 2017

Verified Support

Your PAN card has been dispatched on October 02, 2017 by Blue Dart Courier vide AWB no. 34372382936.

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Address: 759017

Sir, i have verified and applied for pan card by e-kyc. All the processes complited as instructed. Ater submission i got a mail having a application having aknowledgement no.[protected] and payment receipt.
While i track my application status it shows
"sorry no records found."
My aknowledgement no.[protected]
Resove my problem soon unless return my money

Nov 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Binaya,

Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution

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Nsdl cra — unlock my account

I am a government employee and i have account on tire i - on nsdl central record keeping agency.
My user id =[protected] but due to some wrong attempts my password will not working so my account is being locked.
Therefore plz give me a another new password and unlocked my account so that i can see my account summery
Then i would ever great full before you.

Regards.
Gyan prakash
At: 194 bn bsf,
District: baramulla
State: j&k
Mob. No. [protected]
Mail id: [protected]@gmail.com

Nov 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php."

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M

mkcd

from Visnagar, Gujarat

Oct 4, 2017

My pan card returned undelivered due to home close. So please re dispatch my pan card on same address.
Acknowledgement no. N-[protected]
Category : individual
Name: chauhan sonal
Pan no: BPQPC9851R

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Address: Sundargarh, Odisha, 769012

Dear sir,
I have applied for a new pan card in the name of anuj khaitan huf which was dispatched our address in september 2017.
I didnt receive the pan card nor i got any call from the blue dart courier company.
Also didnt get any sms regarding dispatch of the same.

Later on querying i found the courier is returned to nsdl.

Therefore, i am requesting you to resend my pan card to same address by speed post/regisered post only. Details mentioned below

Applicant name: anuj khaitan huf
Acknowledgement number: [protected]
Date of birth: 14 april 2017

Oct 17, 2017

Complaint marked as Resolved

Pan card received. Thanks.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Anuj,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Gulbarga, Karnataka, 585105

Myself arvind nayaka /bolshetty, i have sent my pan card for correction, still i have not received my pan card back to my address and i have submitted all required documents sent by india post on 11/07/2017 cong no rk[protected]in. Its pending from around six month, my pan card no is apwpb0988h and my acknowledgment no is [protected] =. Kindly send my pan card as soon as possible. My contact no is [protected] my mail id is [protected]@rediffmail.com kindly do the needfull.

Nov 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Arvind,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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M

malik383

from Lucknow, Uttar Pradesh

Oct 3, 2017

I have a pan card franchise from steelpack but the website is not working.I have mailed them many times but I have not got any response.
Please resolve my problem as I am going through a great loss.I want an engineer or to solve my problem online as soon as possible.
contact-[protected]

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Address: Thane, Maharashtra, 421302

Respectively sir, i want to bring it in your kind information that my pran account number is[protected] i want to change my previous mobile number [protected] used in pran account. Now i want to update this mobile number with new mobile number [protected]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my nsdl cra account. That will be your most kindness

Nov 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

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Address: 600099

I applied for the pan card and paid the fees through my net banking but the e-kyc failed due to which it displyed the following message :
"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."

Please help to resolve my problem.

Details are given below:
Token no. [protected]
Dob: 21/02/1990
Name: sabeeha fathima
E mail: sabeeha.[protected]@gmail.com

Nov 4, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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I had apply foe a pan card through a choice center near my city. But due to wrong address punch by the form filler, my pan card is still not get by me.

Request you to pls help for re-dispatched it to me.

Details are as given beklow :-

Application coupon no. - u-a[protected].

Pan no. Is - ckcpa6158b.

Cont. No. - [protected].

Home add. - house no. 343, beladula, near stop dam, raigarh.
Chhattisgarh. Pin code - 496001.

Office add. - ralas wheels, tatibandh, g. E. Road, raipur, chhattisgarh, 492099.

Pls do the needfull.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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sanjay k joon

Oct 3, 2017

Our PAN is returned undelivered due to some unknown reasons, request you to resend the PAN generated under the name of Manisha.

Details are as follow...

Our PAN application with Order ID-MA-[protected]N(coupon No[protected]

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Address: 331305

Acknowledgment Number : [protected]
Name : OM PRAKASH
Category : Individual
Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

Solved My PAN Card Problem
I before Not Applied PAN CARD
URGENT MY PAN CARD

Nov 5, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.

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A

ashokkumarjonapur

from New Delhi, Delhi

Oct 3, 2017

Please re-dispatched the my pan card on same address
Acknowledgement Number : [protected]
pnacard no : AAFCN7699L
Name : NIYOKTA HR SOLUTIONS PRIVATE LIMITED
ADDRESS : H.NO-39, GALI NO-7, SHAMBHAV COLONY, MANDI PAHARI/HILLS, NEW-110047/30.
my contect no.-[protected]

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P

pramod23sept

from Mumbai, Maharashtra

Oct 3, 2017

Dear Sir,
I have applied for PAN card about month ago still the status is showing "Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department"
Please issue the same at earliest as i require it urgently'
My Reference No is : [protected]

Regards,
Pramod

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Website: nsdl.co.in

I applied for the pan card 2 times and paid the fee 2 times through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Please refund my money. Details are given below:
Token no. [protected], [protected]
Dob: 07/10/1989
Name papindera kaur
E mail: [protected]@gmail.com

Nov 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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rajeshm13

from Pune, Maharashtra

Oct 3, 2017

I have applied for PAN Card and the same is dispatched with
by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Z1358638 with Pan card no;-EBBPM4854C, dated[protected] and the same is returned back undelivered. Kindly re-send the same do needful. Thanking you,

Rajesh
[protected]

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Address: Ranga Reddy, Andhra Pradesh, 500084

My pan acknowledgment number is [protected]. I applied for pan name correction 30th of august, 2017.

My pan status is still 'your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/4716302/4716303 where the application was submitted by you'.

Can you please check and let us know the status.

Nov 5, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 27, 2017

saadhyabalu's response way bill number [protected] Blue Dart Express in this period iam not in home iam return back
pls send pan card on same adress

Sep 28, 2017

chandu272364's response hiiii sir
my name is chandra singh and plz re dispached pan card of custemer on him addreess for him absent it pan card return to nsdl and not geeting custermer plz i request u to re dispached pan card
on
FOLLOWING ADDRESS:- BALA CHARAT TEH TADGARH DISTT- AJMER PICODE:-305926

APPLICATION NO. PAN CARD NO. PAN HOLDER NAME
[protected] HKJPS4836Q DINESH SINGH
[protected] GLJPS2725C RAJU SINGH

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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S

saadhyabalu

from Mumbai, Maharashtra

Oct 3, 2017

Dear sir
my ack number n-[protected] and blue dart way bill number [protected] is undeliverded and return back

so how to recollect same

pls suggest

thanks

balu dongardive
[protected]
[protected]@gmail.Com

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C

chandu272364

from Lucknow, Uttar Pradesh

Oct 3, 2017

Hii plz followig detail pan card redispeched on pan card address

application no- [protected]
pan no- HKJPS4836Q

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My wife and i are us citizens and applied for pan card in june. We got a query from nsdl than the address page is missing. Since us passport does not have address page, they asked us to send oci card which we did on july 20th. Since then i have made 25 calls to the call center. Our pan numbers are n[protected] and n[protected]

Please help

Nov 15, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your concern, kindly contact our TIN Call Center: 020–27218080/25658300 from 7.00 am to 11.00 pm for all 7 days of the week

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Address: 395010

Website: [email protected]

Dear sir,
I have not received my pan card so please resend my pan card whose permanent account number (Pan) is chmpg9197h and acknowledgement number is -[protected]. Request you to please resend my card on the given mail address below:-

"keval vipulbhai gaudani"
Add - 69 maruti nagar society
Punagam
Surat city
Bombay market
Surat gujarat - 395010
Mo. No. - [protected]
Regards,
Keval v gaudani

Nov 15, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on September 29, 2017 by Speed Post vide AWB no. EA[protected]IN.

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Address: 411016

Sir, i had filled the form for online pan card on 21.09.2017, but after the last payment i found out that the payment was done but the online form of my pan card was failed but on the ‘’ message’’
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
But i did not my refund as on 29.09.2017. So please release online payment.
Thanking you
Ramji lal sharma
Temporary token number [protected]

Nov 7, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Acknowledgment number : [protected]

How many days it takes to deliver pan card.

Status report : your application for 'new pan card or/and changes or correction in pan data' has been accepted by the income tax department. Your pan card will be dispatched to you shortly...

It will be very helpful to me if it will be delivered to me in fewer days..

Oct 4, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on September 29, 2017 by FFCl Courier vide AWB no. B903Z2358173.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 164

postman returned my pan card

NSDL E-Governance Infrastructure — pan card related issue not refund money

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account has been closed/locked

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pan card correction - reference number - 2017082029565

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to resend the correct pan card alnp 8732e (sabira jafri)

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not refunded

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pan card redispatch ment

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it shows no records found when i track my application status

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unlock my pran account 110091163617

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pan card redispatch request..

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pan card status not updated and not delivered kindly updated

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changing in mobile number

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failure of the e-kyc while applying new pan

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re - dispatching of pan card

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income tax department (itd) database shows that you

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failure of e-kyc two times

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pan correction application status

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pan card not received even after 90 days

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pleas resend my pan card in my permanent address this mentioned below

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online payment refund

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pan card delivery

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