NSDL e-Governance Infrastructure Complaints & Reviews

Address: Vadodara, Gujarat, 390020

Website: www.consumercomplaints.in/new_complaint

Hello team,

Last 6 months request pan card but not received

I request to all pan card team please send my pan card

I am attached file
Last 6 months i will following this exercise but not respond
Please request to all pan car team send my pan card & inform me
This is a very important document

I request you again please send my pan card

Verify my address call rajester mobile number

Thanks,
Ziyauddin shaikh

+1 photos

Nov 8, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

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Ref: jsbi[protected]igacbmfli1 unsuccessful pan token no: [protected]
My application was rejected stating that the proofs submitted did not match with the details as mentioned in the application. But money has been deducted from my account, dated: 23rd september 2017, my question is when i get my money back to my account?? Please refund my money.

Thank you
Palash nandi

Sep 28, 2017

Complaint marked as Resolved

Today they refunded the money

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 18, 2017

bls555's response no updates

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D

Deepak vishnoi

from Mathura, Uttar Pradesh

Sep 28, 2017

Plz sir my pan card redispaches on same address
Name - maujiram
sllip no-[protected]
pan card no - DZCPM7671H
MOB NO-[protected]

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B

bls555

from Jaipur, Rajasthan

Sep 28, 2017

I applied for online PAN card on 15/09/2017. My token number for the application is [protected]. After filling in the details and making the payment of Rs. 120.62 through Net banking from iob bank . I received an your e-kyc not complated .Your money will be refunded back in 7 Working Days i have not got my money.

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Address: Bongaigaon, Assam, 783388

Dear sir,
I have applied for a new pan card in the name of rukia begum which dispatched a different address in july 2017. I couldn’t receive the pan card as our home is so far than given address. The post man returned it to nsdl.
Therefore, i requesting your resend my pan card to my original address and i mentioned our details below.

Applicant name: rukia begum
Acknowledgement number: [protected]
Date of application: 16 jun 2017
Mobile no: [protected]
Address: vill - chedamari, p. O - balapara, distt - bongaigaon, assam
Pin - 783388

+1 photos

Nov 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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R

Rajinder singh2932

from Kachhwa, Uttar Pradesh

Sep 27, 2017

Sir please
Send me i-pin t-pin no. Is my no. [protected]

Reply

Mofideol's [Complaint's author] reply, Sep 28, 2017

I dont know.. what is i-pin, t-pin

tell me about it.
please

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I have filled application for pan card on 15/09/2017 at the time of making payment and entering the otp, final msg has been shown that your aadhar card is not registered with mobile number. 3 times i get this message and my money deducted from my account. I alreay send email to [protected]@nsdl.co.in and still i have no reply for a week.

Please refund my money
Tem. Token no. [protected]
Thank you
Praveen murali

Nov 1, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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A

ashsureshpatil

from Mumbai, Maharashtra

Sep 27, 2017

Dear sir/madam,
i requested u, plz resend my pancard at following add.
pan no. AGQPP7511B
Add.
SURESH P. PATIL
202/A RAJDEEP APARTMENT PARANJAPE NAGAR PANDIT NAKA SHAHAPUR DIST. THANE 421601
MOB:[protect]/[protect]
Plz, do needful as earlist as possible.

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I had applied with nsdl online for a new pan card on 15th september 2017. My
Temporary token number is [protected]. My application was rejected stating that the proofs submitted did not match with the details as mentioned in the application. I already send a mail to [protected]@nsdl.co.in but still i have no reply and no refund for a week. Kindly refund my pan application fee.

Nov 1, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Address: Moradabad, Uttar Pradesh, 244001

Sir, kindly re-despatch our pan card through courier, last was returned to nsdl intentionally by postmam on my refusal of bribe to him.
Sir, i[censored] can please send it by a to-pay courier. I'am ready to bear the re-despatch charges.

Acknowledgement #: [protected]
Pan no: aarfg5354q
Hitesh arora
Groogle infomatics,
Shop -4, shirdi sai complex, kothiwal nagar budh bazar, moradabad.

Nov 1, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Madhubani, Bihar

Sir, i applied for pan card on 18 aug, 2017 but till now i doesn't get my pan card.in status it shows that your pan is alloted, it will dispatched shortly from 2 sept, 2017.
My acknowledgement no. Is [protected]. When i contact tin costumer care then they say only that your pan went for printing. Sir, i want to ask that when my pan will dispatched to my address.

Oct 30, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your proper 15 digit Acknowledgement number to check the status.

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R

raja11786

from Dhing, Assam

Sep 30, 2017

[protected]
is my acknowledgement number

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Address: Jalandhar, Punjab, 144410

Respected mam/sir
I have applied online for the pan card on[protected]. But my pan card is returned undelivered, back to mumbai office. Kindly resend my pan card to same address.
Thank you.
Pan card no.-drtpd3404e
Acknowledgment no.-[protected]
Applicant name - deepshikha
Address - near power house, village garha,
P. O. Phillaur,
Distt. Jalandhar,
Pin code 144410

+2 photos

Nov 1, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Mumbai City, Maharashtra, 400059

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Sir/mam

I had filled pan form online on nsdl website to change my name on it.
I filled all the details which were asked on the form and then it asked me to pay money, i payed money through net banking, the payment was successful but suddenly a prompt came and it said that your money will be refunded and again please make a fresh payment and i did so hoping that my money will be refunded but it's not yet.
But my money is still not being refunded.
My permanent token no. Is :- [protected]

Hoping that you will take quick action and do the same that's written above

Thank you,
Euphrosine rosy d'souza

Oct 30, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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A

Aron Ashley D'Souza

from Mumbai, Maharashtra

Sep 29, 2017

Thank you Very Much For Solving This Problem.
I Wrote An E-Mail To NSDL But They Didn't Take Any Action But With The Help Of This Website It Got Solved.
Sincerely Thanking Consumer Complaints Forum .
Advising Other Citizens Also To Use This Website For Complaints Related To Government Work Which Has Been Incomplete

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Website: NSDL

Payment request has been cancelled. My money will be refunded back. But it doesn't refund my money. Three times payment on date of 16/09/2017 and i also submit the reference no to the transaction is given below.
16/09/2017 16/09/[protected] pos prch/[protected][protected]
00000bdr00001,
05002 pos prch/[protected][protected]
00000bdr00001,
05002 pos prch/[protected][protected]
00000bdr00001

+1 photos

Oct 12, 2017

Complaint marked as Resolved

Thanks for helping me.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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S

salam kirankumar singh

from Guwahati, Assam

Oct 3, 2017

Temporary Token No. : [protected]
Name : YENGKHOM ANITA DEVI
Date of birth : 03/04/1986
Email : [protected]@gmail.com

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NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017

Verified Support

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: 600118

Dear Sir/Madam,

I Submit PAN card Application on 9th September @ Chennai Guindy office, Registration Number is[protected].
But when i check status, its showing " Your application is under process at TIN Facilitation Center". Please let me know when i will get my PAN card.
And i try to call your call sender number but its always busy, i didn't get solution for this issue.
Please help to get my PAN card.

Regards,
Arul E
[protected]

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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A

aranya tewari

from Kolkata, West Bengal

Sep 29, 2017

Sir i am aranya tewari. I got airport job and show the pan with in 4 days but i have not any pan card . I appalyed to nsdl office for pan card. I got pan no before 4 days but no recipt pan card . i i check online nsdl website not no change status.
my acknowledgment no -[protected] pan no -bhupt4166n.
So plz sir replied me

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S

surender mishra

from Noida, Uttar Pradesh

Sep 29, 2017

Applied for a pan card before 6 months still waiting. Mailed theme for more than thousand times.
Indian system sucks
Body crap government, and institutionalised institutions are of this country are incompetent. Acknowledgment no.N- [protected].

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Address: Burdwan, West Bengal, 713301

Website: NSDL Online registration website

I have an nps account[protected]. The account was opened on 01/0/2013 by the name mondira chatterjee.

I have deposited amount consecutive all financial years and want to tranck my account using internet but am not able to do so as the account is not entered into the database.

I will be grateful if you may look into the matter urgently.

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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R

renu rathore11

from Dhaka, Bihar

Sep 25, 2017

Sir my pran card number is [protected] .my father's name is GANGA SINGH RATHORE but on pran card it is printed GANGA SINGH RATHOE.how to change it . whether i have to submit s2 form to my employer or to nsdl directly?

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Address: Faridabad, Haryana

Website: Nsld

I have filled application for pan card on 22/09/2017 at the time of making payment and entering the otb, final msg has been shown that your aadhar card is not registered with mobile no. And money deducted from my account.
Please refund, thanks
Tem. Token id [protected] but plz deducated balance not deposit my account

Thank you
Prashant kumar giri

+1 photos

Oct 30, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Address: New Delhi, Delhi, 110045

My name is ravinder goswami r/o new delhi. And hzving three pan card. I surrendered two of them to nsdl but they did not take any action on them. I tried to call them many times but they told me to wait. I mailex them too. I first complaint bout this on 23rd june. The pan card i need is ahhpg9550f. Rest two i want to surrender. I want you to help me as soon as you can. Thanks in advance. Hoping for an immediate reply. Contact no. [protected]

Oct 30, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Incovenience is regretted. We are escalating your grievance to the concerned team.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience is regretted. We are escalating your grievance to the concerned team.

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D

Dixit N Shah

from Ahmedabad, Gujarat

Sep 25, 2017

My name is DIXITKUMAR NATHMAL JAIN
PRAN NUMBER IS..[protected]
email id.. [protected]@gmail.com
Mobile number [protected]
Pleas solve my problem to set my ipin

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Address: New Delhi, Delhi, 110071

This is to inform you that i applied for correction in my pan card on 02 aug 2017 (Acknowledgment number: [protected]) and my new pan card was dispatched on 29th aug 2017 via first flight courier with airway bill no. B903q8350571. But to my surprise the first flight people returned it to nsdl, mumbai stating that they didn't have the sufficient address.

So i would request you to resend my pan card on below mentioned address (Same as in your database) as soon as possible because my passport is pending in absence of my pancard. Please also provide my phone number and email address to the courier service:

Address : hno-53/c, village goyla khurd, najafgarh new delhi -110071
Near sai ram bakery

Nov 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Dear sir/ madam,

My pan card (Acknowledgment number :[protected]; pan adhpc8267f) has been dispatched on 02-sep-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by me in the application. The pan card returned undelivered on 14-sep-2017.

You are requested to re-dispatch the same at the earliest.

Best regards,

Kishore chaudhary

Oct 29, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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D

Deepu0407

from Pune, Maharashtra

Sep 22, 2017

Hello sir,

I had submitted a request for data correction for my wife after our marriage. can you please help to expedite the case for ack. No. N-[protected] dated :[protected]:15:26.371

Regards
Deep

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I had tried to make payment for online pan correction application for the
Pan application - token. No. [protected] dated :[protected]:47:18.367

My pan: agrpa2346q

Payment has been failed 4 times and amount was debited on my account which needs to be refunded as soon as possible.

For the same token 1 payment was successful but due to mismatch of aadhar record my application was rejected and amount was also refunded.

Please take necessary action to initiate the refund process.

Thanks
Arunkumar

Nov 7, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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N

Naveen_raj

from Hyderabad, Telangana

Sep 22, 2017

My PAN acknowledgment number is [protected]. I applied for PAN on 06/09/2017

Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you.

Please help me to get my pan card fast.

pan application payment failure - refund request - Comment #2859280 - Image #0

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Dear sir,
I have applied for a new pan card in the name of roshani devi which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: roshani devi
Acknowledgment number : [protected]
Permanent account number (Pan) : dpspd3447e
Mobile no: [protected]

Oct 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 21, 2017

Vijayant sharma's response Balance refund

Verified Support

Sep 26, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on August 14, 2017 by Blue Dart Courier vide AWB no. [protected].

Oct 07, 2017

Updated by psharma3443 Hi,

this is delivered back to NSDL, Can you please re dispatch it ?

Pickup Date 25 August 2017
From New Delhi
To Mumbai
Status SHIPMENT DELIVERED
Date of Delivery 28 August 2017
Time of Delivery 11:55
Recipient Co Seal Nsdl Rto Shpts

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Nsdl Rtos Shipment Delivered 28-Aug-2017 11:55
Nsdl Rtos Shipment Out For Delivery 28-Aug-2017 09:50
Nsdl Rtos Shipment Arrived 28-Aug-2017 09:22
Nahur Mini Hub Shipment Further Connected 28-Aug-2017 06:49
Nahur Mini Hub Shipment Arrived At Hub 27-Aug-2017 00:56
Mumbai Hub Shipment Further Connected 26-Aug-2017 23:42
Mumbai Hub Shipment Arrived At Hub 26-Aug-2017 15:22
Mumbai Hub Clubbed Canvas Bag Scan 26-Aug-2017 15:17
Delhi Hub Shipment Further Connected 26-Aug-2017 12:43
Delhi Hub Network Delay, Will Impact Delivery 26-Aug-2017 10:23

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V

Vijayant sharma

from Bengaluru, Karnataka

Sep 22, 2017

"Sir ji "
humre pan card ke form ko submit kerne me presani a rahi he.
pan card ke liye balance kat chuka he fir bhi again payment mag raha he.
Is liye humara sir payment refund kere

re dispatch - Comment #2859297 - Image #0

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M

MAHESWARAO RAO

from Visakhapatnam, Andhra Pradesh

Sep 22, 2017

Sir i have paid pan card fees 118.9 txn no:jt[protected]amount is dedected from my bank account but receipt is not genarated kindly solve my problem

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Hello, i have applied for name change in pan and the same was accepted at nsdl with acknowledgement no. [protected]
The application is pending since past few weeks with status 'pan will de dispatched shortly'
Inhave called nsdl call center on[protected] and there is no response from them. Nsdl employees have begun to think they work for government and have zero accountability. An employee told me that the card will be printed and dispatched but after waiting 24 hours, i realized he was lying. Subsequently calls to the number didn't connect.
Please look into this matter with urgency as i need pan to open a bank account

Nov 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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M

Mdonekal

from Hyderabad, Telangana

Oct 2, 2017

I already know it will be dispatched but it has been 4 weeks already. Please send my pan card immediately. There is no response from call center.

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Address: Mehsana, Gujarat, 382732

Dear sir,
I have applied for a new pan card in the name of meghabhai lavjibhai raval which dispatched our address in 19 oct 2016. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: meghabhai lavjibhai raval
Acknowledgement number: [protected]
Date of application: 01 oct 2016
Mobile no: +91 [protected]

Nov 2, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 21, 2017

Updated by meghabhai I Have not recive my pan card Please re Deliver My pan card

Verified Support

Sep 26, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure reviews & complaints page 165

not received pan card

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pan card re dispatched to me

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money refund issue

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refunding of money

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request for re-dispatch of pan card

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payment of refund

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request to resend the undelivered pan card - acknowledgment number: 206149700026760

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pan card redispatch

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re dispatch

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pan not dispatched

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request for re dispatch pan card

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