NSDL e-Governance Infrastructure Complaints & Reviews

Address: 172024

Website: none

I had applied for pan card in nsdl websites. But my registration had failed some cause. I had deposited amount rs 115.90 in nsdl website. My token number is [protected]. My transaction reference number is jsm[protected]. Bank reference number is 390816. Transaction id is 00140306770110201715574315068. Txn# number is ju[protected]. But i had not received any acknowledgement number because my registration had failed some cause. I had done call nsdl number [protected]. I said all details. Customer care agents said your amount will be refunded 7 days. But after 10 days no amount has refunded.
Please refund my money early. I will be thankful to you.
Rajesh kumar
Village – kawala
Post office – bhareri
Tehsil - kumarsain
District –shimla
Himachal pradesh
17024.
Date of birth - 14 december 1989
Contact – [protected]
Email id – [protected]@gmail.com

Nov 12, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Verified Support

Oct 12, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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N

nonononono

from Delhi, Delhi

Oct 11, 2017

My Acknowlegement No. is [protected] and my Pan Card no. is GCJPK7228D. My Airway Bill No. or the contignment No. is EA[protected]IN. I was ill so i cannot receive my pan card at my residence. I request you to please redispatch my pan card at my residence.

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NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017

Verified Support

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

B

balapns

from Coimbatore, Tamil Nadu

Oct 11, 2017

My PAN acknowledgment number is [protected],
My PAN status is still 'Your application is under process at TIN Facilitation Center. Please advise its for urgent bank loan.

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NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017

Verified Support

Your PAN card has been dispatched on October 12, 2017 by Blue Dart Courier vide AWB no. 34377790591 .

S

Shatakshi Pal

from Nagpur, Maharashtra

Oct 11, 2017

Acknowledgement no-[protected], returned to NSH Pune on 21/19/2017, sir i request you to send my pan card again as i was not present on the day due to the unavoidable circumstances and i really need my pan card as i have to make urgent transaction. I would be highly thankful to you i[censored] can reply as soon as possible.

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NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017

Verified Support

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: Pune, Maharashtra

Hello sir,

Showing below status since 15 day's even pan number is not generated yet.

"your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you"

I am calling to above phone numbers[protected]/42541984/[protected] but no one is receiving phone.

Acknowledgement number - [protected]

Please help me, i need it urgently.

Thank you
Sunil

Nov 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear sir/madam,
I have applied for new pan card. Pan card is dispatched by "blue dart exp. Ltd" vide air way bill no.[protected]. But blue dart returned back to origin by saying that we can't delivered vide air way bill no. [protected].
Sir, please redispatched my pan card on the same address as given in application form.
I requested u, plz resend my pancard at following add.
Acknowledge no.[protected]
Pan no. Aeapf2749f
Name - fariyad
Add - plot no - 523, udyog kendra - ii, ecotech - iii,
Greater noida, u. P. - 201306
Mob no - [protected]
Plz, do needful as earlist as possible.

Nov 13, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Gorakhpur, Uttar Pradesh, 273001

My name is mohammad waqar s/o havildar taufique alam, 24 assam rifles, c-company, my father died in october 2014 in command hospital, kolkata after an operation for the injuries in an accident when he was on duty. As per the requirements all the formalities have been duly completed on my behalf but not a single document regarding pension and funds have been received till date. A written application have been sent to 34 assam rifles but no action has been taken yet...

Mohammad waqar
+91-[protected]
Wqr. [protected]@gmail.com

Assam Rifles customer support has been notified about the posted complaint.

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Address: Thiruvananthapuram, Kerala, 695003

Website: Pan Card

I got a message when pan was sent from your side with tracking number[protected] through bluedart. Nobody called me for delivery. When i track status it is showing that it is returned undelivered. Iam staying in the same address tc 5/2305/2 karamootil house mrgra 123 kowdiar po kindly do the needfull. Kindly resend me the pan card. I will lost my job if pan card is not produced. Kindly help me

Return track number [protected]

Call me please [protected]

Nov 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted.Kindly provide us with your proper 15 digit Ack. number to check & resolve your grievance

Oct 27, 2017

Updated by samthomasg143 Got the pancard through india post. Thanks

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Address: 223104

Website: www.tin-nsdl.com/index.html

My pan application acknowledgment number is [protected]. I have applied for pan card on 01 june 2017.
I checked status on website, it showing under process from 4 month
.
I need pan card very urgently. Nsdl customer care are not picking up phone.
Please update the status whatever it is. Should i need to apply again. Please help. I need pan card

Nov 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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B

bhagyashree biradar

from Bengaluru, Karnataka

Oct 9, 2017

I want to cancel my pancard update request..my pancard number is BFPPB5448Q.Please refund my amount as soon as possible.

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R

ramparkash choudhary

from Kolkata, West Bengal

Oct 9, 2017

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

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R

Rvi Mahay

from Amritsar, Punjab

Oct 9, 2017

I was 15 days ago applied for pan card while making payment its shows eroor and deducted 118 rs from my account, nd its not refunded now
plese refund my amount
i am lost my token no.
i hv only my new generated pan card no.
izsps4335f

Name Ravideep Singh
email. [protected]@gmail.com

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Address: Mohali, Punjab, 140413

I have complained previously also. I got only 120 i. E. For one payment whereas i had applied twice and i did pay twice. I only got 5 rs for another refund. Please do the needful as this much money is enough to me and please improve the system because i and many others are not feeling safe to apply

Token no. S for both are

Token1= [protected]
And
Token2 = [protected]

Nov 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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C

Cherantamil

from Coimbatore, Tamil Nadu

Oct 9, 2017

I applied for pan through esign.status still showing sorry no record found.kindly update the status.Acknowledgement no:[protected]

After applying for Pan through e-sign kindly change the way that your website is displaying like everyone should submit physical documents.

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NSDL e-Governance Infrastructure Customer Care's response, Oct 24, 2017

Verified Support

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Address: Bastar, Chhattisgarh, 494001

My name is gopal roy, i have applied for pan. My application form 49a sr. No. Is[protected] and application coupon no. Is u[protected]. When i check of my pan no. Cmrpr5929l status is showed that pan card despatched on 14/03/2017 but not received yet.
Please do the needful at the earliest.

Thanking you
Gopal roy
Lokmanyatilak ward. 37, dharampura no.3
Jagdalpur-494001, bastar (C. G.)
Mobile no. [protected]

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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D

digitomega

from Vikasnagar, Uttarakhand

Oct 9, 2017

I am trying to generate my ipin but when I provide all details there is a message that PRAN not found in database. please rectify this error as I am a contributor in APY and have a valid PRAN number.
PRAN number[protected]
Name- MUKUL MOHAN
e-mail ID - [protected]@gmail.com

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Address: Jalna, Maharashtra, 431203

Reissue of i-pin
Sir,
My user i. D. Is[protected] when i have received the i-pin & t-pin first time and i had tried to access the my pran account but from the starting my account is not opened. And now the when i am tried to access the account it shows the your account is locked. That's why i am not able to access the my account. So please. Tell me what should i do to access the my account. My mobile no.[protected]

Nov 12, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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B

bhagyashree biradar

from Bengaluru, Karnataka

Oct 9, 2017

I had applied with NSDL online for a change in my PAN details. My PAN no is .BFPPB5448Q and my Token Number is: [protected]. now i dnt want to update pancard please refund my payment amount as soon as possible

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C

Cherantamil

from Coimbatore, Tamil Nadu

Oct 9, 2017

I applied for pan through esign.status still showing sorry no record found.kindly update the status.Acknowledgement no:[protected]

After applying for Pan through e-sign kindly change the way that your website is displaying like everyone should submit physical documents.

Reply

R

ramparkash choudhary

from Kolkata, West Bengal

Oct 9, 2017

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

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Address: Bangalore, Karnataka

Pan card was dispatched, has not been received at the given address. Inquired with the blue dart courier service, it has come to the notice that it is been returned to nsdl. Please dispatch the same at the given address as soon as possible.

The details are provided as such,

Name: pranav kattiparabil babu huf
Pan : aaqhp3124e
Date of birth : 21.04.1992

Acknowledgment no. : n-[protected]
Airway bill no. : [protected]

Address: no. 78, 2nd main,
Appu kalyani nilaya,
Chamarajpet, bengaluru - 560018
Karnataka

Nov 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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A

AR K

from Moradabad, Uttar Pradesh

Oct 9, 2017

Mera pen card par ye msg 1 mahine aara hai par pen no nahi mila abhi tak

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Dear sir,
I have applied for a new pan card in the name of roshani devi which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: roshani devi
Acknowledgment number : [protected]
Permanent account number (Pan) : dpspd3447e
Mobile no: [protected]

Nov 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Oct 07, 2017

Updated by psharma3443 Hi,

this is delivered back to NSDL, Can you please re dispatch it ?

Pickup Date 25 August 2017
From New Delhi
To Mumbai
Status SHIPMENT DELIVERED
Date of Delivery 28 August 2017
Time of Delivery 11:55
Recipient Co Seal Nsdl Rto Shpts

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Nsdl Rtos Shipment Delivered 28-Aug-2017 11:55
Nsdl Rtos Shipment Out For Delivery 28-Aug-2017 09:50
Nsdl Rtos Shipment Arrived 28-Aug-2017 09:22
Nahur Mini Hub Shipment Further Connected 28-Aug-2017 06:49
Nahur Mini Hub Shipment Arrived At Hub 27-Aug-2017 00:56
Mumbai Hub Shipment Further Connected 26-Aug-2017 23:42
Mumbai Hub Shipment Arrived At Hub 26-Aug-2017 15:22
Mumbai Hub Clubbed Canvas Bag Scan 26-Aug-2017 15:17
Delhi Hub Shipment Further Connected 26-Aug-2017 12:43
Delhi Hub Network Delay, Will Impact Delivery 26-Aug-2017 10:23

Verified Support

Oct 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

Verified Support

Oct 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: Darbhanga, Bihar, 846005

Website: nsdl

I applied for new pan card on dated 01/05/2017
And my acknowledgment no is [protected] but till date i have not
Received the pan card this is very urgent, we have check the status.
I got the pan card returend to nsdl. Plese resend my pan card.

So please take necessary action on this matter
Immediately. Plz sir
Thanx with regard.
Mohammad suyeb
Mobile no=[protected]

Nov 22, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: Khagaria, Bihar, 851216

In the application form applying name is-dilip kumar gupta that's is right but in pan card types-dilip gupta which is wrong so that's the main problem so, quickly take action on this complaint because i needed must of this document without pan card my banking work is incomplete so please types the right name as per acknowledgement application form.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Aligarh, Uttar Pradesh, 202126

I have applied for new pan application wide acknowledgement number - [protected] and same have allotted pan number - gcupk3223d. But my pan card had been undelivered due to incorrect address. Wrongly pan alloted to me - korah rustampur, gabhana, aligarh, uttar pradesh, 202136 which is not belonging to me so please resend my pan card to my residential and permanent address - near jawan neher, jawan sikanderpur, anoop shahar road, aligarh, uttar pradesh, 202126.

Pan - gcupk3223d
Name - jitendra kumar
Dob-01/05/1990
Mob. No. -[protected]
Email - [protected]@gmail.com

Assam Rifles customer support has been notified about the posted complaint.

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Address: 147002

Kindly request to you please re dispatch my pan card

Application no. / coupan no. = u[protected]

Undelivered pan card on 26.09.2017 incomplete / improper address

Name : ravinder singh

Father's name : kulwant singh

Pan no. : afapn4007r

Address

House no. 45
Royal enclave
Urban nagar (Punjabi university)
Patiala

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Oct 06, 2017

Updated by Ravi Nagra Undilevred Pan Card is Lying in Mumbai Office

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Address: Dimapur, Nagaland, 797002

Hello dgar,
We r the families of sf accommodation from artc & s dimapur, nagaland.. We have been treated like civilians society here inside the camp... There is no proper facilities here for us. Its been one month there is no water in sf accommodation. We are facing lots of problems. We have complaint in engineering branch but we got no response from there too... Pliz help us... Pliz make a call to the higher authority of artc... Dnt treat us like a family of terrorist. Pliz take action soon or else we will forward our complaints to the center mha. Thank you

Assam Rifles customer support has been notified about the posted complaint.

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Address: Ganderbal, Jammu and Kashmir

I am a government employee and i have account on tire i - on nsdl central record keeping agency.
My user id =[protected] but due to some wrong attempts my password will not working so my account is being locked.
Therefore plz give me a another new password and unlocked my account so that i can see my account summery
Then i would ever great full before you.

Regards.
Mohd muddasir
At: capd,
District: ganderbal
State: j&k
Mob. No. [protected]
Mail id: [protected]@gmail.com

Nov 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Oct 06, 2017

Updated by Mohd Muddasir When I try try to reset my password o[censored]se id[protected] this message display (RESET I-PIN request cannot be raised for this user) . Please unlock my account so that I can see my statement.
With due regards
Mohd Muddasir

Verified Support

Oct 10, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: Pune, Maharashtra

Website: www.tin.tin.nsdl.com/services/pan/pan-index.html

Dear sir,
I have not received my pan card so please resend my pan card whose permanent account number (Pan) is iucps0339n and acknowledgement number is -[protected]. Request you to please resend my card on the given mailing address below:-

Soran s/o sh. Jeeraj,
Village: paroli, post office: jaindapur,
Tehsil & district: palwal (Haryana)
Pincode: 121102
Contact no.: [protected]
Email: [protected]@gmail.com

Nov 12, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Sir/maidam
I was applied for pancard in 29june and i have gotten a sms from nsdl delivered my pancard in 26july. By vide airway bill no. Ea[protected]in. But my pancard have not delivered on my communication address.
So please solve my problem and redispatched my pancard on my communication address
Village-malltola
Post-koilgaraha
District-deoria
Pin code-274204.
Pan-dyhpm5513c

Thankyou

Nov 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 29, 2017

Shaik Tufan's response So plz Sir /Madam my Problem Solutions Pan Card Verification

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Aditya,

Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.

Oct 09, 2017

Updated by Aditya pratap mall Sir
My acknowledgement number is N-[protected].
I was applied for PAN CARD in june 29 and i have getting a dilivered sms by nsdl before 5aug. But PANCARD have not delivered on my communication address . So please solve my problem.
Please redispatched my pancard on my communication address
Village-malltola
Post-koilgaraha
District-deoria
Pin code 274204
Pan no. DYHPM5513C
Thankyou

Oct 09, 2017

Updated by Aditya pratap mall Sir/maidam
Please solve my problem urgently.
Thankyou

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S

Shaik Tufan

from Avanigadda, Andhra Pradesh

Oct 5, 2017

Dear Sir /Madam

I Request I Am Ms.Durgam Geeta Bhavani
My Pan Card no Status Information and My PF Not Accept in Pan card Objection so plz sir /madam my pan card number verification any Objection plz Cantact me
Cell :[protected]

Plz hlp me sir

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Address: New Delhi, Delhi, 110018

Website: PAN Online Portal

Order id : ig-[protected]n
Coupon number : [protected]

I am yet to receive my pan card although it is over 40 days.
I now receive a message stating "your application is under process at nsdl - tin facilitation centre. You may contact tin fc[protected]/[protected] where the application was submitted to you."

Please let me know what has happened - why the delay.

Nov 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 30, 2017

Nasira0004's response Refund many
Token no-[protected]

Verified Support

Oct 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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N

Nasira0004

from Duliagaon, Assam

Oct 5, 2017

Token no-[protected]
Refund payment

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M

Manikandan Chandrasekar

from Chennimalai, Tamil Nadu

Oct 5, 2017

Hi,
I have applied pan card online, but the current address proof was not valid address, so I request you to refund the amount.

Thank you

Pan details
Name - POONGODI
Dob- 03/03/1970
Email id- [protected]@gmail.com

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K

kajalminho

from Thiruvananthapuram, Kerala

Oct 5, 2017

I have applied for the PAN card and also the payment. The amount was deducted from my account but later it was said that the transaction was not successful and the amount will be refunded. Till today i have not received the credits back and not sure whether to apply again or not. kindly do the needful ASAP.

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure reviews & complaints page 163

pan card amount not refunded

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pan card not generated even pan number

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re dispatch of pan card

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non receiving pension and other necessary documents

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pan card not delivered kindly resend

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pan card status under process from 4 month

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online pan card fees not refunded

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pan card dispatched but not received

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reissue of new I-pin

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pan card dispatched was not received and has been returned to nsdl

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please re dispatch pan card

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I am not received my pan card

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my father's name is wrong

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pan card undelivered due to wrong address or mismatched address.

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re dispatch of pan card undelivered to incomplete address

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artc corrupted staffs

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pran password

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you sent my wrong address resend my pan card below given address

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I have not received my pan card

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non-issuance of new pan card

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