NSDL e-Governance Infrastructure Complaints & Reviews

Address: Vaishali, Bihar, 844101

Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you. This is the statement what i get when i track my application
My acknowledgement no is - n [protected]
It's been about 2 months since applied for that. Please resolve my problem as soon as possible

Oct 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Verified Support

Sep 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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G

gudmah

from Kolkata, West Bengal

Sep 12, 2017

Dear sir
i am trying fill up online application for new pan card.But unfortunately after transaction amount from my debit card power of my system was go off. So kindly refund my transacted amount in my debit card.
Token no.Is [protected]

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R

Rocking Nilesh

from Patna, Bihar

Sep 12, 2017

I have given to correction my pan card but still to is under process . I have given on 14 July 2017 my pan acknowledged no.is- [protected]. Pls take any action on it . I have to applied for gst for pan card it is pending.

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Address: Bharuch, Gujarat, 393002

My pan acknowledgment number is [protected]. I applied for pan on 12th of july, 2017.

My pan status is still 'your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application.'

I have applied for the pan at karvy centre, gidc, ankleshwar and enclosed aadhaar card respectively.

Oct 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Verified Support

Sep 15, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Sep 21, 2017

Updated by hirensurti THANK YOU FOR VALUABLE RESPONSE...MY PAN CARD IS SHORTLY DESPATCH

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Address: Kanpur, Uttar Pradesh, 208017

Website: tin.tin.nsdl.com/pantan/StatusTrack.html

Sir/madam,

I have applied for new pan card on 10th sep 2017 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found". If we are using online facility and all the requirement as been filled into the site and sucessuffuly submitted. So why no record?

Please check my application

Thanking you
Mata yadav

+1 photos

Oct 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Address: 247232

Dear sir
My pan card not recive so you request please resolv my probulam
Aplication no [protected],
Pan no aqtpk4961b
Sudhir kumar acknowledgment number : [protected]
Permanent account number (Pan) : aqtpk4961b
Name : sudhir kumar
Category : individual
Status :

Your application for 'new pan card or/and changes or correction in pan data' is under process at nsdl.

Pease sand my pan card

Oct 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by sunit swami Acknowledgment Number : [protected]
Permanent Account Number (PAN) : AQTPK4961B
Name : SUDHIR KUMAR
Category : Individual
Status :

Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at NSDL.

Sep 11, 2017

Updated by sunit swami Dear sir
Maine six month pahle nsdl center se pan card aply kiya tha but aaj tak bhi pan card nahi aayy or status check karne par your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/28433343 where the application was submitted by you
Kendr sanchalak se baat karne par batata hai ke aane wala hai
Ye show kar raha hai plz resolve my probulum and sand my pan card

Verified Support

Sep 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Verified Support

Sep 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution

Verified Support

Sep 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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I was applied for pan card on july 06 2017 in tin facilitation center in hyderabad.

I just got a acknowledgment no :[protected] and till today i didn't receive any update from the track status.

And the status is saying that your your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you

Oct 15, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Verified Support

Sep 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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A

ASHISH PAWANKAR

from Gwalior, Madhya Pradesh

Sep 11, 2017

DEAR,
SIR
I CAN NOT FILL PAN CARD FORM REJECT MY PAN APPLICATION PLEASE REFUNDE TRANSACTION AMOUNT MY TRANSACTION STATUS - PGS10001-Success, Transaction Reference Number-JHMP[protected] DATE OF TRANSACTION[protected] BANK Reference Number-905958

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Address: 110092

Dear sir,
I applied for pan card in june 2017 but couldn't recieve it as i was not at home at that time. It was with the postman for a few days, after that he sent it back to the sender's address. Therefore, i wish for it to be redispatched on the same address. My pan card details are below:
Name: siddharth gautam
Coupon number:[protected]
Customer code: a1267490

Oct 15, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Please provide the 15 digit acknowledgement number to enable us to provide further information.

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C

csc.koilwar

from Jamshedpur, Jharkhand

Sep 11, 2017

I could not accept my PAN because I was not present at home, so please send me my PAN card again.
Dharmendra Chaudhari
Father - Shivlal Chaudhari
Ward-13
Koilwar
Bhojpur (Bihar) 802160
Pan- BRPC0266H

pan card redispatch request - Comment #2846084 - Image #0

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S

Sanjay Darodara11

from Vadodara, Gujarat

Sep 11, 2017

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

pan card redispatch request - Comment #2846122 - Image #0

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H

Hollyrajan

from Agra, Uttar Pradesh

Sep 11, 2017

The pan card status status showing as delivered but no one delivered
kindly instruct the blue dart courier offical or i will write to PMO office .

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Address: Banswara, Rajasthan, 327032

Dear sir i have some problem आज मैने d.el.ed. के लिए फार्म भरा है। इसमे u dise code online system से [protected] गलत भरा हुआ है। और पेमेंट कट गया है। अब बताइए क्या करे । विद्यालय का u dise code [protected] है। अब submit kaise kre school confirm krenge tb jake confirmation ka msg ayega plz help me system se mistake hui he sir or mere 4500 cut gye he isme attachment sath he sir

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 10, 2017

Updated by Vipul2411 Sir haldi btane ka ksht kre

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Address: Gurgaon, Haryana, 122017

Hi, i applied for pan card on 29th june 2017 and i did not receive the acknowledgement number or the pan card, today is 10th september 2017 still no response, however tried contacting the uti services but none of them worked, tried emailing, i need to update the acknowledgment number at my office or pan number or my salary deduction is more than it should be so, i want the resolution at the earliest.

Regards,
Jasmeet

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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R

Richa Bhandark

from Delhi, Delhi

Sep 11, 2017

I request you to redispatch my pan card acknowledgement no [protected]
PAN no BUUPB7798D
name RICHA BHANDARI
Address : flat no 815 GP 3 pkt C Hastsal uttam nagar new Delhi 110059

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M

Manthan12345

from Delhi, Delhi

Sep 11, 2017

Dear Sir/Madam I have been trying to invest online in Mutual funds. But while proceeding for KYC with my PAN number, it shows "under process". My PAN No. is AYLPA0060F. Kindly expedite the matter

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Sir,
I applied for the pan card and paid the fees through net banking. The full amount of rs120 was deduct two times from my account.
It shows the following:
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Therefore, i request you to kindly refund my money.
Details are given below:
Token no. [protected]
Dob: 01/01/1990
E-mail:rajesh. [protected]@gmail.com
Thanking you.

+1 photos

Nov 4, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

I am government official, i have forgot my i pin i have attempted many a times and as my mobile no. Is changed i can't retrieve it too. Because of many attempts my account has been blocked.
So i request you to please unblock my account and provide me i pin and change my mobile number so that i can regulate it.
Pran no.[protected]
Name kaushalya pandey

Oct 15, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 09, 2017

Hem Singh Tomer's response I had applied with NSDL online for a make new PAN . But when i submit the application it failed and payment is successful. The applicationn no for my online application is [protected], Transection status is PGS10001-SUCCESS and Transection reference no is- JHMP[protected]. My application was failed due to internet connection. Kindly refund my PAN processing fee

Verified Support

Sep 12, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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H

Hem Singh Tomer

from Sambalpur, Odisha

Sep 11, 2017

I had applied with NSDL online for a make new PAN . But when i submit the application it failed and payment is successful. The applicationn no for my online application is [protected]. My application was failed due to internet connection. Kindly refund my PAN processing fee

unlocking of account - Comment #2845788 - Image #0

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A

Ankur Sethia

from Delhi, Delhi

Sep 11, 2017

I have applied for pan card on 12 august 2017. And still showing it is under process. And the phone number which is given never pick the calls.
Ph- [protected], 02, 03.
Ack no.N -[protected]
ACKNO. N-[protected]
My salary is also not given. So plz resolve this issue as soon as possible

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L

Labh Sandhu

from Mohali, Punjab

Sep 11, 2017

Sir
my pan card returned undelivered because at that time period iam out of station ;so please kindly arrange to resend same and if it is possible to mention my phone no on enevolope, it help me, my pan no.and acknowledgement no given below

Acknowledgment no.[protected]

Pan no. ITLPS2525A

THANKING YOU
Kulbir singh
mob. [protected]

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On my pan application acknowledgement #[protected], i received email with instruction for submitting notarized document with specimen signature. I did that and per instruction emailed back with attachment. It's been a week and no update on status of my application. Could you please resume processing my application? This application has taken way too long for processing and i couldn’t communicate in anyway. If there is any update on the progress of the application it is very much appreciated.

Sep 18, 2017

Complaint marked as Resolved

Got response back through email. Looks like it is being processed

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is marked for discrepancy in proofs, for further clarification, kindly reach us at [protected]@nsdl.co.in

Sep 18, 2017

Updated by despiratedudu Got response back through email. Looks like it is being processed

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Address: Araria, Bihar

Dear sir,
MY PAN card has been returned by INDIA POST without informing me even I was living continuously the address given to my PAN data.
So please resend my PAN CARD to my address mentioned in my pan detail.

Acknowledgment Number : [protected]
Name : SHAISTA PERWEEN
Category : Individual
Permanent Account Number (PAN) : CRNPP1493C

Kindly re-send the same by way of postal department and do needful.

Thanking you,

Nov 1, 2017

Complaint marked as Resolved

please resend my pan card because it returned back undilivered PAN NO. CRNPP1493C NAME: SHAISTA PERWEEN DOB : 24/02/1987 Address: W/O QAISAR REZA ANSARI Village: INDRANAGAR WARD NO.10 POST: JOGBANI DISTT: ARARIA (BIHAR) PIN : 854328 MOBILE: 8292431502

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: 560102

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process.
The payment got deducted twice (Rs 120.62+ rs 120.62) and it took me to the aadhar verification process. I entered correct otp and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: [protected]@yahoo.com
Dob: 18/dec/1979

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Oct 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Dinesh,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: 577005

Hello sir/madam,
I had applied for pan card and also got acknowledgement of pan application. But my pan status is still showing "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you".

The same message is been showing from past 10 to 15 days. Trying to call all the customer care number either its not connecting or else line busy.

I have also emailed twice regarding this and got no response. I hope this time i will get response and i am in so much need of pan number. If i don't get the pan number i will loose my job. I hope you people will understand and reply back the status or else what is the problem.

Oct 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 09, 2017

Updated by Sneha M V Acknowledgement number :[protected]

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Please provide the 15 digit acknowledgement number to enable us to provide further information.

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S

Shiva Dommati

Mar 9, 2021

[protected]
Applies on 4th March 2021
Waiting for soft copy pls provide

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Address: Patna, Bihar, 800006

Website: www.tin.tin.nsdl.com

I am rekha devi my pan card "ddapd2537m" had returned to nsdl due to insufficient address as mentioned in the detail. But actually i was out of station at the time of delivery of my pan. So i didn't get my pan card and it returned to nsdl on 30-may-2017. Is there a chance to get my pan card back to my address.
Please resend my pan to my address soon. I would be grateful to you.

Oct 15, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Please provide the 15 digit acknowledgement number to enable us to provide further information.

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Address: New Delhi, Delhi, 110043

Dear sir,
I have applied for a new pan card in the name of anjana rawat which dispatched our address in august 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: anjana rawat
Acknowledgement number :[protected]
Date of application: 06 aug 2017
Mobile no: [protected], [protected]

Oct 22, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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I have applied for a new pan card on 7th september, 2017. But when i am checking pan card status on the next day it is showing "sorry, no records found".
Acknowledgement no :- [protected].
I have done this correction through e-kyc and it has shown "thank you for using online facility for pan application."
Worried about it. Please tell me what should i do.

+1 photos

Sep 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: Jabalpur, Madhya Pradesh

Name - sanjulata dixit
Email - [protected]@gmail.com
Acknowledgement number-
[protected]
Transactions date - 06/08/2017

I don't want to continue my pan card with physical documentation process.
Please cancel this pan process and refund my amount.
Please see attachment for transaction details.
Till now no refund received from your side.

Oct 23, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Piyush,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

Sep 16, 2017

Updated by Piyush.dixit919 No mail received by you.
No refund issued.

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Sir
My acknowledge no. Is [protected]
Pan no. Is igtps8147h
My name is rajendra singh
My pan card is returned back undelivered please sir resend my pan card as soon as possible i need it urgently. Sir on checking status it shows your pan card is dispatched and you will get it on 22 july and date is gone please sir i am waiting for my pan card since 4 month. I hope you will understand my problem.
Address :
V/p birai tehsil baori dist. Jodhpur rajasthan pin code 342603
Mob no.
[protected]

Oct 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Harshvardhan,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Pan tracking system shows "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you"

I've applied for pan at 23rd august 2017'but the status has not been changed till now. I want pan card as i got a new job and i don't get my appointment as i don't have a pan card. Please resolve my issue at the earliest.'

Acknowledgement number
[protected]

Email id
[protected]@gmail.com

Oct 26, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Jayant,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 168

pan card not received yet by nsdl

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pan card is not received

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pan card redispatch request

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d.el.ed.nios dise code have new generated

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acknowledgment number

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failure of e-kyc after payment through net banking

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unlocking of account

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pan application - acknowledgement #881031125417671 not processed

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to send my pan card no. crnpp1493c

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nsdl e-governance infrastructure pan card aadhar 'your request cannot be processed, please try after sometime.'

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pan card application is under process

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pan card not received at home due to insufficient address and returned to nsdl

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redispatch undelivered pan card

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pan card status shows "no record found"

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pan card refund not received

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pan card undelivered returned back

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pan under process

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